Troubles at uninstallation
1. When double-byte user is used to login, uninstallation of "Systemwalker Desktop Keeper CT" failed.
Error message
"Format of parameters specified in command log is incorrect. Modify to correct format."
Target Version/Edition
BE V12.0L10 | BE V12.0L20 | BE V13.0.0 | BE V13.2.0 | BE V13.3.0 | V14.0.0/V14.0.1 | |
SE V12.0L20 | SE V13.0.0 | SE V13.2.0 | SE V13.2.1 | SE V13.3.0 | V14.1.0 | |
V14.2.0 |
Cause
According to the specification of Install Shield, double-byte user (including "default" users) cannot be processed.
[Resolution]
Login with single-byte user and perform uninstallation.
