This section provides important notes to take into account after the installation has completed.
"FJQSS (Information Collection Tool)" and "Uninstall (middleware)"
When Systemwalker Operation Manager is installed, the following menus are created (unless there are other Fujitsu middleware products installed):
Start or Apps >> FJQSS (Information Collection Tool)
Start or Apps >> Fujitsu >> Uninstall (middleware)
FJQSS (Information Collection Tool) is a tool that is built into Systemwalker Operation Manager, and it is used to collect investigation information required when a problem occurs.
For details on FJQSS (Information Collection Tool), refer to the manual that is displayed on selecting Start or Apps >> FJQSS (Information Collection Tool) >> FJQSS User's Guide.
"Uninstall (middleware)" is a tool that is commonly used in the Fujitsu middleware products. It manages information for Fujitsu middleware products and starts the uninstaller of products that are installed. The tool can manage not only information for FJQSS (Information Collection Tool) that is built into Systemwalker Operation Manager, but also other Fujitsu middleware products information.
Refer to "1.6.3 Systemwalker Uninstallation from the Windows System" for details on uninstalling Systemwalker Operation Manager.
Uninstalling MpWalker/DM V2.0
If you uninstall MpWalker/DM V2.0 from a system on which both MpWalker/DM V2.0 and Systemwalker Operation Manager V12.1 have been installed, complete the following tasks.
Shut down the Systemwalker MpAosf services.
Insert the Systemwalker Operation Manager V12.1 product media into its drive, and issue the following command from the media drive:
<drive> \win32\mpinst\uninst\mpaosfsv\f3crhz20.exe |
NetBIOS over TCP/IP
When you use Systemwalker Operation Manager as a domain user, you must enable the NetBIOS over TCP/IP. As it is enabled when the Windows Vista(R) or Windows(R) 7 system is installed, do not change the settings. When a system with Windows Server 2008 or later, or Windows (R) 8 or later, is installed, the "default" setup is enabled. In this case, you must select the Defaults or Enable NetBIOS over TCP/IP option.
If you have changed the settings, you must enable the NetBIOS over TCP/IP in the following procedure.
Open Local Area Connection Properties by following the procedures below.
To open the properties, select View Status on Local Area Connection from Network and Sharing Center on Control Panel.
After selecting Internet Protocol (TCP/IP), click Properties to open the Properties window.
Click Advanced to open the TCP/IP Advanced Settings window.
Check Enable NetBIOS over TCP/IP on the WINS tab.
Server service
When you use Systemwalker Operation Manager do not shut down the Server service. The Server service is started automatically when you install the operating system.
Event log [Windows version]
If the Windows event log cannot be written due to insufficient capacity, Systemwalker Operation Manager may not function normally.
Review the event log setting by referring to the example of setting for Windows Server 2008 below.
Start the Windows event viewer and open the Application Properties window.
Select either item below for the When maximum log size is reached.
Overwrite events as required (Recommended)
Overwrite events older than xx days (Note 1)
When Overwrite events older than xx days is selected, specify the value of Maximum log size to prevent the capacity from becoming insufficient before expiration of the specified number of days.
IPv6 single stack environment
It is not possible to build a Systemwalker Operation Manager Web server in an IPv6 single stack environment.
Windows Defender
When Systemwalker Operation Manager is installed, the following information may be recorded in the Windows Defender history as " "Unknown" in the Alert level" but these messages can be safely ignored. The following information is included in the Resource column of the history, for items relating to the Systemwalker Operation Manager client program:
service:
F3CVSERV
MpAosfX
Mpinst (*1)
*1: Recorded temporarily during installation.
runkey:
mpaosfac
