3.3.1 General Error Messages

Could not delete XXX Access rights.

[Description]

Could not delete access rights for XXX.

[Parameter]

XXX : User account

[System Administrator Response]

[Windows version]

Confirm whether the Systemwalker ACL Manager service is running. If not, start Systemwalker Operation Manager.

To start Systemwalker Operation Manager, use the following command:: Systemwalker installation directory\MpWalker.JM\bin\soperationmgr

[UNIX version]

Confirm whether the ACL Manager daemon (/usr/lib/MpFwsec) is running. If not, start Systemwalker Operation Manager.

To start Systemwalker Operation Manager, use the following command:: /opt/systemwalker/bin/soperationmgr

Could not set XXX Access rights.

[Description]

Could not set access rights for XXX.

[Parameter]

XXX : User account

[System Administrator Response]

[Windows version]

Confirm whether the Systemwalker ACL Manager service is running. If not, start Systemwalker Operation Manager.

To start Systemwalker Operation Manager, use the following command:: Systemwalker installation directory\MpWalker.JM\bin\soperationmgr

[UNIX version]

Confirm whether the ACL Manager daemon (/usr/lib/MpFwsec) is running. If not, start Systemwalker Operation Manager.

To start Systemwalker Operation Manager, use the following command:: /opt/systemwalker/bin/soperationmgr

Could not get group name list.

[Description]

Could not get the group name list.

[System Administrator Response]

Collect Framework information with the Maintenance Information Collection Tool and contact a Fujitsu's system engineer.

[Windows]Could not get domain name list.

[Description]

Could not get the domain name list.

[System Administrator Response]

Confirm the following:

The domain controller is running.
The environment of the domain is constructed correctly.

No access control information is found for the project.

[Description]

The access control information for the project does not exist.

[System Administrator Response]

If this message persists even if you log onto the system with system administrator privileges, execute any of the following commands on the server depending on your system environment:

[Windows version]

For non-multiple subsystems operation:
mpsetacl -a -t mpjobsch\schedule\project name (Note 1) -g Administrators -p w
For multiple subsystems operation:
mpsetacl -a -t mpjobsch\schedulen (Note 2) project name (Note 1) -g Administrators -p w

[UNIX version]

For non multiple subsystems operation:
mpsetacl -a -t mpjobsch/schedule/project name (Note 1) -u root -p w
For multiple subsystems operation:
mpsetacl -a -t mpjobsch/schedulen (Note 2) /project name (Note 1) -u root -p w

Note 1:: The name of the project whose access control information does not exist.

Note 2:

n: Subsystem number (1 to 9)

Specify a project whose subsystem number is 0 in the same format as the one for non-multiple subsystems operation.

Could not get user name list

[Description]

Could not get the user name list.

[System Administrator Response]

Collect security information with the Maintenance Information Collection Tool and contact a Fujitsu's system engineer.

[Data Collection]

[Windows version]

On the Maintenance Information Collection Tool, check Framework and Security.

[UNIX version]

Use the swcolinf maintenance information collection command (for servers) to collect the information. For the swcolinf command, see the Systemwalker Operation Manager Reference Guide.