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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

5.6.11 If Job is Selected in the Job Selection Window, a Message is Output and Information in the View Job Status/Operate Window Cannot be Referenced [UNIX versions]

Error message

Failure in acquiring job folder information for the following reasons.

Unable to read registry.

Applicable versions and levels

Action

Points to check

Has the Systemwalker Operation Manager client been connected to the standby node in the cluster configuration?

Cause

If Job is selected in the Job Selection window, the spool directory for Job Execution Control is referenced and job folder information is retrieved. In a cluster configuration, the spool directory is on a shared disk and therefore cannot be referenced from the standby node. As a result, job folder information fails to be retrieved if Job is selected, and an error message is output.

Action method

In a cluster configuration, ensure that the Systemwalker Operation Manager client specifies a logical IP address when connecting.