Applicable versions and levels
Windows versions: V5.0L10 or later
Action
Points to check
Are the service startup account settings correct?
Cause
The startup account for the Systemwalker Operation Manager service must meet the following conditions:
The user belongs to the Administrators group on the local computer.
The following privileges have been assigned to the user:
Log on as a service
Act as part of the operating system
Increase quotas
Replace a process level token
The password does not expire.
The user name and password do not include spaces.
Action method
Refer to the following manuals, and set the startup account for the service correctly.
V13.3.1 or earlier
"Notes After Installation" in the Installation Guide
V13.8.0 or later
"Changing the Startup Account" in the Installation Guide