2.5.2 If Connecting as a Domain Account, the Project is not Displayed When Jobscheduler is Selected in the Job Selection Window Even if the Access Rights have been Set [Windows Versions]

Applicable versions and levels

Windows versions: V5.0L10 or later

Action 1

Points to check

Are the following users specified for the startup account of the Systemwalker ACL Manager service?

Note that if Systemwalker Centric Manager version is newer than that of Systemwalker Operation Manager on the same server, the check must be based on the version of Systemwalker Centric Manager. The action method is the same for both.

V13.2.0 or earlier:
Administrator users on the domain
V13.3.0 or later:
Local system accounts
In V13.3.0 or later, the local system account is set for the startup account of the Systemwalker ACL Manager service. Check if the setting has been mistakenly changed during system setup.

Action method

Perform the following procedure to change the startup account:

V13.2.0 or earlier:
1. Stop Systemwalker Operation Manager.
2. Change the logon account of the Systemwalker ACL Manager service to a domain user who satisfies the following conditions:
  - Has the privileges necessary for the startup account of Systemwalker.
  - Belongs to the Administrators group and was granted the "Act as part of the operating system" privilege.
  - Has DomainAdmins group privileges.
3. Start Systemwalker Operation Manager.
V13.3.0 or later:
1. Stop Systemwalker Operation Manager.
2. Change the logon account of the Systemwalker ACL Manager service to the local system account.
3. Start Systemwalker Operation Manager.

Action 2

Points to check

Is the domain account for which access rights were set registered under "Organization Unit (OU)" of Active Directory?

Action method