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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software
Preface
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Preface

Purpose of This Document

This document provides details on how to address any issues that may occur in SystemWalker/OperationMGR V5.0L10/5.0 or later.

Intended Readers

This document is intended for people who use Systemwalker Operation Manager.

Abbreviations and Generic Terms Used

Systemwalker Operation Manager Product Names

Systemwalker Operation Manager product names differ depending on the version. This document refers to the product explained herein as "Systemwalker Operation Manager". However, where the version can be identified, the product name for that version is used.

Version

Product name

V11.0L10/11.0 or later

Systemwalker Operation Manager

V10.0L20/V10.0L21/10.1

Systemwalker OperationMGR

Up to V10.0L10/10.0

SystemWalker/OperationMGR

Abbreviations of Manual Titles

Product names and versions are sometimes omitted from the official names used in Systemwalker Operation Manager manuals referenced in this document.

For example, Systemwalker Operation Manager Technical Guide, Systemwalker OperationMGR Technical Guide, SystemWalker/OperationMGR Technical Guide, and SystemWalker/OperationMGR V5.0 Technical Guide may be abbreviated as "Technical Guide".

Symbols used in Commands and JCL

The symbols used in examples of commands and JCL are explained below.

Example:

[PARA={a|b|c}...]

Symbol conventions

Symbol

Explanation

[ ]

Items enclosed in square brackets are optional.

{ }

One of the alternative items enclosed in braces must be selected.

_

When all optional items enclosed in square brackets "[]" are omitted, the default value indicated by an underscore "_" is used.

|

One of the items separated by vertical bars must be selected.

...

The item immediately preceding the ellipsis (...) can be specified repeatedly.

Descriptions Specific to Windows Versions or UNIX Versions

This document provides information that is common to both Windows versions and UNIX versions. Information relevant only to Windows versions or UNIX versions is distinguished from common information as described below.

Title [Windows versions]

The entire description under the title and its sub-headers is specific to Windows versions.

Title [UNIX versions]

The entire description under the title and its sub-headers is specific to UNIX versions.

If the information differs between the Windows and UNIX versions, the description for each version will contain wording such as "On Windows versions," or "On UNIX versions," to identify it as relating to a particular version.

Export Restrictions

If this document is to be exported or provided overseas, confirm legal requirements for the Foreign Exchange and Foreign Trade Act as well as other laws and regulations, including U.S. Export Administration Regulations, and follow the required procedures.

Trademarks

APC and PowerChute are registered trademarks of American Power Conversion Corp.

BrightStor and ARCserve are trademarks or registered trademarks of Computer Associates International, Inc. or its associated companies.

HP-UX is a registered trademark of the Hewlett-Packard Company.

IBM, AIX, AIX 5L and ViaVoice are trademarks of IBM Corporation.

Intel and Itanium are trademarks or registered trademarks of Intel Corporation in the United States and other countries.

Linux is a registered trademark of Linus Torvalds.

MC/ServiceGuard is a product of Hewlett-Packard Company and is protected by the copyright.

Microsoft, MS, Windows, Windows Server, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Red Hat and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc. in the United States and other countries.

Oracle and Java are registered trademarks of Oracle Corporation or its subsidiaries and affiliates in the United States and other countries. Other company names and product names used in this document are trademarks or registered trademarks of their respective owners.

R/3 and SAP are registered trademarks of SAP AG.

Tcl/Tk is a free software product created by University of California, Sun Microsystems, Inc., Scriptics Corporation, and other parties.

UNIX is a registered trademark of The Open Group in the United States and other countries.

VMware, the VMware logo and design, Virtual SMP and VMotion are trademarks or registered trademarks of VMware, Inc. in the United States and other countries.

Short mail is a registered trademark of NTT DoCoMo, Inc.

Other company names and product names are trademarks or registered trademarks of their respective companies.


Use of screen shots follows the guidelines of Microsoft Corporation.

May 2015

Copyright FUJITSU LIMITED 1995-2015

VS-OCX(TM) COPYRIGHT(C) 1996 by VideoSoft Corporation & Bunka Orient Corporation

VS-FLEX(TM) COPYRIGHT(C) 1996 by VideoSoft Corporation & Bunka Orient Corporation

QuickPak(R) Professional OCX Version Copyright(C) 1991-1996 by Crescent Software,inc.& Bunka Orient Corporation

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Copyright 1995-2015 FUJITSU LIMITED