Top
Systemwalker Runbook Automation Operation Guide
Systemwalker

7.6.4 Resuming Automated Operation Processes that have Ended Abnormally

If an Automated Operation Process has ended abnormally with a status such as error or aborted, you can activate the Automated Operation Process after eliminating the cause of the abnormality to resume the Automated Operation Process from any locale.

A resume operation can be performed not only from the node that ended abnormally but also from a node prior or subsequent to the node that ended abnormally.

This operation can be executed by the owner of an Automated Operation Process or by an Administrator user.

Note that this operation can be implemented only when the status of a process instance is one of those listed below. If this operation is implemented for a process instance with a status other than those listed below, an error message dialog box will be displayed on the Web console.

Note

Implementing this operation is not recommended for a process instance with a "Running" or "End" status.

When processing should not be performed, processing of the Automated Operation Process may be performed again and trouble may arise in operation.

When resume Automated Operation Process, Resume it from appropriate position on the basis of process definition constitution.

For example, the following Automated Operation Process that will execute following node with taking over the execution result of the root such as 1 or 2, when it has ended abnormally at 3 or 4 or 5 node, if it is resumed from 2 node, the future processing may not become what envisioned for result because the processing which it is not just selected node processing has been performed. Also if it is resumed from 6 node, the processing of 6 node , itself may not become what envisioned for result because the nodes before 6 node has not ended normally.

Also, When resume node which has been already ended normally, depending on processing of the operation components, it may be executed unnecessary processing to operation server and may arise in operation.

The following four patterns of operation procedure are each explained below:

Note

If the reason of abnormal ended is error in process definition, the Automated Operation Process may be ended abnormally with same reason even if executed activation. In this case, Re-entry modified process definition and execute the Automated Operation Process form first again.

Operation (resuming from a node that has ended abnormally)

  1. Click the Process Management tab.

    When you click the Process Instance submenu, a list of process instances will be displayed.

    Note that by selecting one of the process filters displayed above this list, the list can be displayed according to filter conditions.

  2. If an Automated Operation Process with a status of "Error" or "Aborted" is selected from the displayed list of process instances, the process instance details will be displayed at the bottom of the window.

    From the process instance details, select the BPMN tab.

  3. Eliminate the cause of the node becoming abnormal, as required. The cause of the abnormality that occurred will be displayed in the system log or in a customized message of the Automated Operation Process. Refer to 7.8.4 Confirming the Operation Component Execution Status/Execution Results for information on how to check customized messages.

  4. Position the mouse cursor over the node to be activated, right-click and select Activation from the menu.

  5. The Automated Operation Process will be resumed from the node for which Activation was selected.

Operation (resuming from a node other than a node that has ended abnormally)

It is also possible to activate a node other than a node that has ended abnormally.

  1. In the BPMN window of process instance details, position the mouse cursor over the node to be activated, right-click and select Activation from the menu. In the example shown below, activation is being performed on the node subsequent to the red frame.

  2. Processing of the Automated Operation Process will be resumed from the subsequent node, without the node at which the abnormality occurred being executed.

Note

For process instance in error status, if the node except of node that error is occurred will be activated, the status of node that error is occurred is in abort status. But it is not subject to the operation of the process instance and each node in process instance.

Operation (resuming an Automated Operation Process that has distributed nodes or that is performing parallel execution of nodes)

An Automated Operation Process that is attempting to distribute processing among nodes or an Automated Operation Process that is deploying nodes in parallel can be activated in order to resume the Automated Operation Process midway through processing.