2.1.6 Collecting system configuration information from operation target servers

Operation components are executed on servers based on the information saved in CMDB.

The following figure shows the relationship between configuration items, expected records and observed records, as well as the relationships between the functions that this product provides. (Relationships are indicated by arrows.)

Collecting information from management server or relay server

There are two ways to save information in CMDB.

Collecting Observed Records using the Agent
I/O of System Configuration Information using CMDB Commands

This product provides a configuration management database (CMDB) as the infrastructure for managing configuration information. The CMDB is a database that manages the configuration information required to administer IT systems using a unit called a "configuration item". This database makes it possible to manage the components (attributes) for each configuration item and the relationships between configuration items.

Point

For Configuration Management Windows, Refer to the "Configuration Management".

2.1.6.1 Collecting System Configuration Information Using Agent

Systemwalker Runbook Automation periodically collects configuration information using the following methods.

If linked products have been installed
Agents periodically collect information from linked products.
If no linked products have been installed
On the Management Server or Relay Server, an automatic collection agent periodically collects configuration information from the Business Server.

The collected information is sent to the CMDB Manager on the Management Server, where it is managed as observed records.

See

To collect information from a linked product, an environment must have been created for the linked product, and operation settings must have been made. Refer to the following manuals and then make these settings.

Systemwalker Centric Manager User's Guide - Monitoring Functions
Systemwalker Centric Manager User's Guide - Resource Distribution Functions
Systemwalker Centric Manager Cluster Setup Guide for Windows
Systemwalker Centric Manager Cluster Setup Guide for UNIX

To collect configuration information for the Business Server from the agent on the Management Server or Relay Server, the operating environment for the Business Servers must have been set up beforehand.

Refer to Setting up Business Servers in the Systemwalker Runbook Automation Installation Guide to check and set up the operating environment.

Collection scheduling

Collection scheduling is saved in the configuration data collection schedule definition file during setup.

Regular data collection is scheduled automatically based on the data saved in the file.

Refer to "Definition File for Collection of Configuration Information" in the Systemwalker Runbook Automation Reference Guide for information on how to check the collection schedule or change definitions.

Immediate collection

In addition to scheduled collection, it is possible to collect actual records at any time, by using the observed record collection request command (refer to "cmdbrefresh" in the Systemwalker Runbook Automation Reference Guide for details).

Point

When using an automatic collection agent to collect configuration data, only node data will be collected in the first collection of data after a new Business Server is added, and IT resource data will not be collected.

The IT resource data for newly added Business Servers will be collected from the second data collection onwards, after the Business Servers have been set up (refer to "Setup" > "Setting up Business Servers" in the Systemwalker Runbook Automation Installation Guide for details).

2.1.6.2 Input Configuration Items via Commands

Import commands can be used to input configuration items in the CMDB Manager.

Import command

This command inputs configuration items into the CMDB. Below are the two data formats for input:

XML is the format shown in "Configuration Item Format" in the Systemwalker Runbook Automation Reference Guide.

If inputting in CSV, it is necessary to indicate how data will be mapped to XML in accordance with the "Configuration Item Format" specifications in the Systemwalker Runbook Automation Reference Guide. Refer to "ciimport (configuration item import commands)" in the Systemwalker Runbook Automation Reference Guide for mapping methods and command specifications.