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Systemwalker Software Configuration Manager Software Parameter Setting Guide for ServerView Resource Orchestrator
FUJITSU Software

20.2.5 Messages VSYS40400 to VSYS40483

Message ID
(Error type)

Item

Description

VSYS40410
(ERROR)

Message

software_link does not exist. Image-ID=[{0}] Software-ID=[{1}]

Description

The software for the software option specified in the "deployment master XML" deployment master is not included in the software for the image.
{0} is the image ID.
{1} is the software ID.

Action

Check whether the software ID has been specified in the image information. Then recreate the system template.

VSYS40411
(ERROR)

Message

parameterinfo does not exist. ParameterInfo-ID=[{0}]

Description

The parameter information does not exist.
{0} is the parameter ID.

Action

Check whether the parameter ID specified in the template information exists. Then recreate the system template.

VSYS40412
(ERROR)

Message

softwaresetup_link does not exist. Software-ID=[{0}] SoftwareSetup-ID=[{1}]

Description

The software setup information for the parameter information does not match the software setup information associated with the software.
{0} is the software ID.
{1} is the software setup ID.

Action

Check the software ID and parameter ID specified in the template information. Then recreate the system template.

VSYS40450
(ERROR)

Message

Software:{0} is not registered in [software]

Description

The software for the software option specified in the "deployment master XML" deployment master does not exist.
{0} is the software ID.

Action

Check the software ID specified in the template information. Then recreate the system template.

VSYS40451
(ERROR)

Message

Parameter:{0} is not registered in [parameterInfo]

Description

The parameter information for the software option specified in the "deployment master XML" deployment master does not exist.
{0} is the parameter ID.

Action

Check the parameter ID specified in the template information. Then recreate the system template.

VSYS40452
(ERROR)

Message

SoftwareSetup:{0} is not registered in [softwaresetup]

Description

The software setup information for the parameter information for the software option specified in the "deployment master XML" deployment master does not exist.
{0} is the software setup ID.

Action

Check the software setup ID for the parameter information specified in the template information. Then recreate the system template.

VSYS40460
(ERROR)

Message

create work directory error. diretory=[{0}]

Description

Creation of the work directory has failed.
{0} is the directory.

Action

Check whether the specified directory exists.
If the specified directory exists, check whether the user has permission to access it.

VSYS40461
(ERROR)

Message

no OS exists. server-id=[{0}]

Description

The operating system cannot be found.
{0} is the server ID.

Action

Check whether the operating system category has been specified in the <osCategory> tag in the software information for the operating system. Then recreate the system template.

VSYS40462
(ERROR)

Message

no NIC exists. server-id=[{0}]

Description

The NIC cannot be found.
{0} is the server ID.

Action

Check whether NICs have been specified for the servers in the template information. Then recreate the system template.

VSYS40463
(ERROR)

Message

control NIC not exists. server-id=[{0}]

Description

The control NIC does not exist in the database.
{0} is the server ID.

Action

Check whether control NICs have been specified for the servers in the template information. Then recreate the system template.

VSYS40464
(ERROR)

Message

control NIC Ip Address null error. server-id=[{0}]

Description

The IP address of the control NIC does not exist in the database.
{0} is the server ID.

Action

Check whether there are any problems in the network resources of the segment information one is using.
Refer to the "ServerView Resource Orchestrator Cloud Edition User's Guide for Infrastructure Administrators (Resource Management)" for detailed information about network resources.
If the error persists, contact Fujitsu technical support.

VSYS40465
(ERROR)

Message

script package number over 1 error. server_id=[{0}] software_id=[{1}]

Description

There are two or more script packages.
{0} is the server ID.
{1} is the software ID.

Action

Delete the script package for the software setup ID associated with the software ID so that there is only one script package.
If the error persists, contact Fujitsu technical support.

VSYS40466
(INFO)

Message

software not setup. server_id=[{0}] software_id=[{1}]

Description

Software setup information has not been specified.
Middleware parameter settings cannot be set up.
{0} is the server ID.
{1} is the software ID.

Action

To set up middleware parameters, register the required information.

VSYS40467
(ERROR)

Message

no script package. server_id=[{0}] software_id=[{1}]

Description

The script package does not exist.
Middleware parameters cannot be set up.
{0} is the server ID.
{1} is the software ID.

Action

Register the script package.

VSYS40468
(INFO)

Message

no parameter. server_id=[{0}] software_id=[{1}]

Description

The parameter information has not been registered.
{0} is the server ID.
{1} is the software ID.

Action

To set up parameters, register the required information.

VSYS40469
(ERROR)

Message

start file receive job error. detail=[{0}] server_id=[{1}] software_id=[{2}] jobname=[{3}]

Description

The process for sending and receiving files has failed to start.
{0} is the detailed information.
{1} is the server ID.
{2} is the software ID.
{3} is the job name.

Action

Check whether the agent has been installed correctly.
If the agent has been installed correctly, check the agent logs.
Check whether the Admin Server can communicate with the virtual server. The IP address of the virtual server is displayed in the "detail" section, so check whether it is possible to connect to that IP address from the Admin Server.

VSYS40470
(INFO)

Message

starting file receive job. server_id=[{0}] software_id=[{1}] jobname=[{2}]

Description

The process for sending and receiving files has started.
{0} is the server ID.
{1} is the software ID.
{2} is the job name.

Action

No action is required.

VSYS40471
(INFO)

Message

start file receive job success. server_id=[{0}] software_id=[{1}] jobname=[{2}]

Description

The process for sending and receiving files has terminated normally.
{0} is the server ID.
{1} is the software ID.
{2} is the job name.

Action

No action is required.

VSYS40472
(ERROR)

Message

run get dir job error. detail=[{0}] server_id=[{1}] software_id=[{2}] jobname=[{3}]

Description

Obtaining the environment for the agent has failed.
{0} is the detailed information.
{1} is the server ID.

{2} is the software ID.
{3} is the job name.

Action

Check whether the agent has been installed correctly.
If the agent has been installed correctly, check the agent logs.

VSYS40473
(ERROR)

Message

transfer script package zip file job error. detail=[{0}] server_id=[{1}] software_id=[{2}]

Description

An error occurred while the ZIP file for the script package was being transferred.
{0} is the detailed information.
{1} is the server ID.
{2} is the software ID.

Action

Check whether the agent has been installed correctly.
If the agent has been installed correctly, check the agent logs.
Check whether the Admin Server can communicate with the virtual server.

VSYS40474
(ERROR)

Message

transfer setenv file job error. detail=[{0}] server_id=[{1}] software_id=[{2}]

Description

An error occurred while the setenv file was being transferred.
{0} is the detailed information.
{1} is the server ID.
{2} is the software ID.

Action

Check whether the agent has been installed correctly.
If the agent has been installed correctly, check the agent logs.

VSYS40475
(ERROR)

Message

transfer parameter package zip file job error. detail=[{0}] server_id=[{1}] software_id=[{2}]

Description

An error occurred while the ZIP file for the parameter package was being transferred.
{0} is the detailed information.
{1} is the server ID.
{2} is the software ID.

Action

Check whether the agent has been installed correctly.
If the agent has been installed correctly, check the agent logs.
Check whether the Admin Server can communicate with the virtual server.

VSYS40476
(ERROR)

Message

run job error. detail=[{0}] server_id=[{1}] software_id=[{2}] jobname=[{3}]

Description

A job has failed to run on the agent.
{0} is the detailed information.
{1} is the server ID.
{2} is the software ID.
{3} is the job name.

Action

Check whether the agent has been installed correctly.
If the agent has been installed correctly, check the agent logs.
Check whether the Admin Server can communicate with the virtual server. The IP address of the virtual server is displayed in the "detail" section, so check whether it is possible to connect to that IP address from the Admin Server.
To communicate with virtual servers, port 9964 for the file transfer infrastructure must be open. Review the firewall settings between the Admin Server and the virtual server.
Check whether the content of the script package can be executed on the operating system of the virtual server.
Store startup scripts in the root of the ZIP file rather than in a directory.
Check the linefeed code used in the startup script. For the Windows version, the linefeed code is CR+LF. For the Linux version, the linefeed code is LF.
Do not include the UTF-8 byte order mark (BOM) in shell scripts.

VSYS40477
(INFO)

Message

no valid software setup. server_id=[{0}]

Description

Valid software setup information does not exist.
{0} is the server ID.

Action

To set up middleware parameters, register the required information.

VSYS40478
(ERROR)

Message

start waiting job error. detail=[{0}] server_id=[{1}] jobname=[{2}]

Description

Communications for the agent have failed.
{0} is the detailed information.
{1} is the server ID.
{2} is the job name.

Action

Check whether the agent has been installed correctly.
If the agent is the Linux version, check whether the system parameters have been tuned. Refer to "Tuning System Parameters [Linux]" in the "Installation Guide" for details on how to tune system parameters.
If the agent has been installed correctly, check the agent logs.
Check whether the Admin Server can communicate with the virtual server. The IP address of the virtual server is displayed in the "detail" section, so check whether it is possible to connect to that IP address from the Admin Server.
To communicate with virtual servers, port 9964 for the file transfer infrastructure must be open. Review the firewall settings between the Admin Server and the virtual server.

VSYS40479
(INFO)

Message

software setup not link. server_id=[{0}] software_id=[{1}]

Description

Software setup information has not been associated.
Middleware parameters cannot be set up.
{0} is the server ID.
{1} is the software ID.

Action

To set up middleware parameters, register the associated information.

VSYS40480
(ERROR)

Message

no default parameter, had custom parameter. server_id=[{0}] software_id=[{1}]

Description

The parameter information has not been registered.
{0} is the server ID.
{1} is the software ID.

Action

Contact Fujitsu technical support.

VSYS40481
(ERROR)

Message

parameter value format error. server_id=[{0}] software_id=[{1}] parameter_id=[{2}]

Description

The entry format for the parameter values is incorrect.
{0} is the server ID.
{1} is the software ID.
{2} is the parameter ID.

Action

Register the parameter values using the correct format.
If "\" is used as a value, enter "\\".
If "#" is used as a value, enter "\#".

VSYS40482
(ERROR)

Message

Failed to run the get file encoding job. detail=[{0}] server_id=[{1}] jobname=[{2}]

Description

Failed to start the get file encoding job.
{0} is the detailed information.
{1} is the server ID.
{2} is the jobname

Action

Check whether the agent has been installed correctly.
If the agent has been installed correctly, check the agent logs.

VSYS40483
(ERROR)

Message

Failed to convert the encoding of the file. encoding=[{0}] io=[{1}] file=[{2}]

Description

Failed to convert the encoding of the file.
{0} is the encoding.
{1} is the read or write.
{2} is the file name.

Action

Contact Fujitsu technical support.