A.1 Messages of STXC prefix

STXC0100 ERROR Specified command parameter is incorrect. Parameter=(parameterName)

Explanation

The specified parameter is not correct.

Parameters

parameterName : Parameter name

System administrator response

Correct the parameter and try again.
If "No parameter" is shown in parameterName, specify a parameter for the command and try again.

STXC0101 ERROR REC buffer identifier does not exist.

Explanation

A REC transfer buffer with the specified ID does not exist.

System administrator response

Check the REC transfer buffer definition status and check the ID, and then execute the command again.

STXC1000 ERROR Insufficient Snap Data Pool. Required capacity=(capacity).

Explanation

Snap Data Pool area is insufficient and command cannot be executed.

Parameters

capacity : Capacity

System administrator response

Secure free Snap Data Pool capacity that is larger than the capacity notified by the message and try again.

STXC1002 ERROR Invalid logical volume name. Volume name=(volumeName).

Explanation

The following possibilities are considered:

Access volume in the ETERNUS Disk storage system is incorrect. (Only when operating with the Copy command via SAN)
The transmission path between the CCM Server and ETERNUS Disk storage system is disconnected. (Only when operating with the Copy command via LAN)
REC path is not set.
ETERNUS Disk storage system has been registered before setting a REC path.

Parameters

volumeName : Logical volume name

System administrator response

Perform the following action:

If you operate the system with REC, check that a REC path is set by using the following GUI.

Products in Use	GUI for Checking
Express	Web Console
AdvancedCopy Manager	If using the Copy Control Module that is included in ETERNUS SF Manager, use the Web Console. If using the Copy Control Module that is installed individually, use the ETERNUS Web GUI.

Execute the command again, after the re-registration of ETERNUS Disk storage system by referring to the following manual.
"Changing information other than ETERNUS names or access volumes" in "Changing the registered information for ETERNUS Disk storage system" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1003 ERROR Logical volume is already defined in another copy operation.

Explanation

The specified logical volume has already been defined as the copy source or copy destination for another copy session.

System administrator response

Review the specification for the logical volume of the copy source and copy destination and try again.

If there is an ODX session for the specified logical volume, refer to "Use in combination with ODX (Offloaded Data Transfer)" in the ETERNUS SF Operation Guide for Copy Control Module.
If there is an XCOPY session for the specified logical volume, refer to "Use in combination with XCOPY (Extended Copy)" in the ETERNUS SF Operation Guide for Copy Control Module.

STXC1004 ERROR Maximum session reached.

Explanation

Copying cannot start because the number of sessions simultaneously operable on the ETERNUS Disk storage system has already reached maximum number.

System administrator response

Check the sessions, delete the unneeded ones among them, and try again.

STXC1005 ERROR Another copy has already started.

Explanation

For the specified logical volume, a copy operation of another type is already running.

System administrator response

Review the specification for the logical volume name.

STXC1006 ERROR Target volume is already defined in another copy operation.

Explanation

The specified copy destination logical volume has already been defined as the copy destination for another copy session.

System administrator response

Review the specification for the copy destination logical volume name.

STXC1007 ERROR Logical volume is already reserved.

Explanation

The logical volume has already been reserved by another user.

System administrator response

Wait for a few seconds and try again.

STXC1008 ERROR Parameter is not specified.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1009 ERROR Logical volume is busy.

Explanation

The logical volume is being used by another user.

System administrator response

Wait for a few seconds and try again.

STXC1010 ERROR Specified option is invalid.

Explanation

The specified option is invalid.

System administrator response

Correct the processing option setting and try again.

STXC1011 ERROR Invalid parameter. Parameter=(parameterName).

Explanation

The parameter is incorrect.

Parameters

parameterName : Parameter name

System administrator response

The parameter value is incorrect. Correct the parameter and try again.

STXC1013 ERROR Target volume size mismatch.

Explanation

Copying cannot execute because the size of the copy destination logical volume is inappropriate.

System administrator response

For the copy destination, specify a logical volume that is equal in size to the copy source logical volume.

STXC1014 ERROR Target volume overlap source volume.

Explanation

Copy destination logical volume area and copy source logical volume area are overlapped.

System administrator response

Change the copy destination or copy source logical volume setting.

STXC1016 ERROR The group file of the form not permitted was specified.

Explanation

Operation cannot be performed because the specified format of the group file is not permitted.

System administrator response

One of the cases shown below can be assumed. Re-specify the group file, and try again.

A group file which describes copy pairs may have been specified in a logical volume operation.
A group file which describes logical volumes may have been specified in a copy pair operation.

STXC1017 ERROR The option that cannot be used for copy session is specified.

Explanation

An option that cannot be operate a copy session is specified.

System administrator response

One of the cases shown below can be assumed. Re-specify the option.

The transfer mode specified at the copy operation start is not the same as the transfer mode specified at copy restart (recovery).

STXC1018 ERROR The copy protection cannot be set to Snap Data Volume.

Explanation

The copy volume protection function cannot be set for a Snap Data Volume.

System administrator response

Confirm that the specified logical volume is correct, and then execute the command again.

STXC1019 ERROR The copy session other than EC or REC was specified.

Explanation

A copy session other than EC or REC was specified.

System administrator response

Check the copy pair specified in the parameters and the group file contents, and then execute the command again.

STXC1020 ERROR Logical volume size is incorrect.

Explanation

The size of the logical volume is incorrect.

System administrator response

Confirm the size of the copy source logical volume and copy destination logical volume.

STXC1021 ERROR This ETERNUS is already defined in LAN interface.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1022 ERROR This ETERNUS is already defined in SCSI interface.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1023 ERROR The specification of user information is incorrect.

Explanation

The specified user name or password is incorrect.

System administrator response

Check the user name and password and try again.

STXC1024 ERROR An error occurred during REC Buffer operation.

Explanation

An error occurred during REC Buffer operation.

System administrator response

Confirm the REC Buffer status.

STXC1025 ERROR Unable to restore the copy session because the Concurrent OPC function is being used.

Explanation

A restoration copy cannot be performed using the Concurrent OPC function.

System administrator response

Review the target copy session for which the Concurrent OPC function is to be used.

STXC1026 ERROR Unable to start the Concurrent OPC function.

Explanation

The Concurrent OPC function is unable to start due to one of the following reasons:

A session with a protected copy destination volume exists.
A volume with invalid data exists.
A session with an expired license exists.
A session undergoing Concurrent OPC exists.

System administrator response

Resolve the error and try again.

STXC1027 ERROR The copy source logical volume contains invalid data.

Explanation

The copy source logical volume contains invalid data.

System administrator response

Check the data contents of the relevant copy source logical volume.

STXC1028 ERROR RAID Migration is currently being performed.

Explanation

RAID Migration with capacity expansion is in progress for the specified volume.

System administrator response

Try again after RAID Migration is complete.

STXC1029 ERROR Unable to start the Concurrent OPC function because of invalid parameter.

Explanation

The Concurrent OPC function is unable to start due to one of the following reasons:

There are deleted sessions.
The same session is specified multiple times.

System administrator response

Resolve the error and try again.

STXC1030 ERROR The number of specified copy sessions exceeds the maximum.

Explanation

The number of copy sessions specified with Concurrent Suspend and Concurrent OPC exceeds the maximum.

System administrator response

Delete the target number of sessions and try again.

STXC1031 ERROR Failed to restore the copy session because the phase of the target session is readying.

Explanation

The restoration copy failed due to one of the following reasons:

The target session phase is in a session definition complete/copy not performed state (Readying).
The target session is a SnapOPC+ session and the latest generation phase is in a session definition complete/copy not performed state (Readying).

System administrator response

Check the status of the target session for restoration copy.

STXC1032 ERROR Unable to start the Concurrent OPC function because the phase of the latest SnapOPC+ session is readying.

Explanation

The Concurrent OPC function is unable to start due to the following reason:

When adding a new SnapOPC+ generation, the session phase of the previous generation is in a session definition complete/copy not performed state (Readying).

System administrator response

Check the SnapOPC+ session status of the previous generation, and try again.

STXC1033 ERROR Unable to start the Concurrent OPC function because a restoration copy session exists.

Explanation

The Concurrent OPC function is unable to start due to the following reason:

When performing a QuickOPC differential copy, a restoration copy is in operation for the target session.

System administrator response

Try again after the restoration copy is complete.

STXC1034 ERROR The set Alias name for the option to specify the target to which the copy request is issued is not the copy source or is not the copy target.

Explanation

There is a possibility that an inconsistency has occurred in the information of ETERNUS Disk storage system.

System administrator response

Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.

Action to confirm using the command:
To display the list of remote ETERNUS Disk storage system, execute the acarray list (ETERNUS Disk storage system information display command) with -remote option.
Refer to the ETERNUS SF Operation Guide for Copy Control Module for information on the command.
Action to confirm using the Web Console:
1. On the global navigation tab, click Storage.
  The registered ETERNUS Disk storage systems are displayed on the Main pane.
2. On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click Advanced Copy.
  The information related to Advanced Copy is displayed on the Main pane.
4. On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.

When the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system, register the ETERNUS Disk storage system by referring to the following manual again. Then, execute the command again.
"Changing information other than ETERNUS names or access volumes" in "Changing the registration information for ETERNUS Disk storage system" in the ETERNUS SF Operation Guide for Copy Control Module

If this message is output while using the concurrent suspend function, besides those mentioned above, check if it falls under the conditions described in the Note of "Using Concurrent Suspend function on EC/REC" in the ETERNUS SF Operation Guide for Copy Control Module.

If you still have a problem, collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to Collect Data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1035 ERROR The set Alias name for the option to specify the target to which the copy request is issued exists, but access path information does not exist.

Explanation

There is a possibility that an inconsistency has occurred in the information of ETERNUS Disk storage system.

System administrator response

Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.

Action to confirm using the command:
To display the list of remote ETERNUS Disk storage system, execute the acarray list (ETERNUS Disk storage system information display command) with -remote option.
Refer to the ETERNUS SF Operation Guide for Copy Control Module for information on the command.
Action to confirm using the Web Console:
1. On the global navigation tab, click Storage.
  The registered ETERNUS Disk storage systems are displayed on the Main pane.
2. On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click Advanced Copy.
  The information related to Advanced Copy is displayed on the Main pane.
4. On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.

If you still have a problem, collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to Collect Data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1050 ERROR EC copy has already started in another mode.

Explanation

The EC copy has already been started in another mode for the specified logical volume.

System administrator response

Check the following information to detect if an EC copy has already started:

The status of TargetProtection setting
Transfer mode, Split mode and Recovery mode (for REC)

STXC1100 ERROR Session does not exist.

Explanation

No session exists between the specified logical volumes.

System administrator response

Check that the logical volume specification is correct and try again.

STXC1102 ERROR Invalid Snap Data Volume.

Explanation

The specification for Snap Data Volume is invalid.

System administrator response

One of the cases shown below can be assumed. Review the specification for the logical volume and try again.

The copy destination logical volume specified when starting SnapOPC+ copying is not Snap Data Volume.
The copy source logical volume specified when starting SnapOPC+ copying is Snap Data Volume.
Either the copy source logical volume specified when starting EC/OPC/QuickOPC copying or the copy destination logical volume is Snap Data Volume.

STXC1104 ERROR Operation sequence error.

Explanation

The specified operation cannot be executed in the current status.

System administrator response

Check the copy status for any of the following cases:

Suspend was executed for the session that is not in equivalence state.
Stop was executed for the session in Error Suspend state or Halt state.
Initialization was executed for the Snap Data Volume for which a SnapOPC+ session was running.
Start of SnapOPC+ was executed for the Snap Data Volume being initialized.
Suspend was executed for the session in Suspend state.
Copy stop, copy resume, or copy direction reversal was executed for the session that is not in Suspend state.
Session start/resume was executed for a copy destination logical volume for which the copy volume protection function is set.

STXC1106 ERROR Insufficient memory.

Explanation

Memory shortage occurred.

System administrator response

Execute the following and try again.

Shut down unnecessary programs.

STXC1107 ERROR Alias is not defined.

Explanation

The ETERNUS Disk storage system alias that is specified as the copy source or copy destination has not been defined.

System administrator response

Register the ETERNUS Disk storage system again then retry the operation.
If the same error occurs again, contact a Fujitsu customer engineer.

STXC1108 ERROR The specification of physical information is incorrect.

Explanation

The specified physical information is incorrect.

System administrator response

One of the cases shown below can be assumed. Correct the physical information description.

A start location or copy size that exceeds 2TB was specified for a copy operation to an ETERNUS Disk storage system which does not support copy operations over 2TB.
Other than "0" is specified for the start location, but "0" is specified for the copy size.
A size that is larger than actual capacity is specified for the copy size.

STXC1109 ERROR ETERNUS cannot be recognized.

Explanation

The ETERNUS Disk storage system specified by alias name cannot be recognized.

System administrator response

One of the cases shown below can be assumed. Correct the physical information description.

Disk information was reconfigured after the routing information was set.
In this case, retry after setting the routing information.
Connection path between ETERNUS Disk storage systems is not established (for REC).

STXC1110 ERROR Alias specified for the copy source is not defined.

Explanation

The ETERNUS Disk storage system alias name specified as the copy source is not defined.

System administrator response

Confirm that the ETERNUS Disk storage system alias name specified as the copy source has been registered. If it is not registered, register the routing information, and then execute the command again.

STXC1111 ERROR Logical volume state is not able to be set to the copy protection.

Explanation

The copy volume protection function cannot be set when the logical volume is in its current state.

System administrator response

The error might be caused by the following. Revise the session status.

The specified logical volume has Stack mode as the transfer mode or REC as the Consistency mode, and its status is "Active".

STXC1200 ERROR Unexpected error.

Explanation

An unexpected error occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1201 ERROR Internal inconsistency.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1202 ERROR Unsupported function.

Explanation

An unsupported function was called.

System administrator response

Check the model and firmware version of the ETERNUS Disk storage system.

STXC1203 ERROR The operation is not permitted.

Explanation

User does not possess required root privilege to perform copy operation.

System administrator response

Perform copy operations with root privilege.

STXC1204 ERROR SCSI error detected. Error=(error).

Explanation

An error was detected through the SCSI command.

Parameters

error : Error information

System administrator response

Check the connection status of the device and try again. If this error persists, contact a Fujitsu customer engineer.

STXC1208 ERROR Specified logical volume is not ETERNUS.

Explanation

The specified logical volume is not an ETERNUS Disk storage system.

System administrator response

Specify an ETERNUS Disk storage system logical volume and try again.

STXC1209 ERROR Insufficient resource in ETERNUS.

Explanation

Not executable due to ETERNUS Disk storage system resource shortage.

System administrator response

Perform one of the following troubleshooting actions:

Check/set the Advanced Copy option license.
Check/set the device resources for such errors as "Table size not set" and "Table size not enough".

STXC1212 ERROR Disk drive off by the ECO mode.

Explanation

The disk drive is stopped due to the Eco-mode.

System administrator response

Try again when the disk drive is activated.

STXC1213 ERROR Invalid file system.

Explanation

The file system is invalid.

System administrator response

The file system is unsupported. Check the file configuration and try again.

STXC1214 ERROR Preconditions for copy operation are not satisfied.

Explanation

The preconditions for the copy operation are not satisfied.

System administrator response

Check for the following causes, and check the copy status.

Tried to start SnapOPC+ session for a copy pair for which a SnapOPC+ session already exists.
Tried to restore SnapOPC+ session that does not exist for the copy pair.
Tried to suspend EC session for a copy pair for which no EC exists.
Tried to suspend EC session without waiting.
A group configuration that cannot be simultaneously operated is specified.
Retried to suspend a copy session without resolving the error.

STXC1220 ERROR Change mode operation failed because of communication error. Cause=(detail).

Explanation

Communication or ETERNUS Disk storage system error occurs and changing session mode failed.

Parameters

detail : Detailed information

System administrator response

When detail is "NOT_CHANGED"
Check the device connection status and try again.
When detail is "CROSS"
Check the device connection status and try again. If this error occurs again, contact a Fujitsu customer engineer.

STXC1222 ERROR ETERNUS unit inconsistency.

Explanation

The copy source and copy destination ETERNUS Disk storage systems setting do not match and remote copy cannot be executed.

System administrator response

Check that the bitmap ratio of the ETERNUS Disk storage system advanced copy table size for the copy source and copy destination are not the same.

STXC1223 ERROR The copy operation with ETERNUS is incorrect.

Explanation

The copy operation with ETERNUS Disk storage system is not correct.

System administrator response

Perform one of the following troubleshooting actions:

Check the ETERNUS Disk storage system firmware version between boxes.
Contact a Fujitsu system engineer when ETERNUS Disk storage system firmware version cannot be confirmed.
Check whether the size of the copy source volume and the copy destination volume is the same.
If this message is output while using the concurrent suspend function, check if it falls under the conditions described in the Note of "Using Concurrent Suspend function on EC/REC" in the ETERNUS SF Operation Guide for Copy Control Module.

STXC1224 ERROR Communication error occurred.

Explanation

Communication error occurred between the ETERNUS Disk storage systems and remote copy operation cannot be performed.

System administrator response

Check the device connection status and try again.

STXC1225 ERROR MPHD environment is incorrect.

Explanation

The multipath driver environment is incorrect.

System administrator response

Correct the multipath driver settings.

STXC1226 ERROR GDS environment is incorrect.

Explanation

The GDS environment is incorrect.

System administrator response

Correct the GDS environment settings.

STXC1250 ERROR Specified LUN_V Number is invalid.

Explanation

The specified LUN_V number is incorrect.

System administrator response

One of the cases shown below can be assumed. Check the parameter settings and the status of the ETERNUS Disk storage system, and try again.

A LUN_V number that does not exist or cannot be accessed is specified.
Tried to start copy between an encrypted volume and non-encrypted volume.
Specify the volume which contains bad sector.

STXC1252 ERROR Operation is not supported.

Explanation

Operation cannot be performed as operation is not supported.

System administrator response

One of the cases shown below can be assumed. Correct the parameter settings, and try again.

Tried to execute a copy operation of a size that exceeds 2TB. (For Linux)

STXC1300 ERROR Time out detected.

Explanation

Timeout was detected while Suspend was being executed.

System administrator response

Try executing the command again.
Or, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.

STXC1301 WARNING The operation was accepted.

Explanation

The copy operation was accepted, but the process is not completed.

System administrator response

Check the copy status to confirm whether the copy operation is completed.
If this message appears when the copy operation is suspended, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.

STXC1400 ERROR File open error. File name=(fileName). Cause=(cause).

Explanation

Failed to open the file.

Parameters

fileName : File name
cause : Cause code

System administrator response

Check the file status by referring to the cause code and the file name sent by the message.

STXC1401 ERROR The file name of ACCC can not be acquired. Cause=(cause).

Explanation

Internal inconsistency occurred.

Parameters

cause : Cause code

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1402 ERROR ACCC parameter name is not defined. Parameter=(parameterName).

Explanation

Internal inconsistency occurred.

Parameters

parameterName : Parameter name

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1403 ERROR ACCC parameter value is not allowed. Parameter=(parameterName).

Explanation

Internal inconsistency occurred.

Parameters

parameterName : Parameter name

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1404 ERROR ACCC parameter value is out of range. Parameter=(parameterName).

Explanation

Internal inconsistency occurred.

Parameters

parameterName : Parameter name

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1405 ERROR The combination of ACCC parameters is incorrect.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1406 ERROR Waiting time cannot be set.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1407 ERROR ACCC parameter is not defined. Parameter=(parameterName).

Explanation

Internal inconsistency occurred.

Parameters

parameterName : Parameter name

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1409 ERROR ACCC (parameterName) parameter is already defined.

Explanation

Internal inconsistency occurred.

Parameters

parameterName : Parameter name

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1410 ERROR Alias number reached the maximum.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1411 ERROR Alias is already defined.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1412 ERROR Alias identifier does not exist.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1500 ERROR Error occurred recognition of ETERNUS management file. Cause=(cause).

Explanation

Internal inconsistency occurred.

Parameters

cause : Cause code

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1600 ERROR ETERNUS is not registered on ETERNUS management file.

Explanation

The ETERNUS Disk storage system has not been registered in the management file.

System administrator response

STXC1700 ERROR Alias management file access error. Cause=(cause).

Explanation

An error occurred when the ETERNUS Disk storage system alias management file was accessed.

Parameters

cause : Cause code

System administrator response

The following may be causes. Take an action based on the cause.

Registry key acquisition, reference
File read/write
File cannot be created

STXC1801 ERROR Group_file does not exist.

Explanation

The group file does not exist.

System administrator response

Check the group file name specified in the parameter, and try again.

STXC1802 ERROR Syntax error was detected in Group File.line=(lineNumber).

Explanation

There is a syntax error in the group file description.

Parameters

lineNumber : Line number of the line in which the syntax error was detected

System administrator response

Check the contents of the group file specified in the parameter, and try again.

STXC1803 ERROR There is no volume name in Copy Group File.

Explanation

The copy information is not registered in the group file.

System administrator response

Check the contents of the group file specified in the parameter, and try again.

STXC1804 ERROR Error occurred with copy operation described in group file. volumeInfo. Error message=(message).

Explanation

An error occurred with the copy operation described in the group file.

Parameters

volumeInfo : Name of the logical volume in which the error occurred. "Source=(copy source logical volume name).Target=(copy destination logical volume name)" is for copy pairs. "Volume=(Logical volume name)" is for logical volumes.
message : Message text

System administrator response

Deal with the error according to the message.

STXC1805 ERROR The number of the copy pairs or logical volumes described in the group file exceeds the maximum number.

Explanation

The copy operation cannot be performed, as the number of copy pairs or logical volumes described in the group file exceeds the maximum number possible.

System administrator response

Perform one of the following troubleshooting actions:

Divide the group
Change the max_grouping_ses parameter value in the predefinition file.

STXC1901 INFO The LAN interface management service is already running.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1902 ERROR Failed to start the LAN interface management service.

Explanation

It failed to start the LAN interface management service.

System administrator response

Check that the port number used for the connection between the CCM Server and the ETERNUS Disk storage system is not already used by another service.

STXC1903 ERROR The LAN interface management service is not running.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC1904 ERROR Failed to log in to the ETERNUS Disk storage system.

Explanation

It failed to log in to the ETERNUS Disk storage system.

System administrator response

The following may be causes.

The maximum number of login sessions for the ETERNUS Disk storage system has been executed. Check the number of login sessions in the ETERNUS Disk storage system.
The SSH communication service of the ETERNUS Disk storage system cannot be used. Check the status of the ETERNUS Disk storage system and try again.

STXC1905 ERROR Unable to connect to the ETERNUS Disk storage system.

Explanation

Unable to connect to the ETERNUS Disk storage system.

System administrator response

The following may be causes.

An error has occurred in the communication environment. Check the communication environment status.

STXC2000 ERROR The parameter value is not correct.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2001 ERROR The values of the parameter exceed the range allowed.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2002 ERROR The parameter specifications exceed the number of specifications allowed.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2003 ERROR The parameter specifications are insufficient.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2004 ERROR The combination of parameters is not correct.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2005 ERROR The specified status for the parameter is invalid.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2006 ERROR The specified parameter is invalid.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2007 ERROR The specified size is invalid.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2008 ERROR The specified parameter does not match the model type of the ETERNUS Disk storage system.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2009 ERROR An internal error occurred.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2010 ERROR Another session has exclusive rights.

Explanation

Another session has exclusive rights.

System administrator response

Stop or wait for the session that has priority to complete and try again.

STXC2011 ERROR The specified capacity or number has reached the limit.

Explanation

Internal inconsistency occurred.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2012 ERROR The specified parameter cannot be used for the encryption mode.

Explanation

The specified parameter cannot be used for the encryption mode.

System administrator response

Check the encryption mode of the ETERNUS Disk storage system and try again.

STXC2013 ERROR Cannot be used because of the Slave CM.

Explanation

Try again using the Master CM.

System administrator response

Use the Master CM and try again.

STXC2014 ERROR Insufficient memory.

Explanation

There is not enough memory.

System administrator response

Secure sufficient memory and try again.

STXC2015 ERROR The specified target does not exist.

Explanation

The specified target does not exist.

System administrator response

Check that the specified target exists and try again.

STXC2016 ERROR Unsupported model is selected as the REC target.

Explanation

An unsupported model is selected as the REC target.

System administrator response

Check that the correct device is selected and try again.

STXC2017 ERROR The specified value has already been registered.

Explanation

The specified value has already been registered.

System administrator response

Specify a value that has not been registered and try again.

STXC2018 ERROR Encrypted volumes exist.

Explanation

There are encrypted volumes.

System administrator response

Decrypt the encrypted volumes and try again.

STXC2019 ERROR Shutdown or startup is currently being performed.

Explanation

Shutdown or startup is currently being performed.

System administrator response

Wait for shutdown or startup to complete and then try again.

STXC2020 ERROR A Quick Format is currently being performed.

Explanation

A Quick Format is currently being performed.

System administrator response

Wait for the Quick Format to complete and then try again.

STXC2021 ERROR Encryption or decryption is currently being performed.

Explanation

Encryption or decryption is currently being performed.

System administrator response

Wait for encryption or decryption to complete and then try again.

STXC2022 ERROR An Advanced Copy is currently being performed.

Explanation

An Advanced Copy is currently being performed.

System administrator response

Wait for the Advanced Copy to complete and then try again.

STXC2023 ERROR RAID Migration is currently being performed.

Explanation

RAID Migration is currently being performed.

System administrator response

Wait for RAID Migration to complete and then try again.

STXC2024 ERROR LDE is currently being performed.

Explanation

Logical Device Expansion is currently being performed.

System administrator response

Wait for Logical Device Expansion to complete and then try again.

STXC2025 ERROR A REC session exists.

Explanation

A REC session exists.

System administrator response

Stop the REC session and then try again.

STXC2026 ERROR Controller firmware is currently being registered.

Explanation

The controller firmware is currently being registered.

System administrator response

After the completion of the controller firmware registration, retry the operation.

STXC2027 ERROR Remote maintenance is currently being performed.

Explanation

Remote maintenance is currently being performed.

System administrator response

Wait for remote maintenance to complete and then try again.

STXC2028 ERROR The Thin Provisioning License is not registered.

Explanation

The Thin Provisioning License is not registered.

System administrator response

STXC2029 ERROR There is no copy license.

Explanation

There is no copy license.

System administrator response

STXC2030 ERROR The current copy phase is not correct.

Explanation

The specified session is not currently usable.

System administrator response

Check the specified session status, and retry the operation.

STXC2031 ERROR A copy path error occurred.

Explanation

A communication error has occurred between storage cabinets.

System administrator response

Check the path information,

STXC2032 ERROR The command is invalid.

Explanation

The executed command is not supported by the other storage cabinet.

System administrator response

Check the other storage cabinet model and firmware version, and retry the operation.

STXC2033 ERROR The number of logical volumes exceeds the maximum.

Explanation

The maximum number of logical volumes has been exceeded.

System administrator response

Check the storage device configuration.

STXC2034 ERROR The logical volume type is invalid.

Explanation

The logical volume type is neither OLU, SDV or TPPC.

System administrator response

Check the specified logical volume configuration (LU type).

STXC2035 ERROR The copy session cannot be set for the logical volume.

Explanation

The copy session cannot be set under the current status of the logical volume.

System administrator response

Check the specified logical volume configuration (status).

STXC2036 ERROR The copy source logical volume contains invalid data.

Explanation

The copy source logical volume contains invalid data.

System administrator response

Check the data contents of the specified logical volume.

STXC2037 ERROR A copy encryption error occurred.

Explanation

An encryption status does not match between the source logical volume and the destination logical volume.

System administrator response

Check the specified logical volumes configuration (encryption settings).

STXC2038 ERROR The resource domain numbers are invalid.

Explanation

The resource domain number does not match between the copy source logical volume and the copy destination logical volume.

System administrator response

Check the specified logical volumes configuration (domain number).

STXC2039 ERROR The specified logical volume cannot be used.

Explanation

The specified logical volume cannot be used.

System administrator response

Do not use the specified logical volume.

STXC2040 ERROR The copy session is in error status.

Explanation

A disk failure occurred while in SUSPEND state. The session status changed to error state.

System administrator response

Check the specified logical volume configuration (accessible or not).

STXC2041 ERROR Parameter error.

Explanation

The parameter error occurred.

System administrator response

In the system configuration is not supported by the ETERNUS Disk storage system, the Advanced Copy may be executed.
Check the system configuration for the ETERNUS Disk storage system by referring to the following manual.

When using Express:
"System configuration" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"System configuration" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2042 ERROR The destination logical volume of the Totally copy is invalid.

Explanation

The copy source is a larger logical volume than the copy destination logical volume for the full copy operation.

System administrator response

Check the specified logical volume configuration (size).

STXC2043 ERROR Failed to reverse the session.

Explanation

With respect to the session where the reverse or mode change terminates abnormally due to a pathway fault between storage systems, thus causing a failure between copy source and copy destination ETERNUS Disk storage systems, copy was restarted.

System administrator response

After recovering the pathway between storage systems, perform the following steps:

Execute the acec query command to check that the copy session direction is the same as before this operation was performed. If the direction is different, execute the acec reverse command to make the direction the same as before performing this operation.
Execute the acec resume command again.

Refer to the ETERNUS SF Operation Guide for Copy Control Module for information on the commands.

STXC2044 ERROR The copy session conflicts with an existing RAID migration session.

Explanation

The copy session conflicts with an existing RAID Migration session.

System administrator response

Check the status of the RAID Migration operation.

STXC2045 ERROR The copy source logical volume is being duplicated.

Explanation

The copy source logical volume scope overlaps with the copy destination logical volume set of an existing copy session.

System administrator response

Check the existing session of the specified logical volumes.

STXC2046 ERROR The copy destination logical volume is being duplicated.

Explanation

The copy destination logical volume scope overlaps with the copy source logical volume set of an existing copy session.

System administrator response

Check the existing session of the specified logical volumes.

STXC2047 ERROR The range of the cascade copy is invalid.

Explanation

The range of the cascade copy is invalid.

System administrator response

Check the existing session of the specified logical volume.

STXC2048 ERROR Unable to restore the copy session.

Explanation

The restore copy session is already being restored.

System administrator response

Check the existing session of the specified logical volume.

STXC2049 ERROR The number of linkages in the cascade copy exceeds the maximum.

Explanation

The maximum cascade copy linkage number has been exceeded.

System administrator response

Check the logical volumes used in the cascade copy.

STXC2050 ERROR The copy session is in ErrorSuspend status.

Explanation

The restore copy session status became ErrorSuspend.

System administrator response

Check the error status for the existing session of the specified logical volume.

STXC2051 ERROR Multiple copy sessions in REC Consistency mode are operated in a single cabinet.

Explanation

The multiple copy sessions in REC Consistency mode are performed in a single cabinet.

System administrator response

Check the existing session of the specified logical volume.

STXC2052 ERROR Unable to process the specified operation.

Explanation

The specified operation cannot be executed.

System administrator response

Check the status of the session or the specified parameter.

STXC2053 ERROR The RAID group is blocked.

Explanation

The copy source logical volume or the copy destination logical volume is in RAID blocked condition.

System administrator response

Check the specified logical volume configuration (status).

STXC2054 ERROR The copy destination logical volume is protected.

Explanation

The copy destination logical volume is write-protected.

System administrator response

Check the specified logical volume configuration (volume protection status).

STXC2055 ERROR The status of the REC Buffer is incorrect.

Explanation

The REC Buffer status is invalid.

System administrator response

Check the status of the specified REC Buffer, and the status of the specified copy session.

STXC2056 ERROR The untransferred REC Buffer stops the copy session reversing.

Explanation

Untransferred REC Buffer has been detected. Copy session cannot be reversed.

System administrator response

Check the status of the specified REC Buffer.

STXC2058 ERROR The copy session has already been reversed.

Explanation

The session has already been reversed. It cannot be reversed.

System administrator response

Check the status of the specified copy session.

STXC2059 ERROR The number of copy sessions exceeds the maximum.

Explanation

The maximum number of copy sessions for this storage device has been exceeded.

System administrator response

Check the current copy sessions for the storage device.

STXC2060 ERROR The copy sessions for a single copy source logical volume exceed the maximum.

Explanation

The maximum number of copy sessions for the source logical volume has been exceeded.

System administrator response

Check the existing session of the specified logical volume.

STXC2061 ERROR The copy sessions for a single copy destination logical volume exceed the maximum.

Explanation

The maximum number of copy sessions for the destination logical volume has been exceeded.

System administrator response

Check the existing session of the specified logical volume.

STXC2062 ERROR The number of SnapOPC+ generations exceeds the maximum.

Explanation

The maximum number of SnapOPC+ generations for the copy source logical volume has been exceeded.

System administrator response

Check the existing session of the specified logical volume.

STXC2063 ERROR The copy source logical volumes for multiple monitor sessions are duplicated.

Explanation

The copy source logical volume for the monitor session overlaps with the copy source logical volume for other monitor session.

System administrator response

Check the existing session of the specified logical volume.

STXC2064 ERROR The new session and an existing session are not specified correctly.

Explanation

New session and existing sessions are not specified correctly.

System administrator response

Check the existing session of the specified logical volume.

STXC2065 ERROR The copy destination and cascade copy destination are duplicated.

Explanation

The copy destination for the specified session overlaps with the cascade copy destination set.

System administrator response

Check the existing session of the specified logical volume.

STXC2066 ERROR An incorrect setting is specified to reverse the copy direction.

Explanation

The specified copy reverse setting is invalid.

System administrator response

Check the existing session of the specified logical volume.

STXC2067 ERROR The SDV is currently being formatted.

Explanation

The Snap Data Volume is currently being formatted.

System administrator response

Check the specified logical volume configuration (status).

STXC2068 ERROR A session with an SDV as the copy destination already exists.

Explanation

A session with the Snap Data Volume as the copy destination already exists,

System administrator response

Check the existing session of the specified logical volume.

STXC2069 ERROR A copy table is not set.

Explanation

The copy table is not set.

System administrator response

Set the copy table using ETERNUS Web GUI, and try again.

STXC2070 ERROR The copy table size is insufficient.

Explanation

The copy table size is insufficient.

System administrator response

Review the copy table size, and then try again.

STXC2071 ERROR REC Buffer error.

Explanation

The REC Buffer status is not "Active".

System administrator response

Check the status of the specified REC Buffer.

STXC2072 ERROR REC Buffer is invalid after the copy resumes.

Explanation

An incompatibility was detected between the copy source and copy destination connection and the send-receive connection from the REC Buffer after the copy process was resumed.

System administrator response

Check the status of the specified REC Buffer. Or, check the parameters for the specified session.

STXC2073 ERROR The REC Buffer is currently being used.

Explanation

The REC Buffer is currently being used.

System administrator response

Check the status of the specified REC Buffer.

STXC2074 ERROR REC Buffer is invalid after the copy session is reversed.

Explanation

An incompatibility was detected between the copy source and copy destination connection and the send-receive connection from the REC Buffer after the copy direction was reversed.

System administrator response

Check the status of the specified REC Buffer.

STXC2075 ERROR Unable to copy the specified logical volume.

Explanation

The copy could not proceed because the specified logical volume motor is OFF.

System administrator response

Check the specified logical volume configuration (Eco-mode setting).

STXC2076 ERROR Unable to find the specified BoxID information.

Explanation

The specified Box ID cannot be found in the configuration information.

System administrator response

Check the configuration information (path information) and the specified parameter (Box ID).

STXC2077 ERROR Unable to delete the session in the remote ETERNUS Disk storage system.

Explanation

The copy session was deleted from the local storage cabinet, but the session could not be deleted from the remote storage cabinet because of a problem with the path status.

System administrator response

Check the status of the specified session and the path information.

STXC2078 ERROR A CFL is currently being performed.

Explanation

The command cannot be executed because a controller firmware is currently being loaded.

System administrator response

Check the status of both the local storage cabinet and the remote storage cabinet,

STXC2079 ERROR The resolution of the copy table is invalid.

Explanation

The copy table resolution does not match between the copy source cabinet and the destination cabinet.

System administrator response

Check the storage device configuration (bitmap ratio and resolution of the copy table).

STXC2080 ERROR The specified SDV is invalid.

Explanation

On the Advanced Copy function without SnapOPC+, the Snap Data Volume is specified for the copy destination logical volume.

System administrator response

Check the specified parameter and the specified logical volume configuration (LU type).

STXC2081 ERROR An SDV is specified for the copy source of the SnapOPC+.

Explanation

The Snap Data Volume is specified for the copy source of the SnapOPC+.

System administrator response

Check the specified parameter and the specified logical volume configuration (LU type).

STXC2082 ERROR A logical volume is specified for the copy destination of the SnapOPC+.

Explanation

The OLU is specified for the copy destination of the SnapOPC+.

System administrator response

Check the specified parameter and the specified logical volume configuration (LU type).

STXC2083 ERROR Retry required

Explanation

The operation must be retried.

System administrator response

Try again.

STXC2084 ERROR The status is invalid or an abnormal firmware event occurred.

Explanation

The storage device is in NotReady state, or an error occurred in the firmware.

System administrator response

Check the storage device status, or .contact a Fujitsu system engineer.

STXC2085 ERROR Unable to perform RAID migration.

Explanation

The RAID Migration could not be performed because a Bind-in-Cache operation was in progress on the specified logical volume.

System administrator response

Check the specified logical volume configuration (status).

STXC2086 ERROR Unable to start the Concurrent OPC function because the phase of the latest SnapOPC+ session is readying.

Explanation

The Concurrent OPC function is unable to start due to the following reason:

When adding a new SnapOPC+ generation, the session phase of the previous generation is in a session definition complete/copy not performed state (Readying).

System administrator response

Check the SnapOPC+ session status of the previous generation, and try again.

STXC2087 ERROR Unable to restore the copy session because the Concurrent OPC function is being used.

Explanation

A restoration copy cannot be performed using the Concurrent OPC function.

System administrator response

Review the target copy session for which the Concurrent OPC function is to be used.

STXC2088 ERROR Failed to restore the copy session because the phase of the target session is readying.

Explanation

The restoration copy failed due to one of the following reasons:

The target session phase is in a session definition complete/copy not performed state (Readying).
The target session is a SnapOPC+ session and the latest generation phase is in a session definition complete/copy not performed state (Readying).

System administrator response

Check the status of the target session for restoration copy.

STXC2089 ERROR The specified volume is being used by Extended Copy.

Explanation

An XCOPY session already exists for the specified logical volume. Any of the following may be possible factors:

The session that configures a cascade with an existing XCOPY session is started.
The session which the copy destination duplicates with an existing XCOPY session is started.
The session which is a restore copy session (with copy source and copy destination reversed) for an existing XCOPY session is started.

System administrator response

Try again after confirming that the specified logical volume XCOPY session is complete with the Web Console or accopy query command.

If the above action fails to eliminate the cause of the error, refer to "Use in combination with XCOPY (Extended Copy)" in the ETERNUS SF Operation Guide for Copy Control Module.

STXC2090 ERROR Failed to start the copy session because another copy session has already started.

Explanation

The copy failed due to one of the following reasons:

An overwrite operation was performed with the Concurrent OPC function for an OPC session in which the phase is in a copying state (Copying).
An overwrite operation was performed with the OPC function for an OPC session in which the phase is in a session definition complete/copy not performed state (Readying).

System administrator response

Re-specify the copy source volume and the copy destination volume, and try again.

STXC2091 ERROR Unable to start the Concurrent OPC function because a restoration copy session exists.

Explanation

The Concurrent OPC function is unable to start due to the following reason:

When performing a QuickOPC differential copy, a restoration copy is in operation for the target session.

System administrator response

Try again after the restoration copy is complete.

STXC2092 ERROR The storage system does not support the REC function with a LAN interface.

Explanation

The connected storage system does not support copying via a LAN.

System administrator response

Check whether an appropriate storage system is specified, and try again.

STXC2093 ERROR Insufficient resource in ETERNUS.

Explanation

Not executable due to ETERNUS Disk storage system resource shortage.

System administrator response

Secure sufficient resource of the ETERNUS Disk storage system, and try again.

STXC2094 ERROR The copy source storage is not support this copy function.

Explanation

The copy function that is executed for the copy destination ETERNUS Disk storage system is not supported by the copy source ETERNUS Disk storage system.

System administrator response

Check the firmware version of the copy source ETERNUS Disk storage system.
If you cannot check the firmware version, contact a Fujitsu system engineer.

STXC2095 ERROR An error is detected for the operation that was performed via the LAN. Error=(detail)

Explanation

An error occurs for the operation of the Copy command via LAN.

Parameters

detail : Detail error code

The detail is will be one of the following strings:

Detail Error Code Displayed in detail	Error Cause
0x00005372	Another Advanced Copy may be using the logical volume of the copy source or copy destination.
0x00005400	When Concurrent OPC is performed from a copy source logical volume to a copy destination logical volume, the Concurrent OPC operation is concurrently done to the same copy source and destination logical volumes.
0x00005401
0x00005402	Transfer mode used for all the RA ports making up a REC path is inactive.

System administrator response

The action required depends on the detail, as described below:

Detail Error Code Displayed in detail	Action Plan
0x00005372	Check that the logical volume of the copy source or copy destination is not used by another Advanced Copy, and try again.
0x00005400	After Concurrent OPC has completed, try again.
0x00005401	After Concurrent OPC has completed, try again.
0x00005402	Review the RA port settings or use any active transfer mode for the RA ports to try again.

If you still have a problem, collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2096 ERROR The specified volume in the remote storage system is invalid.

Explanation

An invalid volume is specified in the communication destination ETERNUS Disk storage system.

System administrator response

The following cases are assumed.

The specified logical volume does not exist.
The encryption settings of the copy source logical volume do not agree with those of the copy destination logical volume.
The specified logical volume cannot be copied due to a disk failure.

Check the specification for copy source logical volume and copy destination logical volume or remove the error cause, and then try again.

STXC2097 ERROR A parameter error occurred in the remote storage system.

Explanation

A parameter error occurs in the communication destination ETERNUS Disk storage system.

System administrator response

The following cases are assumed.

The physical information for the specified volume does not agree with the information in the ETERNUS disk storage system.
The specified copy session is in REC reverse processing.
The size of the copy source volume is larger than that of the copy destination volume.

Check the specification for the copy source logical volume and the copy destination logical volume, and then try again.

STXC2098 ERROR The specified copy range for the remote storage system overlaps with the copy range for an existing session.

Explanation

The specified copy range overlaps with the copy range for an existing copy session in the communication destination ETERNUS Disk storage system.

System administrator response

Check the specification for the copy source logical volume and the copy destination logical volume.

Make sure that the copy range is not overlapped with the existing copy session, and then try again.

STXC2099 ERROR The status of a session or a volume in the remote storage system is error.

Explanation

The target copy session or the target volume in the communication destination ETERNUS Disk storage system is in error state.

System administrator response

Check the status of the target copy session or volume and remove the error cause, and then try again.

STXC2100 ERROR The number of copy sessions exceeds the maximum number of copy sessions in the remote storage system.

Explanation

The number of copy sessions that can be performed in the communication destination ETERNUS Disk storage system exceeds the maximum value.

System administrator response

Delete unnecessary copy sessions, and then try again.

STXC2101 ERROR The target volume for the remote storage system is already defined in another copy operation.

Explanation

The specified copy destination volume in the communication destination ETERNUS Disk storage system is already specified for another copy session.

System administrator response

Check the specification of the copy destination volume, and then try again.

STXC2102 ERROR A copy table or REC Buffer status error occurred in the remote storage system.

Explanation

An error for the copy table setting or the REC buffer status occurred in the communication destination ETERNUS Disk storage system.

System administrator response

Check that the copy table size is set correctly.

If the REC buffer status is abnormal, remove the cause bringing about the error, and then try again.

STXC2103 ERROR The specified copy volume in the remote storage system is a Snap Data Volume.

Explanation

The Snap Data Volume in the communication destination ETERNUS Disk storage system is specified as the copy destination.

System administrator response

Check the specification of the copy destination logical volume, and then try again.

STXC2104 ERROR An error occurred for the copy path connection in the remote storage system.

Explanation

A communication error between cabinets occurred in the communication destination ETERNUS Disk storage system.

System administrator response

Remove the cause bringing about the communication error between cabinets, and then try again.

STXC2105 ERROR An unsupported command was issued to the remote storage system.

Explanation

An unsupported command is issued in the communication destination ETERNUS Disk storage system.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2106 ERROR The copy session has already been set in the remote storage system.

Explanation

The target copy session is already set in the communication destination ETERNUS Disk storage system.

System administrator response

The processing was performed toward the copy pair in which the copy session exists.

Check the copy session status and if you re-execute the processing, do it with no session existing.

STXC2107 ERROR The copy session has been already deleted in the remote storage system.

Explanation

The target copy session is already deleted from the communication destination ETERNUS Disk storage system.

System administrator response

The processing was performed toward the copy pair in which the copy session does not exist.

Check the copy session status.

STXC2108 ERROR The copy session is already in Suspend status in the remote storage system.

Explanation

The target copy session is already suspended in the communication destination ETERNUS Disk storage system.

System administrator response

The suspend operation was performed toward the suspended copy pair.

Check the copy session status.

STXC2109 ERROR The copy session is already in Active status in the remote storage system.

Explanation

The target copy session is already in Active state in the communication destination ETERNUS Disk storage system.

System administrator response

Check the execution status of the copy session.

Check the specification for the copy source logical volume and the copy destination logical volume, and then try again.

STXC2110 ERROR No copy license is registered for the remote storage system.

Explanation

No copy license is registered in the communication destination ETERNUS Disk storage system.

System administrator response

Check the registration status of the copy license.

STXC2111 ERROR The specified storage system information cannot be found in the remote storage configuration.

Explanation

The specified ETERNUS Disk storage system information does not exist in the communication destination ETERNUS Disk storage system.

System administrator response

Collect the information required for troubleshooting as described in the following manual and contact a Fujitsu system engineer.

When using Express:
"Trouble analysis" in the ETERNUS SF Express Operation Guide
When using AdvancedCopy Manager:
"How to collect data" in the ETERNUS SF Operation Guide for Copy Control Module

STXC2112 ERROR A copy path error was detected for the deletion process. The specified copy sessions might still exist in the remote storage system.

Explanation

A copy path error is detected when deleting the copy session. The target copy session for deletion might still exist in the communication destination ETERNUS Disk storage system.

System administrator response

Check the execution status of the copy session for each ETERNUS Disk storage system.

If the copy session remains either of the storage system, delete the relevant copy session. Then, try again.

STXC2113 ERROR A firmware update is in progress in the remote storage system. The specified operation cannot be performed.

Explanation

The firmware is being updated for the communication destination ETERNUS Disk storage system. The specified operation cannot be performed.

System administrator response

Wait until the firmware update is complete, and then try again.

STXC2114 ERROR The copy resolution settings of the local and remote storage systems are different.

Explanation

The copy resolution setting does not correspond for the copy source and copy destination ETERNUS Disk storage system.

System administrator response

Correspond the copy resolution setting for the copy source and copy destination ETERNUS Disk storage systems, and then try again.

STXC2115 ERROR A retry operation is required in the remote storage system.

Explanation

An error that requires retrying occurred in the communication destination ETERNUS Disk storage system.

System administrator response

The configuration settings of the ETERNUS Disk storage system may possibly be concurrently performed.

Make sure that the configuration settings are not performed, and then try again.

STXC2116 ERROR The status of the remote storage system is invalid.

Explanation

The status of the communication destination ETERNUS Disk storage system is invalid.

System administrator response

Check the ETERNUS Disk storage system status.

Remove the cause of the status being invalid (NotReady), and then try again.

STXC2117 ERROR The resource is currently busy. Wait a while, and then try again.

Explanation

An event that requires retrying occurred.

System administrator response

Check the execution status of the specified copy session

If the execution status is not the status in which the processing was performed, try again.
If the execution status is the status in which the processing was performed, Advanced Copy can continue to be performed.

STXC2118 ERROR The Controller Module failed.

Explanation

The Controller Module in the ETERNUS Disk storage system is disabled and the copy session control failed.

System administrator response

Remove the cause bringing about the degeneracy of Controller Module, and then try again.

STXC3000 ERROR The status of the cascade copy session is incorrect.

Explanation

The status of the specified cascade copy source session is not stopped when Concurrent OPC is performed.

System administrator response

Check the cascade copy source session status and try again.

If the above action fails to eliminate the cause of the error, refer to "Notes on combining cascade copy and Concurrent OPC in operation" in the ETERNUS SF Operation Guide for Copy Control Module.

STXC3001 ERROR The copy logical source volumes are made by multiple ETERNUS Disk storage systems.

Explanation

When the concurrent suspend is performed for REC and the path information for copy destination ETERNUS Disk storage system is registered, the copy sources of the specified session are in multiple ETERNUS Disk storage systems.

System administrator response

Check the target logical volume and try again.

STXC3002 ERROR The source volumes of cascade copy sessions are made by multiple ETERNUS Disk storage systems.

Explanation

The cascade copy sources of the specified session are in multiple ETERNUS Disk storage systems when Concurrent OPC is performed.

System administrator response

Use appropriate target logical volumes for the Concurrent OPC or cascade sessions, and try again.

If the above action fails to eliminate the cause of the error, refer to "Notes on combining cascade copy and Concurrent OPC in operation" in the ETERNUS SF Operation Guide for Copy Control Module.

STXC3003 ERROR The transfer mode of the cascade copy session is incorrect.

Explanation

The specified cascade session is not REC (Consistency or Synchronous) when Concurrent OPC is performed.

System administrator response

Use appropriate target logical volumes for the Concurrent OPC or cascade sessions, and try again.

If the above action fails to eliminate the cause of the error, refer to "Notes on combining cascade copy and Concurrent OPC in operation" in the ETERNUS SF Operation Guide for Copy Control Module.

STXC3004 ERROR The logical volume is already defined in an Offloaded Data Transfer session.

Explanation

An ODX session has already been performed for the specified logical volume. Any of the following may be possible factors:

The session that configures a cascade with an existing ODX session is started.
An OPC restoration process is performed for a session that configures multiple copies with an existing ODX session.
Reverse is performed for a session that configures multiple copies with an existing ODX session.

System administrator response

Try again after confirming that the specified logical volume ODX session is complete with the Web Console or accopy query command.

If the above action fails to eliminate the cause of the error, refer to "Use in combination with ODX (Offloaded Data Transfer)" in the ETERNUS SF Operation Guide for Copy Control Module.