If an "in-use lock error" occurs, backup function and replication function commands output the error messages shown below and terminate abnormally.
swst3607 Locking the volume failed. Please confirm that the volume is being used by other processes. Error=[ERROR], Volume Name=[VOLUME]
swsrp3607 Locking the volume failed. Please confirm that the volume is being used by other processes. Error=[ERROR], Volume Name=[VOLUME]
When an error occurs, the output of the investigation tool is saved in the files displayed below (to determine the process using the volume,refer to these files):
Tool output results | Save destination file |
|---|---|
handle.exe -a | <Work directory>\var\D2D\<volume_name>_Handle_<date and time>.txt |
openfiles.exe /query /v | <Work directory>\var\D2D\<volume_name>_Openfiles_<date and time>.txt |
tasklist.exe /v | <Work directory>\var\D2D\<volume_name>_Tasklist-v_<date and time>.txt |
tasklist.exe /svc | <Work directory>\var\D2D\<volume_name>_Tasklist-svc_<date and time>.txt |
net.ext start | <Work directory>\var\D2D\<volume_name>_Net-start_<date and time>.txt |
mountvol | <Work directory>\var\D2D\<volume_name>_Mountvol_<date and time>.txt |
The save destination files listed above are not deleted automatically - when suitable, delete unnecessary files.
Apart from handle.exe and openfiles.exe, other tools can be used to obtain supplementary process information:
tasklist.exe /v displays a list of processes.
tasklist.exe /svc displays the service(s) for each processes.
net.exe start displays the activated services.
mountvol.exe displays a list of the volume mount points.
