Cannot accept the operation because it exceeds the maximum number of operations of the system. Maximum number =maxNumber
Explanation
The maximum number of operations supported by the system has been exceeded. The current operation cannot be accepted.
Parameters
maxNumber : Maximum number of operations supported by the system
System action
The system rejects the specified operation.
Operator response
After clicking Log on the global navigation tab, click Operation History on the Log pane.
Refer the operation history displayed on the Main pane. After checking that the total number of uncompleted operations does not exceed the maximum number of operations supported by the system, restart the operation.
If the situation is not solved, contact the system administrator.
System administrator response
After clicking Log on the global navigation tab, click Operation History on the Log pane.
Referring the operation history displayed on the Main pane, check the total number of uncompleted operations. When the total number of uncompleted operations reaches the maximum number of operations supported by the system, the number of operations that can be accepted by the ETERNUS SF system is reaches the upper limit. After checking that the total number of uncompleted operations does not exceed the maximum number of operations supported by the system, restart the operation. If needed, check whether there are no problems in the operating environment of the system.
If the situation is not solved, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Cannot accept the operation, because this user exceeded the maximum number of operations. user=userName Maximum number =maxNumber
Explanation
The maximum number of operations for one user has been exceeded. The current operation cannot be accepted.
Parameters
userName : User name
maxNumber : Maximum number of operations for one user
System action
The system rejects the specified operation.
Operator response
After clicking Log on the global navigation tab, click Operation History on the Log pane.
Referring the operation history displayed on the Main pane, check the total number of uncompleted operations that have been executed by user userName. After checking that the total number of uncompleted operations does not exceed the maximum number of executable operations of one user, restart the operation.
If it is necessary to change the maximum number of executable operations of one user, contact the system administrator.
System administrator response
After clicking Log on the global navigation tab, click Operation History on the Log pane.
Referring the operation history displayed on the Main pane, check the total number of uncompleted operations. When the total number of uncompleted operations reaches the maximum number of operations supported by the system, the number of operations that can be accepted by the ETERNUS SF system is reaches the upper limit. After checking that the total number of uncompleted operations does not exceed the maximum number of operations supported by the system, restart the operation. If needed, check whether there are no problems in the operating environment of the system.
If the situation is not solved, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Cannot accept the operation because the system is not running.
Explanation
The operation cannot be executed, because the system is not running.
System action
The system rejects the acceptance of operation.
Operator response
Ask the system administrator to check the status of ETERNUS SF software. After the service is running again, restart the operation.
System administrator response
No response is required.
Cannot accept the operation because a system error occurred.
Explanation
The operation cannot be executed, because a system error has occurred.
System action
The operation cannot be executed until the system normal condition has been restored.
Operator response
Notify the system administrator that a system error has occurred.
System administrator response
Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the error cause to restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the repository database is stored. If the file system free space is insufficient, expand capacity and restart the service.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
An error occurred while executing the operation.
Explanation
An error occurred while executing the operation.
System action
The system terminates processing.
Operator response
Click Reload Conf. on the Action pane to reload the device information and execute the operation again.
If this error is repeated, contact the system administrator.
System administrator response
Check the device status using the ETERNUS Web GUI. If any error occurs, perform the appropriate action and execute the operation again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified storage is not registered.
Explanation
The information of the specified storage device is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the information of the specified storage device has been registered, execute again.
If the information of the specified storage device has not been registered or this error is repeated, contact the system administrator.
System administrator response
If the information of the specified storage device had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified disk is not registered.
Explanation
The information of the specified disk is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Reload Conf. on the Action pane to reload the device information.
If the information of the specified disk has been registered, execute again.
If the information of the specified disk has not been registered or this error is repeated, contact the system administrator.
System administrator response
Check the specified disk status using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified server is not registered.
Explanation
The information of the specified server is not registered in the repository database.
In addition, this message is output when the Advanced Copy operation was executed on the server of which the function level is "No Agent" or "Storage Cruiser".
System action
The system terminates processing.
Operator response
Perform the following action for each event that occurred.
When the Advanced Copy operation was executed on the server of which the function level is "No Agent" or "Storage Cruiser":
Execute again after "AdvancedCopy Manager" is added into the function level by changing the server Information operation. (It is required that AdvancedCopy Manager's agent has been already installed on the target server.)
In all other cases:
Click Refresh to display the latest information.
If the information of the specified server has been registered, execute again.
If the information of the specified server has not been registered or this error is repeated, contact the system administrator.
System administrator response
If the information of the specified server had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified FC switch is not registered.
Explanation
The information of the specified Fibre Channel switch is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the information of the specified Fibre Channel switch has been registered, execute again.
If the information of the specified Fibre Channel switch has not been registered or this error is repeated, contact the system administrator.
System administrator response
If the information of the specified Fibre Channel switch had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified tape library is not registered.
Explanation
The information of the specified tape library is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the information of the specified tape library has been registered, execute again.
If the information of the specified tape library has not been registered or this error is repeated, contact the system administrator.
System administrator response
If the information of the specified tape library had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified port is not registered.
Explanation
The information of the specified port is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Reload Conf. on the Action pane to reload the device information.
If the information of the specified port has been registered, execute again.
If the information of the specified port has not been registered or this error is repeated, contact the system administrator.
System administrator response
Check the port status using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified host is not registered.
Explanation
The information of the specified host is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Reload Conf. on the Action pane to reload the device information.
If the information of the specified host has been registered, execute again.
If the information of the specified host has not been registered or this error is repeated, contact the system administrator.
System administrator response
Check the host settings using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified RAID group has not been created.
Explanation
The information of the specified RAID group has not been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the information of the specified RAID group has been created, execute again.
If the information of the specified RAID group has not been created or this error is repeated, contact the system administrator.
System administrator response
If the information of the specified RAID group had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified volume has not been created.
Explanation
The specified volume has not been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the specified volume has been created, execute again.
If the specified volume has not been created or this error is repeated, contact the system administrator.
System administrator response
If the specified volume had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified thin provisioning pool has not been created.
Explanation
The specified Thin Provisioning Pool has not been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the specified Thin Provisioning Pool has been created, execute again.
If the specified Thin Provisioning Pool has not been created or this error is repeated, contact the system administrator.
System administrator response
If the specified Thin Provisioning Pool had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified host affinity has not been created.
Explanation
The specified host affinity has not been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the specified host affinity has been created, execute again.
If the specified host affinity has not been created or this error is repeated, contact the system administrator.
System administrator response
If the specified host affinity had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified copy group has not been created.
Explanation
The specified copy group has not been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the specified copy group has been created, execute again.
If the specified copy group has not been created or this error is repeated, contact the system administrator.
System administrator response
If the specified copy group had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified storage has already been registered.
Explanation
The information of the specified storage device has been already registered in the repository database.
System action
The system terminates processing.
Operator response
Check the IP address specified during the storage device registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System administrator response
Check the IP addresses of the storage devices that are registered in ETERNUS SF system, making sure that there are no duplicate IP addresses.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified server has already been registered.
Explanation
The information of the specified server has been already registered in the repository database.
System action
The system terminates processing.
Operator response
Check the IP address specified during the server registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System administrator response
Check the IP addresses of the servers that are registered in ETERNUS SF system, making sure that there are no duplicate IP addresses.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified port has already been registered.
Explanation
The information of the specified port has been already registered in the repository database.
System action
The system terminates processing.
Operator response
Check the storage device and WWPN specified during the port registration.
If the specified storage device and WWPN are incorrect, specify the correct storage device and WWPN. Then, execute again.
If the specified storage device and WWPN are correct, contact the system administrator.
System administrator response
Check the devices and ports that are registered in ETERNUS SF system, making sure that all settings have been made appropriately.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The server is not registered to the VM host.
Explanation
The information of the specified VM host has not been registered in the repository database.
System action
The system terminates processing.
Operator response
Check that the information of the specified VM host is registered.
If the information of the specified VM host is not registered, register it. Then, execute again.
If the information of the specified VM host is registered, execute again. However, if this error is repeated, contact the system administrator.
System administrator response
Check that the information of the specified VM host is registered.
If the information of the specified VM host is not registered, register it.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified HBA has already been registered.
Explanation
The information of the specified HBA has been already registered in the repository database.
System action
The system terminates processing.
Operator response
Check the specified HBA.
If the specified HBA is incorrect, specify the correct HBA. Then, execute again.
If the specified HBA is correct, contact the system administrator.
System administrator response
Check the HBA using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified FC switch has already been registered.
Explanation
The information of the specified Fibre Channel switch has been already registered in the repository database.
System action
The system terminates processing.
Operator response
Check the IP address specified during the Fibre Channel switch registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System administrator response
Check the IP addresses of the Fibre Channel switches that are registered in ETERNUS SF system, making sure that there are no duplicate IP addresses.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The unsupported tape library device is detected. device=deviceName
Explanation
The unsupported tape library device is detected.
Parameters
deviceName : Device name
System action
The system continues processing.
Operator response
Contact the system administrator.
System administrator response
Check the tape library configuration using the ETERNUS Web GUI.
When the device shown in deviceName is neither a tape drive nor a robot, it is not displayed in the Web Console because the device is not supported.
When the device is a tape drive or a robot, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified tape library has already been registered.
Explanation
The specified tape library has already been registered in the repository database.
System action
The system terminates processing.
Operator response
Check the IP address specified during the tape library registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System administrator response
Check the IP addresses of the tape library that are registered in ETERNUS SF system, making sure that there are no duplicate IP addresses.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified tape library device has already been registered.
Explanation
The specified tape library device has already been registered in the repository database.
System action
The system terminates processing.
Operator response
Check the name of the device specified during the tape library device registration.
If the specified device name is incorrect, specify the correct device name. Then, execute again.
If the specified device name is correct, contact the system administrator.
System administrator response
Check the name of the tape library device that is registered in ETERNUS SF system, making sure that setting has been made appropriately.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified volume of affinity group is not registered.
Explanation
The information of the specified volume of affinity group is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the information of the specified volume has been registered, execute again.
If the information of the specified volume has not been registered or this error is repeated, contact the system administrator.
System administrator response
Check the status of volume in the affinity group using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The setting of specified port is wrong.
Explanation
The setting of specified port is wrong.
System action
The system terminates processing.
Operator response
Perform the following procedure according to the operations.
In the case of creating the host affinity or adding the access path operation:
Click Refresh to display the latest information.
If the host affinity of the port is enabled, execute again.
If the host affinity of the port is disabled or this error is repeated, contact the system administrator.
System administrator response
Click Reload Conf. on the Action pane to reload the device information, and perform the following action.
In the case of creating the host affinity or adding the access path operation:
If the host affinity of the port is enabled, execute again.
If the host affinity of the port is disabled, enable it. If it cannot be enabled, specify the different port and execute again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified group or replication pair is not registered.
Explanation
The information of the replication group or of the replication volumes (pair of source volume and destination volume) is not registered in the repository database.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the information of the specified group or replication volumes has been registered, execute again.
If the information of the specified group or replication volumes has not been registered or this error is repeated, contact the system administrator.
System administrator response
If the information of the specified group or replication volumes had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The volume information configured in AdvancedCopy Manager is not deleted.
Explanation
The specified server information cannot be deleted because the volume information configured in AdvancedCopy Manager is not deleted.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
When the following volume information is displayed, delete all of the displayed volume information and execute again.
For backup operation:
Backup history for the transaction volume
Backup policy for the transaction volume
Volume type
For replication operation:
Configuration information for all of copy source/destination volumes
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Cannot delete the specified VM host because VM guest is registered.
Explanation
The specified VM host cannot be deleted because one or more than VM guests are registered.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
When some VM guests to be managed by the specified VM host are displayed, delete all VM guests and execute again.
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified device is performing registration or reloading.
Explanation
The specified device is performing registration or reloading.
System action
The system terminates processing.
Operator response
After clicking Log on the global navigation tab, click Operation History on the Log pane.
Refer the operation history displayed on the Main pane. After checking that device registration or reloading of device information is complete, try again.
System administrator response
No response is required.
The reloading operation could not be executed because device information had been changed.
Explanation
The reloading operation could not be executed because the following device information had been changed.
ETERNUS Disk storage system name
Box ID
System action
The system terminates processing.
Operator response
This message is output if the following device information is changed by the ETERNUS Web GUI.
ETERNUS Disk storage system name
Box ID
When the device information has been changed, delete the device and register its device again. Refer to the ETERNUS SF Web Console Guide for those operation procedures.
If this error is repeated, contact the system administrator.
System administrator response
Check the device status using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
An inconsistency was detected in server information during the operation. Server=serverList
Explanation
An inconsistency was detected in server information during the operation.
Parameters
serverList : Servers which an inconsistency was detected
System action
The system continues processing.
Operator response
Contact the system administrator.
System administrator response
This message is output if the server information is changed on the VM guest or the VM guest is deleted on the VM host.
Check whether the VM guest is deleted or the following server information is changed.
The running status of VMware Tools
Virtual machine name or host name of the guest OS
IP address
Network settings
If the VM guest is deleted, delete the server.
If the server information is changed, delete the server and register its server again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
An inconsistency was detected in the repository during the operation.
Explanation
A mismatch was detected in the database for the device and the repository during operation.
System action
The system terminates processing.
Operator response
This message may appear if the device configuration was modified by the ETERNUS Web GUI or by commands.
Click Reload Conf. on the Action pane to reload the device information. If the result of operation is not reflected, execute again.
If this error is repeated, contact the system administrator.
System administrator response
Check the device status using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The operation could not be executed on the specified copy group.
Explanation
An operation could not be executed, because not all of the copy pairs pertaining to the specified copy group have the same status.
System action
The system terminates processing.
Operator response
Check the status of the copy pair in the specified copy group.
If not all of the copy pairs have the same status, operations for the copy group cannot be executed. Execute the operation as a copy pair operation.
If this error is repeated, contact the system administrator.
System administrator response
Click Reload Conf. on the Action pane to reload the device information, and check the status of the copy pair in the specified copy group.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Device status could not be obtained. (detail=detail)
Explanation
The device information cannot be displayed because it failed to obtain the device information.
Parameters
detail : Detail of problem
System action
The system terminates processing.
Operator response
After performing the appropriate action for an error shown in detail, click Reload Conf. on the Action pane in the server overview screen to reload the server information. Then, check the device status.
If you still have a problem, contact the system administrator.
System administrator response
Perform the appropriate action for an error message shown in detail.
A part of repository was not updated because it failed in the Storage Cruiser Agent's data acquisition.
Explanation
A part of repository was not updated because it failed to acquire the information from the Storage Cruiser's agent.
System action
The system continues processing.
Operator response
Contact the system administrator.
System administrator response
Collect the information required for troubleshooting and contact a Fujitsu system engineer.
An error occurred during access of the configuration file (sanma.conf).
Explanation
An error occurred during access of the configuration file (sanma.conf).
System action
The system terminates processing.
Operator response
Contact the system administrator.
System administrator response
Perform the following troubleshooting actions:
Check that the configuration file (sanma.conf) exists. If it does not exist, refer to "Maintenance of the Administrative Environment" in the ETERNUS SF Storage Cruiser Operation Guide in order to restore the configuration file. Refer to "sanma.conf Parameter" in the ETERNUS SF Storage Cruiser Operation Guide for information about which directories contain configuration files.
Check that the configuration file (sanma,conf) is not set to read-only, If it is set to read-only, change the setting so as to permit writing.
Check the free space of the file system where ETERNUS SF software has been installed. If the file system free space is insufficient, expand capacity and restart the service.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
I/O error occurred while executing the operation.
Explanation
The I/O error occurred while executing the operation.
System action
The system terminates processing.
Operator response
Notify the system administrator that a system error has occurred.
System administrator response
Check the free space of the file system where ETERNUS SF software has been installed.
If the file system free space is insufficient, expand capacity and restart the service.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified IP address of storage could not be registered.
Explanation
The IP address of the device cannot be changed to the specified IP address.
System action
The system terminates processing.
Operator response
Check the specified IP address.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System administrator response
Check the IP addresses of the devices and servers that are registered in ETERNUS SF system, making sure that there are no duplicate IP addresses.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The operation of the contacts could not be executed. (reason=reason)
Explanation
The contact information cannot be changed, or the test e-mail cannot be sent.
Parameters
reason : Detailed reason
System action
The system terminates processing.
Operator response
Check the e-mail information to be set and e-mail address of each administrator.
If any information is incorrect, correct the information. Then, execute again.
If all information is correct, contact the system administrator.
System administrator response
Check the contact information (e.g. IP address of the SMTP server) registered in ETERNUS SF system.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The unused REC Buffer does not exist.
Explanation
The unused REC buffer does not exist in the connection destination storage device.
System action
The system terminates processing.
Operator response
Display the connection destination storage device, and then click Reload Conf. on the Action pane to reload the device information.
If the unused REC buffer exists in the connection destination storage device, execute again.
If the unused REC buffer does not exist in the connection destination storage device or this error is repeated, contact the system administrator.
System administrator response
Check the status of the REC buffer in the connection destination storage device using the ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Could not set the REC Path.
Explanation
The REC path cannot be set.
System action
The system terminates processing.
Operator response
Click Reload Conf. on the Action pane to reload the device information for the target device and the connection destination device.
Check that the REC path to be operated is displayed, and execute again.
If this error is repeated, contact the system administrator.
System administrator response
There is a possibility that an inconsistency has occurred between the REC path information registered in the repository database and the devices.
Check the status of the REC path between the target device and connection destination device using the ETERNUS Web GUI.
If the REC path setting is incorrect, correct the REC path setting. Then, login to the Web Console, and click Reload Conf. on the Action pane to reload the device information for the target device and the connection destination device.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
REC Path could not be set because remote port settings had been changed.
Explanation
The REC path could not be set because remote port settings had been changed.
System action
The system terminates processing.
Operator response
Contact the system administrator.
System administrator response
Take the following action:
Check the target REC path status using the ETERNUS Web GUI. If an inconsistency has occurred, correct the REC path setting.
Reload the device information for the target storage device.
If you use the REC, perform the REC path setting again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Access path inheritance failed because an unexpected error occurred. Detail=(Storage Name=storageName, Message=errMessage), ...
Explanation
An unexpected error occurred and access path inheritance failed.
Parameters
storageName : Storage device name
errMessage : Error message
System action
The system continues processing.
Operator response
Contact the system administrator.
System administrator response
Take action for the error message output in errMessage, and re-execute the operation.
Access path inheritance failed because an error occurred. Detail=(Storage Name=storageName, Code=errCode), ...
Explanation
Access path inheritance failed because an error occurred.
Parameters
storageName : Storage device name
errCode : Error code
System action
The system continues processing.
Operator response
If errCode is 10, 20 or 30:
Contact the system administrator.
If errCode is 40:
Take the following action:
As for the storage device output in the message, execute Reload Conf..
Click Server on the global navigation tab.
Click Access Path on the Server pane.
Confirm the inherited access paths in a list displayed on the Main pane.
Create an access path that is not inherited.
System administrator response
If errCode is 10 or 20:
Check the following:
Check the connection status with the storage device.
If any failure is occurring in the status, take corrective action and re-execute the operation.
Check if the user name and password set for the storage device are modified.
If modified, set the correct user name and password executing Reset Password. Then, re-execute the operation.
It is possible that because the number of SSH communication sessions toward the storage device has reached the upper limit, authentication failed. Disconnect other SSH communication and configure in Reset Password. Then, re-execute the operation.
If errCode is 30:
Check if any port zoning or WWPN zoning that is not one-on-one is configured for the switches connected to the storage device. If configured, delete the following and reset them:
Zoning
Host
Host affinity
If errCode is 40:
No response is required.
WWPN used before HBA replacement is set to the storage. Host=(Storage Name=storageName, Host No.=hostNumber), ...
Explanation
The host using the WWPN used before HBA replacement is set to the storage device.
Parameters
storageName : Storage device name
hostNumber : Host number that uses WWPN used before HBA replacement
System action
The system continues processing.
Operator response
Execute Reload Conf. toward the storage device output in the message, and confirm the host.
If no host is needed, delete the host and execute Delete HBA operation toward the HBA in "Changed" state.
If there is any access path using the host, re-execute the operation.
System administrator response
No response is required.
Some access paths were not inherited. Access Path=(Storage Name=storageName, Port=portName, Affinity Group No.=affinityGroupNumber, Host Response No.=responseNumber), ...
Explanation
Some access paths were not inherited.
Parameters
storageName : Storage device name
portName : Port name used for access path
affinityGroupNumber : Affinity group number used for access path
responseNumber : Host response number used for access path
System action
The system continues processing.
Operator response
Execute Reload Conf. toward the storage device output in the message, and check if the port is set as follows:
Mode is set to other mode than CA/CARA.
Affinity mode is set to OFF.
For intentional configuration, no response is required.
For unintentional configuration, review the port settings.
System administrator response
No response is required.
WWPN used before HBA replacement is set to the switch. Zoning=zoneName, ...
Explanation
The zoning using the WWPN used before HBA replacement is set to the switch.
Parameters
zoneName : Zoning name using the WWPN used before replacement
System action
The system continues processing.
Operator response
Check the zoning settings and if not needed, delete them.
System administrator response
No response is required.
Update failed because an inconsistency was detected in the repository. Storage=storageName, ...
Explanation
While the operation was in progress, refresh failed because an inconsistency was discovered in the repository database.
Parameters
storageName : Storage device name
System action
The system continues processing.
Operator response
Execute Reload Conf. toward the storage device output in the message.
System administrator response
No response is required.
WWPN is set to storage by a different name. Host=(Storage Name=storageName, Host Name=hostName, Host No.=hostNumber), ...
Explanation
The host using WWPN is set to the storage device by other name.
Parameters
storageName : Storage device name
hostName : Configured host name
hostNumber : Configured host number
System action
The system continues processing.
Operator response
When changing the host name, delete the configured host and reconfigure the host name.
When not changing the host name, no response is required.
System administrator response
No response is required.
Account information used to access ETERNUS is not set.
Explanation
The account information accessible to the ETERNUS Disk storage system is not set.
System action
The system terminates processing.
Operator response
The account information accessible to the ETERNUS Disk storage system after the Upgrade Installation may not possibly be set.
Refer to the "Set and change the information of the account that can access ETERNUS Disk storage system" in the ETERNUS SF Web Console Guide to match the account information of the ETERNUS SF system to that of the target storage device.
System administrator response
No response is required.
Performance monitoring is not started.
Explanation
Performance monitoring is not started in the specified device.
System action
The system terminates processing.
Operator response
Click Performance on the Category pane after selecting the target device, and check the performance monitoring status.
If the performance monitoring is not started, click Start under Performance on the Action pane.
System administrator response
No response is required.
Threshold monitoring is starting.
Explanation
Threshold monitoring has been started in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane to check the monitoring status.
If the threshold monitoring has been started, click Stop Monitoring under Thresholds setting on the Action pane to stop the threshold monitoring.
System administrator response
No response is required.
Threshold monitoring is stopping.
Explanation
Threshold monitoring has been stopped in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane to check the monitoring status.
If the threshold monitoring has been stopped, click Start Monitoring under Thresholds setting on the Action pane to start the threshold monitoring.
System administrator response
No response is required.
Threshold monitoring is enabled.
Explanation
Threshold monitoring has been enabled in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane to check the monitoring status.
If the threshold monitoring changed to disable, click Disable under Monitoring on the Action pane.
System administrator response
No response is required.
Threshold monitoring is disabled.
Explanation
Threshold monitoring has been disabled in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane to check the monitoring status.
If the threshold monitoring changed to enable, click Enable under Monitoring on the Action pane.
System administrator response
No response is required.
Threshold monitoring could not be started.
Explanation
Threshold monitoring could not be started in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane. After check that the threshold monitoring status is as follows, execute again.
Monitoring : Enable
Monitoring status : Stop
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Threshold monitoring could not be stopped.
Explanation
Threshold monitoring could not be stopped in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane. After checking that the threshold monitoring status is as follows, execute again.
Monitoring : Enable
Monitoring status : Start
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Threshold monitoring could not be enabled.
Explanation
Threshold monitoring could not be enabled in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane. After checking that the "Disable" is displayed in Monitoring field, execute again.
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Threshold monitoring could not be disabled.
Explanation
Threshold monitoring could not be disabled in the specified device.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane. After checking that the "Enable" is displayed in Monitoring field, execute again.
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Threshold monitoring information could not be set.
Explanation
Threshold monitoring information could not be set.
System action
The system terminates processing.
Operator response
Click Threshold Monitoring on the Performance pane. After checking the threshold monitoring status, execute again.
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Threshold monitoring information is not set.
Explanation
The specified threshold monitoring information is not set.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the specified threshold monitoring information is deleted, perform the following procedure according to the terminated operations.
In the case of changing operation:
Click Add under Individual Setting on the Action pane, and add.
In the case of deleting operation:
No response is required.
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Threshold monitoring information is already set.
Explanation
The specified threshold monitoring information is already set.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the specified threshold monitoring information is set, click Modify under Individual Setting on the Action pane and change the threshold monitoring information.
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The operation cannot be executed because the specified device is not registered normally.
Explanation
The operation for the specified device cannot be executed because the device registration has not been completed successfully.
System action
The system terminates processing.
Operator response
Check whether the status of the target device is "Unknown".
If the status is not "Unknown", click Reload Conf. on the Action pane to reload the device information. Then, try again.
If the status is "Unknown" or this error is repeated, contact the system administrator.
System administrator response
Perform the following procedure.
After clicking Log on the global navigation tab, click Operation History on the Log pane. The operation history is displayed on the Main pane. Check whether the device registration has been completed successfully.
If the device registration has not been completed successfully, remove a cause of the error according to the message output during the device registration. Then, click Reload Conf. on the Action pane to reload the device information.
If you confirmed by the operation history that the device information reloading is not completed successfully, remove a cause of the error according to the message output during the device information reloading. Then, select the target device displayed on the Main pane and click Reload Conf. on the Action pane to reload the device information.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified FTRP has not been created.
Explanation
The specified FTRP has not been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the specified FTRP is created, execute again.
If the specified FTRP is not created or this error is repeated, contact the system administrator.
System administrator response
If the specified FTRP had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified FTRP has already been created.
Explanation
The specified FTRP has already been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
Check the name of the pool specified when you created the Tier pool.
If the pool name is incorrect, specify the correct pool name and execute again.
If the pool name is correct, contact the system administrator.
System administrator response
Check whether the name of pools created in the target storage device duplicates.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified tier policy has already been created.
Explanation
The specified Tiering policy has already been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
Check the name of the policy specified when you created the policy definition.
If the policy name is incorrect, specify the correct policy name and execute again.
If the policy name is correct, contact the system administrator.
System administrator response
Check whether the name of policies created on the Management Server duplicates.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The specified tier policy has not been created.
Explanation
The specified Tiering policy has not been created.
System action
The system terminates processing.
Operator response
Click Refresh to display the latest information.
If the policy definition is created, execute again.
If the policy definition is not created or this error is repeated, contact the system administrator.
System administrator response
If the specified policy definition had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Re-registration of tier policy failed because some tier policies already exist.
Explanation
Since some policies already exist, re-registration of the Tiering policy failed.
System action
The system terminates processing.
Operator response
If the Tiering policy has already been registered, delete all the policies and re-execute the Import Tiering Policy command.
If this error is repeated when none of the policy definitions are registered, contact the system administrator.
System administrator response
Collect the information required for troubleshooting and contact a Fujitsu system engineer.
Tier policy does not exist in the definition file.
Explanation
No policy definition is registered in the Tiering policy definition file (tierpolicy.xml) located to the Tiering policy management directory.
System action
The system continues processing.
Operator response
Refer to "Reuse the Tiering policy definition" in the ETERNUS SF Storage Cruiser Operation Guide for Optimization Option to locate the Tiering policy definition file to the Tiering policy management directory.
After locating the policy definition file, re-execute the Tiering policy import command.
If this error is repeated, contact the system administrator.
System administrator response
Collect the information required for troubleshooting and contact a Fujitsu system engineer.
Login failed: unknown user name or bad password.
Explanation
The specified user name or password is incorrect.
System action
The system goes back to the login window.
Operator response
For Windows:
Specify the correct user name and password.
For Solaris or Linux:
Specify the correct user name and password.
When you cannot log in even if the correct user name and password are specified, contact the system administrator.
System administrator response
For Windows:
No response is required.
For Solaris or Linux:
The target account may be in following conditions. Please perform the appropriate action after confirmation.
The password is not set
The login is not permitted (Solaris environment only)
The account is locked.
Login failed: the user's password must be changed before logging in for the first time.
Explanation
As the User must change password at next logon checkbox has been enabled for the specified account, the user's password must be set before logging in.
System action
The system goes back to the login window.
Operator response
Do one of the following actions:
If you have login permission for the Management Server (Windows), login to the Management Server. When logging in, a similar message is displayed and the password is requested. Enter your new password there.
If you do not have login permission for the Management Server, contact the system administrator.
System administrator response
The User must change password at next logon checkbox is enabled for the specified account.
If the security policy allows it, disable this setting and define the password.
Login failed: account restriction has been violated.
Explanation
Account restrictions (empty password not permitted, login hours restrictions, policy related restrictions, etc) prevent logging in.
System action
The system goes back to the login window.
Operator response
Operate according to the account restrictions (security policy).
System administrator response
No response is required.
Login failed: the specified account password has expired.
Explanation
The password is no longer valid.
System action
The system goes back to the login window.
Operator response
Do one of the following actions:
If you have login permission for the Management Server (Windows), login to the Management Server. When logging in, a similar message is displayed and the password is requested. Enter your password there.
If you do not have login permission for the Management Server, contact the system administrator about setting a new password.
System administrator response
Reset the account with the new password provided by the operator.
Login failed: account currently disabled.
Explanation
The account is disabled.
System action
The system goes back to the login window.
Operator response
The specified account cannot be used. Use other account.
System administrator response
No response is required.
Login failed: account is currently locked out.
Explanation
The account is locked out.
System action
The system goes back to the login window.
Operator response
Contact the system administrator.
System administrator response
If the security policy allows it, unlock the user account.
Login failed: the user's account has expired.
Explanation
The account has expired.
System action
The system goes back to the login window.
Operator response
Contact the system administrator.
System administrator response
If the security policy allows it, restore the user account.
Login failed: account setting is wrong.
Explanation
The specified account is not correctly set to be used for ETERNUS SF system.
System action
The system goes back to the login window.
Operator response
Check that the account is correctly set to be used for ETERNUS SF system. If the account appears to be correctly set, contact the system administrator.
System administrator response
The problem about the account can occurs for one of the following reasons. Once the problem is found, fix the account accordingly.
Local Logon permission is not enabled.
The Smart card is required for interactive logon is enabled.
No login permission for the Management Server.
Login failed: account was deleted while processing login.
Explanation
The account was deleted while the login was processed.
System action
The system goes back to the login window.
Operator response
Contact the system administrator.
System administrator response
If the account has been erroneously deleted, register it again.
Login failed: the specified account doesn't belong to the ETERNUS SF role group.
Explanation
The specified account does not belong to an ETERNUS SF role group. All the accounts using ETERNUS SF system must belong to one of the ETERNUS SF role groups.
System action
The system goes back to the login window.
Operator response
Check that the account is correctly set to be used for ETERNUS SF system. If the account appears to be correctly set, contact the system administrator.
System administrator response
Update the operator account so that it belongs to one and one only of the ETERNUS SF role groups. If the ETERNUS SF role groups are not created, create them according to "Setting up user account" in the ETERNUS SF Installation and Setup Guide.
Login failed: the specified account belongs to two or more ETERNUS SF role groups.
Explanation
The specified account belongs to more that one ETERNUS SF role group. All the accounts using ETERNUS SF system must belong to one ETERNUS SF role group only.
System action
The system goes back to the login window.
Operator response
Contact the system administrator.
System administrator response
Update the operator account so that it belongs to one and one only of the ETERNUS SF role groups.
Login failed: the maximum number of sessions has been exceeded. Maximum number=maxSessions
Explanation
Login failed because the current sessions have exceeded the maximum number of sessions.
Parameters
maxSessions : Maximum number of sessions
System action
The system goes back to the login window.
Operator response
Wait for a while and retry to login.
System administrator response
No response is required.
Force login failed because another client had previously forced login.
Explanation
Forced login has already been done from another client.
System action
The system goes back to the login window.
Operator response
Several users are using the same account at the same time. There can be security issues when several users are sharing a common account. Review your operation policy.
System administrator response
No response is required.
Login failed: the ETERNUS SF session already exists.
Explanation
It is impossible to log in the Web Console because another ETERNUS SF session already exists on the same client.
This happens when a new browser is opened and login in is attempted while someone is already logged in into ETERNUS SF system (An existing web browser is opened and account has not been logged out).
System action
The system goes back to the login window.
Operator response
To delete the existing session and login again, first close all the opened web browsers then open a web browser again and login.
System administrator response
No response is required.
ETERNUS SF Logging failed. TYPE=logType, ERROR=error, LOG=log
Explanation
The logging failed, because an unexpected exception occurred as the DB or the file system were about to log a message.
Parameters
logType : 2 characters specifying the log type
error : Type of error
log : Character string describing the log record that could not be written
System action
The system continues processing.
Operator response
No response is required.
System administrator response
Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the error cause to restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the repository database is stored. If the file system free space is insufficient, expand capacity and restart the service.
When the service is stopped or is restarted, this message might be output. No response is required for this case.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
ETERNUS SF service started.
Explanation
The ETERNUS SF common control service has been started.
System action
None.
Operator response
No response is required.
System administrator response
No response is required.
ETERNUS SF service could not be started.
Explanation
The ETERNUS SF common control service could not be started.
System action
The system terminates processing.
Operator response
Notify the system administrator that a system error has occurred.
System administrator response
The message describing the reason service could not start is displayed directly before this message. Please act according to the described reason.
A system error occurred.
Explanation
A system error occurred during the ETERNUS SF service processing.
System action
The system terminates processing.
Operator response
Notify the system administrator that a system error has occurred.
System administrator response
Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the error cause to restart the ETERNUS SF Manager service.
If no error occurred in the system, check the capacity of the file system where ETERNUS SF software has been installed. If the file system free space is insufficient, expand capacity and restart the service.
When the service is stopped or is restarted, this message might be output. No response is required for this case.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
The internal port number could not be used. port=portNumber
Explanation
The internal port number could not be used.
Parameters
portNumber : Port number
System action
The system terminates the start processing of the ETERNUS SF services.
Operator response
Contact the system administrator.
System administrator response
Perform one of the following troubleshooting actions:
If the port number is in use by another product:
Consider modification of the port number that is in use by the other product.
If it cannot be modified, refer to "Changing port numbers" in the ETERNUS SF Express Operation Guide in order to change the port number.
If the setting for the port number is incorrect:
Refer to "Changing port numbers" in the ETERNUS SF Express Operation Guide in order to specify the correct port number.
If you still have a problem, collect the information required for troubleshooting and contact a Fujitsu system engineer.
Operation is accepted.
Explanation
The operation is accepted.
System action
The system starts processing.
Operator response
No response is required.
System administrator response
No response is required.
Operation has already been accepted.
Explanation
The operation cannot be accepted because its operation has already been accepted.
System action
The system terminates processing.
Operator response
This message may appear if the ETERNUS SF service is not launched completely or the command is running.
Perform the following action.
If the ETERNUS SF service is launched:
Check that an esccs10000 message is output in the event log screen of the Web Console. Then, execute the command again.
If the esfimportdevconf command has been executed:
Restart the ETERNUS SF Manager Tomcat service if the esfimportdisplay command displays the import status.
If the esfimporttierpolicy command has been executed:
Check that the Tiering policy migration has been completed using the Operation History screen of the Web Console. Then, execute the command again.
If this error is repeated, contact the system administrator.
System administrator response
Collect the information required for troubleshooting using the esfsnap command and contact a Fujitsu system engineer.
Operation is not accepted.
Explanation
The operation cannot be accepted because an error was detected during the operation request.
System action
The system terminates processing.
Operator response
Execute the operation again.
If this error is repeated, contact the system administrator.
System administrator response
Check whether the following events are occurred in the file system installed the ETERNUS SF product.
Lack of capacity
Hardware error
If you still have a problem, collect the information required for troubleshooting using the esfsnap command and contact a Fujitsu system engineer.
Cannot display the import status.
Explanation
The import status of the configuration information cannot be displayed because the import of the configuration information has not been accepted.
System action
The system terminates processing.
Operator response
This message may appear if the ETERNUS SF service is not started or it is not launched completely. Check that an esccs10000 message is output in the event log screen of the Web Console, and execute the esfimportdevconf command again.
If this error is repeated, contact the system administrator.
System administrator response
If you still have a problem, collect the information required for troubleshooting using the esfsnap command and contact a Fujitsu system engineer.
The command was executed without OS administrator authority.
Explanation
The command was executed without OS administrator authority.
System action
The system terminates processing.
Operator response
Execute the command with OS administrator authority.
System administrator response
No response is required.
No such directory. path=pathName
Explanation
The specified directory path name is incorrect.
Parameters
pathName : Specified directory path name
System action
The system terminates processing.
Operator response
Contact the system administrator.
System administrator response
Perform the following action and execute the command again.
Check whether the directory shown in pathName is created. If the directory is not created, create it.
Check whether the directory shown in pathName is an absolute path. If the directory is a relative path, specify with an absolute path. For Windows, specify the full path name that begins with a drive letter.
The import command is not available.
Explanation
The following import commands cannot be executed because an error has been occurred during the start processing of the ETERNUS SF service.
esfimportdevconf command
esfimportdisplay command
esfimporttierpolicy command
System action
The system continues processing.
Operator response
Contact the system administrator.
System administrator response
Check whether any error is occurred in the file system installed the ETERNUS SF product. If any error is occurred, restart the ETERNUS SF Manager Tomcat service after recovering.
If you still have a problem, collect the information required for troubleshooting using the esfsnap command and contact a Fujitsu system engineer.
If you do not use import commands, the urgent response is not required.
The target device has already been registered.
Explanation
The target device has already been registered.
System action
The system terminates processing for the target device.
Operator response
This message may appear in the following conditions.
The esfimportdevconf command was executed after the device registration.
The esfimportdevconf command was executed again.
If it is necessary to reload the device information, click Reload Conf. on the Action pane to reload the device information.
System administrator response
No response is required.
An error occurred while acquiring the device information. Detail=detail
Explanation
An error shown in detail occurred during the acquirement of the device information.
Parameters
detail : Error information
System action
The system terminates the import processing for the device in which an error occurred.
Operator response
After performing the appropriate action for an error message shown in detail, perform the following procedure. If the import processing of the device configuration information is not completed, contact the system administrator.
If the target device is displayed in the Web Console:
Click Reload Conf. on the Action pane to update to the latest information.
If the target device is not displayed in the Web Console:
Register the target device. Refer to "Register ETERNUS Disk storage system" in the ETERNUS SF Web Console Guide for the procedures of the device registration.
System administrator response
Collect the information required for troubleshooting using the esfsnap command and contact a Fujitsu system engineer.
An unexpected error occurred while importing the device.
Explanation
An unexpected error occurred during the import of the device configuration information.
System action
The system terminates the import processing for the device in which an error occurred.
Operator response
Perform the following procedure. If the import processing of the device configuration information is not completed, contact the system administrator.
If the target device is displayed in the Web Console:
Click Reload Conf. on the Action pane to update to the latest information.
If the target device is not displayed in the Web Console:
Register the target device. Refer to "Register ETERNUS Disk storage system" in the ETERNUS SF Web Console Guide for the procedures of the device registration.
System administrator response
Collect the information required for troubleshooting using the esfsnap command and contact a Fujitsu system engineer.
