The following preparation work must be done before starting the uninstallation of Storage Cruiser's agent.
Perform the tasks described below to stop the service/daemon of the Storage Cruiser's agent to be uninstalled.
Open the [Services] screen.
For Windows Server 2012
Click [Control Panel] > [System and Security] > [Administrative Tools] > [Services].
For Windows environment other than above
Click [Control Panel] > [Administrative Tools] > [Services].
Select "ETERNUS SF Storage Cruiser Agent" and click the [Stop] button.
Execute the following command to stop the daemon:
# /opt/FJSVssage/bin/pstorageagt
Execute the following command to confirm that the daemon has stopped:
For Solaris, HP-UX, or AIX environments:
# /usr/bin/ps -ef | grep FJSVssage
For Linux or VMware environments:
# /bin/ps -ef | grep FJSVssage
If the daemon has not stopped, execute the following command to stop the daemon forcibly:
# /usr/bin/kill -9 <Process ID of daemon>