Description
This operation component updates configuration items stored in the Configuration Management Database (CMDB).
Options
Basic Options
Host name or IP address of the host requesting update of configuration items.
To set the source for acquiring configuration items on the Management Server, specify the following:
For IPv4: 'localhost' or '127.0.0.1'
For IPv6: 'localhost' or '::1'
An argument error occurs if the host name or IP address is omitted.
The maximum length of the host name or IP address is 1,024 characters. An argument error occurs if this is exceeded.
Conditional expression for updating configuration items.
An argument error occurs if searchxpath is omitted.
The maximum length of the conditional expression is 1,024 characters. An argument error occurs if this is exceeded.
Specify conditional expressions for updating configuration items as follows:
For example:
Update information on all logical server:
/%LogicalServer
Update information on a logical server of "svr001":
/%LogicalServer[./#observed/rc:LogicalServer[@hostname='svr001']]
Update the information for the logical server whose OS is "Windows":
/%LogicalServer[(./#observed/rc:LogicalServer/rc:SystemSettings/rc:OSSetting[matches(@name,'Windows.*')])]
Point
Enhancing original CMDB that uses "%" "&" "#" is added to axis of usual XPath.
"%" shows the configuration item. The type name of the configuration item is specified after "%".
For example, "%LogicalServer" shows "LogicalServer" that is the configuration item.
"&" shows the relation. The type name of the relation is specified after "&". Specify "&GRelation" usually.
InstalledSoftware relating to LogicalServer can be searched by describing it like "/%LogicalServer/&GRelation/%InstalledSoftware". (The search result is InstalledSoftware.)
"#" shows the record. "#expected" shows the expected record, "#observed" shows the observed record.
Refer to Chapter 6 Configuration Item Format for the definition of the configuration item.
Conditional expression for updating attribute information from configuration items.
If xpath is specified, attribute information matching the conditions is updated.
If there are multiple instances of attribute information matching the conditions, all of them are updated.
An argument error occurs if xpath is omitted.
The maximum length of xpath is 1,024 bytes. An argument error occurs if this is exceeded.
Specify conditional expressions for updating attribute information from configuration items as follows:
For example:
Update attribute information on a specific logical server:
entities/cmdb:item/cmdb:record/ns0:LogicalServer/attribute::attribute name
Specify the content to be updated.
An argument error occurs if the content of update is omitted.
The maximum length of the content of update is 2,048 characters. An argument error occurs if this is exceeded.
Advanced Options
OS type of the host requesting update of the configuration item.
Specify Windows, Linux or Solaris. This option is not case sensitive.
If the OS type is omitted, the Configuration Management Database (CMDB) will be searched based on the specified host name or IP address, and Systemwalker Runbook Automation automatically sets the acquired OS type as the value.
The maximum length of the OS type is 1,024 characters. An argument error occurs if this is exceeded.
Name of the user connecting with SSH to the host requesting update of configuration items.
If the connected user name and password required for connection are not specified, the Configuration Management Database (CMDB) is searched based on the specified host name or IP address and Systemwalker Runbook Automation automatically sets the acquired connected user name as the value.
If the operation component connects with the file transfer infrastructure, the connected user name will be fixed at either of the following names and cannot be changed. In this case, the user name is ignored even if specified.
If the Business Server is running on Windows: SYSTEM user
If the Business Server is running on Linux or Solaris: root
The maximum length of the connected user name is 1,024 characters. Argument error occurs if this is exceeded.
Password of the user connecting with SSH to the host requesting update of configuration items.
If the connected user name and password required for connection are not specified, the Configuration Management Database (CMDB) is searched based on the specified host name or IP address and Systemwalker Runbook Automation automatically sets the acquired connected user name as the value.
If it connects with file transfer infrastructure, the connected user password is invalid.
The maximum length of the connected user password is 1,024 characters. Argument error occurs if this is exceeded.
Name of the user updating configuration items on the host requesting update of configuration items.
If the "execusername" and "execpassword" are not specified, the Configuration Management Database (CMDB) is searched based on the specified host name or IP address and Systemwalker Runbook Automation automatically sets the acquired administrator user as the value.
If not to register to CMDB, it is executed by name of the user connecting.
If the host specified in "hostname" is Windows and it connects with the file transfer infrastructure, execute the command as a SYSTEM user. In this case, the connected user name is invalid.
The maximum length of the user name is 1,024 characters. An argument error occurs if this is exceeded.
This operation component does not use the value of "execpassword". The value of "execpassword" is ignored even if specified.
This is the completion timeout (seconds) for the execution of operation components.
Values between 300 and 86400 (1 day) can be specified.
For example: When timeout is to occur every 10 minutes: 600
When the execution of the operation components is not completed even if the specified time passes, the processing of the operation components is interrupted in return value 201.
This is the retry count for the execution of operation components.
When the operation components end in return value 161, the retry count is specified. Values between 0 and 5 can be specified.
As a result of retrying, if the operation components ended by the return values other than 161, the execution of the operation components ends even if it doesn't reach the specified retry count. The return values of the operation components become the value executed at the end.
For example: When retries are to be performed twice: 2
This is the retry interval (seconds) for operation components.
When the operation components end in return value 161, the retry interval is specified. Values between 1 and 14400 can be specified.
For example: When retrying in 300 seconds: 300
If the specification of the timeout, retry and retry_interval is omitted, and a value beyond the limits of the above-mentioned is input, the value specified with the operation components definition file becomes effective. Refer to "2.5 Definition File for Operation Components" for details.
Return Values
Icon | Name | Return value | Description |
|---|---|---|---|
| Success | 0 | Update of configuration item was successful. |
| Failure | 161 | Failed to update configuration item. Retried if a retry count has been specified. |
187 | Authentication failed when an attempt was made to connect to the Business Server over the network (using SSH). Alternatively, an error occurred during the processing of communications with the Business Server (file transfer infrastructure). In this case, the error code for the file transfer infrastructure is output to the execution results. Refer to "3.21 Detailed Code of File Transfer Infrastructure" for information on error codes. | ||
188 | When an operation component was performing an operation on a Business Server where an RBA Agent has not been installed, the network communications (SSH) with the Business Server was closed. | ||
189 | An attempt to connect to the Business Server over the network (using SSH) failed. Alternatively, an error occurred during the processing of communications with the Business Server (file transfer infrastructure). In this case, the error code for the file transfer infrastructure is output to the execution results. Refer to "3.21 Detailed Code of File Transfer Infrastructure" for information on error codes. | ||
197 | There is an error in the input information. Alternatively, there were no configuration items matching the conditional expression. | ||
200 | Update of configuration item terminated abnormally. | ||
- | - | 201 | Execution of operation component timed out. |
202 | The operation component was not executed. There is a problem in the setting to execute operation components. | ||
203 | Failed to execute the operation component. There is a problem in the Operation Automation Server environment. | ||
205 | The operation component was not executed. There is a problem with the input information specification of the operation component. | ||
206 | The operation component was not executed normally. There is a problem with the output information specification of the operation component. | ||
207 | The operation components were not executed. There is a possibility that the operation components are not registered in the Management Server. | ||
208 | The Automated Operation Process has been canceled because the Automated Operation Process was recovered while the operation component was executing. |
Output information
Variable | Description |
|---|---|
message | This variable will be set to the following message if the configuration item is updated successfully. The operation component was successful. If updating the configuration item fails, the content of the error will be output as a string. |
returnCode | This variable is set to the return value. |
Notes
This operation component uses File Transfer Infrastructure or SSH communication to perform its operations when specify the host name other than the Management Server. It is necessary to be able to connect at least each one. Refer to "3.16 Notes of Each Communication Method" for information on communication methods.
When updating configuration items stored in a Configuration Management Database on a server other than the Management Server, it is necessary to store the work file in the folder (directory) on the server where the Configuration Management Database is located. Specify the directory path for the location where the work file is stored as the "SWRBA_CMDB_WORK_HOME" environment variable of the server where the Configuration Management Database is located.
Confirm the return values with the Web console. Refer to "Confirming the Operation Component Execution Status/Execution Results" in the Systemwalker Runbook Automation Operation Guide for details.
When the return value of 201-208 is output, the Automated Operation Process enters an abort or error state, and the error message is output to the following places.
Event log of Management Server (when the Management Server is Windows(R))
System log of Management Server (when the Management Server is Linux)
Custom message of BPMN
Confirm the message in either of the above-mentioned place, and take an appropriate action. Refer to the Systemwalker Runbook Automation Message Guide for details.
