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Systemwalker Runbook Automation Technical Guide
Systemwalker

1.4.2 Users

This section explains Systemwalker Runbook Automation users.

System users
  • Operators

    Systemwalker Runbook Automation users that manage system operations as a team.

  • Administrators

    Systemwalker Runbook Automation users that manage operators and check the results and status of their work.

  • Helpdesk

    Systemwalker Runbook Automation users that determine and implement measures to address problems that operators cannot solve on their own.

System administrators

Systemwalker Runbook Automation administrators, responsible for making environment settings, such as registering accounts, as part of the preparation to use Automated Operation Processes.

Developers

Develop and test Automated Operation Processes that run on Systemwalker Runbook Automation and register them on the Systemwalker Runbook Automation Management Server.