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Systemwalker Service Quality Coordinator User's Guide (Dashboard Edition)
Systemwalker

3.3 Deleting the Dashboard Server Environment

This section explains how to delete the Dashboard Server environment.

Point

Regarding the uninstallation of redistributable packages:

If the Dashboard Server is installed on a system that does not have the following redistributable packages already installed, then these will be automatically installed:

  • Microsoft Visual C++ 2005 Redistributable

  • Microsoft Visual C++ 2005 Redistributable (x64) - When installed on a Windows x64 machine

When the Dashboard Server environment is deleted, these packages will not be automatically uninstalled.


  1. Deleting Interstage Business Process Manager Analytics

    In the Control Panel >> Programs and Features list, select Interstage Business Process Manager Analytics and click Uninstall.

    Point

    Before deletion, the confirmation message shown below will be displayed. After confirming that the required files do not exist in the work area directory, click Yes.


  2. Deleting the Built-in database (Symfoware)

    1. Stop the following service:

      • SymfoWARE RDB BPMA

      • SymfoWARE RDA BPMA

    2. From the Control Panel >> Programs and Features list, delete following program, and restart the system.

      • Symfoware Server Client

        Point

        After deletion, the message shown below may be displayed. According to the message details, confirm whether the assembly exists and, if it does, uninstall it.

    3. From the Control Panel >> Programs and Features list, delete following program, and restart the system.

      • Symfoware Server Enterprise Edition

Note

Delete the following directories if they remain after uninstallation is executed:

  • Installation directories of Interstage Business Process Manager Analytics

    For example:

    C:\ibpmm\bpme

    C:\ibpmm\bpmm

    C:\jdk60

  • Symfoware program directories

    For example:

    C:\ibpmm\SFWCLNT

    C:\ibpmm\SFWSV

    C:\ibpmm\SFWETC

    C:\Windows\ESQL

  • Storage directory of the database space

    For example:

    C:ibpmmsym