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Systemwalker Service Quality Coordinator User's Guide (Console Edition)
Systemwalker

6.2 If "-1" is displayed as service operational information

Operational information for various services can be displayed in the Summary view and Drilled-Down displays and the Analysis/Report view of the Console.

The following table shows the values that are displayed as operational information, and the meanings of these values.

Service

Value

Meaning

HTTP, DNS, SMTP

0 or more

This value indicates the response time for the service.

-1

This value indicates that either the service has stopped, or there is an error with a definition in the management target configuration information file.

Any port

0

The port is operating.

-1

This value indicates that either the port has stopped, or there is an error with a definition in the management target configuration information file.

If "-1" is displayed for a monitored service even though it should be running, there may be an error with a definition in the management target configuration information file.

Set up the managed object configuration information file correctly by referring to "A.2 Response/Operation Information Collection Policy Setup Command".

See

Refer to "Response and Managed Object Configuration Information (ServiceConf.xml)" in the User's Guide for details on monitored services.