In addition, the following error codes may occur when an attempt is made to display content.
In such cases, perform the checks and actions indicated:
Error code | Check item | Action |
|---|---|---|
536870912 | Has Microsoft(R) Internet Information Services been set up correctly? | If the correct settings have not been made, set up Microsoft(R) Internet Information Services again by referring to "Microsoft(R) Internet Information Services" in the Installation Guide. |
Has the target data been collected? | If not even one item of the target data has been collected, make settings so that the data is collected. | |
1074003968 | Is the Manager service running? | Start the Manager service if it is not running already. |
Can the name of the Manager be resolved from the Operation Management Client? | If the name cannot be resolved, add the name and IP address of the Manager to the hosts file on the Operation Management Client. | |
1074266112 | Has the power to the Manager been turned off? | Turn the power to the Manager on if it has been turned off. |
Has the IP address of the Manager been set up incorrectly on the Operation Management Client? | The IP address/host name of the Manager is specified in the following registry key. Check if the content of this key is correct. For 32-bit versions of Windows \\HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\SQC-C\CurrentVersion\Settings\ManagerIP-Address For 64-bit versions of Windows \\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fujitsu\SQC-C\CurrentVersion\Settings\ManagerIP-Address If the content is incorrect, specify the correct IP address/host name using the method described in "Changing the IP Address/Host Name of the Manager that Is Recognized by Operation Management Clients" in the Installation Guide. | |
Can communicate via IPv4 between the Operation Management Client and Manager? | Communicate via IPv4 between Operation Management Client and Manager. Check the registry described above. |
