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ServerView Resource Orchestrator V3.1.0 Messages
ServerView

4.6.2 672XX Series

This section explains the 672XX message series.

67200

FJSVrcx:ERROR:67200:obj:the process was terminated because an error occurred on another server

Description

Command execution was canceled. For details, refer to the event output at the same time.

Corrective Action

Refer to the event output at the same time.


67207

FJSVrcx:ERROR:67207:failed to delete cloning image obj

Description

Deletion of the cloning image obj failed.

Corrective Action

Refer to the other messages output at the same time.


67209

FJSVrcx:ERROR:67209:obj:already in use

Description

The IP address or MAC address specified for obj cannot be used because it is already in use.

Corrective Action

Check and correct the option argument specified, and then perform the operation again.
When this message is output, the IP address or MAC address may already be being used for one of the following registered devices.

  • Chassis

  • LAN switches

  • Admin servers

  • Managed servers

  • Power monitoring devices

[Cloud Edition]

Description

The IP address or MAC address specified for obj cannot be used because it is already in use.

There may also be the following cases:

  • obj is already in use.

    • This also applies when an already excluded IP address (an admin server, a managed server, a network address, or a broadcast address) is specified for an exclusion IP address, when configuring a network resource.

    • The specified disk resource is used for an L-Server. The size and path cannot be changed for the disk resources used by an L-Server.

    • The specified disk resource is used by an L-Server. The disk resource has been registered in a resource pool. Therefore, disk registration cannot be released.

    • The specified disk resource is used by an L-Server. Therefore an L-Server cannot be created or modified.

  • In obj, the MAC address written in "mac_address=" has already been used.

Corrective Action

Check and correct the option argument specified, and then perform the operation again.

When this message is output, the IP address or MAC address may already be being used for one of the following registered devices.

  • Chassis

  • LAN switches

  • Network device

  • Admin server

  • Managed server

  • Power monitoring device

For other cases, perform the following corrective actions.

  • When obj is already in use

    Perform one of following corrective actions:

    • Review the specified option argument, and perform the operation again.

    • Exclude obj from an L-Server.

    • Release registration of obj from the storage pool.

    • Check and correct the value specified in the XML and then perform the operation again.

  • In obj, when the MAC address written in "mac_address=" has already been used

    Perform the operation again after correcting the specified MAC address.


67210

FJSVrcx:ERROR:67210:obj:is busy

[Virtual Edition]

Description

The command cannot be executed because another command is being executed by obj.

In the following cases, a resource name other than the one specified is displayed for obj.

  • When power operation of a chassis is performed while another process is being executed for a resource mounted in the chassis

  • When takeover of operations has been performed for a server which has been switched to a spare server and there is another physical OS or VM host that has the server configured as a spare server, and that physical OS or VM host is executing another process

Corrective Action

  • When obj is "Manager task"

    Check the operating status of the admin server. After the operation being executed is complete, perform the operation again.

    If this message is displayed while the admin server is stopped, operations being executed on the admin server may remain in the database. Start the admin server to complete the operations being executed on the admin server, or perform the operation again after restoring the collected configuration definition information.

  • When obj is something other than "Manager task"

    Check the object obj and perform the operation again after the other command is complete.
    However, when performing registration or deletion of managed servers or LAN switches in the same chassis, commands can only be performed for one resource at a time. This message will be displayed when commands are performed for multiple resources at the same time.

[Cloud Edition]

Description

  • The requested process cannot be performed as another process is already being performed.

  • When operations such as creation or starting of an L-Server are performed when the load on the manager is high, the corresponding operation may be still be being performed. Check the progress of the operation in Recent Operations or the Event Log.

  • When obj is VM guest name (VM guest), the VM host, which the L-Server is running on, detects that the VM guest of the L-Server does not exist, so L-Server deletion fails.

Corrective Action

Take corrective action based on the content of obj.

  • When obj is a network resource

    Wait for a short while and then repeat the operation. After deleting the L-Server connected to the network resource, perform the operation again.

  • When obj is "Manager task"

    Check the operating status of the admin server. After the operation being executed is complete, perform the operation again.

    If this message is displayed while the admin server is stopped, operations being executed on the admin server may remain in the database. Start the admin server to complete the operations being executed on the admin server, or perform the operation again after restoring the collected configuration definition information.

  • When obj is a LAN switch blade name

    The network resource using the LAN switch blade which is displayed in obj exists. Delete the network resource and perform the operation again.

  • When creating or starting an L-Server, while the manager is under a high load.

    Check the following:

    • The hardware configuration of the admin server does not meet the requirements for a manager.

      Refer to "2.5 Hardware Environment" in the "Design Guide CE" and confirm that the hardware conditions described are met.

    • The CPU utilization of the admin server may be too high.

      Check if any high CPU usage applications are running on the admin server.

  • When obj is the "VM guest name (VM guest)"

    Check the name of the VM guest of the L-Server using the GUI or the CLI.

    • When using the GUI:

      Display the ROR console.

      1. Select the L-Server on the orchestration tree.

      2. Select the [Resource Details] tab on the main panel, and check the guest name of the resource.

    • When using the CLI:

      1. Execute the following command:

        >rcxadm lserver show -name L-Server_name <RETURN>

      2. Check the display of "VmGuest:".

    If the VM guest name is not displayed, delete the L-Server again.

    If the VM guest name is displayed, check that migration is not being performed from the management screen of the VM management software, and then delete the L-Server again.

    When a message is output during deletion of the L-Server, check that the VM guest name of the L-Server is not displayed, and then delete the L-Server again.

  • When obj is something other than the above

    Wait for a short while and then repeat the operation.


67211

FJSVrcx:ERROR:67211:image:already defined

Description

image has already been defined.

Corrective Action

Check and correct the object, then perform the operation again.


67212

FJSVrcx:ERROR:67212:image:not defined

Description

The cloning image has not been specified.

Corrective Action

When this message is output during cloning image operation, collect the cloning image and then execute the command again.


67214

FJSVrcx:ERROR:67214:obj:system image does not exist

[Virtual Edition]

Description

The system image of the managed server or the system image of the version specified does not exist.

Corrective Action

Check the system image of the relevant managed server.
If the specified version is incorrect, specify the correct version and execute the command again.
In some cases, the image file may not have been synchronized. Refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE", and restart the manager service.

[Cloud Edition]

Description

The system image of the managed server or the system image of the version specified does not exist. Or there is no snapshot of the managed server, or the specified version of the snapshot was not found.

Corrective Action

Check whether there is a system image or snapshot of the relevant managed server.
If an incorrect version was specified, specify the correct version, and perform the operation again.
There is also a chance that image files have not been synchronized. Refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide CE", and restart the manager service.


67216

FJSVrcx:ERROR:67216:server_name:already distributed

Description

The cloning image has already been deployed to the managed server server_name.

Corrective Action

Check and correct the relevant managed server, then perform the operation again.


67217

FJSVrcx:ERROR:67217:the specified servers are using different boot methods

Description

The specified servers include servers with different settings.

Corrective Action

Check the boot agent settings for the target server.

For how to check, refer to the following:

  • For Virtual Edition, refer to "3.2 rcxadm server" in the "Reference Guide (Command) VE".

  • For Cloud Edition, refer to "3.11 rcxadm server" in the "Reference Guide (Command/XML) CE".

Target servers with the same settings and perform the operation again.

For servers with different settings, process them individually.


67220

FJSVrcx:ERROR:67220:spare server not found

[Virtual Edition]

Description

There is no spare server that matches the following conditions. Or the spare server specified does not meet the following conditions.

  • Power control is possible

  • The status is "normal", "warning", or "stop"
    When the spare server is a VM host, it must meet all of the following conditions:

    • HBA address rename settings are configured, and an agent is registered

    • The status is "normal" or "warning"

    • A VM guest does not exist on a VM host (when the settings are not configured to switch to a spare server containing a VM guest)

    [Xen]

    • It is not configured as the pool master (when the VM host is Citrix XenServer)

  • The server is not set as the switchover target for another switchover event

  • The server belongs to the same subnet as the operation server

Corrective Action

Perform one of the following corrective actions:

  • After checking there is a spare server that matches the above conditions, perform the operation again.

  • Specify a spare server that meets the above conditions, and then perform the operation again.

  • Specify a managed server that meets the above conditions as the spare server for use in server switchover, and then perform the operation again.

When setting a VM host as a spare server using the pre-configuration function, do so after importing HBA address rename settings and agent registration.
For details, refer to "12.2 Importing the System Configuration File" in the "User's Guide VE".

[Cloud Edition]

Description

  • When a physical L-Server has been switched over

    There are no physical server resources available as spare servers in the specified spare server resource pool.

  • In other cases

    There are no spare servers that fulfill the conditions. The specified spare server does not fulfill the following conditions.

    • Power control is possible

    • The status is "normal", "warning", or "stop"
      When the spare server is a VM host, it must meet all of the following conditions:

      • HBA address rename settings are configured, and an agent is registered

      • The status is "normal" or "warning"

      • A VM guest does not exist on a VM host (when the settings are not configured to switch to a spare server containing a VM guest)

    • The server is not set as the switchover target for another switchover event

    • The server belongs to the same subnet as the operation server

Corrective Action

  • When a physical L-Server has been switched over

    Register an additional physical server resource in the spare server resource pool specified for the target L-Server.

  • In other cases

    Choose one of the following corrective actions:

    • Check that the physical server in the server pool which was specified as a spare server meets or exceeds all of the following conditions:

      • Number of CPUs

      • CPU Clock Speed

      • Memory Size

      • Number of NICs

      • Number of FCs in the FC connection pattern

    • There may be differences between the values in the definition files and the actual configuration information of that server.

      Check that the correct values have been entered.
      For details on the definition file, refer to "Chapter 8 Creating Definition Files" in the "Setup Guide CE".

    • A physical server cannot be found that has the number of FCs specified in the FC connection pattern.

      Refer to "10.1.2 Storage Configuration" in the "Design Guide CE" for information on how to obtain the FC information for the physical server.

    • After checking there is a spare server that matches the above conditions, perform the operation again.

    • Specify a spare server that meets the above conditions, and then perform the operation again.

    • Specify a managed server that meets the above conditions as the spare server for use in server switchover, and then perform the operation again.

    When setting a VM host as a spare server using the pre-configuration function, do so after importing HBA address rename settings and agent registration.
    For details, refer to "10.2 Importing the System Configuration File" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".


67222

FJSVrcx:ERROR:67222:obj:not recovered

Description

obj has not been recovered.
Takeover of operations was executed on managed servers that have not performed Auto-recovery or manual switching.

Corrective Action

There is no need to take corrective action, as neither Auto-recovery nor manual switching to the managed server specified has been performed.


67224

FJSVrcx:ERROR:67224:obj:IP address not assigned

Description

The command cannot be executed because a public IP address has not been assigned.

Corrective Action

Check if installation of the software has been completed successfully.

For how to install software, refer to the following:

  • For Virtual Edition, refer to "Chapter 10 Configuring the Operating Environment of Managed Servers" in the "User's Guide VE".

  • For Cloud Edition, refer to "Chapter 8 Configuring the Operating Environment of Managed Servers" in the " User's Guide for Infrastructure Administrators (Resource Management) CE".


67225

FJSVrcx:ERROR:67225:IP address is invalid

[Virtual Edition]

Description

The IP address specified is invalid.

Corrective Action

  • When this error occurs during the registration of a managed server

    Check that the admin LAN IP address of the specified managed server is included in the subnet of the admin LAN, and then perform the operation again.

  • When this error occurs when changing the admin IP address of a managed server

    Check the following and perform the operation again.

    • That the admin LAN IP address of the specified managed server is included in the subnet of the admin LAN

    • That IP addresses before and after changing are in the same subnets, when changing the admin IP addresses for a primary server or a spare server

  • When this error occurs when changing the admin LAN IP address of an admin server

    Check that the IP address specified is the admin LAN IP address of the admin server, and then perform the operation again.

[Cloud Edition]

Description

One of the following is possible:

  • The IP address specified is invalid.

  • This message may be output when the rcxvmdiskagt command is executed.

Corrective Action

  • When this error occurs during the registration of a managed server

    Check that the admin LAN IP address of the specified managed server is included in the subnet of the admin LAN, and then perform the operation again.

  • When this error occurs when changing the admin IP address of a managed server

    Check the following and perform the operation again.

    • That the admin LAN IP address of the specified managed server is included in the subnet of the admin LAN

    • That IP addresses before and after changing are in the same subnets, when changing the admin IP addresses for a primary server or a spare server

  • When this error occurs when changing the admin LAN IP address of an admin server

    Check that the IP address specified is the admin LAN IP address of the admin server, and then perform the operation again.

  • When this message is displayed when the rcxvmdiskagt command was executed

    Ensure that the specified IP address is the IP address of admin LAN for the VM host, then perform the operation again.


67228

FJSVrcx:ERROR:67228:IP range in admin server is already used

Description

The range of IP addresses defined on the admin server is already in use.

Corrective Action

Check the range of the IP addresses (DHCP range) defined on the admin server.


67230

FJSVrcx:ERROR:67230:error occurred on the admin server

Description

An error has occurred on the admin server.

Corrective Action

Check the following:

  • If setup of the admin server was completed successfully.

    For setup, refer to "2.1 Manager Installation" in the "Setup Guide VE" or "Setup Guide CE".

  • Whether communication with the server management unit is possible

    Use the ping command or another method to check if there is a problem with the network environment between the admin server and the server management unit.
    If a cable is disconnected from the LAN connector, connect it.

  • Whether Write (reference and updating) authority is possessed for the SNMP setting of the management blade

    • Check the SNMP community name set from the ROR console.
      If it was omitted, [public] will be specified.

    • Check that the management blade of the managed server has Write (reference and updating) authority for the SNMP community name specified.
      If the SNMP community name does not have Write (reference and updating) authority, change the authority settings.

    • Check that the values of the IP address, user name, and password set for the Remote Management Controller when registering the managed server have not been changed from their original values.

      For details of checks and the setup method, refer to the manual of the server being used.

  • Refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE" or "Operation Guide CE", and check whether the "Related services" have been started on the admin server. If they have stopped, restart them.
    For how to check and start services, refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE" or "Operation Guide CE".
    After starting any stopped services, perform the operation that resulted in the error again.

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67231

FJSVrcx:ERROR:67231:failed to get the information from the managed server

Description

Acquisition of managed server information failed because the server cannot communicate with the managed server or server management unit.

Corrective Action

Check the status of the managed server and the server management unit, the value specified for the operand, and the values set for the following:

  • That the IP address of the server management unit of the managed server is set correctly and the server is operating normally

  • The SNMP community settings of server management unit for the managed server

    That the SNMP community name specified from the ROR console has Read (reference authority) or Write (reference and updating) authority.

  • The SNMP community settings of the managed server

    That the SNMP community name of the managed server has Read (reference authority).
    Specify the same SNMP community name for the managed server and the server management unit.

  • That the values of the IP address, user name, and password set for the Remote Management Controller when registering the managed server have not been changed from their original values

  • That the IP address of the managed server specified is correct

  • Setup of the agent for the specified managed servers was completed successfully

  • Network settings (such as DNS) of the admin server are correct and the execution of OS network-related commands is completed within seconds

When this message is displayed, take the following corrective actions, depending on the case:

  • When this message is displayed after reconfiguration of hardware properties following replacement, and there are no problems with the managed server or server management unit

    There is a possibility that the reconfigured hardware properties were temporarily unobtainable.

    Reconfigure the hardware properties again.

  • When this message is displayed during deployment of a cloning image

    Registration of agents after deployment has failed. Either redeploy the cloning image or refer to step 2. in the corrective action of "Message number 67328" and recover the managed server the image was deployed to.

    When a single cloning image was being deployed to multiple managed servers, take corrective action for all of the managed servers.

  • When a managed server is VMwareESXi

    Necessary information cannot be obtained from the required software.

    Refer to ServerView Operations Manager in "2.4.2.2 Required Software" in the "Design Guide VE", and enable management of the target server using ServerView Operations Manager.

  • When a managed server is VMwareESXi and another vendor's server

    The definition file may not exist or the target managed server may not have been defined in the definition file.

    Confirm that there is no error in the filename or content of the definition file, referring to "C.1.5 Configuration when Creating a Virtual L-Server Using VMware ESXi on Other Vendor's Servers " in the "Setup Guide CE".

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67232

FJSVrcx:ERROR:67232:power management error(rcxerrno=rcxerrno)

Description

An error has occurred during power control of a managed server.

Corrective Action

Check the following and take corrective action.

  • The SNMP community name set from the ROR console
    If it was omitted, [public] will be specified.

  • Whether or not the management blade of the managed server has Write (reference and updating) authority for the SNMP community name specified
    If the SNMP community name does not have Write (reference and updating) authority, change the authority settings.

  • That the values of the IP address, user name, and password set for the Remote Management Controller when registering the managed server have not been changed from their original values

    For details of checks and the setup method, refer to the manual of the server being used.


67235

FJSVrcx:ERROR:67235:chassis is not registered

Description

The chassis has not been registered.
The admin LAN of the chassis including the server to be registered may not have been set correctly.

Corrective Action

After registering a chassis, perform the operation again.
When the chassis has been registered, check the admin LAN settings of the server to be registered.


67238

FJSVrcx:ERROR:67238:obj:cannot execute server recovery operation. detail=detail

Description

The managed server specified does not meet the requirements for Auto-recovery or manual switching.

The name of the managed server specified is displayed for obj.
The following detailed causes are displayed for detail.

  • no image

    Backup of the system image of the server specified was not performed.

Corrective Action

Take corrective action based on the detailed cause.

  • no image

    After system images are backed up on the server specified, perform manual switching again.


67239

FJSVrcx:ERROR:67239:obj:agent not installed

Description

A Resource Orchestrator agent has not been installed on a managed server.
The name of the managed server is displayed for obj.

Corrective Action

After installing a Resource Orchestrator agent on the managed server, execute the command again.


67242

FJSVrcx:ERROR:67242:failed to control switching HUB.(rcxfunc=command,rcxerrno=rcxerrno,mip=mip)

Description

An error has occurred in LAN switch control.

The network management command is displayed for command.
A character string indicating the process that resulted in an error during network management is displayed for rcxerrno.
One of the following is displayed for mip:

  • The admin IP addresses of the managed LAN switch

  • Admin IP addresses or server names of managed servers

An error may occur during the following conditions:

  • When specifying a different IP address with LAN switch

  • When specifying a SNMP community name not set in the LAN switch

  • When the LAN switch is not operating correctly

  • When the LAN switch is replaced with a different type of LAN switch from the original, and restoration performed

Corrective Action

After checking the following, execute the command again.

  • That the LAN switch is a supported model

  • That the LAN switch is the same model as the original

  • Whether the content of the following settings of LAN switch matches that of Resource Orchestrator
    If they are different, correct the settings of both LAN switch and Resource Orchestrator so they match.

    • The admin IP addresses of LAN switch

    • The subnet mask for the admin IP addresses of the LAN switch

    • VLAN ID to which the admin IP addresses of the LAN switch belong

    • The connection port for the admin IP addresses of the LAN switch

    • SNMP community name

    • The user name for remote login

    • The password for remote login

    • The privileged password for remote login

  • Whether there is an abnormality in the communication route between the admin LAN and the LAN switch
    Check whether a LAN cable is unplugged or the LAN switch is powered off.

  • Whether the LAN switch is operating correctly
    Check the following, and if necessary, remove the problem using the maintenance procedure of the LAN switch.

    • The LAN switch is powered on

    • The SNMP agent is operating normally

    • The server can connect to the LAN switch using telnet or SSH

      Information

      When telnet or SSH connection (SSH version 2) is disabled, enable it.
      For details on settings, refer to the manual for the server.
      The number of simultaneous connections using telnet or SSH may be limited depending on the model. In that case, log out of other telnet or SSH connections.

  • When using SSH connections, check if the firmware version is correct

    • LAN switch blade PY CB Eth Switch/IBP 10Gb 18/8 (version 1.00 or later)

    • LAN switch blade PY CB Eth Switch/IBP 1Gb 36/8 (version 4.16 or later)

    • LAN switch blade PY CB Eth Switch/IBP 1Gb 36/12 (version 3.12 or later)

    • LAN switch blade PY CB Eth Switch/IBP 1Gb 18/6 (version 3.12 or later)


67244

FJSVrcx:ERROR:67244:another command is running

Description

An internal command for obtaining server information may be being executed in another process.

Corrective Action

Wait a couple of minutes and then execute the command again.


67245

FJSVrcx:ERROR:67245:failed to execute the command on managed server.(mip=mip)

Description

Command execution failed on the managed server.
The admin IP address of the managed server or the server name is displayed for mip.

Corrective Action

Check the following on the managed server indicated for mip.

  • Check that the managed server is not down

    If the system is down, start the system from the appropriate OS.

  • Check that the managed server was started using the appropriate OS

    If it was not, change the BIOS settings referring to the manual for the server.

[Linux]

  • Check if the LAN card is correctly configured and activated on the system by executing the /sbin/ifconfig -a command

    If it has not been configured and activated correctly, configure the LAN card referring to the Linux installation guide.

If the problem is still not resolved after performing the above actions, collect the corresponding message and troubleshooting data, and contact Fujitsu technical staff.


67246

FJSVrcx:ERROR:67246:VLAN configuration failed

Description

An error has occurred in VLAN settings for LAN switch.

Corrective Action

For the LAN switch of the managed server that was the target of the operation (such as server registration or server deletion) that resulted in the error, confirm the following.

  • The LAN switch is powered on

  • The SNMP agent is operating normally

  • The server can connect to the LAN switch using telnet or SSH

    Information

    When telnet or SSH connection (SSH version 2) is disabled, enable it.
    For details on settings, refer to the manual for the server.
    The number of simultaneous connections using telnet or SSH may be limited depending on the model. In that case, log out of other telnet or SSH connections.

  • When using End-Host Mode, cannot modify a port vlan id, and remove a tag vlan for the external ports which meet the follwoing conditions.

    • The port is selected as Selected Port

    • The port is activated

    • More than one internal port have the same vlan.

    Deactivate that port or change the VLAN IDs of all the internal ports that have the same VLAN IDs as the external port and the retry.
    External ports that are Selected Ports can be checked by logging into the LAN switch and running the show pin-interface all command.

    When modifying a port vlan id, the target port may be in the following conditions:

    • Port vlan ids before and after changing are configured for the target port

    • A port vlan id after changing and a tagged vlan which has the same id as a port vlan id before changing are configured for the target port

    Perform the following corrective actions:

    • When port vlan ids before and after changing are configured for the target port

      1. Log in to the LAN switch blade.

      2. Deactive the external port which has a port vlan id before changing.

      3. Delete a port vlan id from the external port.

      4. Active the external port.

    • When a port vlan id after changing and a tagged vlan which has the same id as a port vlan id before changing are configured for the target port

      1. Log in to the LAN switch blade.

      2. Disable the Auto VLAN Uplink Synchronization (AVS) setting.

      3. Deactive the external port which has a port vlan id before changing.

      4. Delete a port vlan id from the external port.

      5. Active the external port.

After checking the above, if necessary, remove the problem using the maintenance procedure of the LAN switch.

  • For Virtual Edition, refer to "Replacing LAN switch blades" in "6.2.4 Replacing Non-server Hardware" in the "Operation Guide VE" and reflect the VLAN information on the server, then perform the operation again.

  • For Cloud Edition, refer to "Replacing LAN switch blades" in "9.2.4 Replacing Non-server Hardware" in the "Operation Guide CE" and reflect the VLAN information on the server, then perform the operation again.


67247

FJSVrcx:ERROR:67247:GLS not installed on server

Description

PRIMECLUSTER GLS has not been installed on the managed server.

Corrective Action

Install PRIMECLUSTER GLS on the managed server.

Refer to the product manual for the installation method of PRIMECLUSTER GLS.


67251

FJSVrcx:ERROR:67251:command terminated abnormally

Description

The command terminated abnormally.

Corrective Action

Perform the operation again.


67252

FJSVrcx:ERROR:67252:password decryption error

Description

Password decryption failed.

Corrective Action

If this message is displayed when importing a system configuration file, check that the password for the resource definition specified as "encrypted" (an encrypted password) has been configured as an encrypted character string.

For the system configuration file, refer to "Appendix B Format of CSV System Configuration Files" in the "User's Guide VE".

If the problem is still not resolved after performing the above actions, collect the corresponding message and troubleshooting data, and contact Fujitsu technical staff.

[Cloud Edition]

Description

Password decryption failed.

Corrective Action

  • When the message above is output during reading of a configuration definition file

    Confirm if the password is configured using an encrypted character string in the resource definition line for specifying "encrypted" (encrypted password).

    For details on configuration definition files, refer to "Appendix B Format of CSV System Configuration Files" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

  • When this message is output while the network configuration information file is being read, and "true" is set for the PasswordEncryption element or the rcxnetworkservice command is executed.

    Check if an encrypted character string is configured for the Password element or the PrivilegedPassword element.

    Refer to "14.6.1 Creating" in the "Reference Guide (Command/XML) CE" for information about network configuration information.

    If the problem is still not resolved after performing the above actions, collect the corresponding message and troubleshooting data, and contact Fujitsu technical staff.


67253

FJSVrcx:ERROR:67253:specified range of IP address is invalid. code=code

Description

The range of IP addresses specified is incorrect.
One of the following is displayed for code:

  • 9:

    An invalid IP address is included in the specified range of IP addresses

  • 10:

    The range of the start IP address and that of the end IP address are incorrect

  • 13:

    The start IP address and end IP address are not in the same subnet

  • 14:

    The start IP address is the same as the subnet number

  • 15:

    The end IP address is the same as the broadcast address

  • 102:

    The host of the start IP address specified for the redundancy method is not the same

  • 103:

    The same subnet of the start IP address specified for the redundancy method has been used

  • 201:

    IP addresses of registered managed servers exist outside the range of specified admin IP addresses, or a different subnet was specified when registered managed servers already exist

Corrective Action

Take corrective action based on the content of code.

  • For "201"

    Choose one of the following corrective actions:

    • Specify a range of addresses including the registered managed server addresses in the same subnet as the range of admin IP addresses prior to change, and then perform the operation again.

    • Release the IP addresses of the registered managed servers, and then perform the operation again.

  • For a code other than the above

    Check the parameter, and then perform the operation again.


67255

FJSVrcx:ERROR:67255:option:not supported

[Virtual Edition]

Description

The option specified for option is not supported.

Corrective Action

Check and correct the option specified, and then perform the operation again.

[Cloud Edition]

Description

  • When a physical L-Server was created, "NICs.NIC.NetworkLinkfor NICIndex(num)" is displayed in option

    Network resources cannot be specified for the displayed NIC.
    The number displayed for NICIndex(num) is a value one lower than the number specified when creating the L-Server.

  • When "-system" or "-force" is displayed in option

    The storage unit to which the disk resource, for which an operation was attempted using the rcxadm lserver attach command or the rcxadm lserver detach command, belongs does not support the -system option or the -force option of the rcxadm lserver command used for the switchover of operating and standby storage. Therefore, the -system option and the -force option cannot be specified.

  • When "resource" is displayed in "option"

    The error may be the result of one of the following:

    • The specified resource is not the target of the movement

    • The resource has not been registered in the orchestration tree

  • When "-deny deldisk" is displayed in option

    -deny deldisk (do not delete) cannot be specified when reducing disks that have been separated from the virtual storage from the specified L-Server.

  • In other cases

    The option specified for option is not supported.

Corrective Action

  • When a physical L-Server was created, "NICs.NIC.NetworkLinkfor NICIndex(num)" is displayed in option

    Change the network resource settings and perform the operation again.

  • When "-system" or "-force" is displayed in option

    Check that switchover of operating or standby storage is being performed for the correct storage unit, or check the content of the replication definition file.

  • When "resource" is displayed in "option"

    Specify a movable resource. Also, register resources that have not been registered in the resource orchestration tree into resource pools.

  • When "-deny deldisk" is displayed in option

    This disk is deleted when reducing disks that have been separated from the virtual storage from the specified L-Server. To reduce disks, specify the -allow deldisk option and try again.

    The -deny deldisk option can only be specified when detaching disks from physical L-Servers or virtual L-Servers with the VM type Hyper-V.

  • In other cases

    Check and correct the option specified, and then perform the operation again.


67257

FJSVrcx:ERROR:67257:oldest cloning image is in use

Description

Deletion of the oldest cloning image failed because it is in use.

Corrective Action

Delete one or more versions of cloning images that are not in use, then perform the operation again.


67258

FJSVrcx:ERROR:67258:version version of cloning image is already in use

Description

Deleting the version version of the cloning image failed because it is in use.

Corrective Action

Enable use of the specified version version of the cloning image, and then perform the operation again.


67262

FJSVrcx:ERROR:67262:failed to execute the cloning process. type=type

[Virtual Edition]

Description

An error has occurred during the process set in "17.6 Network Parameter Auto-Configuration for Cloning Images" in the "User's Guide VE".
A number corresponding to one of the following processes is displayed for type:

  • 10: PRE_TGTSVR_IMAGE_CREATE

    The process before collection of cloning images

  • 11: POST_TGTSVR_IMAGE_CREATE

    The process after collection of cloning images

  • 13: POST_TGTSVR_IMAGE_INSTALL

    The process after deployment of cloning images

Corrective Action

Take the corrective action for "Message number 61501" or "Message number 61502" displayed in the event log.
When neither "Message number 61501" nor "Message number 61502" are displayed, collect troubleshooting information and contact Fujitsu technical staff.


67263

FJSVrcx:ERROR:67263:user_name:login incorrect

Description

Login failed.

Corrective Action

Enter the correct user ID and password, and then log in again.
When there is no error in the user ID and password, and the management account is a new addition, there is an error in the password configured during account creation.

  • For Virtual Edition, set the password given in "Chapter 5 Managing User Accounts" in the "Operation Guide VE" again.

  • For Cloud Edition, set the password given in "Chapter 3 Managing User Accounts for Infrastructure Administrators" in the "Operation Guide CE" again.


67264

FJSVrcx:ERROR:67264:filename:invalid file type

Description

Writing to the file or directory specified for filename failed because the file type is invalid.

Corrective Action

After performing one of the following corrective actions perform the operation again.

  • Change the name of the file or directory displayed for filename

  • Move or delete the file or directory displayed for filename


67265

FJSVrcx:ERROR:67265:variable:value:invalid environment value

Description

The environment variable variable is invalid.

Corrective Action

Check the value of the variable variable and then perform the operation again.


67266

FJSVrcx:ERROR:67266:no shell

Description

The shell to be started was not found.

Corrective Action

Correct the environment variable SHELL.


67267

FJSVrcx:ERROR:67267:obj:failed to execute

Description

Execution of the command described in obj failed.

Corrective Action

Check the following, resolve the problem, and execute the command again.

  • The command execution environment is correct

    Execute the /opt/FJSVrcvhb/bin/rcxhbactl command from a desktop environment.

  • Users have sufficient command execution authority

  • There is enough free memory


67268

FJSVrcx:ERROR:67268:filename:no such file or directory

Description

The file or directory specified for filename was not found.

Corrective Action

Specify an existing file or directory.

[Cloud Edition]

Description

The file or directory specified for filename was not found.

Corrective Action

Specify an existing file or directory.


67269

FJSVrcx:ERROR:67269:filename:failed to create file or directory

Description

The file or directory specified for filename cannot be created.

Corrective Action

Check the access authority for the directory.


67270

FJSVrcx:ERROR:67270:home directory not found. detail

Description

There is no home directory for the executing user.

Corrective Action

For the OS user account on which the command has been executed, check if the following has been set and the directory set is on the admin server. Correct them and perform the operation again.

  • There is an entry of the user account on which the command has been executed on "Local Users and Groups" of the admin server

  • In the environment valuable of the above account, APPDATA or USERPROFILE exists and the correct directory is set


67271

FJSVrcx:ERROR:67271:chassis_name:chassis not exists

Description

The chassis chassis_name was not found.

Corrective Action

Check the name of chassis specified.


67275

FJSVrcx:ERROR:67275:the specified alias (alias) was not found

Description

The specified alias(alias) was not found.

Corrective Action

Execute the following command and check the alias, and then perform the operation again.

[Windows Manager]

>rcxadm certctl list <RETURN>

[Linux Manager]

# rcxadm certctl list <RETURN>

Example

In the following, client2, client1, server5, server4, server3, server2, and server1 are aliases.

Truststore:
--------------

Keystore type: jks
Keystore provider: SUN

Seven entries are included in the keystore.

client2, 2007/04/22, trustedCertEntry,
Finger print of certification (MD5): A6:12:82:68:CD:E7:E6:F6:15:06:AC:43:3B:D8:A6:C4
client1, 2007/04/22, trustedCertEntry,
Finger print of certification (MD5): 9D:99:ED:88:C0:8F:32:26:60:FA:4C:96:A2:34:5A:45
server5, 2007/04/22, trustedCertEntry,
Finger print of certification (MD5): 95:07:C8:B3:84:E6:BD:63:46:D6:6C:BA:36:5D:E8:9A
server4, 2007/04/22, trustedCertEntry,
Finger print of certification (MD5): 24:6A:E8:04:0F:03:33:68:A0:CC:45:7E:E4:83:BA:7B
server3, 2007/04/22, trustedCertEntry,
Finger print of certification (MD5): 05:28:95:53:9C:1E:33:32:F6:40:9D:99:EB:EC:3D:7B
server2, 2007/04/22, trustedCertEntry,
Finger print of certification (MD5): 1B:0E:33:72:7E:1C:86:E0:16:9B:A9:7F:6B:62:6E:37
server1, 2007/04/22, trustedCertEntry,
Finger print of certification (MD5): 2C:59:04:37:CA:99:65:5D:34:BD:7F:20:BA:04:CE:90
...


67276

FJSVrcx:ERROR:67276:keystore file not found

Description

The keystore file was not found.

Corrective Action

Check that the keystore file exists in the following directory.
When operating managers in clusters, check that the shared disk for managers is mounted, and then perform the operation again.
If it does not exist, collect troubleshooting information and contact Fujitsu technical staff.

  • When it is a manager

    [Windows Manager]
    Installation_folder\SVROR\Manager\etc\opt\FJSVssmgr\current\certificate\common_truststore

    [Linux Manager]
    /etc/opt/FJSVrcvmr/opt/FJSVssmgr/current/certificate/common_truststore

  • When it is an agent

    [Windows] [Hyper-V]
    Installation_folder\Agent\StorageRM\Agent\etc\certificate\agent_truststore

    [Linux] [VMware] [Xen] [KVM]
    /etc/opt/FJSVssagt/certificate/agent_truststore

    [Solaris]
    /etc/opt/FJSVrcvat/certificate/agent_truststore


67277

FJSVrcx:ERROR:67277:not a keystore file

Description

The keystore file may be damaged or the file is incorrect.

Corrective Action

Collect troubleshooting information and contact Fujitsu technical staff.


67278

FJSVrcx:ERROR:67278:internal error

Description

An internal error occurred.

Corrective Action

Collect troubleshooting information and contact Fujitsu technical staff.


67279

FJSVrcx:ERROR:67279:syntax error

Description

The command syntax is incorrect. "usage" is displayed.

Corrective Action

Check and correct the command format, and then perform the operation again.


67280

FJSVrcx:ERROR:67280:obj:function not supported. detail

[Virtual Edition]

Description

The object obj does not support function.
The name of the unsupported function is displayed for function.
When function cannot be used for obj, detail will not be displayed.
When function cannot be used because of usage conditions, the following detailed information will be displayed enclosed in parentheses for detail.

  • "Out of DHCP range"

    The IP address displayed in obj is out of the range of IP addresses for which the backup and restore functions for system images can be used.

  • "invalid switchover method"

    Server switchover using backup and restore cannot be used for the server displayed for obj.
    This is displayed when a VM host is operating on the server displayed for obj.

  • "invalid model"

    The target of operation displayed for obj is a model that does not support function.

  • "invalid destination"

    The VM guest displayed for obj does not support movement to the VM host specified as the destination.

  • "VM type"

    The target of operation displayed for obj is server virtualization software that does not support function.

    [Xen]
    Setting and release of VM maintenance mode for Citrix XenServer pool masters is not supported.

  • "OS type"

    The target of operation displayed for obj is a server OS that does not support function.

  • "incompatible network devices"

    The NIC configuration of the target of operation displayed for obj does not match the conditions for spare servers of function.

  • "incompatible IBP group configuration between switch-1 and switch-2"

    The IBP group settings of the switch switch-1 of the switchover source, and the switch switch-2 of the switchover target that is displayed for obj do not match the operation conditions of function.

  • "incompatible mode between switches switch-1 (mode-1) and switch-2 (mode-2)"

    The modes of the switch switch-1 of the switchover source, and the switch switch-2 of the switchover target that is displayed for obj do not match.
    The modes of each switch, "IBP mode", "switch mode", or "end-host mode" is displayed for mode-1 and mode-2.

  • "VIOM"

    As the server displayed for obj already has VIOM coordination configured as its virtualization method, HBA address rename cannot be set.

  • "invalid deployment configuration"

    The function displayed for function is one not supported in the current environment. For details of backup and restore, and cloning, use ServerView Deployment Manager. For Virtual I/O (HBA address rename), please use ServerView Virtual-IO Manager.
    When this message is displayed for other operations, it is not necessary to perform those operations.

  • For "difference of NIC setting for Admin LAN"

    When the settings of the NIC for the admin LAN are a server different to that displayed for obj, configuration of a spare server is not possible.

  • "Manager is Linux"

    This cannot be used with a Linux manager.

  • "invalid version of ServerView Operations Manager"

    The conditions for executed operations have not been satisfied. Check the operation conditions.

Corrective Action

This message is displayed because use of an unsupported function was attempted for obj. No action is required.

[Cloud Edition]

Description

The object obj does not support function.
The name of the unsupported function is displayed for function.
When function cannot be used for obj, detail will not be displayed.
When function cannot be used because of usage conditions, the following detailed information will be displayed enclosed in parentheses for detail.

In detail, the following detailed information is displayed:

  • "power-off"

    The function displayed in function cannot be used with the current power state (power-off).

  • "The last pool_type pool cannot be deleted."

    The target resource displayed in obj cannot be deleted because it is the last resource pool of resource pool type pool_type.

  • "pool type mismatched"

    The target resource displayed in obj cannot be registered in the resource pool because it is a resource pool type that cannot be registered.

  • "already exists in pool name"

    The target resource displayed in obj cannot be registered in the resource pool because it is already registered in pool name.

  • "boot disk"

    The boot disk cannot be deleted.

  • "invalid Redundancy"

    The function displayed in function cannot be used as L-Server has been located on a VM host with a disabled HA function.
    function cannot be executed, as VMware FT has been set for the target resource.
    Or function cannot be executed as VMware FT cannot be configured for the target resource.

  • "Network pool,Address pool,and Image pool"

    The target resource cannot be included when calculating the number of L-Servers creatable for each L-Server template.

  • "VirtualStorage[virtual storage...]", "Pool[storage pool...]", "VirtualStorage[virtual storage],Pool[storage pool]"

    The name of the virtual storage resource is displayed in virtual storage.
    The name of the storage pool name is displayed in storage pool.
    For the function displayed for function, it is not possible to specify system disks and data disks with differing virtual storage or storage pools.

  • "vmhost[vmtype]"

    In vmhost, the VM host name is displayed.
    The VM type for the vmhost is displayed in vmtype.
    Migration cannot be performed when the VM types of the L-Server and the VM host specified as the migrate destination are different.

  • "spare server"

    Since the operation target resource is a spare server, registration in the server pool cannot be performed.

  • "some settings exist"

    Registration in the server pool cannot be performed because the target operation resource already has an OS installed, or some settings such as I/O virtualization have been configured.

  • "VM type"

    The VM host, which the L-Server is running on, detects that the VM guest of the L-Server does not exist, so L-Server deletion fails.

  • "VMType", "Model", "CPU", "Memory", "Policy.Positioning", "NICs", "Disks.Disk.type", "Policy.SpareSelection", "CPU.NumOfCPU", "CPU.CPUPerf", "Memory.MemorySize", or "FCConnectionPattern"

    The above tabs specified in the L-Server template cannot be imported, as they are not supported.
    When importing an L-Server template for a physical L-Server, if the following elements are displayed, there is an inconsistency in combinations with other elements described in the XML file.

    • CPU

    • Memory

    • CPU.NumOfCPU

    • CPU.CPUPerf

    • Memory.MemorySize

    • Disks.Disk.type

  • "Not connected PhysicalServer"

    Operation cannot be performed, as the physical server is not connected due to changes to physical server usage.

  • "VIOM"

    HBA address rename settings cannot be configured for the server displayed in obj as a virtualization method has been already configured using VIOM.

  • "Not Physical Server"

    This command can only be performed for the physical L-Server.
    Execute this command for the physical L-Server.

  • "setting VIOM server profile"

    In the chassis mounting the server displayed in obj, setting of VIOM is not possible because a server with a virtualization method configured using HBA address rename already exists.

  • "Network Parameter Auto-Configuration is enabled"

    Failed to configure the IP address of the public LAN. The specified cloning images cannot be used, as ROR VE network parameter settings are valid.

  • "Invalid target network admin LAN"

    Failed to configure the IP address of the public LAN. IP addresses cannot be configured for the admin LAN.

  • "Target network overlaps with admin LAN"

    Failed to configure the IP address of the public LAN. The same network as the admin LAN cannot be configured for the public LAN.

  • When obj is something other than "Target network overlaps with admin LAN"

    You are trying to use a function that is not supported by obj, or a function that cannot be used because the status is invalid.

  • "Invalid agent version"

    Failed to configure the IP address of the public LAN. As an agent of a version earlier than ServerView Resource Orchestrator V2.2.1 has been installed, it is not possible to configure a public LAN IP address on the specified cloning image.
    When creating a physical L-Server, the IP address cannot be automatically configured if a Red Hat Enterprise Linux image is specified.
    When using the created L-Server, manually configure the public LAN IP address.

  • "disk link"

    The DiskLink element cannot be specified in XML for disks with the disk number 0.

  • "disk copy"

    The DiskCopy element cannot be specified in XML for disks with the disk number 0.

  • "disk link, copy"

    The DiskLink element and the DiskCopy element cannot be specified in XML for a single disk at the same time.

  • "disk type"

    The value specified for "type" cannot be set for disks other than disk number 0.

  • "DiskLink" or "DiskCopy"

    An L-Server cannot be created, as the above elements are not supported when creating an L-Server.

  • "MacAddress"

    The operation cannot be performed because the L-Server function displayed in function does not support the above elements.

  • "release MacAddress" or "reserve MacAddress"

    [KVM]
    Addition and deletion of NICs and changing of VM type are not possible because the following operations are not supported.

    • Allocating of a MAC address from the address pool of Resource Orchestrator when modifying virtual L-Server configuration definition information

    • Releasing of the MAC address allocated from the address pool of Resource Orchestrator

  • "illegal disk type"

    Configurations cannot be changed, since the specified disk resource is not the disk resource of a VM guest.

  • "disk unregistration"

    Try to release disk resource registration using a configuration modification operation.

  • "Not Virtual Machine" or "Physical Server"

    Usage is not possible for physical L-Servers.

  • "already in use"

    A disk that is already being used exclusively by an L-Server cannot be attached to another L-Server.

  • "last" or "logical server not found"

    The function cannot be executed, since operations not supported by the target resources were specified.

  • "hierarchizing of Tenant"

    As the hierarchization of tenants is not supported, a tenant cannot be created in or moved into another tenant.

  • "invalid Repurpose"

    function cannot be executed, as the resource to be operated does not support the XML tag in detail.

  • "already in use"

    A virtual machine, a physical server, or a disk that is already being used exclusively by an L-Server cannot be connected to another L-Server.

  • "VM Type", "VMType", or "VM type"

    The target resource displayed in obj is server virtualization software that does not support function.

    [VMware]
    For VMware ESXi, the following operation is not supported.

    • Backup

    [Xen]
    The following operations are not supported.

    • Overcommit

    [Oracle VM]
    The following operations are not supported.

    • Creation of an L-Server without specifying a cloning image

    • Overcommit

    [Solaris Containers]
    The following operations are not supported.

    • Changes to the configurations of L-Servers using container resource pools outside the scope of management

    • Attaching and detaching disks of L-Servers

    • Use of the console

    • Collection and deletion of cloning images

    • Collection, recovery, or deletion of snapshots

    • Migration of VM hosts (live migration)

    • Migration to VM host for which spare sever settings are configured

  • "illegal disk type"

    The disk type is not supported.

  • "not creatable storage"

    Disk resources cannot be automatically generated on the target storage device.

  • "can not delete the static disk"

    The LUN created in advance cannot be deleted.

  • "VIOM is required"

    When allocating disk resources to physical L-Servers from multiple storage chassis, VIOM is necessary.

  • "subnet"

    The subnet address of the admin LAN resource that is directly connected from the manager cannot be changed.

  • "mask"

    The subnet mask of the admin LAN resource that is directly connected from the manager cannot be changed.

  • "DefaultGateway"

    The default gateway of the admin LAN resource that is directly connected from the manager cannot be changed.

  • When obj is "network_resource_name" and detail is "AddressSet"

    The subnet address of a resource of the admin LAN directly connected to a manager cannot be specified.

  • When obj is "network_resource_name" and detail is "ManagementLanSubnet"

    Subnet addresses of the admin LAN cannot be used for public LAN resources.
    The <ManagementLanSubnet> tag cannot be specified when the <Type> tag to specify the network resource type is not set.

  • When obj is "network_resource_name" and detail is "Pool"

    The specified Pool element cannot be specified when changing network resource settings.

  • obj is "network_resource_name" and detail is "Vlanautosetting"

    Automatic VLAN configuration flags for external connection ports cannot be changed.

  • When obj is "UserGroup", and detail is "supervisor group"

    The "supervisor" group cannot be edited and deleted.

  • "Pool"

    The resource pool cannot be specified.

  • "Type"

    The network resource type cannot be specified.

  • "Vlanid"

    The VLAN ID cannot be specified.

  • "other tenant"

    A resource that is being used by a powered on L-Server cannot be moved to another tenant.
    Stop the L-Server before moving the resource.

    The following resources cannot be moved:

    • Powered on L-Servers

    • Folders that contain powered on L-Servers

    • Resource pools used by powered on L-Servers

    • Folders or resource pools that contain resource pools used by powered on L-Servers

  • "The resources used are permission denied."

    Access authority is necessary for some resources displayed in obj, which are used by the L-Server.
    Check the status of the resources used by the L-Server.

  • "storage is not configured properly"

    The function displayed in function cannot be used as the storage has not been configured properly.

  • "unknown disk"

    function cannot be executed, as there is an unknown disk on the resource to be operated.

  • "converted vm" or "converted server"

    function cannot be executed, as the resource to be operated is an L-Server linked to either a configured physical server or a virtual machine.

  • "secondary vm of VMware FT"

    function cannot be executed, as the resource to be operated is a VMware FT secondary virtual machine.

  • "exist spare server settings"

    function cannot be executed, as the resource to be operated is a physical server for which a spare server has been configured.

  • "agent is not registered"

    function cannot be executed, as there is no registered agent.

  • "Server pool,Storage pool,Network pool,Address pool,and Image pool"

    The operation is valid for VM pools.
    The elements in the resources registered in the resource pool cannot be displayed for the resource to be operated.
    Reserve information for configuring HA cannot be displayed, as the resource to be operated is not a VM pool.
    The overcommit attribute is only valid for VM pools.

  • "VM pool,Server pool,Network pool,Address pool,and Image pool"

    The operation is valid for Storage pools.
    The thin provisioning attribute is only valid for Storage pools.

  • "over_commit is defined in pool.rcxprop"

    When using an admin server that has been upgraded from ROR V2.3 or V3.0 and the upgrade procedure for overcommit has not been performed, the overcommit attribute cannot be specified. Alternatively, edit the definition file. Refer to "G.1.1 Over Commit Definition File" in the "Setup Guide CE" for more details.

  • "thin_provisioning is defined in pool.rcxprop"

    When using an admin server that has been upgraded from ROR V2.3 or V3.0 and the upgrade procedure for overcommit has not been performed, the thin provisioning attribute cannot be specified. Alternatively, edit the definition file. Refer to "G.1.1 Over Commit Definition File" in the "Setup Guide CE" for more details.

  • "Server pool,Network pool,Address pool,and Image pool"

    The operation is valid for VM and Storage pools.
    The setting for displaying the attributes is only valid for VM and Storage pools.

  • "Server pool,Storage pool,Network pool,Address pool,and Image pool"

    The operation is valid for VM pools and server pools.
    The resource to be operated cannot be displayed linked to L-Servers.

  • "VM pool,Server pool,Storage pool,Network pool,and Address pool"

    The operation is valid for image pools.
    The target resource cannot display image information.

  • When registering resources to a resource pool, and "force" is displayed

    function cannot be executed, as the force option is not supported for resources other than server pools.

  • "Dynamic Memory is enabled"

    Dynamic memory settings are enabled for the target resource.
    Memory capacity cannot be changed for L-Servers for which dynamic memory settings are enabled.

  • "Exist"

    When the VM type is something other than KVM, the Exist element cannot be specified.

  • "DiskLink and ServerImageLink.disk cannot be specified at the same time"

    When the L-Server template with the [setting for disk deployment when specifying an image] is specified, a disk which was created (and saved) from virtual storage cannot be specified.

  • "remaining disk"

    For the specified L-Server, a disk which was created (and saved) from virtual storage cannot be specified. The disk can be only specified for virtual L-Servers with the Hyper-V VM type.

  • "L-Server with snapshot"

    Saved virtual disks (created from virtual storage) cannot be added to an L-Server from which a snapshot has been collected.

  • "not connectable disk resource from VM host"

    Virtual disks that cannot be connected to from a VM host with an L-Server deployed cannot be specified.

  • "disk with snapshot"

    deny_deldisk=true(do not delete) cannot be specified for the disk from which a snapshot has been collected.

  • "product version of VM management software"

    In environments where an SCVMM that has not been upgraded to Microsoft(R) System Center 2012 Virtual Machine Manager or later is being used, one of the following operations was performed:

    • Connection of the L-Server to a disk that was allocated from a virtual storage and saved

    • Detachment (without deletion) of a disk that was allocated from a virtual storage and saved, from an L-Server.

  • "disk size, exist"

    When the VM type is KVM and the DiskSize element is specified, specify "true" for the Exist element.

  • "disk link, exist"

    When a disk resource created in advance is specified, "false" cannot be specified for the Exist element.

  • "L-Platform", "Folder", or "Tenant"

    The function displayed in function cannot be used with the L-Platform.

  • "Folder.[tag name]"

    The specified resources cannot be created on resource folders or an L-Platform.

  • "belongs to L-Platform"

    The function displayed in function cannot be used with the resources of an L-Platform.

  • "can not belongs to L-Platform"

    Target resources cannot be created on or moved to the L-Platform.

  • "deny_deldisk=true is specified"

    In a specified L-Server, when detaching a disk allocated from virtual storage, the disk is deleted.

  • "HBA address rename cannot use FCConnectionPattern."

    [FCConnectionPattern] cannot be used in an environment where the HBA address rename service is configured.

  • "The resource is registered in pool"

    The server displayed in obj is registered in the resource pool, so the boot agent cannot be changed.

  • "no disk configuration information"

    Periodic queries to the VM management software have not been made, so disk information may have not been obtained. Wait for a short while and then repeat the operation.

  • "agent not available"

    The function displayed in function cannot be used because the target managed server displayed in obj is a server that cannot use agents.

  • "agent available"

    The target managed server displayed in obj cannot be registered as the VM host that cannot use agents because it has been registered as a server that can use agents.

  • "HA is required for AliveMonitoring"

    When alive monitoring is enabled, None cannot be specified for the Redundancy element.

  • "Out of DHCP range"

    The IP address displayed in obj is out of the range of IP addresses for which the backup and restore functions for system images can be used.

  • "invalid switchover method"

    Server switchover using backup and restore cannot be used for the server displayed for obj.
    This is displayed when a VM host is operating on the server displayed for obj.

  • "invalid model"

    The target of operation displayed for obj is a model that does not support function.

  • When obj is "PhysicalLanSwitch(PhysicalNic=position)" and detail is "switch is IBP mode"

    The message is output when the rcxadm nsoptctl command is executed.
    The LAN switch blade switch which links with the number position specified using the -position option is in IBP mode.

  • "invalid destination"

    The VM guest displayed for obj does not support movement to the VM host specified as the destination.

  • "VM type"

    The target of operation displayed for obj is server virtualization software that does not support function.

  • "OS type"

    The target of operation displayed for obj is a server OS that does not support function.

  • "incompatible network devices"

    The NIC configuration of the target of operation displayed for obj does not match the conditions for spare servers of function.

  • "incompatible IBP group configuration between switch-1 and switch-2"

    The IBP group settings of the switch switch-1 of the switchover source, and the switch switch-2 of the switchover target that is displayed for obj do not match the operation conditions of function.

  • "incompatible mode between switches switch-1 (mode-1) and switch-2 (mode-2)"

    The modes of the switch switch-1 of the switchover source, and the switch switch-2 of the switchover target that is displayed for obj do not match.
    The modes of each switch, "IBP mode", "switch mode", or "end-host mode" is displayed for mode-1 and mode-2.

  • "VIOM"

    As the server displayed for obj already has VIOM coordination configured as its virtualization method, HBA address rename cannot be set.

  • "invalid deployment configuration"

    The function displayed for function is one not supported in the current environment. For details of backup and restore, and cloning, use ServerView Deployment Manager. For Virtual I/O (HBA address rename), please use ServerView Virtual-IO Manager.
    When this message is displayed for other operations, it is not necessary to perform those operations.

  • For "difference of NIC setting for Admin LAN"

    When the settings of the NIC for the admin LAN are a server different to that displayed for obj, configuration of a spare server is not possible.

  • "Manager is Linux"

    This cannot be used with a Linux manager.

  • "L-Server is "defined" status"

    The specified L-Server cannot be operated because it has "defined" status.

  • "invalid version of ServerView Operations Manager"

    The conditions for executed operations have not been satisfied. Check the operation conditions.

  • "command options, the XML tag names or the XML tag names=values cannot be specified for VM type"

    The specified command option, the XML tag or the XML tag values cannot be specified for the VM type specified in the target resources displayed in obj.

  • "command option cannot be specified for pool type pool"

    The specified command options cannot be specified for the resources of the target operation displayed in obj.

  • "please specify "true" as the Exist tag"

    The Exist element is not specified, or true is not specified for the value.

  • "DiskLink and DiskCopy cannot be specified at the same time"

    The DiskLink element and the DiskCopy element cannot be specified at the same time.

  • "since redundancy is FT, Redundancy cannot be modified"

    As the redundancy is FT, Redundancy cannot be specified.

  • "L-Platform or Folder or Tenant cannot be operated with the interface of L-Platform or Folder or Tenant"

    The specified interface cannot be used.

  • "the specified L-Server does not satisfy the conditions. type of VM, power status is invalid or spare server is set for a VM host ..."

    The specified L-Server does not satisfy the conditions for operation.

Corrective Action

  • When obj is "Target network overlaps with admin LAN"

    After creating a physical L-Server, configure the IP address manually. Configure the admin and public LANs in different networks.

  • When obj is something other than "Target network overlaps with admin LAN"

    No action is necessary.

  • When detail is "VM type"

    Check the name of the VM guest of the L-Server using the GUI or the CLI.

    • When using the GUI:

      Display the ROR console.

      1. Select the L-Server on the orchestration tree.

      2. Select the [Resource Details] tab on the main panel, and check the guest name of the resource.

    • When using the CLI:

      1. Execute the following command:

        >rcxadm lserver show -name L-Server_name <RETURN>

      2. Check the display of "VmGuest:".

    If the VM guest name is not displayed, delete the L-Server again.

    If the VM guest name is displayed, check that migration is not being performed from the management screen of the VM management software, and then delete the L-Server again.

    When a message is output during deletion of the L-Server, check that the VM guest name of the L-Server is not displayed, and then delete the L-Server again.

  • When detail is "VMType", "Model", "CPU", "Memory", "Policy.Positioning", "NICs", "Disks.Disk.type", "Policy.SpareSelection", "CPU.NumOfCPU", "CPU.CPUPerf", "Memory.MemorySize", or "FCConnectionPattern"

    Review the L-Server template to see if the above elements are used, and then perform the operation again.

    If the following elements are displayed, review the XML file and perform the operation again.

    • CPU

    • Memory

    • CPU.NumOfCPU

    • CPU.CPUPerf

    • Memory.MemorySize

    • Disks.Disk.type

  • When obj is "network_resource_name" and detail is "AddressSet"

    Specify the subnet name of the admin LAN, and perform the operation again.

  • When obj is "network_resource_name" and detail is "ManagementLanSubnet"

    Specify a different value for the subnets of the admin and public LANs, and perform the operation again.
    When creating a network resource for the admin LAN using the public LAN subnet, add the <Type>admin</Type> tag, and specify the <ManagementLanSubnet> tag.

  • When obj is "network_resource_name" and detail is "Pool"

    After deleting the Pool element, perform the operation again.

  • obj is "network_resource_name" and detail is "Vlanautosetting"

    Delete vlanautosetting from the ExternalPorts element in the XML definition and then perform the operation again.

  • When obj is "DefaultGateway" and detail is "ManagementLanSubnet name = "" , Type = admin"

    For the admin LAN connected directly to a manager, do not specify the default gateway.

  • When function is "convert L-Server" and detail is "storage is not configured properly"

    Check that the storage has been configured for linking the configured physical server to the L-Server.

  • When detail is "some settings exist"

    When registering a configured physical server to a resource pool, specify the -force option and perform the operation again.

  • When detail is "Dynamic Memory is enabled"

    • When changing the memory capacity with dynamic memory enabled

      Perform the operation using VM management software.
      The changed values are reflected on the configuration of the L-Server by periodic queries made to the VM management software.
      For details on the reflection of L-Server configuration by periodic queries, refer to "17.2 Modifying an L-Server" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

    • When changing the memory capacity using Resource Orchestrator

      Change the settings of the target virtual machine to static memory using VM management software.
      After the change has been reflected on the L-Server, perform the operation again.

  • When detail is "release MacAddress" or "reserve MacAddress"

    After deleting the L-Server, create an L-Server again.

  • When detail is "illegal disk type"

    Specify a disk resource for VM guest, and perform the operation again.

  • When detail is "disk unregistration"

    Use the unregister command to release the registration of obj disk resources, and perform the operation again.

  • When detail is "L-Platform"

    Perform the operation, using the command for L-Platforms.

  • When detail is "Folder"

    Create a resource, using the command for the resource folder.

  • When detail is "Tenant"

    Perform the operation, using the command for tenants.

  • When detail is "belongs to L-Platform"

    When you change the alive monitoring settings for an L-Server deployed from an L-Platform, use an XML file that contains only the alive monitoring setting and redundancy elements.

  • When detail is "can not belongs to L-Platform"

    Specify the resource folder or tenant for the creation or destination resource folder, and perform the operation again.

  • When detail is "deny_deldisk=true is specified"

    In the specified L-Server, when detaching a disk allocated from virtual storage, the disk is deleted.
    To reduce, specify deny_deldisk=false. The deny_deldisk argument may also be omitted.
    The -deny_deldisk=true argument can only be specified when detaching disks from physical L-Servers or virtual L-Servers with the VM type Hyper-V.

  • When detail is "DiskLink and ServerImageLink.disk cannot be specified at the same time"

    Modify the L-Server template or change the setting so that disks which were created (and saved) from virtual storage will not be used, and then perform the operation again.

  • When detail is "remaining disk"

    Review the VM type and environment, and then perform the operation again.

  • When detail is "L-Server with snapshot"

    When adding a saved virtual disk (created from virtual storage) to a virtual L-Server, delete all snapshots of that virtual L-Server first, and then perform the operation again.

  • When detail is "not connectable disk resource from VM host"

    Check the VM management software to see if the VM host with an L-Server deployed can connect to virtual disks, and then perform the operation on the L-Server which can connect to virtual disks.

  • When detail is "disk with snapshot"

    When saving a virtual disk (created from virtual storage), delete all snapshots of that virtual L-Server first, and then perform the operation again.

  • When detail is "product version of VM management software"

    Check if the SCVMM being used has been upgraded to Microsoft(R) System Center 2012 Virtual Machine Manager or later. If not, upgrade SCVMM and then perform the operation again.

  • When detail is " HBA address rename cannot use FCConnectionPattern."

    Re-execute without specifying [FCConnectionPattern].

  • When detail is "no disk configuration information"

    Periodic queries to the VM management software have not been made, so disk information may have not been obtained. Wait for a short while and then repeat the operation.

  • When function is "registering agent" and detail is "agent not available"or "agent available"

    Perform one of the following corrective actions:

    • Make the target managed server displayed in obj the server for VM hosts which can use agents by modifying the settings in the definition file explained in the following section. Then, register the agent.

      "C.1.5 Configuration when Creating a Virtual L-Server Using VMware ESXi on Other Vendor's Servers" in the "Setup Guide CE"

    • Make the target managed server displayed in obj the server for VM hosts which cannot use agents by deleting that server. After this, register the server and agent, referring to the following section:

      "C.1.5 Configuration when Creating a Virtual L-Server Using VMware ESXi on Other Vendor's Servers" in the "Setup Guide CE"

  • When detail is "HA is required for AliveMonitoring"

    Specify "HA" for the Redundancy element, and then perform the operation again.

  • When "force" is displayed in detail during migration of L-Servers

    The force option is only supported for Solaris Containers.
    Perform the operation again without specifying force.

  • When detail is "container resource pool is not managed"

    Use the managed container resource pool of Resource Orchestrator, after changing the managed container resource pool in Resource Orchestrator to the container resource pool used by obj, or changing the obj settings on VM software.

  • When detail is "VM Type", "VMType", or "VM type"

    This message is displayed because use of an unsupported function was attempted for obj.

    Corrective action is only necessary in the following cases.

    [Solaris Containers]

    • When displayed during reconfiguration of an L-Server

      Changes cannot be made to the configurations of L-Servers using container resource pools that are outside the scope of management.

      Use the managed container resource pool of Resource Orchestrator, after changing the managed container resource pool in Resource Orchestrator to the container resource pool used by obj, or changing the obj settings on VM software.

  • When detail is "command options, the XML tag names or the XML tag names=values cannot be specified for VM type"

    Change or delete the command options, the XML tags or the XML tag values, and perform the operation again.

  • When detail is "command option cannot be specified for pool type pool"

    Execute the command without specifying the displayed options.

  • When detail is "please specify "true" as the Exist tag"

    Specify true for the Exist elements and the values, and perform the operation again.

  • When detail is "DiskLink and DiskCopy cannot be specified at the same time"

    Specify either the DiskLink element or the DiskCopy element, and perform the operation again.

  • When detail is "since redundancy is FT, Redundancy cannot be modified"

    Cancel the Redundancy specifications, and perform the operation again.

  • When detail is "the specified L-Server does not satisfy the conditions. type of VM, power status is invalid or spare server is set for a VM host ..."

    Check the VM type of the specified L-Server, the power status, and the setting conditions for spare servers, change the status or settings appropriately, and perform the operation again.

  • When obj is "PhysicalLanSwitch(PhysicalNic=position)" and detail is "switch is IBP mode"

    Operations for LAN switch blades in IBP mode cannot be performed using the rcxadm nsoptctl command.
    Change the mode of the LAN switch blade displayed in switch or perform VLAN operations manually.

  • In other cases

    This message is displayed because use of an unsupported function was attempted for obj. No action is required.


67281

FJSVrcx:ERROR:67281:obj:not supported. detail

Description

The specified command, subcommand, or option is not supported.
The name of the managed server or the port name is displayed for obj.
The following detailed information is given in detail.

  • "Manager"

    The server displayed for obj is an admin server.

  • "Port name"

    The port name displayed for obj is a port name not supported by Resource Orchestrator.

Corrective Action

Perform checks based on each piece of detailed information, if the combination of resources is incorrect or the values differ, change the values specified or the settings and then perform the operation again.

  • "Manager"

    • When this message is displayed during registration of a managed server, check that an admin server is not the target of the operation.

    • If displayed when performing reconfiguration of hardware properties, check that an admin server has not been mounted in the relevant slot.

  • "Port name"

    When changing port numbers, check there are no mistakes in port names.

    For how to change port numbers, refer to following:

    • For Virtual Edition, refer to "8.2 Changing Port Numbers" in the "User's Guide VE", or "5.11 rcxadm mgrctl" in the "Reference Guide (Command) VE"

    • For Cloud Edition, refer to "6.2 Changing Port Numbers" in the "User's Guide for Infrastructure Administrators (Resource Management)", or "5.14 rcxadm mgrctl" in the "Reference Guide (Command/XML) CE"


67283

FJSVrcx:ERROR:67283:server:cannot operate to target detail

Description

The specified managed server cannot perform operation against target.
The name of the managed server is displayed for server.
The target operation of server is displayed for target.

Corrective Action

Correct the specified target.


67285

FJSVrcx:ERROR:67285:the new password is invalid.

Description

An error has occurred because the PostgreSQL login user password has been changed.

Corrective Action

The configured user password is not correct.
Check the OS password setting conventions, and set an appropriate password.

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67287

FJSVrcx:ERROR:67287:obj1 is defined as type of obj2

Description

The command cannot be executed because the obj1 is defined as type of obj2.

Corrective Action

After resolving the problem, perform the operation again.


67288

FJSVrcx:ERROR:67288:obj:VM host and VM guest are not supported

Description

The VM host or VM guest is not supported.
The name of the specified server is displayed for obj.

Corrective Action

Specify the physical OS name, and then perform the operation again.


67291

FJSVrcx:ERROR:67291:obj:chassis information is not found

Description

The IP address specified is incorrect, or the chassis information specified is not registered on the admin server.

Corrective Action

Check the following:

  • Check that the specified IP addresses of the chassis and server management unit or the server information (such as IP address) are correct.
    If there are errors, perform registration again using the correct information.

  • Check if the chassis is powered on. If the chassis is not powered on, after powering it on, perform registration again.


67293

FJSVrcx:ERROR:67293:LAN switch is not registered

Description

The LAN switch for connection to the network interface of the managed server for registration is not registered.

Corrective Action

Register the LAN switch for connection to the network interface of the managed server for registration, and then perform the operation again.

  • How to check and register the destination LAN switch

    • For Virtual Edition, refer to "C.1 Connections between Server Network Interfaces and LAN Switch Ports" in the "Design Guide VE", and check the LAN switch to be connected to the NIC of the specified managed server.
      Refer to "B.3 Resource Definitions" in the "User's Guide VE", add LAN switch definitions to the system configuration file, and then import it again.

    • For Virtual Edition, refer to "C.1 Connections between Server Network Interfaces and LAN Switch Ports" in the "Design Guide CE", and check the LAN switch to be connected to the NIC of the specified managed server.
      Refer to "B.3 Resource Definitions" in the "User's Guide for Infrastructure Administrators (Resource Management)", add LAN switch definitions to the system configuration file, and then import it again.


67294

FJSVrcx:ERROR:67294:Slot number or IP address of the specified LAN switch blade is invalid

Description

The slot number or IP address of the specified LAN switch is incorrect.

Corrective Action

Check the mounting position of the LAN switch blade and IP address, specify the correct slot number and IP address, and then perform the operation again.


67295

FJSVrcx:ERROR:67295:obj:duplicate resource name found

[Virtual Edition]

Description

There are multiple resources with the name specified for obj.
Commands cannot be used to operate multiple resources with the same name.

Corrective Action

Execute the command after changing the names of resources so no two have the same name.
When it is not possible to change the names of resources with the same name, perform operations from the GUI.

[Cloud Edition]

Description

  • When registering resources to resource pools

    obj has already been registered in a resource pool.

  • When moving resources from the resource pool

    A resource that has the same name as obj is registered in the destination resource pool.

  • When performing user authentication using directory service

    obj is already registered in one of the following locations. The names are not-case-sensitive.

    • Root folder

    • Same resource folder

    • Same tenant

    • Inside the same resource pool

  • When importing the configuration information for the operation of Disaster Recovery environments

    There are multiple VM guests or VM hosts specified in obj.

    When the name on management software has been changed, reverse the change, and perform the operation again.

  • When operating network devices

    There are multiple network devices specified in obj.

  • When creating a L-Server, resource pool, folder, or tenant

    There are the following possibilities:

    • A resource with the same name already exists.

    • When created directly under the orchestration tree, an L-Server template with the same name may exist.

  • When creating or starting an L-Server, while the manager is under a high load.

    The corresponding operations may still be being performed. Therefore, check the progress of the operation in Recent Operations or the Event Log.

  • In other cases

    There are multiple resources with the name specified for obj.
    Commands cannot be used to operate multiple resources with the same name.

Corrective Action

  • When registering resources to resource pools

    With Resource Orchestrator, if obj has already been registered in a resource pool, it is displayed because currently registered resources cannot be registered. No action is necessary.

  • When moving resources from the resource pool

    Resources with the same name cannot be registered on this product. Change the resource name and then try again.

  • When performing user authentication using directory service

    A resource with the same name as an already registered resource is displayed, because it cannot be registered at the same time. Change the resource name, and then perform the operation again.

  • When operating network devices

    Execute the command again, referring to "7.4 Changing LAN Switch Settings" in the "User's Guide for Infrastructure Administrators (Resource Management) CE", after changing the network device name using the GUI.

  • When creating a L-Server, resource pool, folder, or tenant

    Change the name and perform creation again.

  • When creating or starting an L-Server, while the manager is under a high load.

    Check the following:

    • The hardware configuration of the admin server does not meet the requirements for a manager.

      Refer to "2.5 Hardware Environment" in the "Design Guide CE" and confirm that the hardware conditions described are met.

    • The CPU utilization of the admin server may be too high.

      Check if any high CPU usage applications are running on the admin server.

  • In other cases

    Execute the command after changing the names of resources so no two have the same name.
    When it is not possible to change the names of resources with the same name, perform operations from the GUI.


67296

FJSVrcx:ERROR:67296:not logged in

Description

Login as a Resource Orchestrator user has not been performed.

Corrective Action

Perform the operation again after logging in as a Resource Orchestrator user.
If this message is displayed when executing a command, log in as an administrative user of Resource Orchestrator or with OS administrator authority and perform the operation again.

For details of the authority necessary for executing commands, refer to "Chapter 1 Overview" in the "Reference Guide (Command) VE" or "Reference Guide (Command/XML) CE".
For details of how to log in as an administrative user of Resource Orchestrator, refer to "2.1 rcxlogin" in the "Reference Guide (Command) VE" or "Reference Guide (Command/XML) CE".

When operating managers in clusters, there is a chance that the shared disk for managers is not mounted.
Mount the shared disk for managers on the node the operation was performed on and perform the operation again.


67297

FJSVrcx:ERROR:67297:protocol not supported. detail=detail

Description

A communication error with the manager occurred during execution of a command.

Corrective Action

Check the following, resolve the problem, and execute the command again.

  • Check the Network Environment

    How to Check
    Check that the port number (service name: rcxweb, default: 23461) used by the admin server for the Resource Coordinator Manager service is not being used for another service.
    Execute the following command on the server where a manager is installed to check the usage status of the port number.

    1. Display process IDs using port numbers

      Example

      [Windows Manager]

      >netstat -oan | find "0.0.0.0:23461" <RETURN>
       TCP    0.0.0.0:23461          0.0.0.0:0              LISTENING       2632
      -> Process ID is 2632

      [Linux Manager]

      # netstat -lnp | grep ":23461" <RETURN>
      tcp      0      0 :::23461         :::*             LISTEN      4095/httpd
      -> Process ID is 4095
    2. Check that the process ID belongs to the httpd of Resource Orchestrator

      Example

      [Windows Manager]

      >tasklist /svc /FI "PID eq 2632" <RETURN>
      Image name                PID    service
      ========================= ====== ======================================
      httpd.exe                 2632   ResourceCoordinatorWebServer(Apache)

      [Linux Manager]

      # ps -fp 4095 <RETURN>
      UID        PID  PPID  C STIME TTY          TIME CMD
      root      4095     1  0 Jul18 ?        00:00:00 /opt/FJSVrcvmr/sys/apache/bin/httpd -k start

    Corrective Action
    When it was being used by another service, change the port number to be used.
    For how to change port numbers, refer to the following:

    • For Virtual Edition, refer to "8.2 Changing Port Numbers" or "9.1.6 Changing Port Numbers" in the "User's Guide VE".

    • For Cloud Edition, refer to "6.2 Changing Port Numbers" or "7.1.6 Changing Port Numbers" in the "User's Guide for Infrastructure Administrators (Resource Management)".

    • When "Data may have been corrupted during file transmission." is displayed, perform the same operation again.

When the port number being used by Resource Coordinator Manager is correct, or the corrective action above does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67298

FJSVrcx:ERROR:67298:console control error. detail=detail

Description

A console control error has occurred in the process in the rcxlogin command for hiding passwords.

Corrective Action

If terminal software other than the standard Windows command prompt is being used, check the settings of that software.
If the problem occurs when using the command prompt or the corrective action above does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67299

FJSVrcx:ERROR:67299:Manager process(es) still running.(process)

Description

Operation is not possible as the manager service is running.
The name of one of the running services is displayed for process.

Corrective Action

  • Refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE" or "Operation Guide CE", and check whether the "Manager Services" and "Related Services" have been stopped on the admin server. If any server is running, stop it.
    After stopping any started services, perform the operation that resulted in the error again.

[Windows Manager]

  • When operating managers in clusters, there is a chance that the cluster services for the manager and for the HBA address rename setup service are online on the same node.
    Check that the cluster services are not online on the same node in the [Failover Cluster Management] window, and migrate the cluster service for the HBA address rename setup service to another node if it is online on the same node.
    When other nodes have failed, perform the operation after recovery.