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Systemwalker Service Quality Coordinator User's Guide (Console Edition)
Systemwalker

6.1.2 Other content display errors

In addition, the following error codes may occur when an attempt is made to display content.

In such cases, perform the checks and actions indicated:

Error code

Check item

Action

536870912

Has Microsoft(R) Internet Information Services been set up correctly?

If the correct settings have not been made, set up Microsoft(R) Internet Information Services again by referring to "Microsoft(R) Internet Information Services" in the Installation Guide.

Has the target data been collected?

If not even one item of the target data has been collected, make settings so that the data is collected.

1074003968

Is the Manager service running?

Start the Manager service if it is not running already.

Can the name of the Manager be resolved from the operation management client?

If the name cannot be resolved, add the name and IP address of the Manager to the hosts file on the operation management client.

1074266112

Has the power to the Manager been turned off?

Turn the power to the Manager on if it has been turned off.

Has the IP address of the Manager been set up incorrectly on the operation management client?

The IP address/host name of the Manager is specified in the following registry key. Check if the content of this key is correct.

\\HKEY_LOCAL_MACHINE\SOFTWARE\Fujitsu\SQC-C\CurrentVersion\Settings\ManagerIP-Address

If the content is incorrect, specify the correct IP address/host name using the method described in "Changing the IP Address/Host Name of the Manager that Is Recognized by Operation Management Clients" in the Installation Guide.

1342308384

If the Operation Management Client's operating system is Windows Server 2008, Windows Vista, or Windows 7, has the folder described in "4.3.2.2 Display setting" been created?

If the Operation Management Client's operating system is Windows Server 2008, Windows Vista, or Windows 7, check that the folder described in "4.3.2.2 Display setting" has been created.