This chapter explains how to uninstall this software.
Required privileges
The user must have the privileges of a member of the Administrators group.
Note
Backing up user assets
Before uninstalling this product, back up any user assets that need to be kept. Refer to "Backup and Restore" in the User's Guide for the backup procedure.
Procedure
This procedure is common to the following install types.
"Systemwalker Service Quality Coordinator Enterprise Manager"
"Systemwalker Service Quality Coordinator Manager"
"Systemwalker Service Quality Coordinator Proxy Manager"
""Systemwalker Service Quality Coordinator Agent for Business"
Systemwalker Service Quality Coordinator Agent for Server"
"Systemwalker Service Quality Coordinator Operation Management Client"
Log in
Log in to the system with a user that has the privileges of a member of the Administrators group.
Executing uninstaller
From the Start menu, select Program or All Programs, Fujitsu, Uninstallation and Management (middleware).
[Software Name] : Installation type
[Version] : V15.0.0
[Date of Install] : The date of installation
[Install Directory] : <Installed Directory>
Information
When uninstallation is to be performed due to a failed installation, Systemwalker Service Quality Coordinator may be displayed in the Incomplete install tab. If this occurs, select [Systemwalker Service Quality Coordinator (Install type)] in the Incomplete install tab, click Remove button.
Selection of software to uninstall
Select software to uninstall on the above-mentioned screen, and then click Remove button.
Executing uninstallation
Click Uninstall button.
Finish
Click Finish button when uninstallation completed.
After uninstallation, following directories might be undeleted. In that case, delete following directories manually.
Installation directory
Variable file directory (except Operation Management Client)
Note
If the PDB storage location has been changed (refer to "6.6.1.1 Changing the PDB Storage Location"), then the destination directory needs to be deleted manually.
Report management folders (when dividing the report management folder in the operation management client)
Note
If the report management folder has been divided, then the virtual directory allocated to the report management folder also need to be deleted manually.
Point
About the uninstallation of the redistributable packages:
If the installers are installed on a system that does not have the following redistributable packages already installed, then these are automatically installed for you:
Windows
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64) Note: When installed on a Windows x64 machine
When uninstalling each environment, these packages are not automatically uninstalled.
Note
Uninstalling Systemwalker Service Quality Coordinator from an environment that also contains Systemwalker Centric Manager's Report function
If the computer contains both Systemwalker Centric Manager's Report function and a Systemwalker Service Quality Coordinator Operation Management Client, the Operation Management Client and the Report function will share library settings that are used for displaying graphs. If the Operation Management Client is subsequently uninstalled, some of the libraries used by Systemwalker Centric Manager's Report function will be deregistered from the system and it will no longer be possible to create graphs.
In such cases, run the "regfxdll.bat" batch file provided with Systemwalker Centric Manager's Report function to reregister the relevant libraries and enable graphs to be displayed.
This problem can occur when using the Report function of Systemwalker Centric Manager 13.0 or later.
Use the following procedure to run "regfxdll.bat":
Open a Command Prompt and change the current directory to the following:
<Systemwalker Centric Manager installation directory>\mpwalker\mpreport |
In a standard installation, the installation directory is as follows:
<C:\Win32APP> |
Example
C:\> cd Win32APP\mpwalker\mpreport |
Execute "regfxdll.bat".
Example
C:\Win32APP\mpwalker\mpreport> regfxdll.bat |
