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Systemwalker Service Quality Coordinator Technical Guide
Systemwalker

2.10.2 Communication mode using the Pull method


If communications between Managers and Agents (including Proxy Managers) is restricted, such as in Internet environments, the "Pull" method can be used instead of the "Push" method, as shown in the figure above.

For communications using the "Pull" method, an HTTP environment must be created where the Agents (and Proxy Managers) are located, using either of the following methods:

Note

  • Communication occurs using the Push method when a Manager operates in a two-level configuration.

  • Communication using the Pull method is driven by the Manager at regular intervals (of approximately 10 minutes). This means that it can take up to 20 minutes until information appears in the summary window.

  • To send data between V11 or V12 Agents and V13 or later Managers via "Pull" communications, install V13 or later Proxy Managers between them.
    Refer to "2.2 Relay model using Proxy Managers" for details on relay Proxy Managers.

  • From V13 Agents cannot connect to V11 or V12 Managers using "Pull" communications.

See

  • Refer to "Pull Type Communication Settings" in the Installation Guide for details on communication using the Pull method.

  • Refer to "Setting Up the Communication Environment" in the Installation Guide for details on the communication environment.

  • Refer to "Policy Distribution" in the User's Guide for details on policy distribution.