Error Type
ERROR
Output to event logs or syslogs
Yes
Description
The email transmission configuration file does not exist.
Parameters
Action method
Create the email transmission configuration file again or restore it from backup.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to read the email transmission configuration file.
Parameters
Action method
The path to the email transmission configuration file is displayed in the "File path". Check whether the file is readable. Remove the cause of the error, and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to read the email transmission configuration file.
Parameters
Action method
Set the correct values for the key items, and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to read the email transmission configuration file. A required parameter has not been entered.
Parameters
Action method
Set up the mandatory specification items in the email transmission configuration file, and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
A parameter has not been entered.
Parameters
Action method
Contact Fujitsu technical support.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to save the file.
Parameters
Action method
Check whether the "storage directory for email awaiting resend attempts" defined in the email transmission configuration file is writable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to send an email.
Parameters
Action method
Check whether it is possible to connect to the mail server defined in the email transmission configuration file. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
User information could not be found.
Parameters
Action method
Contact Fujitsu technical support.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Unable to send email because an email address has not been set.
Parameters
Action method
Specify the email address in the user information for the user to be contacted.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to read the file.
Parameters
Action method
Check whether the "storage directory for email awaiting resend attempts" defined in the email transmission configuration file is readable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to delete the file.
Parameters
Action method
Check whether the "storage directory for email awaiting resend attempts" defined in the email transmission configuration file is deletable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to move the file.
Parameters
Action method
Check whether the "storage directory for failed email" defined in the email transmission configuration file is writable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
The email will be moved to the failure folder because the maximum number of retries has been reached.
Parameters
Action method
To send the email again, execute the email resend command.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
An unexpected error has occurred.
Parameters
Action method
Contact Fujitsu technical support.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
An exception has occurred with the thread.
Parameters
Action method
Contact Fujitsu technical support.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Folders have not been specified.
Parameters
Action method
Review the settings in the email transmission configuration file.
The following items may not exist, or values may not have been specified.
"retrybox-path", "failbox-path"
Refer to the Reference Guide for information on the email transmission configuration file.
Error Type
INFO
Output to event logs or syslogs
Yes
Description
No retries will be attempted because the maximum number of retries is 0.
Action method
Review the settings in the email transmission configuration file.
To retry, set "smtp-retry-count" to a value greater than 0.
Refer to the Reference Guide for information on the email transmission configuration file.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
A parameter has not been entered.
Parameters
Action method
Contact Fujitsu technical support.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to read the file.
Parameters
Action method
Check whether the storage directory for email template files is readable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Error Type
ERROR
Output to event logs or syslogs
Yes
Description
Failed to obtain the subject.
Parameters
Action method
The format of the email template file is invalid. Set up a subject and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.