This chapter explains the messages output to myportal_trace.log.
<API name>- [<User ID>] Unjust access. Referer= [<Referer>]
Description
The referrer information in the HTTP request header is incorrect.
Parameter
<User ID >: ID of the login user
<Referer>: Referrer information for the HTTP request header
Action
Contact Fujitsu technical support.
<API name>- [<User ID>] [<Status>] <Detailed error information>
Description
L-Platform Manager View API returned an error with detailed error information.
Parameter
<User ID>: ID of the login user.
<Status>: Status returned by the L-Platform Manager View API
Action
Contact Fujitsu technical support.
<API name>-<Parameter name> not found in session. key=[<Key name>]
Description
A parameter required to call the L-Platform management function API cannot be found in the session information.
Parameter
<Key name>: Key name for identifying the parameter within the session information
Action
Contact Fujitsu technical support.
Exception while reading <File name>. <Exception information>
Description
An exception has been thrown while the settings file was being read.
Action
If the file name is custom_config.xml
Check whether there are any problems with the access permissions or the content of the following file, and correct any problems.
[Windows Manager]
Installation_folder\RCXCTMG\MyPortal\config\custom_config.xml[Linux Manager]
/etc/opt/FJSVcfmg/config/custom_config.xml
Use the Interstage Management Console to check whether "-Dmanagerview.customconfiguration ="<the file above>'" has been specified for the JavaVM option in the environment settings for the RCXCT_MyPortal WorkUnit, and add this setting if has not been specified already. Then stop the WorkUnit and start it again.
If the file name is managerview_config.xml
Check whether there are any problems with the access permissions or the content of the following file, and correct any problems.
[Windows Manager]
Installation_folder\RCXCTMG\MyPortal\config\managerview_config.xml[Linux Manager]
/etc/opt/FJSVcfmg/config/managerview_config.xml
Use the Interstage Management Console to check whether "-Dmanagerview.configuration="<the file above>'" has been specified for the JavaVM option in the environment settings for the RCXCT_MyPortal WorkUnit, and add this setting if has not been specified already. Then stop the WorkUnit and start it again.
<Exception information>
Description
An exception has been thrown during request processing.
Action
Contact Fujitsu technical support.
[<User ID>] <Parameter content> not found in request parameter. key=[<Parameter name>]
Description
There is a missing request parameter.
Parameter
<User ID>: ID of the login user
<Parameter name>: Name of the missing parameter
Action
Contact Fujitsu technical support.
[<User ID>] <Data name> data is change error (String to OMElement).
Description
An error has occurred while XML for the request data was being parsed.
Parameter
<User ID> : ID of the login user
Action
Contact Fujitsu technical support.
[<User ID>] File download error. <Exception information>
Description
An exception has been thrown during file transmission.
Parameter
<User ID>: ID of the login user
Action
Contact Fujitsu technical support.
[<User ID>] Unjust access. Referer= [<Referer>]
Description
The referrer information in the HTTP request header is incorrect.
Parameter
<User ID>: ID of the login user
<Referer>: Referrer information for the HTTP request header
Action
Contact Fujitsu technical support.
[<User ID>] Session not found in request
Description
Session information failed to be obtained.
Parameter
<User ID>: ID of the login user
Action
Contact Fujitsu technical support.
User ID not found in request header.
Description
The HTTP request header does not contain user ID information.
Action
Check the following, and correct any problems.
Has the Admin Server been registered on the ServerView Single Sign-On business system?
Has Notify User Information under Linkage with Web applications in the environment settings for the business system been enabled?
Have the Admin Server and "/myportal/" been defined in the protected resources?
[<User ID>] Role not found in request header.
Description
The HTTP request header does not contain role information.
Parameter
<User ID>: ID of the login user
Action
Check the ssoRoleName attribute in the user definitions for the ServerView Single Sign-On repository, and then set this attribute if it has not been set already.
[<User ID>] Organization ID not found in request header.
Description
The HTTP request header does not contain tenant name information.
Parameter
<User ID>: ID of the login user
Action
Check whether "o" has been set for the extended user information in the environment settings for the ServerView Single Sign-On repository server, and whether "o" has been selected in the "/myportal/" settings for the protected resources, and correct any problems.
Check the o attribute in the user definitions for the repository, and then set this attribute if it has not been set already.
[<User ID>] No role to use Manager View. role list=[<Role list>]
Description
The role required to use the L-Platform Manager View does not exist.
Parameter
<User ID>: ID of the login user
<Role list>: List of the roles for the login user
Action
Check the ssoRoleName attribute in the user definitions for the ServerView Single Sign-On repository, and then add any missing role information.
<API name> - [<User ID>] [<Status>] <Exception information>
Description
An exception has been thrown during the L-Platform Manager View API processing.
Parameter
<User ID>: ID of the login user
<Status>: Status returned by the L-Platform Manager View API
Action
Contact Fujitsu technical support.
<API name> - User id not found in session.
Description
There is no user ID in the session information.
Action
Contact Fujitsu technical support.
<API name> - [<User ID>] OrgId not found in session.
Description
There is no tenant name in the session information.
Parameter
<User ID>: ID of the login user
Action
Contact Fujitsu technical support.
<API name> - [<User ID>] Role not found in session.
Description
There is no role in the session information.
Parameter
<User ID>: ID of the login user
Action
Contact Fujitsu technical support.
<API name> - [<User ID>] Service id is not found in WebServiceConfig file. serviceId=[<Name of the L-Platform management function API>]
Description
Information about the L-Platform management function API could not be found in the definition file.
Parameter
<User ID>: ID of the login user
<Name of the L-Platform management function API>: Name identifying the L-Platform management function API
Action
Contact Fujitsu technical support.
<API name> - [<User ID>] Http send error. serviceId=[<Name of the L-Platform management function API>] http status=[<Status>]
Description
An HTTP error occurred while the L-Platform management function API was being invoked.
Parameter
<User ID>: ID of the login user
<Name of the L-Platform management function API>: Name identifying the L-Platform management function API
<Status>: HTTPS status
Action
Check whether the L-Platform management function is running normally.
If the L-Platform management function is not running, take the appropriate action for the L-Platform management function.
<API name> - [<User ID>] Exception while sending request. serviceId=[<Name of the L-Platform management function API>] <Exception information>
Description
An exception was thrown while the L-Platform management function API was being invoked.
Parameter
<User ID>: ID of the login user
<Name of the L-Platform management function API> : Name identifying the L-Platform management function API
Action
Contact Fujitsu technical support.
<API name> - [<User ID>] VSYS returned an error. serviceId=[<Name of the L-Platform management function API>] status=[<Status>]
Description
An error was returned while the L-Platform management function API was being invoked.
Parameter
<User ID>: ID of the login user
<Name of the L-Platform management function API> :Name identifying the L-Platform management function API
<Status>: Status returned by the L-Platform management function API
Action
Check whether an error has occurred with the L-Platform management function.
If so, take the appropriate action for the L-Platform management function.