3.4.2 Message Output During Uninstallation

[I402-ERR001] Failed to delete the %s file. Please contact the system administrator.

Variable Information

%s : name of file failed to be deleted

Cause

Failed to delete the file.

Resolution

Please delete this file manually.

[I402-ERR002] Failed to delete the %s folder. Please contact the system administrator.

Variable Information

%s : name of folder failed to be deleted

Cause

Failed to delete the folder.

Resolution

Please delete the folder manually.

[I402-ERR003] Failed to read the value of registry. Please contact the system administrator. The uninstallation is cancelled.

Cause

Failed to read the value of the registry.

Resolution

This could be caused because some value of registry is deleted. Please contact Fujitsu technical staff.

[I402-ERR004] Failed to generate registry. Please reuninstall it after logging on as an administrator. The uninstallation is cancelled.

Cause

Failed to generate the value of the registry.

Resolution

Please reuninstall it after logging on as an administrator.

[I402-ERR005] Failed to delete the registry. Please reuninstall it after logging on as administrator. The uninstallation is cancelled.

Cause

Failed to delete the value of the registry.

Resolution

Please reuninstall it after logging on as administrator.

[I402-ERR006] The user who performs uninstallation does not have administrator authority. Please reuninstall it after logging on as administrator. The uninstallation is cancelled.

Cause

The user who performs uninstallation does not have administrator authority.

Resolution

Please reuninstall it after logging on as administrator.

[I402-ERR008] Fail to delete the service. Please contact the system administrator. The uninstallation is cancelled.

Cause

Fail to delete the CT service.

Resolution

Please contact the system administrator.

[I402-ERR009] Failed to uninstall the monitoring function of Citrix XenApp. Please confirm the incorrect contents in the installation log file. Installation log file: [%s]. The uninstallation is cancelled.

Variable Information

%s : name of installation log file

Cause

This will be displayed when some errors occurred during the installation in silent mode.

Resolution

Please confirm the incorrect contents existed in installation log file in the path which is displayed in message.

[I402-ERR101] The password does not match. Please enter the correct password. The uninstallation is cancelled.

Cause

When starting the uninstallation, the password is not specified in the parameter.

Resolution

Please specify the password in the parameter when starting the uninstallation.

[I402-ERR102] The system tries to uninstall, but the correct password is not entered. (If you want to reinstall, please reinstall after uninstalling.) The uninstallation is cancelled.

Cause

The password specified in the parameter is incorrect.

Resolution

Please specify the correct password.

[I402-ERR103] Failed to stop Systemwalker Desktop Keeper services. The uninstallation is cancelled.

Cause

The services of monitoring function of Systemwalker Desktop Keeper client cannot be stopped during uninstallation.

Resolution

The above mentioned occurs when services have no response. Please reuninstall it after rebooting.

[I402-ERR104] Failed to replace the command prompt. Please contact the system administrator.

Cause

Failed to replace the command prompt by shortcut.

Resolution

Please modify the link address of the command prompt shortcut as “cmd.exe” program of system folder.

[I402-ERR105] Parameter format specified in the command line is incorrect. Please enter in the correct format.
ex. > Setup.exe /Silent "Password:[password], Reboot:1"
The uninstallation is cancelled.

Cause

The parameter format is incorrect.

Resolution

Please enter in the correct parameter format.

[I402-ERR106] Failed to read the parameter from the command line. Please reuninstall it after confirming the parameters. The uninstallation is cancelled.

Cause

Failed to read the parameter from the command line.

Resolution

Please reuninstall it after confirming the parameters.

[I402-ERR108] The previous installation/uninstallation does not finish. Please reuninstall it after rebooting. The uninstallation is cancelled.

Cause

The computer does not reboot after the previous installation/uninstallation.

Resolution

Please reuninstall it after rebooting.

[I402-ERR110] The parameter of uninstallation has been specified. The monitoring function of Citrix XenApp is still not installed. The uninstallation is cancelled.

Cause

The uninstallation is executed when the monitoring function of Citrix XenApp is not installed.

Resolution

[I412-ERR101] The password does not match. Please enter the correct password.

Cause

The password does not match.

Resolution

Please enter the correct password.