When the replacement of the CT occurred due to the failure of terminal hardware that installs the client (CT), please set the (Master) Management Server and terminal according to the following procedure and to make terminal before replacement judged to be the same as that after replacement.
Settings of the (Master) Management Server
Logon to the PC with a user that belongs to the Administrators group of local computer or a user that belongs to the Domain Admins group.
After selecting the [All Programs] - [Systemwalker Desktop Keeper] - [Server] - [Server Settings Tool] from the [Start] menu, the following window will be displayed.
Logon with the initial manager account.
Select [Stop Service] from the [Service] menu of the [Server Settings Tool] window.
The confirmation window for stopping service is displayed. Please click the [OK] button.
Click the [System Settings] button.
→ The following window is displayed.
When the MAC Address, Owner and OS Type have been modified, the item modified as [Same CT determination condition when registering CT] will be modified as [Not use].
Click the [Set] button.
Select [Start Service] from the [Service] menu of the [Server Settings Tool] window.
The confirmation window for starting service is displayed. Please click the [OK] button.
Settings of the terminal to install the client.
Please use the computer name before the change of hardware.
Install client (CT).
