Systemwalker Desktop Keeper V14g User's Guide for Administrator

2.4.2 Perform Terminal Operation Settings

Perform operation settings of the client (CT) (settings of conditions relating to attached data and method of log sending). Only the system administrator can perform the settings.

The operation settings of the client (CT) is performed in the unit of the Management Server and Master Management Server. The configuration value is obtained from the Management Server and Master Management Server when the client (CT) is started. In addition, when the CT policy is updated immediately, the value of operation settings of the client (CT) will also be updated.

In a 3-level structure, when the initial configuration value of terminal operation settings is changed, it has nothing to do with the Active Directory Linkage and the collective management of user policy, and the value must be reset in all Management Servers (when the client (CT) is connected to the Master Management Server, the Master Management Server should be the same.)

Note

The timing for operation settings to be reflected to the client (CT)

The timing for operation settings to be reflected to the client (CT) is as follows:

• When the client (CT) operation settings are

• performed and the CT policy is updated immediately in the client (CT), it will be reflected after the next startup of the client (CT).

• When the client (CT) operation settings are performed and the CT policy is not updated immediately in the client (CT) it will be reflected after the next startup of the client (CT).

The set procedure is as follows:

1. Start [Management Console].

2. Select [Terminal Operation Settings] from the [Operation Settings]menu.

   →The [Terminal Operation Settings] window is displayed.

   

3. Enter the following information and click the [Set] button.

[Attached data condition settings]

Item Name	Description
[Attached data accumulation settings]	Specify the location for saving the attached data (screen capture, original file backup in file export). [Server (recommended)] Save the attached data in the Management Server. [CT] Save the attached data to the client (CT). The data will not be sent to the Management Server. It will be saved to the Save folder under the folder for saving log files in the client (CT). The function of managing the saved attached data does not exist. Therefore, the system administrator needs to regularly confirm the saved data. The location for saving attached data is protected by the SYSTEM authority. During confirmation, please add the user of viewing data in the security settings of save folder. For screen capture data, the file name is “CAP-(CTID of 36 characters)-YYYYMMDDHHMMSS-04-02-00-AAAAAA-B.png”, AAAAAA is random digit. B is 1 or 2, 1 is the screen capture obtained at first while 2 is the screen capture obtained after 5 seconds. For the original file backup being exported, the file name is “CAB-(CTID of 36 characters)-YYYYMMDDHHMMSS-11-00-00-AAAAAA-1.(extension of the original file)”, AAAAAA is random digit. The initial value is [Server (Recommended)].
[Invalid interval of screen capture]	To prevent the high load of the client (CT), specify the interval between two screen captures. The initial value (recommended value) is “60”. The minimum value is “1”, and the maximum value is “999”. Within the configuration value, even if the conditions of next screen capture are satisfied, the screen capture cannot be performed. (In window title log, the action of screen capture will be collected. When collecting the screen capture during PrintScreen key operation and PrintScreen key prohibition, even if the settings take effect, collection can be continued.)
[Maximum number of images can be saved in CT]	The number of maximum screen captures saved in the client (CT) can be specified. The initial value (recommended value) is “100”. The minimum value is “10”, and the maximum value is “999”. It is the settings that are valid for both the screen capture collection in window title logs, and screen capture collection during PrintScreen key operation and PrintScreen key prohibition. When the screen capture data saved in the client (CT) exceeds the value specified in [Maximum number of images can be saved in CT], the older images will be deleted. When more screen capture data can be saved in the client (CT), please modify [Maximum number of images can be saved in CT] as needed.

[Terminal Operation Settings]

Item Name		Description
[Start time of logon prohibition]		Select the interval from the detection of logon prohibition to logoff or shutdown in the client (CT). [Prohibition after 30 seconds] Logoff or shutdown 30 seconds after the logon prohibition is detected. [Prohibit immediately] Logoff or shutdown immediately after the logon prohibition is detected. Initial value is [Prohibition after 30 seconds].
[Printer increasing/decreasing monitor interval]		Specify monitoring interval (seconds) of printer increase/decrease in the client (CT). The initial value (recommended value) is “15”. The minimum value is “15”, and the maximum value is “9999”. Although the monitoring interval of the printer increase/decrease can be prolonged, and the load of imposed on the client (CT) and network can be reduced by increasing this value, it is possible that neither the newly installed printer nor the printing log during printing on this printer will be recorded. Please set to the recommended value if there is no particular problem.
[Number of times of printing jobs monitoring]		Specify the monitor times for printing jobs performed by the client (CT) after printing. The initial value is (recommended value) is “4”. The minimum value is “3”, and the maximum value is “9”. (Monitoring interval is 10 seconds.) Please increase this value when file names and total number of pages are incorrect in the collected log.
[Printing Monitor Mode]		Select the mode of printing in the client (CT). [Manage printing monitor mode in Management server] is not selected Changes for settings of printing methods on the Management Server and Master Management Server are invalid. [Manage printing monitor mode in Management server] is selected Changes for the settings of printing methods on the Management Server and Master Management Server are valid. [Monitor printing of all printers set in CT (recommended)] The printing mode becomes [Monitor printing of all printers on this CT (recommended)] [Monitor printing of local printers only] The printing mode becomes “Monitor the printing of local printers only”. The initial value is that [Manage printing monitor mode in Management server ] is not selected
[Settings of Collective Log Sending]	[Interval of Log Sending]	Specify the interval (seconds) of sending logs when collective log sending. The initial value (recommended value) is “300”. The minimum value is “60”, and the maximum value is “9999”. The [Interval of Log Sending] will be valid when any of the following options in the [Other Settings] tab of CT policy is set. When [Send immediately when operation logs occur] and [Send operation logs accumulated in certain collectively after connection] are selected. When [Send after collecting logs for a certain period] and [Send operation logs accumulated in certain collectively after connection] are selected.
	[Interval during continuous sending]	Specify the interval (seconds) between two times of log sending when collective log are sent. The initial value is (recommended value) is “60”. The minimum value is “30”, and the maximum value is “9999”. The [Interval of Continuous Sending] will be valid when any of the following options in the [Other Settings] tab of CT policy is set. When [Send immediately when operation logs occur] and [Send operation logs accumulated in certain collectively after connection] are selected. When [Send after collecting logs for a certain period] and [Send operation logs accumulated in certain collectively after connection] are selected.
	[Maximum number of logs can be sent at one time]	Specify the maximum number of logs that can be sent at one time when collective log are sent. The initial value is (recommended value) is “1000”. The minimum value is “100”, and the maximum value is “5000”. The [Maximum Number of Logs Sending for One Time] will be valid when any of the following options in the [Other Settings] tab of CT policy is set. When [Send immediately when operation logs occur] and [Send operation logs accumulated in certain collectively after connection] are selected. When [Send after collecting logs for a certain period] and [Send operation logs accumulated in certain collectively after connection] are selected.
	[Communication Timeout]	Specify the timeout value (seconds) of connection between the CT and server when logs are sent collectively. The initial value is (recommended value) is “150”. The minimum value is “30”, and the maximum value is “300”. When communication cannot be performed within the configuration value, logs will be re-sent during the next log sending. The [Communicate Timeout] will be valid when any of the following options in the [Other Settings] tab of CT policy is set. When [Send immediately when operation logs occur] and [Send operation logs accumulated in certain collectively after connection] are selected. When [Send after collecting logs for a certain period] and [Send operation logs accumulated in certain collectively after connection] are selected.
[Settings of offline log sending]	[Interval of log sending each item of log]	Specify the interval (ms) of sending each log when logs are sent immediately. The initial value is (recommended value) is “50”. The minimum value is “50”, and the maximum value is “5000”. The [Sending Interval of Each Log] will be valid when any of the following options in the [Other Settings] tab of CT policy is set. When [Send immediately when operation logs occur] and [Send accumulated logs immediately after connection] are selected. When [Send immediately when operation logs occur] and [Send operation logs accumulated in certain collectively after connection] are selected.
	[Interval of monitoring server connection]	Specify the communication confirmation interval (seconds) of the server when logs are sent immediately. The initial value is (recommended value) is “60”. The minimum value is “30”, and the maximum value is “900”. The [Monitoring Interval of Server Connection] will be valid when any of the following options in the [Other Settings] tab of CT policy is set. When [Send immediately when operation logs occur] and [Send accumulated logs immediately after connection] are selected. When [Send immediately when operation logs occur] and [Send operation logs accumulated in certain collectively after connection] are selected.

Note

About sending command operation log to server

Command logs are always sent immediately after collection (not affected by these settings).

The following describes the settings of collective log sending .

When shifting from offline to online, 1000 logs in the 1500 accumulated logs will be sent first and the remaining 500 logs will be sent 60 seconds later (the interval of continuous sending).
After being online, new logs will continue to accumulated. When the number reaches 300, after 500 logs are sent, these logs that continue to be accumulated will be sent 300s later.

[Setting of Original File Backup Condition]

Item Name	Descriptions
[Maximum total size of Original of File Export]	Specify the maximum value of total original files backup in file export that can be saved in the client (CT). The original file backup that exceeds this configuration value cannot be saved. The initial value is the maximum value. The minimum value is “1” (MB) and the maximum value is “700” (MB).
[Maximum Size of a single File]	Specify the maximum of one file when original file is backed up. The original file backup that exceeds this configuration value cannot be saved. The initial value is the maximum value. The minimum value is “1” (MB) and the maximum value is “50” (MB).

Logs Collected in Safe Mode or Safe Mode with Network

Logs collected in safe mode or safe mode with the network will be sent to the Management Server when starting in normal mode next time.