Common Notes for All Media Types
When the log saving folder that is set during the installation of the client (CT) is not in the C drive, please do not set export prohibition for the drive where the folder for the saving logs is located.
The target device of export prohibition can be a fixed hard disk, floppy disk, MO, memory storage, DVD/CD, removable hard disk (connecting through USB, IEEE1394, or PCMCIA), network folders, or devices identified as removable drives by the OS.
The target facilities of the reading prohibition can be floppy disks, MO, flash memories, DVDs/CDs, removable hard disks (connected through USB, IEEE1394, or PCMCIA), network folder, or device identified as removable drive by the OS.
The drive for which the export prohibition has bee set is read only.
When a folder is copied from a drive under export prohibition, only the folder will be copied but the files in the folder will not be copied.
A drive under export prohibition cannot be formatted through Explorer (but can be formatted using export utility).
When the file on is shared on a network and the folder is accessed through UNC path, the network access prohibition will be effective and the access will be disabled.
Though network access prohibition can be set in the [File Export Prohibition] tab of Management Console, the drive letter of the drive under writing prohibition cannot be set. Therefore, when setting the writing prohibition function, please make sure to select the [Network] in the drive type.
If a folder is set to be an excluded folder and its upper-level folder is allocated as a network drive, access to the excluded folder may be disabled or files cannot be copied from or created in the excluded folder, even though this excluded folder can be displayed under the network drive. In this case, please access the excluded folder through the UNC path.
A maximum of 50 excluded folders or 500-byte full paths of excluded folders can be registered. However, after a large number of excluded folders have been registered, terminal performance will be reduced. Therefore, it is recommended to reduce the number of registered excluded folders if possible.
In the structure of shared folders as follows, the shared folder B will not be excluded when the shared folder A is set as an excluded folder.
Example: If a shared folder exists under the shared folder A.
When excluding the shared folder B, please set both shared folder A and B to excluded folders.
If export prohibition is enabled for the drive of the recycle bin, files cannot be deleted to the recycle bin. In this case, please disable the export prohibition for the drive or press Shift+Delete to permanently delete files.
Example: the recycle bin is in D drive and is under export prohibition.
When the PEINT command in the Command Prompt window is used to print via the network printer, access prohibition may occur. In this case, print after registering the network printer to an excluded folder.
Example of specifying an excluded folder: \\192.168.1.1\printer01
Notes on DVD/CD/BD Media Types
Since this product has the driver that is similar to that of burning software installed on the client (CT), when other burning software or packet writing software are installed at the same time, they may run abnormally. If these burning software or packet writing software are used frequently, it is recommended to verify whether the software can run normally in advance.
Sometimes, export prohibition may fail due to the burning software.
For the burning software (Example: Drag'on Drop) that writes to the drive of direct path (IDE/USB)
Please perform startup prohibition for the burning software by registering the program name of the burning software in the application startup prohibition.
(Example: Specify to DragDrop in the case of Drag'on Drop)
The drive types, connection methods, media types, and burning software that support CD/DVD export prohibition are as follows:
Drive connection methods
ATAPI
USB 1.1/2.0
IEEE1394
Media
CD-R/RW
DVD-R/RW
DVD-R Dual Layer
DVD+R/RW
DVD+R Dual Layer
DVD-RAM (unless it is identified as a removable disk)
BD-R
BD-RE
Burning software
B's Recorder GOLD 9
Win CDR 9
Record Now! Version 7
Easy Media Creator 8
Nero 7
Burning a CD by using the explorer
DVD-RAM media is likely to be identified as a removable disk by the OS. At this time, it must be prohibited as a removable disk.
HD DVD is not supported. (When writing to an HD-DVD drive under writing prohibition, the written media may be damaged.)
Set [Access to CD-ROM is restricted to local logon user only] of Windows security policy to [Disable]. If [Access to CD-ROM is restricted to local logon user only] is set to [Enable], Systemwalker Desktop Keeper will not be able to control the DVD/CD drive. Therefore, even if export prohibition has been set for DVD/CD, burning software can be used for writing.
During DVD/CD/BD writing or reading prohibition, the information of media device cannot be obtained with other software.
During DVD/CD/BD writing or reading prohibition, files in the media cannot be deleted.
During DVD/CD/BD writing or reading prohibition, the DVD/CD/BD media cannot be ejected. In this case, please eject again after canceling the DVD/CD/BD writing or reading prohibition.
During DVD/CD/BD writing or reading prohibition, the DVD/CD/BD device cannot be deleted. In this case, please delete again after canceling DVD/CD/BD writing or reading prohibition.
About Export to a USB Device with Locking Function
If export prohibition and reading prohibition have been set for a USB device with locking function, locking, unlocking, or ejection of the USB device may fail. In this case, please lock, unlock, or eject again.
In addition, when reading prohibition has been set, since the following USB device with locking function cannot be unlocked, it cannot be used as well (neither can it be used through the export utility).
It is identified as two removable drives: one allows read-only access and the other is the device ejected before authentication (※).
