User management involves managing information about users and organizations, which change as a result of personnel changes and organizational restructuring.
User management methods
There are two methods for user management: "User management by the service provider department", and "User management by the service user department".
User management by the service provider department
With this method, the system administrator uses user management commands to manage users and organizations.
User management by the service user department
With this method, the administrator of the service user department uses GUI operations to manage the administrators and general users in the user department within the organization.
User management functions
User management can be broadly classified into three types, as follows:
Organization management
User management
Service management
The following table shows which roles have permission to perform which type of user management operation:
Overview | User management by the service provider department | User management by the service user department | |||||
|---|---|---|---|---|---|---|---|
System administrator | Service provider department administrator | General user | System administrator | Service user department administrator | General user | ||
Organization management | Register new organizations | Yes | No | No | Yes | No | No |
Delete organizations | Yes | No | No | Yes | No | No | |
Change organization names | Yes | No | No | Yes | No | No | |
List organization information | Yes | No | No | Yes | No | No | |
User management | Register users | Yes | No | No | Yes (*1) | Yes (*3) | No |
Delete users | Yes | No | No | Yes (*1) | Yes (*3) | No | |
Change user information | Yes | Yes (*2) | Yes (*2) | Yes (*1) | Yes (*3) | Yes (*2) | |
Move users | Yes | No | No | Yes | No | No | |
List user information | Yes | No | No | Yes | Yes (*3) | No | |
Service management | Change service management source | Yes | No | No | Yes | No | No |
Yes: Operation allowed, No: Operation not allowed.
*1: Because users are managed by the service user department, commands should be used only when necessary.
*2: Users can only change their own information from the user management window.
*3: Operations relating to general users and user department administrators can be performed from the user management window.
Note
A single user ID cannot be registered with multiple organizations.
Organizations cannot be layered.
In order to ensure user uniqueness, a user ID cannot be used again once its user has been deleted.
Refer to "Chapter 4 User Management" , "Systemwalker Service Catalog Manager V14g Infrastructure Service Function Operation Guide” for Administrators for details on managing organizations and users, and operations involving personnel changes and organizational restructuring.
