This Device cannot be used. This is because the registration information is incorrect. Device Name=[DEVICE]
Explanation
This device cannot be used because its definition information is invalid.
Parameters
DEVICE : Device name
System administrator response
Cancel the registration using the swsrpdelvol command (Replication volume information deletion command), and then use the swsrpsetvol command (Replication volume information configuration command) to register the information again. For details of those commands, refer to the following:
"swsrpsetvol (Replication volume information configuration command)" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"swsrpdelvol (Replication volume information deletion command)" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Device cannot be used. This is because no Base Information exists in Repository. Device Name=[DEVICE]
Explanation
The device displayed at DEVICE parameter cannot be used because it is not defined for management under AdvancedCopy Manager.
Parameters
DEVICE : Device name
System administrator response
Refer to the following manual and fetch device information under the Storage Server for the device not defined as a management object of AdvancedCopy Manager, and then execute the resource adjustment command.
For backup of normal job volume (Solaris, Windows, HP-UX, and Linux version):
If the Storage Management Server is a Solaris version:
"Fetching device information on a Storage Server" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Refer to the following manual for the details of a resource adjustment command.
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An invalid line was detected. Device Map File=[MAP], Line Number=[LINE]
Explanation
An invalid line was detected.
Parameters
MAP : Device map file name
LINE : Line number of invalid line
System administrator response
Check the data on the invalid line and correct it.
No description of transaction volume exists. Device Name=[DEVICE]
Explanation
A Transaction Volume needs to be written in the Device map file.
Parameters
DEVICE : Device name
System administrator response
You should write a transaction volume information to Device map file.
This Command cannot be run. This is because the user is not a root user.
Explanation
[Solaris, Linux, HP-UX, and AIX versions]
An AdvancedCopy Manager command can be issued only with root authority.
[Windows version]
An AdvancedCopy Manager command can be issued only with administrator's authority.
System action
The system interrupts processing.
System administrator response
[Solaris, Linux, HP-UX, and AIX versions]
Re-execute processing with root authority.
[Windows version]
Re-execute processing with administrators authority.
Input Storage Server Name is incorrect. Storage Server Name=[SERVER]
Explanation
The specified Storage Server name is not defined.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
Confirm the Storage Server name, and then re-execute processing.
Input Device Name is incorrect. Device Name=[DEVICE]
Explanation
One of the following events has occurred:
The specified device name is invalid.
The device at the same physical position as the specified device name has already been defined volume.
The device at the same physical position as the specified device name has already been registered in a transaction volume or a backup volume.
The device at the same physical position as the specified device name has already been registered in a copy source volume or a copy destination volume.
The specified device is not under the management of AdvancedCopy Manager.
The ETERNUS disk storage system is set incorrectly.
The device information is abnormal. [Windows only]
There is no dependent relationship set between the volume and the AdvancedCopy Manager service. [Windows only]
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
If the device name is invalid, specify a valid device name and then re-execute processing.
If a device located at the same physical location is already defined, check the physical position of the device and then re-execute processing.
If a backup volume is already mounted, unmount the backup volume and then re-execute processing.
If the device is not defined as a management object of AdvancedCopy Manager, fetch device information under the Storage Server in accordance with the following manual, and then re-execute processing.
If the Storage Management Server is a Solaris version:
"Fetching device information on a Storage Server" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If a dependent relationship has not been set between the volume and the AdvancedCopy Manager service, set a dependent relationship and then re-execute. Refer to the following manual for details of dependent relationships:
"Notes on cluster operation" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
For the replication volume used by synchronous processing, restore device information and then re-execute.
Verify that the ETERNUS disk storage system is set so that OPC/EC can be executed.
If the above setting is correct, restore the device information and re-execute the processing.
Use of the Input Device is exclusive. Device Name=[DEVICE]
Explanation
The specified device is being used by another AdvancedCopy Manager command.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until processing for another command using the device is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Command Argument is incorrect. Arg=[ARG]
Explanation
The specified command contains an invalid argument.
Parameters
ARG : Argument
System action
The system interrupts processing.
System administrator response
Re-enter the command with a valid argument specified.
This Command Parameter requires the Device Name.
Explanation
The command requires a device name to be specified in an argument.
System action
The system interrupts processing.
System administrator response
Specify a device name and re-execute processing.
The file could not be opened. Filename=[FILE]
Explanation
A mismatch was found in the resources managed by AdvancedCopy Manager.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
If a file name is specified in a command operand, then confirm that the specified file name is correct. After confirming that the file name is correct, check whether the file is accessible.
If no file name is specified in a command operand, then mismatched management resources were found. Before re-executing the command, execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be read. Filename=[FILE]
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command and then re-execute processing.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be written to. Filename=[FILE]
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager, or the capacity of the management file is insufficient.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
If the management data set area is too small, delete unnecessary information in the area. If necessary, increase the area. If an inconsistency occurred in the management resource, execute the resource adjustment command and then re-execute processing.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be deleted. Filename=[FILE]
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command and then re-execute processing.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The environmental setting is undefined.
Explanation
The Storage Server environment and the Storage Management Server environment have not been defined, or the device is not connected correctly.
System action
The system interrupts processing.
System administrator response
Define the Storage Server environment, and then re-execute processing, or ensure that the device is connected normally, and then re-execute processing.
When cluster operation is being performed, verify that the environment variable SWSTGNODE is set correctly.
For details of the environment variable SWSTGNODE, refer to the following manual:
"Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because another AdvancedCopy Manager Command is running.
Explanation
This command cannot be executed during execution of another AdvancedCopy Manager command.
System action
The system interrupts processing.
System administrator response
Wait until processing for another command terminates, and re-execute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even if no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because Resource Matching Command is running.
Explanation
This command cannot be executed during the execution of the resource matching command.
System action
The system interrupts processing.
System administrator response
Wait until the resource matching command terminates, and then re-execute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
OPC cannot be run. Error=[ERROR]
Explanation
OPC cannot be executed.
Parameters
ERROR : Detail error message of the ETERNUS disk storage system
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" and take appropriate action in accordance with the corrective action provided in the error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
This Command cannot be run. This is because copy run earlier failed.
Explanation
Copying that was performed previously was unsuccessful.
System action
The system interrupts processing.
System administrator response
Take appropriate action in accordance with the following manual:
"Troubleshooting for a hardware error, etc, occurring during Replication" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because a copy is running.
Explanation
The command cannot be executed while copying is in progress.
System action
The system interrupts processing.
System administrator response
After copying is finished, re-execute processing.
This command cannot be run. This is because the environmental setting is incorrect.
Explanation
One of the following events has occurred:
The information set when a volume was registered has been changed.
A hardware abnormality has occurred.
Another disk drive has been mounted by using the drive pass function.
A disk has been mounted to multiple mount points using the drive path function.
System action
The system interrupts processing.
System administrator response
Use the device usage state display command to check whether the information that was set when a transaction volume or backup volume was registered has been changed. If the information has been changed, restore it to its state at the time the setting was made, and then re-execute the processing.
If the current information has been changed before it was used, refer to the following manuals to learn how to change it, and then re-execute the processing.
"Changing device configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Check whether a hardware abnormality occurred, remove it if this is the case, and re-execute the processing.
If another disk drive is mounted by using the drive path function, cancel the mount, and re-execute the command.
Unable to execute. This is because the SafeFILE file system composed of more than one device is mounted.
Explanation
Processing cannot be performed because a SynfinityFILE file system consisting of multiple devices is mounted.
System action
The system interrupts processing.
System administrator response
Unmount the SynfinityFILE file system consisting of multiple devices, and execute processing.
Process creation failed. Process Name=[PROC], SignalCode=[SIGNO]
Explanation
Process generation failed.
Parameters
PROC : Process name
SIGNO : Signal code
System action
The system interrupts processing.
System administrator response
The process indicated in PROC parameter cannot be generated. Respond to the signal code, and then re-execute processing.
SafeDISK has not been correctly installed.
Explanation
SynfinityDISK is not installed normally.
System action
The system interrupts processing.
System administrator response
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
SafeFILE has not been correctly installed.
Explanation
SynfinityDISK is not normally installed.
System action
The system interrupts processing.
System administrator response
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
Setting value for an environment variable failed. Environment variable=[ENV], Value for variable=[VALUE], Error code=[CODE]
Explanation
The environment variable could not be set on the Storage Server that performed backup processing. This message is output only when Solaris, HP-UX, Linux or AIX is running on the Storage Server that performed backup processing.
Parameters
ENV : Environment variable
VALUE : Value for variable
CODE : OS error code
System action
The system interrupts processing.
System administrator response
On the Solaris Storage Server that encountered a backup processing error, execute the Solaris man command to display the man manual. Refer to "intro(2)" in the man manual, look up the operating system error code, and then fix the error.
Resource data does not match.
Explanation
There is an inconsistency in resource information.
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be opened. Filename=[FILE]
Explanation
An attempt to open the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
The file could not be read. Filename=[FILE]
Explanation
An attempt to read the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
The file could not be written to. Filename=[FILE]
Explanation
An attempt to write to the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
The file could not be deleted. Filename=[FILE]
Explanation
An attempt to delete the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
A communication error occurred. Server name=[SERVER], Error=[ERROR], Reason=[REASON]
Explanation
An error occurred during communication processing.
Parameters
SERVER : Server name
ERROR : Error code
REASON : Detail code
System action
The system interrupts processing.
System administrator response
Check the environment definitions of the Storage Server and Storage Management Server. Ensure that the communication destination equipment contains no error, and then re-execute the processing.
Device information does not match. Device Name=[DEVICE]
Explanation
Processing cannot be performed because of inconsistent device information.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Correct device information, and then re-execute processing.
An SQL error occurred during repository-access. SQLSTATE=[SQLSTATE]
Explanation
An SQL error occurred during access to the repository.
Parameters
SQLSTATE : SymfoWARE SQLSTATE code
System action
The system interrupts processing.
System administrator response
Perform an action in accordance with the code indicated in SQLSTATE parameter as follows:
40003:
The maximum allowable number of concurrent connections to the repository was exceeded. Re-execute processing later.
71001:
The repository is inactive. Refer to the following manual and restart the RDB daemon/services.
[Solaris and Linux versions] (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name is "SymfoWARE RDA RDBSWSTF" and "SymfoWARE RDB RDBSWSTF").
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
00000:
Repository access is temporarily not possible. Wait a while, then re-execute.
If a code other than the above is indicated or if the above action fails to eliminate the error cause, refer to the following manual.
"Troubleshooting for a failure in access to a repository database" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the error still occurs, refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Storage Server Information was not found in Repository. Storage Server Name=[SERVER]
Explanation
The specified Storage Server information is not found in the repository.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
Confirm that the server name is displayed when the swstsvrdisp command (Storage server configuration information display command) is executed.
If the server name is not displayed, execute the swstsvrset command (Storage Server configuration information setting command). For information of the swstsvrset command, refer to the following manual.
"swstsvrset (Storage Server configuration information setting command)" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Mismatched management resources were found when the swstsvrset command was executed. Execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Base Information of the Device was not found in Repository. Storage Server Name=[SERVER] Device Name = [DEVICE]
Explanation
No base information in the repository corresponds to the specified transaction volume information.
Parameters
SERVER : Storage Server name
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A remote process error occurred. Server name=[SERVER], Error=[ERROR]
Explanation
An error occurred at the remote communication destination during processing.
Parameters
SERVER : Server name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Respond to the message that appears immediately before this message, and then re-execute processing.
Resource data in Repository does not match that in Storage Server. Storage Server Name=[SERVER]
Explanation
An inconsistency is found between resource information in the repository and resource information on the server.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Connection to Communication Daemon failed.
Explanation
No connection can be set up with the communication service.
System action
The system interrupts processing.
System administrator response
Check the environment for connection with the communication service, and then re-execute processing.
The server name could not be read from Registry.
Explanation
Storage Server information cannot be obtained from the registry.
System action
The system interrupts processing.
System administrator response
Check that the environment definition of the configuration management function is correct, and then re-execute processing.
The Repository Access Function could not be called up. Error=[ERRNO]
Explanation
An error occurred during access to the repository.
Parameters
ERRNO : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.3 Error Codes for Repository Access", take the corrective action indicated in ERRNO parameter, and re-execute the processing.
When cluster operation is performed, verify that environment variable SWSTGNODE is set correctly.
Refer to "Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" for details on the environment variable SWSTGNODE.
A Server Information item could not be acquired. Error=[ERRNO]
Explanation
Storage Server information cannot be obtained.
Parameters
ERRNO : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, then re-execute processing.
A code set could not be converted. Error=[ERROR], input=[INPUT], output=[OUTPUT], string(HEX)=[STR(HEX)]
Explanation
Character code conversion failed.
Parameters
ERROR : Error code
INPUT : Conversion source code
OUTPUT : Conversion destination code
STR(HEX) : Conversion character string (hexadecimal)
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, then re-execute processing.
A Device Information could not be acquired. Error=[ERROR]
Explanation
An attempt to obtain device information failed.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, then re-execute processing.
An error occurred on Storage Management Server.
Explanation
An error occurred on the Storage Management Server.
System action
The system interrupts processing.
System administrator response
Respond to the message that appears immediately before this message.
AdvancedCopy Manager type could not be read from Registry.
Explanation
The AdvancedCopy Manager type cannot be obtained from the configuration management component registry.
System action
The system interrupts processing.
System administrator response
Ensure that the environment setting of the configuration management function is normal, and then re-execute processing.
A code set could not be converted during access to repository. Error=[ERROR]
Explanation
Character code conversion during access to the repository failed.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, then re-execute processing.
The Base Information of the Storage Server could not be found. Storage Server Name=[SERVER]
Explanation
The specified Storage Server is not defined as managed by AdvancedCopy Manager.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
Define the Storage Server in accordance with the following manual, and then re-execute processing.
"Registering a Storage Server" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
EC cannot be run. Error=[ERROR]
Explanation
EC cannot be executed.
Parameters
ERROR : Detail error message of ETERNUS disk storage system
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" and take appropriate action in accordance with the corrective action provided for the error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
The File could not be found. File Name=[FILE]
Explanation
The specified file is not found.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Verify that the specified file exists and that its name is valid, and then re-execute processing.
This Command cannot run. This is because Resource files have been destroyed.
Explanation
This command cannot be executed because the resource file is corrupted.
System action
The system interrupts processing.
System administrator response
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then re-execute processing.
For the resource restore command, refer to the following manual:
"Replication volume information configuration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource files could not be saved. Saving Directory Name=[DIR]
Explanation
An attempt to save the resource file failed.
Parameters
DIR : Name of the save directory
System action
The system interrupts processing.
System administrator response
Ensure that the device containing the save directory has enough free space, and then re-execute processing.
Resource files cannot be converted. This is because their format is incorrect.
Explanation
The current resource file cannot be converted because its format is invalid.
System action
The system interrupts processing.
System administrator response
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then re-execute processing.
For the resource restore command, refer to the following manual:
"Replication volume information configuration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot run. This is because the Resource files are of an older version or have been corrupted.
Explanation
This command cannot be executed because the version of the resource file is too old or the resource file is corrupted.
System action
The system interrupts processing.
System administrator response
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then re-execute processing.
For the resource restore command, refer to the following manual:
"Resource restoration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource Matching Command cannot be run.
Explanation
The resource matching command failed.
System action
The system interrupts processing.
System administrator response
Respond to the message that appears immediately before this message, and then re-execute processing.
AdvancedCopy Manager has not been correctly installed.
Explanation
AdvancedCopy Manager is not normally installed.
System action
The system interrupts processing.
System administrator response
Reinstall AdvancedCopy Manager.
The Volume cannot be set. This is because this volume includes VTOC. Device Name=[DEVICE]
Explanation
The specified volume contains VTOC and therefore cannot be used as a transaction or backup volume.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Review the device configuration so that a volume used as a transaction volume or backup volume does not contain VTOC.
The target backup volume name(s) could not be obtained. Device Map File=[MAP]
Explanation
The name of the output destination backup volume could not be obtained.
Parameters
MAP : Name of device map file
System action
The system interrupts processing.
System administrator response
Check the contents of the device map file and then re-execute.
The directory could not be created. Directory=[DIR]
Explanation
Directory creation failed.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Remove the cause of the directory creation failure and then re-execute.
The directory could not be read. Directory=[DIR]
Explanation
Directory reading failed.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to read the directory and then re-execute.
The file could not be copied. Source File=[SRCFILE], Target File=[DSTFILE]
Explanation
File copying failed.
Parameters
SRCFILE : Name of copy source file
DSTFILE : Name of copy destination file
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to copy the file and then re-execute.
The directory could not be copied. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
Directory copying failed.
Parameters
SRCDIR : Name of copy source directory
DSTDIR : Name of copy destination directory
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to copy the directory and then re-execute.
The directory could not be deleted. Directory=[DIR]
Explanation
Directory deletion failed.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to delete the directory and then re-execute.
The directory could not be moved. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
Directory movement failed.
Parameters
SRCDIR : Name of source directory
DSTDIR : Name of destination directory
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to move the directory and then re-execute.
The changed GR has a transaction volume operated as SP.
Explanation
An SP-series job volume exists for the changed GR.
System action
The system interrupts processing.
System administrator response
Delete the SP-series job volume from the changed GR, and then re-execute processing.
The value of the environment variable SWSTGNODE is incorrect. Value=[VALUE]
Explanation
One of the following events has occurred:
The value of the environment variable SWSTGNODE for the cluster operation is invalid.
The node on which the command was executed is not an operational node.
The AdvancedCopy Manager transaction has stopped.
Parameters
VALUE : Value of the environment variable SWSTGNODE
System action
The system interrupts processing.
System administrator response
If the cluster operation is in progress, check the following points:
Check that the environment variable SWSTGNODE has been correctly set.
Check that the node on which the command was run is an operational node.
Check if the AdvancedCopy Manager transaction has stopped.
Delete the environment variable SWSTGNODE except for cluster operation.
For information about the environment variable SWSTGNODE, refer to "Various Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
The advanced copy function cannot be used. Error=[ERROR]
Explanation
The advanced copy function cannot be used.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" and take the corrective action indicated in ERROR parameter.
Connection to the network failed. Remote Computer Name=[COMPUTER], Detected API=[API], Error=[ERROR]
Explanation
Connection to the network failed.
Parameters
COMPUTER : Name of the host in which an error occurred
API : API that caused an error
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Connection to the network failed. Check whether the remote server and network are normal and take necessary action if there is a problem, and then re-execute.
You do not have sufficient permission to operate AdvancedCopy Manager. Detected API=[API], Error=[ERROR]
Explanation
The user has no authority to operate AdvancedCopy Manager.
Parameters
API : API that caused an error
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Obtain authority to access the registry.
The product [PRODUCT] has not been installed. Registry=[REG], Key Name=[KEY], Value Name=[VALUE], Error=[ERROR]
Explanation
The product indicated in PRODUCT parameter is not installed.
Parameters
PRODUCT : Product name
REG : Registry
KEY : Key name
VALUE : Value
ERROR : Error code
System action
The system interrupts processing.
System administrator response
The product indicated in PRODUCT parameter is not installed. (ie, registry data that should have been defined during installation cannot be found.)
The abnormal volume was detected. Volume=[VOLUME], Error=[ERROR]
Explanation
An abnormal volume was detected during analysis processing of the volume mount point.
Parameters
VOLUME : The volume name which the error generated. (The mountvol command can be used to check the volume name.)
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Re-execute after restoring the volume which has caused abnormalities with reference to the contents of an error code by using the net helpmsg command on a command prompt. Also refer to the following manual, when the drive path function is not being used.
"General notes" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
The specified volume is in the state of HALT. The error occurred by a remote copy. Device Name=[DEVICE]
Explanation
The specified volume is in a HALT state. The error occurred by the remote copy.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
They are the abnormalities in the hardware. Please remove the cause of the problem.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
Explanation
The number of specified databases exceeds the maximum number of databases capable of performing backup.
System action
The system interrupts processing.
System administrator response
The maximum number of databases capable of performing backup is 64. Make the number of the databases to be equal to or less than 64.
The path to the volume mount point could not be acquired. PATH=[PATH]
Explanation
The path to the volume mount point could not be acquired.
Parameters
PATH : Path in which the error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The path could not be converted to a device name for AdvancedCopy Manager. PATH=[PATH]
Explanation
The path could not be converted to a device name for AdvancedCopy Manager.
Parameters
PATH : Path in which the error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The same database name cannot be specified multiple times. Database Name=[DBNAME]
Explanation
The same database name cannot be specified multiple times.
Parameters
DBNAME : Database name in which the error occurred
System action
The system interrupts processing.
System administrator response
Check the specified database name and then re-execute processing.
An error occurred in the backup processing for the database. Server Name=[SERVER], Instance Name=[INSTANCE], Database Name=[DBNAME], Error=[ERROR]
Explanation
An error occurred in the backup processing for the database.
Parameters
SERVER : SQL Server's server name in which the error occurred
INSTANCE : Instance name in which the error occurred
DBNAME : Database name in which the error occurred
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
Backup failed. Command=[CMDLINE]
Explanation
Backup failed.
Parameters
CMDLINE : Command in which the error occurred
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
The file names of the database could not be acquired. Server Name=[SERVER], Instance Name=[INSTANCE], Database Name=[DBNAME]
Explanation
The file names of the database could not be acquired.
Parameters
SERVER : SQL Server's server name in which the error occurred
INSTANCE : Instance name in which the error occurred
DBNAME : Database name in which the error occurred
System action
The system interrupts processing.
System administrator response
Check the status of the database, and then re-execute the processing.
Backup processing was interrupted.
Explanation
Backup processing was interrupted.
System action
The system interrupts processing.
System administrator response
Respond to the message which is output prior to this message, and then re-execute processing.
The execution of statement failed. Statement=[STATE]
Explanation
It failed in execution of a statement.
Parameters
STATE : SQL statement sentence
System action
The system interrupts processing.
System administrator response
Check that the environment of the database for processing is correct, and then re-execute.
The file could not be closed. Filename=[FILE]
Explanation
It failed to close the file shown by FILE parameter.
Parameters
FILE : File name which the error generated
System action
The system interrupts processing.
System administrator response
Check the states (i.e., the availability etc.) of a device where a file exists, and then re-execute.
The database name or instance name could not be converted to wide-character code.
Explanation
The database name or instance name could not be converted to wide-character code.
System action
The system interrupts processing.
System administrator response
Check that a database name and an instance name are correct, and then re-execute.
This Command Parameter requires the Database Name.
Explanation
A database name is required for the argument of a command.
System action
The system interrupts processing.
System administrator response
Specify a database name, and then re-execute.
The path of the primary file of the database could not be acquired. Database Name =[DBNAME]
Explanation
Path acquisition of the primary file of the database shown by DBNAME parameter resulted in an error.
Parameters
DBNAME : The name of Database
System action
The system interrupts processing.
System administrator response
Check the database environment and removing the cause of the error, and then re-execute.
This Command Parameter requires the Metadata File Name.
Explanation
A metadata file name is required for this command.
System action
The system interrupts processing.
System administrator response
Specify a metadata file name, and then re-execute.
[OPT1] option of this command can be specified only when [OPT2] option is specified.
Explanation
The argument when performing command directions is inaccurate.
Parameters
OPT1 : Option name
OPT2 : Option name
System action
The system interrupts processing.
System administrator response
Specify a correct argument, and then re-execute.
The device associated with the specified drive letter is not a device for AdvancedCopy Manager.
Explanation
This drive is not a support drive of AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Check whether the database was correctly created on the disk array equipment.
Communication with SQL Server failed.
Explanation
It failed to communicate with an SQL Server.
System action
The system interrupts processing.
System administrator response
Check that the environment of SQL Server is correct, and then re-execute.
SQL Server aborted.
Explanation
SQL Server interrupted processing.
System action
The system interrupts processing.
System administrator response
Check that the environment of SQL Server is right, and then re-execute.
ODBC processing failed. Detected API=[API], Error=[ERROR]
Explanation
It failed in ODBC processing.
Parameters
API : The name of API
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check that the environment of ODBC is right, and then re-execute.
The BACKUP/RESTORE statement abnormally exited.
Explanation
The BACKUP/RESTORE statement abnormally exited.
System action
The system interrupts processing.
System administrator response
Check that the environment of SQL Server is right, and then re-execute.
COM library could not be initialized.
Explanation
The COM library could not be initialized.
System action
The system interrupts processing.
System administrator response
The shortage of a memory or a fatal error is considered to be the cause. When the shortage of a memory is the cause, terminate other applications, and then re-execute. When a fatal error is the cause, check the Windows environment, and then re-execute.
A COM Object could not be created.
Explanation
A COM object could not be created.
System action
The system interrupts processing.
System administrator response
SQL Server is not installed correctly. Check the installation state of the SQL Server (re-install it if necessary), and then re-execute.
The device information could not be acquired. Device Name=[DEVICE]
Explanation
There was an error in the acquisition of the device information shown by DEVICE parameter.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Check the state of the device.
The command could not be run for lack of memory.
Explanation
The command could not be run because of a shortage of memory.
System action
The system interrupts processing.
System administrator response
Carry out the following management to enable it to achieve a larger virtual memory domain, and then re-execute.
Extend the size of the swap domain.
End other applications.
Connection to SQL Server failed. Server Name=[SERVER]
Explanation
Connection with a SQL Server resulted in an error.
Parameters
SERVER : Server name that the error generated
System action
The system interrupts processing.
System administrator response
Check the starting state of the SQL Server, the server name of the SQL Server, etc (when an instance with a name is specified), and then re-execute.
The server name could not be read from Registry. There is a possibility that environment variable SWSTGNODE is not set.
Explanation
An attempt to acquire the Storage Server name from the registry has failed.
The environment variable SWSTGNODE may have not been set because the cluster is already set up.
System action
The system interrupts processing.
System administrator response
If the cluster operation is in progress, check that the environment variable SWSTGNODE has been set.
For information about the environment variable SWSTGNODE, refer to "Various Commands" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
If the environment variable SWSTGNODE is set correctly, check that the Storage Server is registered.
Failed to read the cluster setting definition file. Filename=[FILE]
Explanation
An attempt to read the cluster definition file has failed.
Parameters
FILE : Cluster definition file name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This system does not support EC-related functions.
Explanation
This system does not support synchronous high-speed backup.
System action
The system interrupts processing.
System administrator response
Use snapshot backup.
An internal inconsistency occurred.
Explanation
A system error occurred.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal inconsistency occurred in disk array device. Error=[ERROR]
Explanation
A system error occurred in the disk array device.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
If the error recurs even if the command is re-executed, a hardware error is assumed. Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" and take the corrective action indicated in ERROR parameter.
Processing was interrupted.
Explanation
Processing was interrupted.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A new area could not be acquired. Area name=[AREA], Area size=[SIZE]
Explanation
An attempt to allocate a new area failed.
Parameters
AREA : Name of the area to be allocated
SIZE : Length of the area to be allocated
System action
The system interrupts processing.
System administrator response
Perform the following so that a virtual memory area can be allocated, then re-execute processing.
Expand the swap area.
Terminate other applications.
The registry could not be opened. Registry=[REG], Key=[KEY], Error=[ERROR]
Explanation
The registry could not be opened.
Parameters
REG : Registry
KEY : Key name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
The registry could not be read. Registry=[REG], Key=[KEY], Value=[VALUE], Error=[ERROR]
Explanation
The registry could not be read.
Parameters
REG : Registry
KEY : Key name
VALUE : Value
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
Information could not be written to the registry. Registry=[REG], Key=[KEY], Value=[VALUE], Error=[ERROR]
Explanation
The registry could not be written.
Parameters
REG : Registry
KEY : Key name
VALUE : Value
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
An unexpected error occurred. Thread ID=[TID], Detected API=[API], Error=[ERROR]
Explanation
An unexpected error occurred.
Parameters
TID : Thread ID of the thread in which the error occurred
API : API name in which the error occurred
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal conflict occurred. Additional information 1=[INFO], Additional information 2=[INFO], Additional information 3=[INFO], Additional information 4=[INFO], Additional information 5=[INFO]
Explanation
An internal error occurred.
Parameters
INFO : Additional information
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[DRIVE] has been assigned to [DEVICE].
Explanation
A drive letter has been assigned to the specified device.
Parameters
DRIVE : Drive letter
DEVICE : Device name
System action
The system terminates normally.
System administrator response
No response is required because this is an informational message only.
The drive letter assigned to [DEVICE] has been released. Drive Letter=[DRIVE]
Explanation
The drive letter assignment to a device was canceled.
Parameters
DEVICE : Device name
DRIVE : Drive letter
System action
The system terminates normally.
System administrator response
No response is required because this is an informational message only.
[DRIVE] has already been assigned to [DEVICE].
Explanation
A drive letter has already been assigned to the specified device.
Parameters
DEVICE : Device name
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
No response is required because this is an alert message only.
Either [DRIVE] is not used or has already been released from the device to which it was previously assigned.
Explanation
The specified drive letter is not used, or the assignment has already been canceled.
Parameters
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
No response is required because this is an alert message only.
Either no drive letter has been assigned to [DEVICE] or the drive letter previously assigned to it has already been released.
Explanation
No drive letter has been assigned to the specified device, or the assignment has already been canceled.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
No response is required because this is an alert message only.
This command could not be executed because it was entered by a user who does not have Administrator permissions.
Explanation
The user cannot execute this command because the user does not belong to the Administrators group of the local machine.
System action
The system interrupts processing.
System administrator response
A user with administrator authority only should execute this command.
A device name is required for this command.
Explanation
The command requires a device name as an argument.
System action
The system interrupts processing.
System administrator response
Specify a device name and then re-execute.
A command argument is invalid.
Explanation
The command contains an invalid argument.
System action
The system interrupts processing.
System administrator response
Re-execute the command with a valid argument specified.
A device name or drive letter is required for this command.
Explanation
The command requires a device name or drive letter as an argument.
System action
The system interrupts processing.
System administrator response
Re-execute the command with a device name or drive letter specified.
An invalid device name was entered. Device Name=[DEVICE]
Explanation
An invalid device name was specified.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Check the device name and then re-execute.
Another drive letter has already been assigned to the device. Device Name=[DEVICE], Drive Letter=[DRIVE]
Explanation
Another drive letter has already been assigned to the specified device.
Parameters
DEVICE : Device name
DRIVE : Drive letter already assigned
System action
The system interrupts processing.
System administrator response
Check the device name and then re-execute.
An invalid drive letter was entered. Drive Letter=[DRIVE]
Explanation
An invalid drive letter was specified.
Parameters
DRIVE : Drive letter already assigned
System action
The system interrupts processing.
System administrator response
Check the drive letter and then re-execute.
The specified drive letter is already being used. Drive Letter=[DRIVE]
Explanation
The specified drive letter is already used.
Parameters
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
Specify another drive letter and then re-execute.
The device with the specified drive letter is not a target device for AdvancedCopy Manager.
Explanation
The device having the specified drive letter is not a target device of AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Check the device with the specified drive letter, perform remedial action if necessary, and then re-execute.
The drive could not be locked. Drive Letter=[DRIVE], Error=[ERROR]
Explanation
An attempt to lock the drive failed.
Parameters
DRIVE : Drive letter
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Stop using the specified drive entirely and then re-execute.
An environment setting cannot be determined. AdvancedCopy Manager has not been correctly installed.
Explanation
The environment definition is incomplete. The AdvancedCopy Manager is not normally installed.
System action
The system interrupts processing.
System administrator response
Check the AdvancedCopy Manager file environment.
The OS is not supported.
Explanation
The operating system does not support the specified command.
System action
The system interrupts processing.
System administrator response
Check the operating system.
The device information file for AdvancedCopy Manager is not consistent with the system devices.
Explanation
The contents of the AdvancedCopy Manager device information file are inconsistent with the system device configuration.
System action
The system interrupts processing.
System administrator response
Obtain information for all devices managed by AdvancedCopy Manager and then re-execute.
An invalid partition number was entered. Partition Number=[PARTITION]
Explanation
An invalid partition number was specified.
Parameters
PARTITION : Partition number
System action
The system interrupts processing.
System administrator response
Check the partition number and then re-execute.
The specified drive is not a target device of AdvancedCopy Manager.
Explanation
The specified drive is not a target device of AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Check the specified drive and then re-execute.
The drive letter could not be released because it has been assigned to more than one device. Drive Letter=[DRIVE]
Explanation
The assignment of specified drive letter could not be canceled because it has been assigned to multiple drives.
Parameters
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
Check the status of drive letter assignment to the specified device, and then re-execute.
The drive layout information could not be obtained. Device Number=[DEVICE], Error=[ERROR]
Explanation
Acquisition of drive layout information failed.
Parameters
DEVICE : Device number
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the device status.
The device information could not be obtained. Drive Letter=[DRIVE], Error=[ERROR]
Explanation
Acquisition of device information failed.
Parameters
DRIVE : Drive letter
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Check the device status.
An unused drive letter was not found.
Explanation
No free drive letter is found.
System action
The system interrupts processing.
System administrator response
Release a drive letter not in practical use and then re-execute.
A drive letter could not be assigned. Drive Letter=[DRIVE], Target Path=[PATH], Error=[ERROR]
Explanation
Drive letter assignment failed.
Parameters
DRIVE : Drive letter
PATH : Character string of the target path of the drive to which a drive letter is to be assigned
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the device status and then re-execute.
The command could not be executed due to insufficient memory.
Explanation
Command execution failed because of a memory shortage.
System action
The system interrupts processing.
System administrator response
Check the memory status. If a memory shortage is confirmed, increase the size of available memory.
A drive letter could not be released. Drive Letter=[DRIVE], Target Path=[PATH], Error=[ERROR]
Explanation
Cancellation of drive letter assignment failed.
Parameters
DRIVE : Drive letter
PATH : Character string of the target path of the drive to which a drive letter is to be assigned
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the device status and then re-execute.
A registry key could not be opened. Key=[REGKEY], Error=[ERROR]
Explanation
An attempt to open the registry key failed.
Parameters
REGKEY : Registry key
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the registry.
Device information could not be obtained. Error=[ERROR]
Explanation
Acquisition of device information failed.
Parameters
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Check the device status.
The drive letter could not be assigned or released because another device has been mounted in a folder for the specified device.
Explanation
A drive letter could not be assigned to or removed from the specified device because another device was mounted on the folder of the specified device.
System action
The system interrupts processing.
System administrator response
Unmount the device from the folder of the specified device and then re-execute.
The drive letter could not be assigned or released because the specified device has been mounted in a folder for another device.
Explanation
A driver letter could not be assigned to or removed from the specified device because the specified device was mounted on the folder of another device.
System action
The system interrupts processing.
System administrator response
Unmount the specified device and then re-execute.
Devices on the computer could not be scanned. Error=[ERROR]
Explanation
An attempt to scan computer devices failed.
Parameters
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Check the status of computer devices.
The specified volume mount point could not be found. Volume Mount Point=[MOUNT]
Explanation
The specified mount point could not be allocated or unallocated because it could not be found on the computer.
Parameters
MOUNT : Mount point name
System action
The system interrupts processing.
System administrator response
Verify that the specified mount point exists on the computer, specify a valid mount point, and then re-execute processing.
The specified directory is not empty. Mount Point Name=[MOUNT]
Explanation
No mount point can be allocated to the specified directory because it is not empty.
Parameters
MOUNT : Mount point name
System action
The system interrupts processing.
System administrator response
Check the specified mount point, specify a valid mount point, and then re-execute processing.
The requested processing is already in progress.
Explanation
The requested processing is already in progress.
System action
The system interrupts processing.
System administrator response
If a problem exists in the current processing, stop or cancel the operation and re-execute the command.
The copy destination volume cannot be used, because the synchronous processing was cancelled before it reached equivalency maintenance status.
Explanation
The copy destination volume cannot be used, because the synchronous processing was cancelled before it reached equivalency maintenance status.
System action
The system continues processing.
System administrator response
No response is required because this is an informational message only.
The specified volume is in use in other processing. Volume Name=[VOLNAME]@[SVRNAME]
Explanation
The specified volume is already in use in other processing.
Parameters
VOLNAME : Name of the volume used by another process
SVRNAME : Name of the server for the volume used by another process
System action
The system interrupts processing.
System administrator response
Wait for completion of processing regarding this volume by other commands. If AdvancedCopy Manager is interrupted due to a system failure etc., even if the AdvancedCopy Manager is not operating, this error will be produced. In this case, execute a resource adjustment command.
For the details of a resources adjustment command, refer to the following manual.
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified combination of volumes is not in the replication operation.
Explanation
The specified volume combination is not in the replication operation (No information exists in the management data set).
System action
The system interrupts processing.
System administrator response
Check the status of the specified volume and re-specify the correct volume.
The specified combination of volumes is in an error status.
Explanation
The specified combination of volumes is invalid.
System action
The system interrupts processing.
System administrator response
A Hardware problem may have occurred. Check the cause of the hardware problem, and stop the replication operation using the replication release command.
For the details of a replication release command, refer to the following manual.
"Replication release command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
No entry exists to be displayed.
Explanation
Either the specified volume is not in a replication operation or there is no volume in a replication operation.
System action
The system interrupts processing.
System administrator response
Specify a correct volume name.
A script file for creating a replica could not be found. File Name=[FILE]
Explanation
A script file for creating a replica could not be found.
Parameters
FILE : File name of Pre-processing or post processing script in which the error occurred
System action
The system interrupts processing.
System administrator response
Stop all the operations and reinstall AdvancedCopy Manager.
An error occurred in the Pre-processing script for creating a replica. Error Code=[ERROR]
Explanation
A failure occurred during execution of the pre-processing and/or post-processing scripts for replica creation.
Parameters
ERROR : Error code specified in the script
System action
The system interrupts processing.
System administrator response
Check the contents of the pre-processing script for replication creation, correct any erroneous statements or environmental causes that may have produced the error code, and then re-execute the script. For the meanings of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
For details on the scripts, refer to "Pre-processing and Post-processing of Replication" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
An error occurred in the post-processing script for creating a replica. Error Code=[ERROR]
Explanation
A failure has occurred in the post-processing script for replica creation.
Parameters
ERROR : Error code specified in the script
System action
The system interrupts processing.
System administrator response
Check the contents of the Post-processing script for replication creation, correct any erroneous statements or environmental causes that may have produced the error code, and then re-execute the script. For the meanings of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
For details on the scripts, refer to "Pre-processing and Post-processing of Replication" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
The option is incorrect. Option=[OPT]
Explanation
The option is incorrect.
Parameters
OPT : Option in which the error occurred
System action
The system interrupts processing.
System administrator response
Specify the correct parameter and re-execute the command.
An argument of the option is incorrect. Option=[OPT]
Explanation
An argument of the option is incorrect.
Parameters
OPT : Option in which the error occurred
System action
The system interrupts processing.
System administrator response
Specify a correct parameter and re-execute the command.
An argument is required for this option. Option=[OPT]
Explanation
An argument is required for this option.
Parameters
OPT : Option in which the error occurred
System action
The system interrupts processing.
System administrator response
Specify a correct argument for this option and re-execute the command.
A command argument is incorrect.
Explanation
Either a required command option is missing or an incorrect command argument is specified.
System action
The system interrupts processing.
System administrator response
Specify a correct parameter and re-execute the command.
The registry could not be read. Registry=[REG], Key=[KEY]
Explanation
Failed to read the registry of the configuration management component.
Parameters
REG : Name of registry in which the error occurred
KEY : Name of key in which the error occurred
System action
The system interrupts processing.
System administrator response
Check that the environment settings of the configuration management function are correct and re-execute the command.
The replication volume information could not be found.
Explanation
The replication volume information could not be found.
System action
The system interrupts processing.
System administrator response
Specify a correct replication volume and re-execute the command.
The volume information could not be found.
Explanation
The volume information could not be found.
System action
The system interrupts processing.
System administrator response
Specify a correct volume and re-execute the command.
The server information could not be found.
Explanation
The server information could not be found.
System action
The system interrupts processing.
System administrator response
Specify a correct server and re-execute the command.
A mismatch exists in the resource information.
Explanation
A mismatch exists in the resource information.
System action
The system interrupts processing.
System administrator response
Re-execute the command after executing the resource adjustment command with the -r option specified.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
At least one volume must be connected to this server.
Explanation
At least one volume must be connected to this server.
System action
The system interrupts processing.
System administrator response
Re-execute the command on the Storage Server to which the volume is connected.
The specified volume pair has already been registered as replication volume information.
Explanation
The specified volume pair has already been registered in the replication volume information.
System action
The system interrupts processing.
System administrator response
Check that the parameter is correct and re-execute the command. To change the attribute values (copy direction and operational server) in the replication volume information, delete the replication volume information and re-execute the command.
For information on changing a replicate volume, refer to the following manual:
"Changing an original volume or replica volume", in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The volume could not be set because it includes VTOC. Volume Name=[VOLNAME]@[SVRNAME]
Explanation
The volume could not be set because it includes VTOC.
Parameters
VOLNAME : Name of the volume on which the error occurred
SVRNAME : Name of the server on which the error occurred
System action
The system interrupts processing.
System administrator response
Use a volume that does not include VTOC.
If you change the device composition, refer to the following manual:
"Changing the device configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The volume sizes do not match.
Explanation
The volume sizes do not match.
System action
The system interrupts processing.
System administrator response
Specify original and replica volumes with the same volume size. If you allow different volume sizes, specify the -n option to disable the check on volume sizes.
For details of the replication volume information configuration command, refer to the following manual:
"Replication volume information configuration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If you change the device composition, refer to the following manual:
"Changing the device configuration", in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The basic information of the volume does not exist in the repository. Volume Name=[VOLNAME]@[SVRNAME]
Explanation
The basic information of the specified volume does not exist in the repository or cannot be targeted.
Parameters
VOLNAME : Name of volume on which the error occurred
SVRNAME : Name of server on which the error occurred
System action
The system interrupts processing.
System administrator response
Check that the initial setup of AdvancedCopy Manager has been correctly executed and re-execute the command.
An SQL error occurred during repository-access. SQLSTATE=[SQLSTATE]
Explanation
An SQL error occurred during repository-access.
Parameters
SQLSTATE : SQLSTATE value that indicates an error cause
System action
The system interrupts processing.
System administrator response
Check the entry of SQLSTATE parameter in the Symfoware Server manual, etc., take appropriate action, and re-execute the command.
A volume with an area overlapping that of the specified volume has already been registered as an original volume or replica volume. Volume Name=[VOLNAME]@[SVRNAME]
Explanation
A volume with an area overlapping that of the specified volume has already been registered as an original volume or replica volume.
Parameters
VOLNAME : Name of volume on which the error occurred
SVRNAME : Name of server on which the error occurred
System action
The system interrupts processing.
System administrator response
When you create multiple volumes (partitions) on the same disk, you must not select overlapping areas of the disk.
The specified volume has been registered as a backup volume for the backup management function. Volume Name=[VOLNAME]@[SVRNAME]
Explanation
The specified volume has been registered as a backup volume for the backup management function.
Parameters
VOLNAME : Name of volume on which the error occurred
SVRNAME : Name of server on which the error occurred
System action
The system interrupts processing.
System administrator response
The backup volume can be used only as an original volume or if one-directional copying has been specified. Check this point and re-execute the command.
For details of the replication volume information display command, refer to the following manual:
"Replication volume information display command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified volumes are already registered as the replication volumes. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
The specified volumes are already registered as the replication volumes.
Parameters
SRCVOL : Name of source volume on which the error occurred
SRCSRV : Name of source server on which the error occurred
DSTVOL : Name of destination volume on which the error occurred
DSTSVR : Name of destination server on which the error occurred
System action
The system interrupts processing.
System administrator response
To change the attribute values, delete them using the replication volume information deletion command and execute the replication volume information configuration command again with the required values.
For details of the replication volume information configuration command and replicate volume information deletion command, refer to the following manuals.
"Replication volume information configuration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Replication volume information deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified volume has not been defined as an original volume. Volume Name=[VOLNAME]@[SVRNAME]
Explanation
The specified volume has not been defined as an original volume.
Parameters
VOLNAME : Name of volume on which the error occurred
SVRNAME : Name of server on which the error occurred
System action
The system interrupts processing.
System administrator response
Check the specified original volume and re-execute the command.
No replication volume information exists.
Explanation
No replication volume information exists.
System action
The system interrupts processing.
System administrator response
Configure the required replication volume information and re-execute the command. Note that this message can be ignored if the following conditions apply:
The Storage server is the Windows edition
This message is posted to the event log while backup management device information is being set
The specified volumes have not been registered as the replication volumes. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
The specified volumes have not been registered as the required replication volumes.
Parameters
SRCVOL : Name of source volume on which the error occurred
SRCSRV : Name of source server on which the error occurred
DSTVOL : Name of destination volume on which the error occurred
DSTSVR : Name of destination server on which the error occurred
System action
The system interrupts processing.
System administrator response
Specify a correct parameter and re-execute the command.
The replication volume information could not be deleted. This is because the synchronization processing is in progress.
Explanation
The replication volume information could not be deleted. This is because synchronization processing is currently in progress.
System action
The system interrupts processing.
System administrator response
Stop the synchronization processing and re-execute the command.
The replication volume information could not be deleted. This is because this server is not an operational server.
Explanation
The replication volume information could not be deleted. This is because this server is not an operational server.
System action
The system interrupts processing.
System administrator response
Re-execute the command on the operational server.
An operational server needs to be specified for server-to-server replication.
Explanation
An operational server needs to be specified for server-to-server replication.
System action
The system interrupts processing.
System administrator response
Execute the replication volume information configuration command with the -o option to specify an operational server.
For details of the replicate volume information configuration command, refer to the following manual:
"Replication volume information configuration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This command cannot be run. This is because this server is not an operational server.
Explanation
This command must be executed on an operational server.
System action
The system interrupts processing.
System administrator response
Re-execute the command on the operational server.
Replication cannot be forcibly cancelled on an operational server.
Explanation
Replication can only be forcibly cancelled on a server other than the operational server.
System action
The system interrupts processing.
System administrator response
Re-execute the command on a server other than the operational server.
The replication volume information could not be deleted. This is because the snapshot processing is in progress.
Explanation
The replication volume information could not be deleted. This is because snapshot processing is currently in progress.
System action
The system interrupts processing.
System administrator response
Re-execute the command after the snapshot processing is completed or the snapshot processing is stopped.
No volume with multiple mount points are supported.
Explanation
No volume with multiple mount points is supported.
System action
The system interrupts processing.
System administrator response
Configure only one mount point and re-execute the command.
The remote copy function cannot be used for the specified volumes. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
The remote copy function cannot be used for the specified volumes.
Parameters
SRCVOL : Name of source volume on which the error occurred
SRCSRV : Name of source server on which the error occurred
DSTVOL : Name of destination volume on which the error occurred
DSTSVR : Name of destination server on which the error occurred
System action
The system interrupts processing.
System administrator response
Check that the remote copy function is enabled on the disk array unit in which the specified volume exists and that the connection status between the disk array units is correct.
The replication processing could not be started. This is because this server is not an operational server.
Explanation
The replication processing could not be started. This is because this server is not an operational server.
System action
The system interrupts processing.
System administrator response
Re-execute the command on the operational server.
The replica could not be created. This is because this server is not an operational server.
Explanation
The replica could not be created. This is because this server is not an operational server.
System action
The system interrupts processing.
System administrator response
Re-execute the command on the operational server.
The specified volume is in a HALT status. An error occurred in remote copying.
Explanation
The specified volume is in a HALT status. An error has occurred in remote copying.
System action
The system interrupts processing.
System administrator response
Check for any obvious cause of a hardware problem and remediate if possible.
If this fails to solve the problem, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The mount point of the volume could not be acquired.
Explanation
The mount point of the volume could not be acquired.
System action
The system interrupts processing.
System administrator response
Check the mount point status.
The replica could not be created. This is because an equivalency maintenance status is not reached.
Explanation
The replica could not be created. This is because equivalency maintenance status has not been reached.
System action
The system interrupts processing.
System administrator response
Check the synchronization processing status and re-execute the command.
The synchronization processing in an opposite direction to the specified one is in progress. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
The synchronization processing cannot be started if the synchronization processing in an opposite direction is in progress.
Parameters
SRCVOL : Name of source volume on which the error occurred
SRCSRV : Name of source server on which the error occurred
DSTVOL : Name of destination volume on which the error occurred
DSTSVR : Name of destination server on which the error occurred
System action
The system interrupts processing.
System administrator response
Check the synchronization processing status and re-execute the command.
The replication resource file may be corrupt. Please retry with the r option.
Explanation
The replication resource file may be corrupted. Please retry with the -r option.
System action
The system interrupts processing.
System administrator response
Execute the resource adjustment command again with the -r option specified.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The SDX object status for the source volume is illegal.
Explanation
The SDX object status for the source volume is illegal.
System action
The system interrupts processing.
System administrator response
Check the status of the copy source volume and re-execute the command.
The SDX object status for the destination volume is illegal.
Explanation
The SDX object status for the destination volume is illegal.
System action
The system interrupts processing.
System administrator response
Check the status of the copy destination volume and re-execute the command.
The specified volumes have mutually overlapping area.
Explanation
The specified volumes have been allocated mutually overlapping disk areas.
System action
The system interrupts processing.
System administrator response
When you create multiple volumes (partitions) on the same disk, do not select overlapping areas.
If you change the device composition, refer to the following manual:
"Changing the device configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The replication volume information could not be deleted. This is because the snapshot processing cannot be confirmed. Error=[ERROR]
Explanation
The replication volume information cannot be deleted because an error occurred during a check of the execution status of the snapshot processing.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series", and take appropriate action based on the description of action to be taken.
This Command Parameter requires the Xdevmap option.
Explanation
This command parameter requires the -Xdevmap option.
System action
The system interrupts processing.
System administrator response
Specify the -Xdevmap option and re-execute the command.
The path to the volume mount point could not be acquired. PATH=[PATH]
Explanation
The path to the volume mount point could not be acquired.
Parameters
PATH : Path in which the error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The path could not be converted to a device name for AdvancedCopy Manager. PATH=[PATH]
Explanation
The path could not be converted to a device name for AdvancedCopy Manager.
Parameters
PATH : Path in which the error occurred
System action
The system interrupts processing.
System administrator response
This message may be posted when an Exchange Server command is executed, if a replication group is not registered correctly. Check the replication group registration content.
If the above does not apply, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The same database name cannot be specified multiple times. Database Name=[DBNAME]
Explanation
The same database name cannot be specified multiple times.
Parameters
DBNAME : Database name in which the error occurred
System action
The system interrupts processing.
System administrator response
Check the specified database name and then re-execute processing.
A backup volume is specified as backup destinations for plural database volumes. Backup Volume Name=[VOLUME]
Explanation
A backup volume has been specified as backup destinations for multiple database volumes.
Parameters
VOLUME : Backup volume name in which the error occurred
System action
The system interrupts processing.
System administrator response
Check the contents of the device map file and then re-execute processing.
The m option cannot be specified if all backup volumes exist in this server.
Explanation
The -m option cannot be specified if all backup volumes exist in this server.
System action
The system interrupts processing.
System administrator response
Re-execute processing without specifying the -m option.
The operational server in SQL Server management must be the original server. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
The operational server in SQL Server management must be the original server.
Parameters
SRCVOL : Name of source volume on which the error occurred
SRCSRV : Name of source server on which the error occurred
DSTVOL : Name of destination volume on which the error occurred
DSTSVR : Name of destination server on which the error occurred
System action
The system interrupts processing.
System administrator response
Change the definition of the replication volume information, then re-execute processing.
An error occurred in the backup processing for the database. Server Name=[SERVER], Instance Name=[INSTANCE], Database Name=[DBNAME], Error=[ERROR]
Explanation
An error occurred in the backup processing for the database.
Parameters
SERVER : SQL Server's server name in which the error occurred
INSTANCE : Instance name in which the error occurred
DBNAME : Database name in which the error occurred
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
Making a replica failed. Command=[CMDLINE]
Explanation
Making a replica failed.
Parameters
CMDLINE : Command in which the error occurred
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
The file names of the database could not be acquired. Server Name=[SERVER], Instance Name=[INSTANCE], Database Name=[DBNAME]
Explanation
The file names of the database could not be acquired.
Parameters
SERVER : SQL Server's server name in which the error occurred
INSTANCE : Instance name in which the error occurred
DBNAME : Database name in which the error occurred
System action
The system interrupts processing.
System administrator response
Check the status of the database, and then re-execute processing.
Backup processing was interrupted.
Explanation
Backup processing was interrupted.
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
Explanation
The number of specified databases exceeds the maximum number of databases capable of performing backup.
System action
The system interrupts processing.
System administrator response
The maximum number of databases capable of performing backup is 64. Make the number of the databases to be equal to or less than 64.
The b option cannot be specified if not halt state.
Explanation
The -b option can be used only with the HALT status.
System action
The system interrupts processing.
System administrator response
Re-execute the command without specifying the -b option.
Copy processing cannot be cancelled, because halt state.
Explanation
Copy processing in the HALT status cannot be stopped.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The replication operation which used except SDX object and SDX object cannot be performed.
Explanation
A replication operation that uses an SDX object and a volume other than the SDX object cannot be performed.
System action
The system interrupts processing.
System administrator response
Specify an SDX object for the SDX object replication destination.
For the replication destination of a volume other than an SDX object, specify a volume that is not an SDX object.
The server-to-server replication function cannot be used in the SDX object.
Explanation
Replication between servers of an SDX object is not supported.
System action
The system interrupts processing.
System administrator response
Operate the SDX object within a server.
The original volume and the replica volume should belong to same class. Original Volume Name=[SRCVOL], Replica Volume Name=[DSTVOL]
Explanation
The replication source volume and replication destination volume must belong to the same class.
Parameters
SRCVOL : Source volume
DSTVOL : Destination volume
System action
The system interrupts processing.
System administrator response
Specify volumes that belong to the same class for the replication source volume and replication destination volume.
The original volume and the replica volume should belong to a different group. Original Volume Name=[SRCVOL], Replica Volume Name=[DSTVOL]
Explanation
The replication source volume and replication destination volume must belong to different groups.
Parameters
SRCVOL : Source volume
DSTVOL : Destination volume
System action
The system interrupts processing.
System administrator response
For the replication source volume and replication destination volume, specify volumes that belong to different groups.
For a single volume, however, for the replication source volume and replication destination volume, specify volumes that belong to different disks.
The specified combination of volumes is not executing synchronization processing.
Explanation
This command cannot be run because synchronous processing has not been performed.
System action
The system interrupts processing.
System administrator response
Start synchronous processing and then re-execute this command.
Because the direction of the copy of replication volume is one direction, the reverse of synchronization processing cannot be done.
Explanation
You cannot reverse synchronous processing because the copy direction of the replication volume is set to "unidirectional."
System action
The system interrupts processing.
System administrator response
Stop synchronous processing by using the replication release command, delete replication volume information by using the replication volume information deletion command, and then set the copy direction to "bidirectional" by using the replication volume information configuration command.
This command cannot be run because no box-to-box replication.
Explanation
This command cannot be run because the replication is not the inter-box replication.
System action
The system interrupts processing.
System administrator response
Check if the replication volume is in the inter-box environment.
The specified combination of volumes is not in the replication establishment.
Explanation
The combination of the specified replication volumes is not in replication establishment status.
System action
The system interrupts processing.
System administrator response
Put the replication volumes into replication establishment status and then rerun.
The Run cannot be performed because the operational Statuses of the Volume in the Group are different.
Explanation
The command cannot be executed because the volumes in the group do not all have the same operational status.
System action
The system interrupts processing.
System administrator response
Review the operational status of each volume in the group and then re-execute the command.
If multiple snapshot replications are to be created on a group basis, synchronous processing must not be performed on any volumes in the group.
To create multiple synchronous replications on a group basis, all of the volumes in the group must be in an equivalency maintenance state.
The specified group is not in the replication operation.
Explanation
The specified group is not in a replication operation.
System action
The system interrupts processing.
System administrator response
Check the status of the specified group, and then specify a correct group.
The group that the volume belongs to is excluded. Group Name=[GROUP]
Explanation
The group that the volume belongs to is excluded.
Parameters
GROUP : Group name
System action
The system interrupts processing.
System administrator response
Wait for another command to complete processing on the group (that the volume belongs to), and then re-execute the command.
A volume include in the group is excluded. Group Name=[GROUP], Volume Name=[VOLNAME]@[SVRNAME]
Explanation
A volume included in the group is excluded.
Parameters
GROUP :Group name
VOLNAME :Volume name
SRVNAME : Server name
System action
The system interrupts processing.
System administrator response
Wait for another command to complete processing on the volume, and then re-execute the command.
The group is excluded. Group Name=[GROUP]
Explanation
The group is excluded.
Parameters
GROUP :Group name
System action
The system interrupts processing.
System administrator response
Wait for another command to complete processing on the group, and then re-execute the command.
The group configuration is invalid. Group Name=[GROUP]
Explanation
The group configuration is invalid.
Parameters
GROUP :Group name
System action
The system interrupts processing.
System administrator response
Review the group configuration and then re-execute the command.
For more information on group configurations, refer to the following manual:
"Creating groups" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Synchronization reverse processing is already in progress.
Explanation
Synchronization reverse processing is already in progress.
System action
The system interrupts processing.
System administrator response
If there is a problem with the current processing, stop the operation and then re-execute the command.
The Feature not supported in this server. Server Name=[SERVER], Function=[FUNC]
Explanation
This server does not support this function.
Parameters
SERVER : Server name
FUNC : Function name
System action
The system interrupts processing.
System administrator response
Refer to the hardware manual and check whether or not the server supports the function indicated in FUNC parameter.
The specified server has an original or replica volume. Server Name=[SERVER]
Explanation
The specified server has an original or replica volume.
Parameters
SERVER : Server name
System action
The system interrupts processing.
System administrator response
Delete the replication volume information for the specified server and re-execute the command.
The specified device has been defined as an original or replica volume. Device Name=[DEVICE]
Explanation
The specified device has been defined as an original or replica volume.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Delete the replication volume information for the specified device and re-execute the command.
The server information could not be acquired. Server Name=[SERVER], Error=[ERROR]
Explanation
Obtaining server information failed.
Parameters
SERVER : Server name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Concurrent suspend failed. Session ID=[SID], Reason=[REASON]
Explanation
If there is a problem with the current processing, stop or cancel the operation and then re-execute the command.
Parameters
SID : ID for the EC session where the error occurred
REASON : Reason why the error occurred
System action
The system interrupts processing.
System administrator response
For REC, check that the transfer mode is one of the following:
Consistency mode
Synchronous mode
Asynchronous (sequential transfer) mode
The ETERNUS firmware edition number determines whether or not concurrent suspend can be executed for the synchronous mode and the asynchronous (sequential transfer) mode.
If the above does not apply, refer to the following manual and collect the information necessary for troubleshooting, then contact a Fujitsu systems engineer:
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If a timeout has occurred, the character string "timeout" will be displayed as the reason for the error. In this case, refer to the following manual and increase the timeout value:
"Changing the timeout value for the concurrent suspend function" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The REC buffer is not set. Volume Name=[VOLNAME]
Explanation
No REC buffer has been set up on the device where the specified volume resides.
Parameters
VOLNAME : Volume name
System action
The system interrupts processing.
System administrator response
Set up an REC buffer on the device where the specified volume resides, and then re-execute the command.
An alternative path is required.
Explanation
Logical volumes need to be specified using an alternative path.
System action
The system interrupts processing.
System administrator response
Specify an alternative path, and then re-execute the command.
The REC buffer could not be found. ID=[ID]
Explanation
There is no REC buffer with the specified ID.
Parameters
ID : Buffer ID
System action
The system interrupts processing.
System administrator response
Specify the correct ID and then re-execute the command.
An unexpected error occurred. Thread ID=[TID], Detected API=[API], Error=[ERROR]
Explanation
An unexpected error occurred.
Parameters
TID : Thread ID of the thread in which the error occurred
API : API name in which the error occurred
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Volume lock is not held.
Explanation
A volume is not locked.
System administrator response
No action is needed because this message is an informational message only.
The corresponding physical volume does not exist. Logical Volume Name=[LVNAME]
Explanation
The corresponding physical volume does not exist.
Parameters
LVNAME : Name of the logical volume where an error occurred
System action
The system interrupts processing.
System administrator response
A logical volume was deleted after it was registered with the replication management function. This volume cannot be used. Use the swsrpdelvol command (Replication volume information deletion command) to delete definition information accordingly.
This command cannot be run because the logical volume spans multiple physical volumes. Logical Volume Name=[LVNAME]
Explanation
The command cannot be executed because a logical volume extends across multiple physical volumes.
Parameters
LVNAME : Name of the logical volume where an error occurred
System action
The system interrupts processing.
System administrator response
Configuration information of a logical volume was changed after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and re-execute the command:
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The configuration of this logical volume is not supported. Logical Volume Name=[LVNAME]
Explanation
The configuration of this logical volume is not supported.
Parameters
LVNAME : Name of the logical volume where an error occurred
System action
The system interrupts processing.
System administrator response
Configuration information of a logical volume was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and re-execute the command:
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The corresponding physical volume does not exist. Volume Group Name=[VGNAME]
Explanation
The corresponding physical volume does not exist.
Parameters
VGNAME : The volume group name in which the error occurred.
System action
The system interrupts processing.
System administrator response
It is deleted after a volume group is registered into a backup management function or a replication management function. This volume group cannot be used. Delete definition information using a device information configuration command (swstdevinfoset) or the replication volume information deletion command (swsrpdelvol).
This command cannot be run because the volume group spans multiple physical volumes. Volume Group Name=[VGNAME]
Explanation
This command cannot be run because the volume group spans multiple physical volumes.
Parameters
VGNAME : The volume group name which the error occurred.
System action
The system interrupts processing.
System administrator response
Configuration information of a volume group was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and re-execute the command:
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The configuration of this volume group is not supported. Volume Group Name=[VGNAME]
Explanation
The configuration of this volume group is not supported.
Parameters
VGNAME : The volume group name in which the error occurred.
System action
The system interrupts processing.
System administrator response
Configuration information of a volume group was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and re-execute the command:
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Locking the volume failed. Please confirm that the volume is being used by other processes. Error=[ERROR], Volume Name=[VOLUME]
Explanation
Locking the volume failed.
Parameters
ERROR : Error code and error-detection point
VOLUME : Name of the volume with an error
System action
The system interrupts processing.
System administrator response
If [ERROR] is 2 (CreateFile),and you are operating on Windows Server 2008 or Windows Server 2008 R2:
The volume in which the error occurred might be offline - in this case, bring it online. For details on how to do this, refer to "Notes about the online/offline status of disks" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)".
If error code 5 (FSCTL_LOCK_VOLUME) occurs:
This occurs when a volume with an error is used by another process (application or service). In this case, stop the process that is using the effected volume by cancelling all relevant processes, then re-execute. Use the handle.exe tool published at the following URL to identify the processes that are using the volume:
http://www.microsoft.com/technet/sysinternals/utilities/handle.mspx
For example, to identify the processes that are using the E: drive, execute "handle.exe E:" from Command Prompt.
Note that from AdvancedCopy Manager 14.0, in the case of an error code 5 (FSCTL_LOCK_VOLUME), a function is provided to collect data in order to identify which processes are using volume targeted for processing. This is performed by executing an investigation tool that displays a list of processes using the file handle (for details, refer to the "ETERNUS SF AdvancedCopy Manager Operator's Guide", section "Volume Lock Error Investigation Function"). When this function is enabled, the tool output is saved in the files listed below. Refer to these files to identify which processes are using volume.
Output result of handle.exe -a: Work directory\var\D2D\<Volume name>_Handle_<date and time>.txt
Output result of openfiles.exe /query /v: Work directory\var\D2D\<Volume name>_Openfiles_<date and time>.txt
Output result of tasklist.exe /v: Work directory\var\D2D\<Volume name>_Tasklist-v_<date and time>.txt
Output result of tasklist.exe /svc: Work directory\var\D2D\<Volume name>_Tasklist-svc_<date and time>.txt
Output result of net.exe start: Work directory\var\D2D\<Volume name>_Net-start_<date and time>.txt
Output result of mountvol.exe: Work directory\var\D2D\<Volume name>_Mountvol_<date and time>.txt
<Volume name>:"Device name of AdvancedCopy Manager" or "Volume name of OS"
For the cause of the inability to lock the volume and the required action, refer to the following items under the "General notes" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide":
Running software
Notes on copying data
Notes on using the OS volume shadow copy function
A lock processing error may occur because of a temporary conflict between the volume access by other processes and the volume lock process of AdvancedCopy Manager. In this event, work around the error by changing LockRetryNumber and LockRetryInterval in the volume locking specification file used.
With LockForceMode set to "on", mounting of the volume is forcibly canceled and the lock processing continues in a state in which all file handles of all other processes become invalid.
For information on the volume locking specification file used, refer to the following in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)":
"Copy source volume locking specification file"
"Copy destination volume locking specification file"
If the above actions cannot handle this error or the error code is other than 5(FSCTL_LOCK_VOLUME), then refer to the following manual, collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer:
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
The setting value of the lock specification file is incorrect. File Name=[FILE], Section Name=[SECTION], Key Name=[KEY], Value=[VALUE]
Explanation
A configuration value is invalid in the volume locking specification file used.
Parameters
FILE : Name of the volume locking specification file with an error
SECTION : Name of the section with an error
KEY : Name of the erroneous item
VALUE : Setting value of the erroneous item
System action
The system interrupts processing.
System administrator response
Refer to the following in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" [For Windows] and ensure that descriptions in the volume locking specification file have no error:
"Creating a copy source volume locking specification file"
"Creating a destination source volume locking specification file"
The specified volume is currently in use. Volume Name=[VOLUME]
Explanation
The specified volume is being used by another process.
Parameters
VOLUME : Name of the volume with an error
System action
The system interrupts processing.
System administrator response
Wait until processing of this volume by another command is completed.
An error occurred in the process of locking a volume of the communication service. Error=[ERROR]
Explanation
An error occurred during processing for obtaining a communication service lock.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.4 Error Codes of the Volume Lock Function in Windows", take action according to the instructions for the error code, and re-execute the processing.
An error occurred in the process of unlocking a volume of the communication service. Error=[ERROR]
Explanation
An error occurred during the process of releasing a communication service lock.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.4 Error Codes of the Volume Lock Function in Windows", take action according to the instructions for the error code, and re-execute the processing.
An error occurred during the process of acquiring a lock status of the communication service. Error=[ERROR]
Explanation
An error occurred during the process of obtaining communication service lock information.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.4 Error Codes of the Volume Lock Function in Windows", take action according to the instructions for the error code, and re-execute the processing.
The GDS volume should be the same size.
Explanation
GDS volumes must be the same size.
System action
The system interrupts processing.
System administrator response
Specify a copy destination volume that is the same size as the copy source volume.
The shadow class in SDX object cannot be used. Class Name=[CLASS]
Explanation
An SDX object in the shadow class cannot be used.
Parameters
CLASS : Class name
System action
The system interrupts processing.
System administrator response
Specify an SDX object that is not in the shadow class.
The SDX object of the stripe type cannot be used. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
An SDX object of the stripe type cannot be used.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify an SDX object of the single or mirror type.
The SDX object of the concatenation type cannot be used. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
An SDX object of the concatenation type cannot be used.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify an SDX object of the single or mirror type.
This option cannot be used for volume which is not SDX object. Option=[OPT]
Explanation
This option can be used only for SDX object volumes.
Parameters
OPT : Option
System action
The system interrupts processing.
System administrator response
Specify this option only for SDX object volumes.
It failed in running synchronization process. GDS Command=[COMMAND]
Explanation
Synchronous processing failed to start.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in resume synchronization process. GDS Command=[COMMAND]
Explanation
Restarting synchronous processing failed.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in suspend synchronization process. GDS Command=[COMMAND]
Explanation
Suspending synchronous processing failed.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in running snapshot process. GDS Command=[COMMAND]
Explanation
Starting snapshot processing failed.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in stopping copy process. GDS Command=[COMMAND]
Explanation
Stopping the copy process has failed.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in cancel copy process. GDS Command=[COMMAND]
Explanation
Cancelling the copy processing has failed.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in remove proxy. GDS Command=[COMMAND]
Explanation
Releasing the proxy has failed.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute processing.
Failed to execute the GDS command. Command=[COMMAND]
Explanation
Executing a GDS command has failed.
Parameters
COMMAND : GDS command where the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in active volume. Class Name=[CLASS], Volume Name=[VOLUME]
Explanation
Starting a volume has failed.
Parameters
CLASS : Class name
VOLUME : Volume name
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in stopping volume. Class Name=[CLASS], Volume Name=[VOLUME]
Explanation
Stopping a volume has failed.
Parameters
CLASS : Class name
VOLUME : Volume name
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute processing.
A SDX object information could not be acquired. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
Obtaining SDX object information has failed.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Check the status of the SDX object.
Because the relation between Master and Proxy has been established between source object and target object, the Run of the copy processing cannot be done. Class Name=[CLASS], Source Object Name=[SRCOBJ], Target Object Name=[DSTOBJ]
Explanation
Copy processing cannot be executed because a master-proxy relationship has been established between the copy source object and the copy destination object.
Parameters
CLASS : Class name
SRCOBJ : Source object name
DSTOBJ : Destination object name
System action
The system interrupts processing.
System administrator response
Specify objects that have no master-proxy relationship.
Copy processing cannot be executed because it belongs to disk group as which two volume is the same. Disk Group Name=[GROUP]
Explanation
Copy processing cannot be executed because two volumes belong to the same disk group.
Parameters
GROUP : Disk group name
System action
The system interrupts processing.
System administrator response
Specify a volume in a different disk group. Use the sdxinfo command to check the disk group to which a volume belongs.
Copy processing cannot be executed because the target object is a master object of other Proxy. Class Name=[CLASS], Target Object Name=[DSTOBJ], Proxy Object Name of Target Object=[PROXYOBJ]
Explanation
Copy processing cannot be executed because the copy destination object becomes the master object of another proxy.
Parameters
CLASS : Class name
DSTOBJ : Destination object name
PROXYOBJ : Proxy object name
System action
The system interrupts processing.
System administrator response
Make sure that the copy destination object is not the copy source of another SDX object.
Copy processing cannot be executed because the total number of slices comprising the master volume, and the slices comprising the proxy volume that is related to the master volume, must not exceed thirty-two. Class Name=[CLASS], Source Volume Name=[VOLUME]
Explanation
Copy processing cannot be executed because the number of slices that constitute a copy source volume and the number of slices that constitute all copy destination volumes linked to the copy source volume add up to a total of 33 or more.
Parameters
CLASS : Class name
VOLUME : Source volume name
System action
The system interrupts processing.
System administrator response
Take care so that the total number of slices does not exceed 32.
Copy processing cannot be executed because the source object is a proxy object of other Master. Class Name=[CLASS], Source Object Name=[SRCOBJ], Master Object Name of Source Object=[MASTEROBJ]
Explanation
Copy processing cannot be executed because the copy source object becomes the proxy object of another master.
Parameters
CLASS : Class name
SRCOBJ : Source object name
MASTEROBJ : Master object name
System action
The system interrupts processing.
System administrator response
Make sure that the copy source object is not the copy destination of another SDX object.
Copy processing cannot be executed because copying slice exists. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
Copy processing cannot be executed because a slice is being copied.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Wait for the copying of the slice to be completed, and re-execute processing.
Copy processing cannot be executed because temporarily detach slice exists. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
Copy processing cannot be executed because a slice is in the temporary isolation state.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Incorporate the slice in the temporary isolation state, and re-execute processing.
Processing cannot be executed because source volume status of INVALID. Class Name=[CLASS], Source Volume Name=[VOLUME]
Explanation
Processing cannot be executed because the copy source volume is in the INVALID state.
Parameters
CLASS : Class name
VOLUME : Source volume name
System action
The system interrupts processing.
System administrator response
Use another normal volume to restore the copy source volume. Alternatively, refer to the "PRIMECLUSTER(TM) Global Disk Services Guide", and restore the copy source volume.
Processing cannot be executed because the relation between master and proxy of source object and target object is not the part status. Class Name=[CLASS], Master Object Name=[MASTEROBJ], Proxy Object Name=[PROXYOBJ]
Explanation
Processing cannot be executed because the master-and-proxy relationship between the copy source object and the copy destination object is not in the separation state.
Parameters
CLASS : Class name
MASTEROBJ : Master object name
PROXYOBJ : Proxy object name
System action
The system interrupts processing.
System administrator response
Check the states of the copy source object and copy destination object.
The target object cannot use a hardware copy function because of mirror composition. Class Name=[CLASS], Target Object Name=[DSTOBJ]
Explanation
The hardware copy function cannot be used because the copy destination object has a mirroring configuration.
Parameters
CLASS : Class name
DSTOBJ : Destination object name
System action
The system interrupts processing.
System administrator response
Specify the -Xgds-softcopy option, and use the GDS software copy function.
A hardware copy function cannot be used because it belongs to the mirror group that a lower level group is connected. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
The hardware copy function cannot be used because a lower-level group belongs to a connected mirror group.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify the -Xgds-softcopy option, and use the GDS software copy function.
The specified volume is an error in GDS. Master Volume Name=[MASTERVOL], Proxy Volume Name=[PROXYVOL]
Explanation
An error occurred at GDS of the specified volume.
Parameters
MASTERVOL : Master volume name
PROXYVOL : Proxy volume name
System action
The system interrupts processing.
System administrator response
After eliminating the cause of the error that occurred at GDS, use the swsrpcancel command (Replication cancellation command) to cancel the replication processing.
A GDS Information could not be acquired.
Explanation
Obtaining GDS information failed.
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute processing.
The device is excluded. Device Name=[DEVICE]
Explanation
The relevant device is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command for the relevant device is finished.
The Loggroup that the device belongs to is excluded. Loggroup Name=[ LOGGROUP], Device Name=[DEVICE]
Explanation
A switch-type SDX object cannot be used.
Parameters
LOGGROUP : Log group name
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command of the log group for the relevant device is finished.
A device include in the Loggroup is excluded. Loggroup Name=[ LOGGROUP], Device Name=[DEVICE]
Explanation
The relevant device included in the log group is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
Parameters
LOGGROUP : Log group name
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command for the relevant device included in the log group is finished.
The Loggroup is excluded. Loggroup Name=[ LOGGROUP]
Explanation
The relevant log group is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command for the relevant log group is finished.
AdvancedCopy Manager Tape Backup Option is not installed.
Explanation
The AdvancedCopy Manager tape backup option is not installed.
System action
The system interrupts processing.
System administrator response
The AdvancedCopy Manager tape backup option must be installed to use the relevant function.
The SDX object of the switch type cannot be used. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
An SDX object of the switch type cannot be used.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify an SDX object of the single or mirror type.
This function cannot be used for SDX object.
Explanation
The SDX object cannot use this function.
System action
The system interrupts processing.
System administrator response
Specify an object other than the SDX object.
The feature not supported in this disk array device. Function Name=[FUNC]
Explanation
This ETERNUS disk storage system does not support the displayed function.
Parameters
FUNC : Function name. Any of the following function names is displayed:
Displayed strings | Function name |
|---|---|
Mode Change | Mode change function |
Stack Mode | Stack mode function |
Consistency Mode | Consistency mode function |
Reverse | Synchronous processing reverse function |
System action
The system interrupts processing.
System administrator response
Check if this ETERNUS disk storage system supports the function displayed in FUNC parameter.
Deleting the disk partitions failed. Error=[ERROR], Disk Name=[DISK]
Explanation
Disk partition deletion failed.
Parameters
ERROR : Error code and location where error was detected
DISK : Name of the logical unit (disk) that issued the error
System action
The system interrupts processing.
System administrator response
Check the status of the Logical Unit (disk) that issued the error, then re-execute.
Failed to re-read disk layout information. Error=[ERROR], Disk Name=[DISK]
Explanation
Re-reading of the disk management information failed.
Parameters
ERROR : Error code and location where error was detected
DISK : Name of the logical unit (disk) that issued the error
System action
The system interrupts processing.
System administrator response
Check the status of the Logical Unit (disk) that issued the error, then re-execute.
Under Linux, this message is issued when the partitions included in DISK parameter are in the mounted state.
Cannot use dynamic disk. Disk Name=[DISK]
Explanation
Dynamic disks cannot be used.
Parameters
DISK : Name of the logical unit (disk) that issued the error
System action
The system interrupts processing.
System administrator response
Dynamic disks are not supported for copy in logical unit (disk) units. Only basic disks are supported for copy in logical unit (disk) units.
Failed to get the disk information. Disk Name=[DISK]
Explanation
It failed to fetch disk information.
Parameters
DISK : Name of the logical unit (disk) that issued the error
System action
The system interrupts processing.
System administrator response
This error can possibly occur when there are a large number of partitions in the Logical Unit (disk).
Check and correct the value that was set in the MountableCheckCount or the MountableCheckInterval in the disk drive map file, and the re-execute the transaction.
When operating on Windows Server 2008 or Windows Server 2008 R2, then the volume in which the error occurred might be offline - in this case, bring it online. For details on how to do this, refer to "Notes about the online/offline status of disks" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)".
Failed to set mount point. Error=[ERROR], Volume Name=[VOLUME], Mount Point=[MOUNT]
Explanation
Mount point assignment failed.
Parameters
ERROR : Error code and location where error was detected
VOLUME : Name of volume that issued the error
MOUNT : Name of mount point that issued the error
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Failed to delete mount point. Error=[ERROR], Volume Name=[VOLUME], Mount Point=[MOUNT]
Explanation
Mount point deletion failed.
Parameters
ERROR : Error code and location where error was detected
VOLUME : Name of volume that issued the error
MOUNT : Name of mount point that issued the error
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The setting value of the Drive Letter Mapping files in incorrect. File Name=[FILE], Section Name=[SECTION], Key Name=[KEY], Value=[VALUE], Reason=[REASON]
Explanation
The value set for the drive letter map file is invalid.
Parameters
FILE : Name of the drive letter map file that issued the error
SECTION : Name of the section that issued the error
KEY : Name of key that issued the error
VALUE : Settings value that issued the error
REASON : Error reason. One of the following character strings is entered:
"Invalid format."
"Drive Letter in use."
"Directory does not exist."
"Directory not empty."
System action
The system interrupts processing.
System administrator response
The required action depends on the character string indicated in REASON parameter. Take action as follows in accordance with the character string:
"Invalid format."
The VALUE of the drive letter mapping file is invalid.
Refer to "Drive letter mapping file" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)", set the correct value, and then re-execute.
"Drive Letter in use."
The drive letter set for VALUE in the drive letter mapping file is already in use by another volume.
Specify a drive letter that can be used, then re-execute.
"Directory does not exist."
The directory specified in VALUE in the drive letter mapping file does not exist.
Specify an existing directory, then re-execute.
"Directory not empty."
The directory specified in VALUE in the drive letter mapping file is not empty.
Specify an empty directory, then re-execute.
The specified volume is not MBR disk. Volume Name=[VOLUME]
Explanation
The specified volume is not an MBR disk.
Parameters
VOLUME : Name of volume that issued the error
System action
The system interrupts processing.
System administrator response
Specify an MBR disk, then re-execute.
Failed to update disk layout information. Error=[ERROR], Disk Name=[DISK]
Explanation
Update of disk management information failed.
Parameters
ERROR : Error code and location where error was detected
DISK : Name of logical unit (disk) that issued the error
System action
The system interrupts processing.
System administrator response
Check the status of the Logical Unit (disk) that issued the error, then re-execute.
Cannot open device. Error=[ERROR], Device Name=[DEVICE]
Explanation
The disk cannot be opened.
Parameters
ERROR : Error code and location where error was detected
DEVICE : Name of device that issued the error
System action
The system interrupts processing.
System administrator response
Check the status of the device that issued the error, then re-execute.
Failed to assign drive letter. Volume Name=[VOLUME]
Explanation
Failed to assign drive letter.
Parameters
VOLUME : Name of volume that issued the error
System action
The system interrupts processing.
System administrator response
Check the following, and then re-execute.
Set value in the Drive Letter Mapping file
Status of the Logical Unit (disk)
The license is not registered. Volume Name=[VOLUME], Serial Number =[SERIAL], Copy Type=[COPY]
Explanation
The license of storage device that has the specified volume is not registered.
When the copy type is remote:
The license that can use REC is not registered in the License Manager.
When the copy type is local:
The license that can use OPC/QuickOPC/SnapOPC/SnapOPC+/EC is not registered in the License Manager.
Parameters
VOLUME : Volume name
SERIAL : Serial number
COPY : Copy type
System action
The system interrupts processing.
System administrator response
Register the license of storage device that has the specified volume.
When the copy type is remote:
Register the license that can use REC in the License Manager.
When the copy type is local:
Register the license that can use OPC/QuickOPC/SnapOPC/SnapOPC+/EC in the License Manager.
License Manager is not installed.
Explanation
The License Manager is not installed.
System action
The system interrupts processing.
System administrator response
Install the License Manager.
The license information could not be acquired. Serial Number=[SERIAL], Error=[ERROR], Detail==[DETAIL]
Explanation
The incense information could not be acquired.
Parameters
SERIAL : Serial number
ERROR : Error code
DETAIL : Detailed error information
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the problem, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The device information could not be acquired. Device Name=[DEVICE], Error= [ERROR] , Detail=[DETAIL]
Explanation
The device information could not be acquired.
Parameters
DEVICE : Device name
ERROR : Error code
DETAIL : Detailed error information
System action
The system interrupts processing.
System administrator response
Check the device status.
If "User error occurred.[xxxx]" is displayed for the DETAIL field in the error message
Take actions according to swsrpxxxx message. (Note that xxxx does not contain swsrp.)
If "STX error occurred.[ERROR]" is displayed for the DETAIL field in the error message
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" for the details on ERROR to take appropriate actions.
Flushing filesystem buffers failed. Error=[ERROR], Volume Name=[VOLUME]
Explanation
Flushing of the file system buffer failed.
Parameters
ERROR : Error code and error-detection point
VOLUME : Erroneous volume name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
When operating on Windows Server 2008 or Windows Server 2008 R2, the volume in which the error occurred may be offline. In this case, make the volume in which the error occurred online. For details on the method, refer to "Notes about the online/offline status of disks" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)".
An unsupported copy type is set in the copyset of the storage group. The storage group=[GROUP]
Explanation
There is a copyset of an unsupported copy type registered for a volume in the specified storage group.
Parameters
GROUP : Targeted storage group name
System action
The system interrupts processing.
System administrator response
Re-register a copyset of a supported copy type.
The backup synchronization processing is already in progress for the storage group: [GROUP].
Explanation
The backup synchronization processing is already in progress for the storage group indicated in GROUP parameter.
Parameters
GROUP : Storage group name
System action
The system continues processing.
System administrator response
No response is required because this is an informational message only.
No shadow copy exists to be displayed.
Explanation
The shadow copies to be displayed are not found.
System action
The system continues processing.
System administrator response
No response is required because this is an informational message only.
Synchronization processing is already in progress. Storage Group Name=[GROUP]
Explanation
Synchronization processing on the specified storage group is already in progress.
Parameters
GROUP : Name of the target storage group
System action
The system continues processing.
System administrator response
No response is required because this is an informational message only.
The storage group: [GROUP] does not exist.
Explanation
The storage group specified for Exchange Server does not exist.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Check whether the specified storage group name is registered.
Rollforward cannot be done since both the log files and database files exist on the same device for the storage group: [GROUP].
Explanation
The log file in the storage group exists on the same device as the database file.
If the log file exists on the same device as the database file, restoration in Roll forward mode cannot be executed because the log file restored as a result of restoration overwrites the latest log file (the original data is lost).
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Execute the swsrpvssrestore_exchange command (Restore execution command) with the -point option (point-in-time mode) specified.
If restoration is to be performed in Roll forward mode in the future, allocate a log file to a device different from that for the database.
The registered storage group information for the storage group: [GROUP] does not exist.
Explanation
Storage group information is not registered.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
If database information is not registered, execute the swsrpdbinfo_exchange command (Database information registration command) to register storage group information.
The information about the storage group: [GROUP] has changed since last registered information.
Explanation
Storage group configuration information has been changed.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Execute the swsrpdbinfo_exchange command (Database information registration command) to register the latest storage group information.
Illegal option [OPT] is used.
Explanation
An invalid option was specified with the command.
Parameters
OPT : Specified option
System action
The system interrupts processing.
System administrator response
Check the usage of the command and re-execute with the correct option.
Incorrect Parameter for option [OPT].
Explanation
An invalid parameter was passed to the specified option.
Parameters
OPT : Specified option
System action
The system interrupts processing.
System administrator response
Check the usage of the command and re-execute with the correct parameter.
Incorrect number of arguments.
Explanation
An invalid argument number was passed to the command.
System action
The system interrupts processing.
System administrator response
Check the usage of the command and re-execute with the correct number of arguments.
The options [OPT1] and [OPT2] can not be used together.
Explanation
The specified options are mutually exclusive and cannot be specified together.
Parameters
OPT1 : Specified option 1
OPT2 : Specified option 2
System action
The system interrupts processing.
System administrator response
Check the usage of the command and re-execute with the correct combination of options.
The option [OPT] is mandatory.
Explanation
A required option is not specified.
Parameters
OPT : Required option
System action
The system interrupts processing.
System administrator response
Check the usage of the command and re-execute using the correct syntax.
Mount of the storage group: [GROUP] could not be completed since one or more of the stores could not be mounted.
Explanation
MS Exchange returned an error while a database was mounted.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
Dismount of the storage group: [GROUP] could not be completed since one or more of the stores could not be dismounted.
Explanation
MS Exchange returned an error while a database was dismounted.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Check whether the service of Exchange Server is active.
Unable to access Exchange Information.
Explanation
Exchange Server could not be accessed.
System action
The system interrupts processing.
System administrator response
Check the following.
Check whether the user who executed the command belongs to the Administrator group and the Domain Admin group.
When Exchange Server is employed on MSCS, Check whether the -evs option is properly set as the command.
Check whether Exchange Server is properly installed on the machine on which this command is executed.
Check whether the service of Exchange Server is active.
Check whether a machine on which Exchange Server is installed exists in the network.
Select Exchange System Manager, Tool, Monitor and Status, and then Status Window to check the status of Exchange Server.
If this fails to solve the problem, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
Registered device information for AdvancedCopy Manager does not exist.
Explanation
The transaction volume is not registered in the file that contains the registration information for a transaction volume.
System action
The system interrupts processing.
System administrator response
Register device information for AdvancedCopy Manager and then re-execute the command.
The log file [LOGFILE] was not found.
Explanation
Log file is not found.
Parameters
LOGFILE : Log file name with a path
System action
The system interrupts processing.
System administrator response
To perform Roll forward restoration, all log files from the one backed up previously to the current one must exist.
Check whether a log file exists on the specified path. If a normal log file exists, copy it to the indicated path and re-execute. If not, perform restoration in point-in-time mode.
This message is also output if the target database is not dismounted when restoration is performed using the roll-forward method. Perform dismount, and then try the restoration again.
Refer to the following manual for the dismount method:
"Preparation" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
Roll forward restore cannot continue because of the problems in log files for the storage group: [GROUP].
Explanation
Roll forward restoration cannot be continued because a problem occurred in the log file.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Execute the exchange command " ESEUTIL /ML Enn " (nn is a storage group number) while the storage group is dismounted. Check the error information displayed and take appropriate corrective action.
Roll forward restoration cannot continue since the backup information is inconsistent.
Explanation
Roll forward restoration cannot be continued because backup information is inconsistent.
System action
The system interrupts processing.
System administrator response
Perform restoration in point-in-time mode by using the correct backup data.
The current log file of the storage group: [GROUP] is not found.
Explanation
The current log file of the specified storage group can not be found in the path that was returned from Exchange Server.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Use the exchange system manager to obtain the log file path of the storage group. Check whether the E0n.LOG file exists in the path obtained from the exchange manager. If the drive can be accessed, perform the following:
If the swstdbinfo_exchange command (Database information registration command) was once executed, use the exchange system manager to check whether a mailbox store or public store exists in the storage group. If no store exists, create a mailbox or public store and mount the store for log file creation. If more than one store exists, ensure only one store is mounted.
If the swstdbinfo_exchange command has never been executed and the log file location is known, set the file in the actual log path. Use the exchange system manager to try to mount a store. If no store is mounted, restore the last backup data and execute the swstdbinfo_exchange command. If the same message is displayed again, contact a Fujitsu engineer.
AdvancedCopy Manager operation has failed.
Explanation
An error occurred during execution of a AdvancedCopy Manage command.
System action
The system interrupts processing.
System administrator response
Take the corrective action indicated by the error message.
No Storage group exists in the exchange server.
Explanation
No storage group exists for Exchange Server.
System action
The system interrupts processing.
System administrator response
Create a storage group for Exchange Server and execute the command.
There are no mailbox store and public store in the storage group: [GROUP].
Explanation
No database exists for the storage group.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Create a database for the storage group specified for Exchange Server and execute the command.
The log file [LOGFILE] is corrupted.
Explanation
Roll forward restoration cannot be performed because the log file is inconsistent.
Parameters
LOGFILE : Log file name with a path
System action
The system interrupts processing.
System administrator response
Roll-forward restoration cannot be performed. Perform restoration in point-in-time mode.
Specified storage group is in use by other processings. Storage Group Name=[GROUP]
Explanation
The specified storage group is being used for other processing.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Wait until other command processing for this storage group is finished.
A backup volume is specified as backup destinations for plural database volumes. Backup Volume Name=[VOLUME]
Explanation
One backup volume is specified as a target backup volume of multiple database volumes.
Parameters
VOLUME : Backup volume name
System action
The system interrupts processing.
System administrator response
Check the contents of the device map file and re-execute.
Restoration cannot be performed, because the synchronization processing from an original volume to a replica volume is in progress. Storage Group Name=[GROUP]
Explanation
Restoration cannot be performed because synchronous processing is currently being executed.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Stop synchronous processing and re-execute.
The "-y" option cannot be specified if all the original and replica volumes exist in the same unit.
Explanation
The -y option cannot be specified when all original and replica volumes exist in the same cabinet.
System action
The system interrupts processing.
System administrator response
If all original and replica volumes exist in the same cabinet, execute the command without -y option specified.
The "-m" option cannot be specified if all backup volumes exist in this server.
Explanation
The -m option cannot be specified when all backup volumes exist on the local server.
System action
The system interrupts processing.
System administrator response
Re-execute the command without -m option specified.
The "-y" option cannot be specified if synchronization processing is restarted. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
The -y option cannot be specified to restart synchronous processing.
Parameters
SRCVOL : Source volume name
SRCSVR : Source volume server name
DSTVOL : Destination volume name
DSTSVR : Destination volume server name
System action
The system interrupts processing.
System administrator response
Re-execute the command without -y option specified.
Copy processing is in an error status. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
Copy processing is faulty.
Parameters
SRCVOL : Source volume name
SRCSVR : Source volume server name
DSTVOL : Destination volume name
DSTSVR : Destination volume server name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Copy processing is in a HALT status. An error occurred in remote copying. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
Copy processing is in HALT state. An error occurred during remote copying.
Parameters
SRCVOL : Source volume name
SRCSVR : Source volume server name
DSTVOL : Destination volume name
DSTSVR : Destination volume server name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Copy processing cannot be cancelled, because it does not exist. Storage Group Name=[GROUP]
Explanation
Termination of copy processing failed because the specified copy processing was not found.
Parameters
GROUP : Storage group name
System action
The system interrupts processing.
System administrator response
Check the copy status and copy direction of the specified volume and re-execute.
The operational server in Exchange management must be the original server. Original Volume Name=[SRCVOL]@[SRCSVR], Replica Volume Name=[DSTVOL]@[DSTSVR]
Explanation
The operating server for exchange operation must be an original volume server.
Parameters
SRCVOL : Source volume name
SRCSVR : Source volume server name
DSTVOL : Destination volume name
DSTSVR : Destination volume server name
System action
The system interrupts processing.
System administrator response
Change the definition of replication volume information and re-execute.
Multiple backup server configuration is not supported. Storage Group Name=[GROUP]
Explanation
A multiple backup server configuration is not supported.
Parameters
GROUP : Name of the storage group in which an error occurred
System action
The system interrupts processing.
System administrator response
Check the backup server settings.
The information about the backup server is not registered in replication function. Storage Group Name=[GROUP], Backup Server Name=[SERVER]
Explanation
Backup server information is not registered in the replication function.
Parameters
GROUP : Name of the storage group in which an error occurred
SERVER : Name of the backup server in which an error occurred
System action
The system interrupts processing.
System administrator response
Use the swsrpsetvol command (Replication volume information configuration command) to register the transaction volume and backup volume that are used for the operation.
Deleting the disk partitions failed. Error=[ERROR], Disk Name=[DISK]
Explanation
Disk partitions cannot be deleted.
Parameters
ERROR : Error code and the location where an error was detected
DISK : Name of the disk on which an error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error occurred in VSS processing. Processing Phase=[PHASE], Detected API=[API], Error=[ERROR]
Explanation
An error occurred during VSS processing.
Parameters
PHASE : Processing phase (processing step) in which an error occurred
API : API in which an error occurred
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Writer Metadata Document could not be acquired. Exchange Server Name=[SERVER], Storage Group Name=[GROUP]
Explanation
An attempt to obtain the writer metadata document failed.
Parameters
SERVER : Name of the Exchange server in which an error occurred
GROUP : Name of the storage group in which an error occurred
System action
The system interrupts processing.
System administrator response
Check whether:
The processing target storage group is mounted.
The Exchange Information Store service is active.
If the above problems are not found, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Exchange writer is in error status. Processing Phase=[PHASE], Instance ID=[ID], Status=[STATUS]
Explanation
The Exchange writer failed.
Parameters
PHASE : Processing phase (processing step) in which an error occurred
ID : Instance ID of the Exchange writer that failed
STATUS : Exchange writer status code
System action
The system interrupts processing.
System administrator response
If this error occurs by executing the swsrpvssrestore_exchange command (Exchange VSS restore execution command), check that "Preparation" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" has been executed.
If "Preparation" has not been executed, it is necessary to restart the "Microsoft Exchange Information Store" service to recover the Exchange writer status.
Note that clients connected to the Exchange Server may cause unexpected termination or connection termination by restarting the "Microsoft Exchange Information Store" service.
In consultation with your Exchange administrator, restart the "Microsoft Exchange Information Store" service.
If the above does not apply, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The writer status could not be acquired. Processing Phase=[PHASE]
Explanation
An attempt to obtain writer status information failed.
Parameters
PHASE : Processing phase (processing step) in which an error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
There is a problem about consistency of backup data. CMD=[COMMAND], EXIT CODE=[CODE]
Explanation
Backup data has a consistency problem.
Parameters
COMMAND : Command character string of the ESEUTIL command that caused an error
CODE : Return code of the ESEUTIL command
System action
The system interrupts processing.
System administrator response
The copy source file may be damaged. Check and recover the database condition while referring to the "Exchange Server 2003 Error Recovery Guide".
Conversion to an AdvancedCopy Manager volume name failed. Volume Name=[VOLUME]
Explanation
Conversion to an AdvancedCopy Manager volume name failed.
Parameters
VOLUME : Name of the Windows volume (\\?\Volume{GUID}\) in which an error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Conversion to a Windows volume name failed. Volume Name=[VOLUME]
Explanation
Conversion to a Windows volume name failed.
Parameters
VOLUME : Name of the AdvancedCopy Manager volume (gXdYpZ) in which an error occurred
System action
The system interrupts processing.
System administrator response
This message is output in the circumstances shown below. Take the action that suits the circumstance.
In a Windows Server 2008 environment, if the target disk was offline when the Exchange Server command was executed
Use the disk management window and the DISKPART tool to change the disk status to online.
If the swsrpvssbackup_exchange command (Exchange VSS backup execution command) was executed for a volume that contains shadow copies of a different storage group or a database
Or, if the swsrpshadowadm_exchange command (Exchange VSS shadow copy management command) was executed for a disk where the partition configuration has been changed since the initial backup
Refer to the following manual and check that the configuration is correct:
"Operation design" and "Changing the configuration" under "Exchange database backup and restore" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
If the above does not apply, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Conversion to a Windows volume name failed. Path=[PATH]
Explanation
Conversion to a Windows volume name failed.
Parameters
PATH : Path (drive letter or mount point) on which an error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Restore cannot be run. This is because the content of Metadata Documents is invalid. Exchange Server Name=[SERVER], Storage Group Name=[GROUP]
Explanation
Restoration cannot be performed because the metadata document contains invalid data.
Parameters
SERVER : Name of the Exchange server on which an error occurred
GROUP : Name of the storage group in which an error occurred
System action
The system interrupts processing.
System administrator response
Confirm that a valid metadata document is allocated to the backup server and then reenter the command.
If the problem cannot be solved, collect the backup component documents prepared for the backup server, writer metadata documents, and refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Restoring files failed. CMD=[COMMAND]
Explanation
Files could not be restored.
Parameters
COMMAND : Command character string of the replication creation command that caused an error
System action
The system interrupts processing.
System administrator response
Take action according to the contents of the message output immediately before this message, and then reenter the command.
The information of the copyset could not be acquired. Source Disk Name=[DISK]
Explanation
Copyset information could not be obtained.
Parameters
DISK : Name of the source disk on which an error occurred
System action
The system interrupts processing.
System administrator response
Register the copyset information of the disk on which an error occurred.
An error occurred in shadow copy import processing.
Explanation
An error occurred during shadow copy import processing.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
There is no backup file. Exchange Server Name=[SERVER], Storage Group Name=[GROUP or DATABASE], File Name=[FILE]
Explanation
The backup file is not found.
Parameters
SERVER : Name of the Exchange server on which an error occurred
GROUP or DATABASE: Name of the storage group in which an error occurred (for Exchange Server 2003 or Exchange Server 2007), or the database name in which an error occurred (for Exchange Server 2010)
FILE : Name of the file that was not found
System action
The system interrupts processing.
System administrator response
Check whether a backup file exists in the backup volume.
COM library could not be initialized.
Explanation
The COM library initialization failed.
System action
The system interrupts processing.
System administrator response
The shortage of a memory or a fatal error is likely to be the cause. When the shortage of a memory is the cause, terminate any other applications, and then re-execute. If this is not the cause, check the environment of Windows, and then re-execute.
This version of ETERNUS provider is not supported. Version=[VERSION]
Explanation
This version of ETERNUS provider is not supported in this environment and cannot be used.
Parameters
VERSION : ETERNUS provider version
System action
The system interrupts processing.
System administrator response
Obtain the version of the ETERNUS provider being used.
Compatibility can be checked by executing "vssadmin list providers" from the command prompt.
The copy types of the copy sets in which the storage group is stored must be the same. Storage Group Name=[GROUP]
Explanation
The copy types of the copy sets in which the storage group is stored must be the same.
Parameters
GROUP : Name of the storage group where the error occurred
System action
The system interrupts processing.
System administrator response
Correct the copyset information so that the copy types are the same.
The execution state of advanced copy could not be acquired. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK], Detail=[ERROR]
Explanation
The execution state of advanced copy could not be acquired.
Parameters
SRCDISK : Name of the copy source disk where the error occurred
DSTDISK : Name of the copy destination disk where the error occurred
ERROR :Error code
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series", and take the corrective action indicated in ERROR parameter.
The backup could not be executed because an equivalency maintenance status was not reached. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK]
Explanation
The backup could not be executed because an equivalency maintenance state has not been reached.
Parameters
SRCDISK : Name of the copy source disk where the error occurred
DSTDISK : Name of the copy destination disk where the error occurred
System action
The system interrupts processing.
System administrator response
Check the status of synchronous process, and then re-execute the command.
The operation could not be executed because the copy type of the copyset is not EC. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK]
Explanation
The operation could not be executed because the copy type of the copyset is not EC.
Parameters
SRCDISK : Name of the copy source disk where the error occurred
DSTDISK : Name of the copy destination disk where the error occurred
System action
The system interrupts processing.
System administrator response
Change the copy type of the copy set to EC and then re-execute the command.
The copy processing is in the state of HALT. The error occurred with a remote copy. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK]
Explanation
The copy processing is in HALT status. The error occurred with a remote copy.
Parameters
SRCDISK : Name of the copy source disk where the error occurred
DSTDISK : Name of the copy destination disk where the error occurred
System action
The system interrupts processing.
System administrator response
This is a hardware error. Eliminate the cause of the hardware problem.
There is no Synchronization process that can be stopped. Storage Group Name=[GROUP]
Explanation
There is no synchronization processing that can be stopped.
Parameters
GROUP : Name of the storage group where the error occurred
System action
The system interrupts processing.
System administrator response
Check the copy status of the specified storage group, and then re-execute the command.
Synchronization process to forcibly suspend does not exist. Storage Group Name=[GROUP]
Explanation
Synchronization processing can not be forcibly suspended.
Parameters
GROUP : Name of the storage group where the error occurred
System action
The system interrupts processing.
System administrator response
Synchronization processing can only be forcibly suspended when the value in the "Status" column displayed by the Exchange shadow copy management command corresponds to one of the copy statuses shown in parentheses below:
Synchronization processing is undergoing total copy or differential copy ("sync")
Synchronization processing is in an equivalency maintenance state ("equivalent")
Synchronization is in hardware suspend status ("halt(sync)" or "halt(equivalent)")
Check the copy status of the specified storage group, and then re-execute the command.
The advanced copy function cannot be used. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK], Error=[ERROR], SK/ASC/ASCQ=[SENSE]
Explanation
The advanced copy function cannot be used.
Parameters
SRCDISK : Name of the copy source disk where the error occurred
DSTDISK : Name of the copy destination disk where the error occurred
ERROR : Error code returned by the provider
SENSE : Sense data
System action
The system interrupts processing.
System administrator response
Take the corrective action indicated by the error code.
An error occurred in copy processing. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK], Error=[ERRMSG]
Explanation
An error occurred in copy processing.
Parameters
SRCDISK : Name of the copy source disk where the error occurred
DSTDISK : Name of the copy destination disk where the error occurred
ERRMSG : Error message returned by the provider
System action
The system interrupts processing.
System administrator response
Take the corrective action indicated by the error message.
The information of the copyset could not be acquired. Source Disk Name=[DISK], Copyset Group Name=[GROUP]
Explanation
Copyset information could not be acquired.
Parameters
DISK : Name of the copy source disk where the error occurred
GROUP : Name of the copyset group where the error occurred
System action
The system interrupts processing.
System administrator response
Register copyset information for the disk where the error occurred.
A physical copy cannot be stopped because a shadow copy exists. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK]
Explanation
A physical copy cannot be stopped because there is a shadow copy.
Parameters
SRCDISK : Name of the copy source disk where the error occurred
DSTDISK : Name of the copy destination disk where the error occurred
System action
The system interrupts processing.
System administrator response
Re-execute the command after the physical copy completes or after the shadow copy has been deleted.
There is no QuickOPC process that can be stopped. Storage Group Name=[GROUP]
Explanation
There is no QuickOPC process that can be stopped.
Parameters
GROUP : Name of the storage group where the error occurred
System action
The system interrupts processing.
System administrator response
Check the copy status of the specified storage group, and then re-execute the command.
No shadow copy exists to be deleted.
Explanation
The shadow copy to be deleted cannot be found.
System action
The system interrupts processing.
System administrator response
The shadow copy to be deleted cannot be found. Check that the options and parameters specified in the command are valid.
An error occurred in copy processing. Source Disk Name=[SRCDISK], Destination Disk Name=[DSTDISK], Error=[ERRMSG]
Explanation
An error occurred in the copy processing.
Parameters
SRCDISK : Name of copy source disk for which the error occurred
DSTDISK : Name of copy destination disk for which the error occurred
ERRMSG : Error message returned by the ETERNUS VSS Hardware Provider
System action
The system interrupts processing.
System administrator response
Take the action indicated in the error message.
This version of ETERNUS VSS Hardware Provider is not supported. Version=[VERSION]
Explanation
This version of ETERNUS VSS Hardware Provider cannot be used.
Parameters
VERSION : ETERNUS VSS Hardware Provider version
System action
The system interrupts processing.
System administrator response
Check the version of ETERNUS VSS Hardware Provider being used.
Execute "vssadmin list providers" at the command prompt to check the version of the ETERNUS VSS Hardware Provider.
The information of the copyset could not be acquired. Source Disk Name=[DISK]
Explanation
The copyset information could not be obtained.
Parameters
DISK : Name of copy source disk for which the error occurred
System action
The system interrupts processing.
System administrator response
Register the copyset information of the disk for which the error occurred.
The VSSHP command could not be started. VSSHP Command Name=[COMMAND]
Explanation
The ETERNUS VSS Hardware Provider command startup failed.
Parameters
COMMAND : ETERNUS VSS Hardware Provider command name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An Error occurred in executing the VSSHP command. VSSHP Command Name=[COMMAND]
Explanation
The execution results of the ETERNUS VSS Hardware Provider command are invalid.
Parameters
COMMAND : ETERNUS VSS Hardware Provider command name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Rollforward cannot be done since both the log files and database files exist on the same device for the database: [DATABASE].
Explanation
The log file in the database exists on the same device as the database file.
If the log file exists on the same device as the database file, restoration in Roll forward mode cannot be executed because the log file restored as a result of restoration overwrites the latest log file (the original data is lost).
Parameters
DATABASE : Database name
System action
The system interrupts processing.
System administrator response
Execute the swsrpvssrestore_exchange command (Restore execution command) with the -point option (point-in-time mode) specified.
If restoration is to be performed in Roll forward mode in the future, allocate a log file to a device different from that for the database.
The registered database information for the database: [DATABASE] does not exist.
Explanation
Database information is not registered.
Parameters
DATABASE : Database name
System action
The system interrupts processing.
System administrator response
Execute the swsrpdbinfo_exchange command (Database information registration command) to register database information.
The information about the database: [DATABASE] has changed since last registered information.
Explanation
Database configuration information has been changed.
Parameters
DATABASE : Database name
System action
The system interrupts processing.
System administrator response
Execute the swsrpdbinfo_exchange command (Database information registration command) to register the latest database information.
Roll forward restore cannot continue because of the problems in log files for the database: [DATABASE].
Explanation
Roll forward restoration cannot be continued because a problem occurred in the log file.
Parameters
DATABASE : Database name
System action
The system interrupts processing.
System administrator response
Execute the exchange command "ESEUTIL /ML Enn" (nn is a database number) while the database is dismounted. Check the error information displayed and take appropriate corrective action.
Specified database is in use by other processings. Database Name=[DATABASE]
Explanation
The specified database is being used for other processing.
Parameters
DATABASE : Database name
System action
The system interrupts processing.
System administrator response
Wait until other processing for the specified database is finished.
Multiple backup server configuration is not supported. Database Name=[DATABASE]
Explanation
A multiple backup server configuration is not supported.
Parameters
DATABASE : Name of the database in which an error occurred
System action
The system interrupts processing.
System administrator response
Check the backup server settings.
The information about the backup server is not registered in replication function. Database Name=[DATABASE], Backup Server Name=[SERVER]
Explanation
Backup server information is not registered in the replication function.
Parameters
DATABASE : Name of the database in which an error occurred
SERVER : Name of the backup server in which an error occurred
System action
The system interrupts processing.
System administrator response
Use the swsrpsetvol command (Replication volume information configuration command) to register the transaction volume and backup volume that are used for the operation.
The Writer Metadata Document could not be acquired. Exchange Server Name=[SERVER], Database Name=[DATABASE]
Explanation
An attempt to obtain the writer metadata document failed.
Parameters
SERVER : Name of the Exchange server in which an error occurred
DATABASE : Name of the database in which an error occurred
System action
The system interrupts processing.
System administrator response
Check whether:
- The processing target database is mounted.
- The Exchange Information Store service is active.
If the above problems are not found, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Restore cannot be run. This is because the content of Metadata Documents is invalid. Exchange Server Name=[SERVER], Database Name=[DATABASE]
Explanation
Restoration cannot be performed because the metadata document contains invalid data.
Parameters
SERVER : Name of the Exchange server in which an error occurred
DATABASE : Name of the database in which an error occurred
System action
The system interrupts processing.
System administrator response
Confirm that a valid metadata document is allocated to the backup server and then reenter the command.
If the problem cannot be solved, collect the backup component documents prepared for the backup server, writer metadata documents, and refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The copy types of the copysets in which the dabase is stored must be the same. Database Name=[DATABASE]
Explanation
The copy types of the copy sets in which the database is stored must be the same.
Parameters
DATABASE : Name of the database in which an error occurred
System action
The system interrupts processing.
System administrator response
Correct the copyset information so that the copy types are the same.
There is no QuickOPC process that can be stopped. Database Name=[DATABASE]
Explanation
There is no QuickOPC process that can be stopped.
Parameters
DATABASE : Name of the database in which an error occurred
System action
The system interrupts processing.
System administrator response
Check the copy status of the specified database, and then re-execute the command.
Internal Error. System returned failure.
Explanation
An internal error occurred.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Internal Error. Exchange operation has failed.
Explanation
Exchange Server operation failed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Internal Error. Query for exchange information has failed.
Explanation
Exchange information could not be referenced.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Internal error. Accessing registered information has failed.
Explanation
The registration information of the storage group or database could not be accessed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Internal Error. Insufficient memory.
Explanation
The system has run short of memory.
System action
The system interrupts processing.
System administrator response
Increase the system memory capacity.
A memory leak may have occurred. Check the memory usage.
This command arguments are incorrect.
Explanation
This command arguments are incorrect.
System action
The system interrupts processing.
System administrator response
Do not execute this command. Execute the cluster unsetup command to unsetup the cluster setting.
Failed to open the cluster environment setting file. Filename=[FILE]
Explanation
The cluster environment setting file(clsetup.ini) could not be opened.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Check for the presence of the file and the access permission, and re-execute the command.
Failed to read the cluster environment setting file. Filename=[FILE], Section=[SECTION], Key=[KEY]
Explanation
The cluster environment setting file(clsetup.ini) could not be read.
Parameters
FILE : File name
SECTION : Section name
KEY : Key name
System action
The system interrupts processing.
System administrator response
Check the access permission and the accuracy of the file data, and re-execute the command.
Failed to open the registry. Registry=[REG], Key=[KEY], Error=[ERROR]
Explanation
The registry could not be opened.
Parameters
REG : Registry
KEY : Key name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
Failed to read the registry. Registry=[REG], Key=[KEY], Value=[VALUE], Error=[ERROR]
Explanation
The registry could not be read.
Parameters
REG : Registry
KEY : Key name
VALUE : Value name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
Failed to open the cluster setting definition file. Filename=[FILE]
Explanation
The cluster setting define file could not be opened.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Check for the presence of the cluster setting definition file indicated in FILE parameter and the access permission and re-execute the command.
Failed to read the cluster setting definition file. Filename=[FILE], Line=[LINE], Value=[VALUE]
Explanation
The cluster setting definition file could not be read.
Parameters
FILE : File name
LINE : Line number
VALUE : Data
System action
The system interrupts processing.
System administrator response
The cluster setting definition file indicated in FILE parameter may be corrupt. Replace the cluster setting definition file with the file that was originally installed and then re-execute the command.
The directory does not exist. Directory=[DIR]
Explanation
The directory could not be found.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory and the access permission, and then re-execute the command.
Failed to copy the directory. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
The directory could not be copied.
Parameters
SRCDIR : Source directory for copying
DSTDIR : Destination directory for copying
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
Failed to delete the directory. Directory=[DIR]
Explanation
The directory could not be deleted.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory and the access permission, and then re-execute the command.
Failed to move the directory. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
The file could not be moved.
Parameters
SRCDIR : Source directory for moving
DSTDIR : Destination directory for moving
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
Failed to create a directory. Directory=[DIR]
Explanation
The directory could not be created.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Check the access permission and the free disk space, and then re-execute the command.
Failed to copy the file. Source Filename=[SRCFILE], Target Filename=[DSTFILE]
Explanation
The file could not be copied.
Parameters
SRCFILE : Source file for copying
DSTFILE : Destination file for copying
System action
The system interrupts processing.
System administrator response
Check for the presence of the file and the access permission, and then re-execute the command.
Failed to delete the file. Filename=[FILE]
Explanation
The file could not be deleted.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Check for the presence of the file and the access permission, and then re-execute the command.
Failed to move the file. Source Filename=[SRCFILE], Target Filename=[DSTFILE]
Explanation
The file could not be moved.
Parameters
SRCFILE : Source file for moving
DSTFILE : Destination file for moving
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
Failed to create a link. Source Path=[SRCPATH], Target Path=[DSTPATH]
Explanation
The link could not be created.
Parameters
SRCPATH : Link source
DSTPATH : Link destination
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
The command could not be called or the command failed. Command Line=[COMMAND]
Explanation
The command could not be executed or command failed.
Parameters
COMMAND : Command line
System action
The system interrupts processing.
System administrator response
Check for the presence of the command indicated in COMMAND parameter.
If COMMAND parameter is the smcvtenv command, collect the following file, and then contact a Fujitsu systems engineer.
[Solaris version]
/var/opt/FJSVswssc/log/swclsetup.log
[Windows version]
"Work directory"\var\security\log\swclsetup.log
