Backup Synchronization processing is already in progress. Device Name=[DEVICE]
Explanation
Backup synchronization processing is currently executing for the specified transaction volume.
Parameters
DEVICE : Device name
System administrator response
No response is required to this informational message.
Backup Synchronization processing is already in progress. Loggroup Name=[LOGGROUP]
Explanation
Backup synchronization processing is currently executing for the specified log group.
Parameters
LOGGROUP : Loggroup name
System administrator response
No response is required to this informational message.
Restore for the specified Restore Device Name is not being executed. Device Name=[DEVICE]
Explanation
No restoration has been performed for the specified restoration destination device.
Parameters
DEVICE : Transaction volume name
System administrator response
No response is required if the specified restoration destination device name is correct. This is equivalent to the transaction volume name when the -r option is not specified.
A mount request for a magnetic tape is not supported.
Explanation
Mounting requests for magnetic tapes are not supported.
System administrator response
Do not specify an external medium such as a magnetic tape unit.
This Device cannot be used. This is because the registration information is incorrect. Device Name=[DEVICE]
Explanation
This device cannot be used because its definition information is invalid.
Parameters
DEVICE : Device name
System administrator response
Cancel the registration using the device information setting command, and then register information again.
For details of the device information setting command, refer to the following manual:
"Device information setting command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Device cannot be used. This is because no Base Information exists in Repository. Device Name=[DEVICE]
Explanation
The device displayed at DEVICE parameter cannot be used because it is not defined for management in AdvancedCopy Manager.
Parameters
DEVICE NAME: Device name
System administrator response
Refer to the following manual and fetch device information in the Storage Server for the device that has not been defined as a management object of AdvancedCopy Manager, and then execute the resource adjustment command.
"Fetching device information on a Storage Server" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An invalid line was detected. Device Map File=[MAP], Line Number=[LINE]
Explanation
An invalid line was detected.
Parameters
MAP : Device map file name
LINE : Line number of invalid line
System administrator response
Check the data on the invalid line and correct it.
No description of transaction volume exists. Device Name=[DEVICE]
Explanation
A Transaction Volume needs to be written in the Device map file.
Parameters
DEVICE : Device name
System administrator response
You should write a transaction volume information to Device map file.
An RMI registry is not running normally.
Explanation
The RMI service is not operating normally. A possible cause is as follows:
The port number of the applicable daemon (RMI daemon) or service (Displayed service name: AdvancedCopy Manager GUI Service) is being used for another service.
System action
The system interrupts processing.
System administrator response
[Solaris and Linux versions]
If the RMI daemon has been started, wait and verify that the RMI daemon has actually started, and then restart the backup management window. If the startup shell (stgrmicom) has been modified, reinstall the startup shell and restart the AdvancedCopy Manager's Manager and browser.
If the same port number as the RMI daemon is being used by another daemon, refer to "Setting up the port number (/etc/services file)" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide" and change the port number of the RMI daemon to an idle one, then restart the AdvancedCopy Manager's Manager and browser.
[Windows version]
Check whether the specified port number is used for another service.
If not, refer to "Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" and restart the applicable service (Displayed service name is "AdvancedCopy Manager GUI Service"). After this, restart the browser.
If another service with the same port number already exists, stop the service or reinstall AdvancedCopy Manager and change the port number of the applicable service. For information on reinstalling AdvancedCopy Manager, refer to "Installation of Storage Management Server" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide". When AdvancedCopy Manager's Manager is being installed, the port number of the applicable service (Displayed service name is "AdvancedCopy Manager GUI Service") needs to be specified. Specify a number that is not being used for any other service.
A Storage Management Server cannot be found.
Explanation
The Storage Management Server cannot be found because the IP address cannot be identified. This error may occur when DNS has not been defined.
System action
The system interrupts processing.
System administrator response
[Solaris and Linux versions]
If DNS is not defined, define DNS and then restart the AdvancedCopy Manager's Manager and browser.
If DNS is already defined, ensure that the network is operating normally and then restart the AdvancedCopy Manager's Manager and browser.
[Windows version]
If DNS is not defined, define DNS and restart the applicable service (Displayed service name is "AdvancedCopy Manager GUI Service") while referring to "Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide". After this, restart the browser.
If DNS is already defined, ensure that the network is operating normally and restart the applicable service (Displayed service name is "AdvancedCopy Manager GUI Service") while referring to "Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide". After this, restart the browser.
There was a failure to connect to the JAVA application.
Explanation
No connection can be set up because the JAVA application is inactive.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and restart the applicable daemon/service. Then, restart the browser.
[Solaris and Linux versions] (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal error occurred at connection to the JAVA application. errorcode=[ERROR]
Explanation
An internal error occurred during connection with the JAVA application.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Write down log information collected on the Storage Management Server and the error code indicated in ERROR parameter, and then contact a Fujitsu systems engineer.
There was a failure to connect to the repository. SQLSTATE=[SQLSTATE]
Explanation
An error occurred while initializing a connection with the repository.
Parameters
SQLSTATE : SymfoWARE SQLSTATE code
System action
The system interrupts processing.
System administrator response
Take action according to the code indicated in SQLSTATE parameter as follows:
HZ220, 28000:
The user authentication at the time of database access resulted in an error. Please check whether the user who specified it does exist, and that the password has not been changed, and in the case of Windows, that the user has the required logon authority. In addition, check if the user has been deleted from the OS, or if a user who was originally specified as a repository access user has not had their password changed.
If a problem is found with any of the abovementioned checks, set up the repository access user information again with reference to the following manual.
"Change of deletion/password of the user who specified it as the repository access user" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
HZ180, 40003:
The maximum allowable number of concurrent connections to the repository was exceeded. Re-execute processing later.
S1000, HZ1870, 08003:
The repository is inactive. Refer to the following manual and restart the RDB daemon/services.
[Solaris and Linux versions] (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name is "SymfoWARE RDA RDBSWSTF" and "SymfoWARE RDB RDBSWSTF").
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If a code other than those mentioned above is displayed or if the above action fails to eliminate the error cause, refer to the following manual.
"Troubleshooting for a failure in access to a repository database" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal error occurred during data collection. command=[COMMAND]
Explanation
An internal error occurred during data collection.
Parameters
COMMAND : Command name
System action
The system interrupts processing.
System administrator response
Write down log information collected on the Storage Management Server, collect the information required for troubleshooting while referring to the following manual and then contact a Fujitsu systems engineer.
[Solaris version]
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Command processing ended abnormally. command=[COMMAND], result=[RESULT]
Explanation
Command processing terminated abnormally.
Parameters
COMMAND : Command name
RESULT : Message output by the command
System action
The system interrupts processing.
System administrator response
Comply with [System administrator response] of the message indicated in RESULT parameter.
Command processing ended normally. command=[COMMAND], result=[RESULT]
Explanation
Command processing ended normally.
Parameters
COMMAND : Command name
RESULT : Message output by the command
System administrator response
No response is required to this informational message.
A command could not be run. command=[COMMAND]
Explanation
The command is not found. Installation may have been performed incorrectly.
Parameters
COMMAND : Command name
System action
The system interrupts processing.
System administrator response
Perform a normal installation of AdvancedCopy Manager, and then re-execute processing.
Command processing was completed. There is a warning message. command=[COMMAND], result=[RESULT]
Explanation
Command processing ended, but may have not been performed normally.
Parameters
COMMAND : Command name
RESULT : Message output by the command
System action
The system interrupts processing.
System administrator response
Refer to [System administrator response] in the message indicated in RESULT parameter and then take appropriate action.
This Command cannot be run. This is because the user is not a root user.
Explanation
[Solaris, Linux, HP-UX, and AIX versions]
An AdvancedCopy Manager command can only be issued with root authority.
[Windows version]
An AdvancedCopy Manager command can only be issued with the Administrator's authority.
System action
The system interrupts processing.
System administrator response
[Solaris, Linux, HP-UX, and AIX versions]
Re-execute processing with root authority.
[Windows version]
Re-execute processing with the Administrator's authority.
Input Storage Server Name is incorrect. Storage Server Name=[SERVER]
Explanation
The specified Storage Server name is not defined.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
Determine the correct Storage Server name, and then re-execute processing using this name.
Alternatively perform environment setup for the Storage Server (swstsvrset), and then re-execute processing.
Input Device Name is incorrect. Device Name=[DEVICE]
Explanation
One of the following events occurred:
The specified device name is invalid.
The device at the same physical position as the specified device name has already been defined as a transaction or backup volume.
A backup volume is mounted.
The specified device is not under management of AdvancedCopy Manager.
In the case of bundle recovery: A device that is not a transaction volume or SymfoWARE is described in the specified file.
GR is set incorrectly.
The device information is abnormal. (Windows only)
A dependency has not been set up between the volume and the AdvancedCopy Manager service. (Windows only)
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
If the device name is invalid, specify a valid device name and then re-execute processing.
If a device located at the physically same position is already defined, check the physical position of the device and then re-execute processing.
If a backup volume is already mounted, unmount the backup volume and then re-execute processing.
If the device is not defined as a management object of AdvancedCopy Manager or the device configuration is changed, fetch device information on the Storage Server in accordance with the following manual, and then re-execute processing.
"Fetching device information on a Storage Server" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
For a backup volume used by synchronous processing, restore device information and then re-execute.
If a dependency has not been set up between the volume and the AdvancedCopy Manager service, set up a dependency, and then re-execute processing. For details on dependencies, refer to the following manual:
"Notes at cluster operation time" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
Verify that GR is set so that OPC/EC can be executed.
If the above setting is correct, restore the device information and re-execute the processing.
Use of the Input Device is exclusive. Device Name=[DEVICE]
Explanation
The specified device is being used by another AdvancedCopy Manager command.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until processing for the other command using the device is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The number of the Command Argument is incorrect. Arg=[ARG]
Explanation
The specified command contains an invalid argument.
Parameters
ARG : Argument
System action
The system interrupts processing.
System administrator response
Re-enter the command with a valid argument specified.
Backup Policy cannot be deleted. Device Name=[DEVICE]
Explanation
The backup policy of the device specified for deletion cannot be deleted because the backup history information of the device has not been deleted.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Delete the related backup history information using the history information deletion command, and then re-execute processing.
For details of the history information deletion command, refer to the following manual:
"History information deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command Parameter requires the Transaction Volume.
Explanation
The command requires a transaction volume to be specified in an argument.
System action
The system interrupts processing.
System administrator response
Specify a transaction volume and then re-execute processing.
This Command Parameter requires the Device Type.
Explanation
The command requires a device type to be specified in an argument.
System action
The system interrupts processing.
System administrator response
Specify a device type and then re-execute processing.
This Command Parameter requires the Device Name.
Explanation
The command requires a device name to be specified in an argument.
System action
The system interrupts processing.
System administrator response
Specify a device name and re-execute processing.
This Command Parameter requires the Server Name.
Explanation
The command requires a server name to be specified in an argument.
System action
The system interrupts processing.
System administrator response
Specify a server name and then re-execute processing.
Backup Command Option is invalid.
Explanation
The specified command contains an invalid option.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and specify a valid option, then re-execute processing.
"Backup execution command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Cannot change to other Device Type. This is because this Backup Volume is being used. Device Name=[DEVICE]
Explanation
The specified backup volume cannot be redefined for use by another type of device because its backup history information has not been deleted.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Use the history information display command to search for backup history information to be backed up on the specified backup volume, and then use the history information deletion command to delete the backup information, and then re-execute processing.
For details of the history information display command and history information deletion command, refer to the following manuals:
"History information display command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"History information deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Backup Policy cannot be set. Device Name=[DEVICE]
Explanation
The backup policy cannot be set, either because an invalid value is specified for the Save Number or Interval Days, or because backup history information still exists.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Verify that there are as many backup volumes of the same size as the transaction volume specified for the Save Number, and also that the value specified for Interval Days is between 1 (minimum) and 366 (maximum). Then re-execute processing. Note that the volume sizes must be exactly the same size in bytes.
If backup history information exists, delete it and then re-execute processing.
The file could not be opened. Filename=[FILE]
Explanation
A mismatch was found in the resources managed by AdvancedCopy Manager.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
If a file name is specified in a command operand, then confirm that the specified file name is correct. After confirming that the file name is correct, check whether the file is accessible.
If no file name is specified in a command operand, then mismatched management resources were found. Before re-executing the command, execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the same message is output again even after execution of the resource adjustment command, use the resource restore command to restore data that was saved previously with the resource backup command, and then re-execute processing. For details of the resource backup command and resource restore command, refer to the following manuals:
"Resource backup command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Resource restoration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be read. Filename=[FILE]
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command and then re-execute processing. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the same message is output again even after execution of the resource adjustment command, use the resource restore command to restore data that was saved previously with the resource backup command, and then re-execute processing. For details of the resource backup command and resource restore command, refer to the following manuals:
"Resource backup command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Resource restoration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be written to. Filename=[FILE]
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager, or the capacity of the management file is insufficient.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
If the management data set area is too small, delete unnecessary information in the area. If necessary, increase the size of the area. If an inconsistency occurred in the management resource, execute the resource adjustment command and then re-execute processing.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be deleted. Filename=[FILE]
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command and then re-execute processing. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the same message is output again even after execution of the resource adjustment command, use the resource restore command to restore data that was saved previously with the resource backup command, and then re-execute processing. For details of the resource backup command and resource restore command, refer to the following manuals:
"Resource backup command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Resource restoration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Generation Number is incorrect. Device Name=[DEVICE], Number=[NUMBER]
Explanation
Backup history information corresponding to the specified generation number is not found.
Parameters
DEVICE : Device name
NUMBER : Generation number
System action
The system interrupts processing.
System administrator response
No backup history information corresponding to the specified relative generation number is found. Execute the history information display command to check the relative generation number.
For details of the history information display command, refer to the following manual:
"History information display command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Version Number is incorrect. Device Name=[DEVICE], Number=[NUMBER]
Explanation
Backup history information corresponding to the specified version number cannot be found.
Parameters
DEVICE : Device name
NUMBER : Version number
System action
The system interrupts processing.
System administrator response
No backup history information corresponding to the specified absolute generation number is available. Execute the history information display command to check the absolute generation number.
For details of the history information display command, refer to the following manual:
"History information display command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Transaction Volume Information could not be found.
Explanation
The device is not defined as a transaction volume.
System action
The system interrupts processing.
System administrator response
Use the device information setting command to define job volume information and then re-execute processing.
For details of the device information setting command, refer to the following manual:
"Device information setting command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Storage Server Information could not be found.
Explanation
The device is not defined as a Storage Server.
System action
The system interrupts processing.
System administrator response
Use the Storage Server configuration information setting command to define Storage Server information and then re-execute processing.
For details of the Storage Server configuration information setting command, refer to the following manual:
"Storage Server configuration information setting command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The History Information could not be found. Device Name=[DEVICE]
Explanation
Backup history information is not found.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Backup history information could not be found. Create a backup and then re-execute processing.
The Backup Volume Information could not be found.
Explanation
The device is not defined as a backup volume.
System action
The system interrupts processing.
System administrator response
Use the device information setting command to define job volume information and then re-execute processing.
For details of the device information setting command, refer to the following manual:
"Device information setting command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The environmental setting is undefined.
Explanation
The Storage Server environment and the Storage Management Server environment have not been defined, or the device is not connected correctly.
System action
The system interrupts processing.
System administrator response
Define the Storage Server environment, and then re-execute processing, or ensure that the device is connected normally, and then re-execute processing.
The method for checking the environment settings is as follows:
If this error was issued for the device operating type setting command (swstdevinfoset):
Check that the command for incorporating information concerning devices under the Storage Server (stgxfwcmsetdev) and the Storage Server environment setting command (swstsvrset) have been executed.
If this error was issued for the backup policy setting command (swstbkpolset):
Check that the device operating type setting command (swstdevinfoset) has been executed.
If this error was output by the backup command (swstbackup):
Check that the backup policy setting command (swstbkpolset) has been executed.
When cluster operation is performed, verify that the environment variable SWSTGNODE is set correctly.
For details of the environment variable SWSTGNODE, refer to the following manual:
"Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because another AdvancedCopy Manager Command is running.
Explanation
This command cannot be executed during the execution of another command.
System action
The system interrupts processing.
System administrator response
Wait until processing for the other command finishes, and then re-execute processing. If AdvancedCopy Manager processing is interrupted by a system failure or a command abort, this error is reported even when no command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because Resource Adjustment Command is running.
Explanation
This command cannot be executed during the execution of the resource adjustment command.
System action
The system interrupts processing.
System administrator response
Wait until the resource adjustment command ends, and then re-execute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Backup Policy is undefined. Device Name=[DEVICE]
Explanation
A required backup policy has not been setup.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Use the backup policy definition command to define a backup policy, and then re-execute processing.
For details of the backup policy definition command, refer to the following manual:
"Backup policy setting command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error occurred in the pretreatment shell for Backup executive. Error=[ERROR],[REASON]
Explanation
An abnormality occurred in the pre-processing script for backup execution.
Parameters
ERROR : Error code set in a shell script
REASON : Message
System action
The system interrupts processing.
System administrator response
Check the contents of the pre-processing script for backup execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meaning of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
For details on the scripts, refer to "Pre-processing and Post-processing of Backup" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
An error occurred in the aftertreatment shell for Backup executive. Error=[ERROR],[REASON]
Explanation
An abnormality occurred in the post-processing script used for backup execution.
Parameters
ERROR : Error code specified in the script
REASON : Message
System action
The system interrupts processing.
System administrator response
Check the contents of the post-processing script for backup execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meaning of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
For details on the scripts, refer to "Pre-processing and Post-processing of Backup" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
An error occurred in the pretreatment shell for Restore executive. Error=[ERROR],[REASON]
Explanation
An abnormality occurred in the pre-processing script used for restoration execution.
Parameters
ERROR : Error code set in a shell script
REASON : Message
System action
The system interrupts processing.
System administrator response
Check the contents of the pre-processing script for restoration execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meaning of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
For details on the scripts, refer to "Pre-processing and Post-processing of Restoration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
An error occurred in the aftertreatment shell for Restore executive. Error=[ERROR],[REASON]
Explanation
An abnormality occurred in the post-processing script used for restore execution.
Parameters
ERROR : Error code specified in the script
REASON : Message
System action
The system interrupts processing.
System administrator response
Check the contents of the post-processing script for restoration execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meaning of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
For details on the scripts, refer to "Pre-processing and Post-processing of Restoration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
Backup Directory cannot be found.
Explanation
The resource file save directory not found.
System action
The system interrupts processing.
System administrator response
Ensure that the save directory exists, and then re-execute processing.
The Resource files could not be copied.
Explanation
Failed attempt to copy resource files. The device does not have enough free space.
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
OPC cannot be run. Error=[ERROR]
Explanation
OPC cannot be executed.
Parameters
ERROR : Detail error message of the ETERNUS disk storage system
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" and carry out the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
Free Backup Volume Pool cannot be obtained.
Explanation
No free backup volume can be obtained. A free backup volume must:
Exist in the save cabinet as the corresponding transaction volume.
Be the same size as the corresponding transaction volume.
Show "Backup (free)" under "Device-Mode" when the device use status display command is executed to display the use status.
Not be mounted.
If a transaction volume is not a GDS logical volume, the volume is not a GDS logical volume (Solaris version).
If a transaction volume is a GDS logical volume, the conditions described in "Backup volume" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Solaris)" are satisfied.
System action
The system interrupts processing.
System administrator response
When the device map is specified as the -Xdevmap option, check that the backup volume described by the device map is right.
Check that there are as many backup volumes as there are preservation generations specified in the backup policy. If not, add backup volumes using the swstdevinfoset command (Device information setting command). For details of the swstdevinfoset command, refer to the following manual:
"swstdevinfoset (Device information setting command)" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If there are as many backup volumes as there are preservation generations, check whether they are mounted. If they are mounted, unmount them.
If there are as many backup volumes as there are preservation generations and they are not mounted, an inconsistency has occurred in a management resource. Execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command requires the Directory Name.
Explanation
The command requires a directory name to be specified as an argument.
System action
The system interrupts processing.
System administrator response
Specify a directory name and then re-execute processing.
Cannot change to another Device Type. This is because Backup Policy or History Information exists in this Transaction Volume. Device Name=[DEVICE]
Explanation
The specified transaction volume cannot be redefined for another type of device use because its backup policy or backup history information still exists in the volume.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Delete the backup policy or backup history information using the backup policy deletion command or history information deletion command, and then re-execute processing.
For details of the backup policy deletion command or history information deletion command, refer to the following manuals:
"Backup policy deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"History information deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because copy run earlier failed.
Explanation
Copying performed previously was unsuccessful.
System action
The system interrupts processing.
System administrator response
Take appropriate action in accordance with the following manual:
"Troubleshooting for a hardware error, etc. occurring during Backup" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because a copy is running.
Explanation
The command cannot be executed while copying is in progress.
System action
The system interrupts processing.
System administrator response
After copying is finished, re-execute processing.
History Information cannot be deleted.
Explanation
One of the following has occurred:
The option used to specify the backup history to be deleted has not been specified.
The backup history to be deleted is being restored.
System action
The system interrupts processing.
System administrator response
If the backup history to be deleted is being used for restoration, wait until restoration is completed and then re-execute processing.
If the option used to specify the backup history to be deleted was not specified, specify the -g,-v, or -z option and re-execute processing. For information on how to specify the option, refer to the following manual:
"History information deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Mirror volume cannot be set up in Backup Volume.
Explanation
In backup operation in which SDX objects are backed up in slice units, the SDX objects cannot be set up in the backup volume.
System action
The system interrupts processing.
System administrator response
Re-enter the command with a device name specified that is not that of an SDX object.
The Transaction Volume cannot be set. This is because SDX object status is illegal.
Explanation
Since the particular state of the SDX object is not allowed, device information cannot be set up.
System action
The system interrupts processing.
System administrator response
Re-execute a command after correcting the state of an SDX object.
The Backup Command cannot be run. This is because SDX object status is illegal.
Explanation
The Backup Command cannot be run. This is because SDX object status is illegal.
System action
The system interrupts processing.
System administrator response
Re-execute a command after correcting the state of an SDX object.
The Restore Command cannot be run. This is because SDX object status is illegal.
Explanation
Since the particular state of the SDX object is not allowed, restoration cannot be performed.
System action
The system interrupts processing.
System administrator response
Re-execute a command after correcting the state of the SDX object.
This command cannot be run. This is because the environmental setting is incorrect.
Explanation
One of the following has occurred:
The information set when a volume was registered has been changed.
A hardware abnormality occurred.
Another disk drive has been mounted by using the drive pass function.
A disk has been mounted to multiple mount points using the drive path function.
System action
The system interrupts processing.
System administrator response
Use the device use state display command to check whether the information set when a transaction volume or backup volume was registered has been changed. If the information was changed, restore it to its state at the time the setting was made and re-execute the processing.
If the current information was changed before it was used, refer to the following manuals to change it, and re-execute the processing.
"Changing the device configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Check whether a hardware abnormality occurred. Remove it if this is the case, and the re-execute the processing.
If another disk drive was mounted by using the drive pass function, cancel the mount, and the re-execute the command.
When operating on Windows Server 2008 or Windows Server 2008 R2, make sure that the transaction volume or backup volume are online. For details on the method, refer to "1.7.3 Notes about the online/offline status of disks" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)".
The Restore Command cannot be run. This is because restore device is mounted. Mount-point=[MOUNT]
Explanation
The command cannot be executed because the restoration device has been mounted.
Parameters
MOUNT : Mount point name
System action
The system interrupts processing.
System administrator response
Unmount the restoration device and then re-execute processing.
Unable to execute. This is because the SafeFILE file system composed of more than one device is mounted.
Explanation
Processing cannot be performed because a SynfinityFILE file system consisting of multiple devices has been mounted.
System action
The system interrupts processing.
System administrator response
Unmount the SynfinityFILE file system consisting of multiple devices, and execute processing.
Process creation failed. Process Name=[PROC], SignalCode=[SIGNO]
Explanation
Process generation failed.
Parameters
PROC : Process name
SIGNO : Signal code
System action
The system interrupts processing.
System administrator response
The process indicated in PROC parameter cannot be generated. Respond to the signal code, and then re-execute processing.
SafeDISK has not been correctly installed.
Explanation
SynfinityDISK is not installed normally.
System action
The system interrupts processing.
System administrator response
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
SafeFILE has not been correctly installed.
Explanation
SynfinityDISK is not normally installed.
System action
The system interrupts processing.
System administrator response
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
The Backup Synchronization processing is not being executed. Device Name=[DEVICE]
Explanation
Backup synchronization processing is not enabled for the specified transaction volume.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Enable backup synchronization processing for the transaction volume, then re-execute processing.
To cancel the suspended synchronous processing, specify the -bd or -all option in the synchronous processing cancel command.
Setting value for an environment variable failed. Environment variable=[ENV], Value for variable=[VALUE], Error code=[CODE]
Explanation
The environment variable could not be set on the Storage Server that performed backup processing. This message is output only when Solaris or HP-UX or Linux or AIX is running on the Storage Server that performed backup processing.
Parameters
ENV : Environment variable
VALUE : Value for variable
CODE : OS error code
System action
The system interrupts processing.
System administrator response
On the Solaris Storage Server that encountered a backup processing error, execute the Solaris man command to display the man manual. Refer to "intro(2)" in the man manual, look up the operating system error code, and then remove the error cause.
Specified device cannot be set up in Backup Volume. Device Name=[DEVICE]
Explanation
The specified device cannot be defined as a backup volume because it is mounted.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Cancel the mounting, change the device configuration, and then re-execute.
For an explanation of how to change the device configuration, refer to the following manual.
"Changing the device configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The directory for outputting recovery control files could not be changed.
Explanation
An attempt to change the recovery control file output directory has failed.
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
SymfoWARE/RDB is not correctly installed.
Explanation
SymfoWARE/RDB is not normally installed.
System action
The system interrupts processing.
System administrator response
Install SymfoWARE/RDB normally.
The directory could not be created. Directory=[DIR]
Explanation
An attempt to create a recovery control file output directory has failed.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
SymfoWARE/RDB command could not be run.
Explanation
SymfoWARE/RDB command execution failed.
System action
The system interrupts processing.
System administrator response
Verify the SymfoWARE/RDB environment, and then re-execute processing.
Database space name cannot be obtained. Device Name=[DEVICE]
Explanation
The database space name of the specified device name cannot be obtained.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Set up the environment, and then re-execute processing.
SymfoWARE/RDB cannot run. Device Name=[DEVICE]
Explanation
SymfoWARE/RDB is not active.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Verify the SymfoWARE/RDB environment, and then re-execute processing.
Work directory space is insufficient.
Explanation
The device specified as a work directory does not have enough free space.
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
The Directory cannot be found. Directory Name=[DIR]
Explanation
The specified directory is not found.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Verify that the directory exists and that its name is correct, and then re-execute processing.
Input Loggroup Name or RDBsystem Name is incorrect. Loggroup Name=[LOGGROUP]
Explanation
The specified log group name or RDB system name is invalid.
Parameters
LOGGROUP : Loggroup name
System action
The system interrupts processing.
System administrator response
Check the log group name or RDB system name, and then re-execute processing.
Use of the Input Loggroup is exclusive. Loggroup Name=[LOGGROUP]
Explanation
The specified log group is being used by another AdvancedCopy Manager command.
Parameters
LOGGROUP : Loggroup name
System action
The system interrupts processing.
System administrator response
Wait until processing for another command using the log group is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Device name cannot be specified. This is because it is registered with a log group. Device Name=[DEVICE]
Explanation
The specified device name cannot be used because it already belongs to a log group.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Check the device name, and then re-execute processing.
Resource data for SymfoWARE Backup or Recovery does not match.
Explanation
There is an inconsistency in the SymfoWARE management resource information.
System action
The system interrupts processing.
System administrator response
An inconsistency exists in management resource data for SymfoWARE. Check the contents of the backup policy or backup history information and remove the inconsistency using the backup policy definition command, backup policy deletion command, or history information deletion command, and then re-execute processing.
For details of these commands, refer to the following manuals:
"Backup policy setting command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Backup policy deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"History information deletion command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource data for loggroup does not match. Loggroup Name=[LOGGROUP]
Explanation
A mismatch was found in the resource information of the log group. The log group where the backup policy or backup history information exists cannot add or register the transaction volume.
Parameters
LOGGROUP : Loggroup name
System action
The system interrupts processing.
System administrator response
Ensure that the resource information of the log group is consistent, and then re-execute processing. If the backup policy or backup history information exists, register the volume after deleting all backup career information on the transaction volume included in the log group.
The start of backup synchronization processing is not allowed. This is because no empty backup volume is available.
Explanation
Backup synchronization start processing cannot be performed because no empty backup volume was available.
System action
The system interrupts processing.
System administrator response
Add a backup volume of the same size and from the same cabinet as the transaction volume, and then re-execute processing.
If a backup volume cannot be added for any reason, change the operation mode to snapshot backup operation.
Resource data does not match.
Explanation
There is an inconsistency in resource information.
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Backup Synchronization processing is not running. Loggroup Name=[LOGGROUP]
Explanation
Backup synchronization processing is not enabled for the specified log group.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
Enable backup synchronization processing for the log group, and then re-execute processing.
The file could not be opened. Filename=[FILE]
Explanation
An attempt to open the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
The file could not be read. Filename=[FILE]
Explanation
An attempt to read the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
The file could not be written to. Filename=[FILE]
Explanation
An attempt to write to the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
The file could not be deleted. Filename=[FILE]
Explanation
An attempt to delete the file failed.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Ensure that the device has enough free space, and then re-execute processing.
Backup Synchronization processing is done for only part of the Transaction Volumes. Loggroup Name=[LOGGROUP]
Explanation
Backup synchronization processing has not been performed for all transaction volumes.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
Cancel the current backup synchronization processing and rerun in snapshot backup mode, or perform backup synchronization processing for all volumes. Then rerun in synchronous backup mode.
Cannot backup. This is because Synchronization processing is not in Equivalency Holding State.
Explanation
Backup operation cannot be performed because the equivalency hold state has not been reached.
System action
The system interrupts processing.
System administrator response
Check the state of backup synchronization processing, and then re-execute processing.
Cannot backup. This is because Restore for Transaction Volume is being executed. Device Name=[DEVICE]
Explanation
The transaction volume cannot be backed up because restoration to the volume is in progress.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
After restoration to the transaction volume is complete, re-execute processing.
Cannot backup. This is because Restore for Transaction Volume ended abnormally. Device Name=[DEVICE]
Explanation
The transaction volume cannot be backed up because restoration to the volume terminated abnormally.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Execute the restore cancel command to delete the information on the restoration that terminated abnormally, then recover the data, and then re-execute processing.
For details of the restore cancel command, refer to the following manual:
"Restore cancellation command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Cannot back up. This is because Restore for overflowed backup data is being executed. Device Name=[DEVICE]
Explanation
Backup cannot be implemented because restoration of the backup data that caused a generation overflow is in progress.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
After the restoration is complete, re-execute processing.
Cannot backup. This is because Restore for overflowed backup data ended abnormally. Device Name=[DEVICE]
Explanation
Backup cannot be implemented because restoration of the backup data that caused a generation overflow terminated abnormally.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Execute the restore cancel command to delete the information on the restoration that terminated abnormally, check the data in the job volume, and then re-execute processing.
For details of the restore cancel command, refer to the following manual:
"Restore cancellation command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A Backup Synchronization processing ended abnormally. Device Name=[DEVICE]
Explanation
Backup synchronization processing terminated abnormally.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Execute the backup synchronization processing cancel command to delete the information on backup synchronization processing that terminated abnormally, and then re-execute processing.
For details of the backup synchronization processing cancel command, refer to the following manual:
"Backup synchronous processing cancel command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Generation Number is incorrect. Loggroup Name=[LOGGROUP], Number=[NUMBER]
Explanation
Existing backup history information does not correspond to the specified generation number.
Parameters
LOGGROUP : Log group name
NUMBER : Generation number
System action
The system interrupts processing.
System administrator response
No backup history information corresponding to the specified relative generation number can be found. Execute the history information display command to check the relative generation number.
For details of the history information display command, refer to the following manual:
"History information display command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Version Number is incorrect. Loggroup Name=[LOGGROUP], Number=[NUMBER]
Explanation
Backup history information does not correspond to the specified version number.
Parameters
LOGGROUP : Log group name
NUMBER : Version number
System action
The system interrupts processing.
System administrator response
No backup history information corresponding to the specified absolute generation number has been found. Execute the history information display command to check the absolute generation number.
For details of the history information display command, refer to the following manual:
"History information display command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The History Information cannot be found. Loggroup Name=[LOGGROUP]
Explanation
No backup history information is found.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
The required backup history information was not found. Create a backup, and then re-execute processing.
This device is not an SP series device. Device Name=[DEVICE]
Explanation
The specified device is not an SP series device.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Execute the device operating condition display command to check the specified device.
For details of the device operating condition display command, refer to the following manual:
"Device usage status display command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Backup Policy cannot be set. Device Name=[DEVICE]
Explanation
No backup policy can be set up for the specified device because the device is defined for use in the SP series backup operation.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Set up a backup policy in the SP series.
An SP series error occurred. SP series=[SP], Error=[ERROR]
Explanation
An error occurred during SP series processing.
Parameters
SP : SP series
ERROR : Error code
System action
The system interrupts processing.
System administrator response
An SP series message is output before this message. Respond to the earlier message, and then re-execute processing.
A communication error occurred. Server name=[SERVER], Error=[ERROR], Reason=[REASON]
Explanation
An error occurred during communication processing.
Parameters
SERVER : Server name
ERROR : Error code
REASON : Detail code
System action
The system interrupts processing.
System administrator response
Check the environment definitions of the Storage Server and Storage Management Server. Ensure that the communication destination equipment contains no error, and then re-execute the processing.
Device information does not match. Device Name=[DEVICE]
Explanation
Processing cannot be performed because of inconsistent device information.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Correct device information, and then re-execute processing.
Device information does not match. Loggroup Name=[LOGGROUP]
Explanation
Processing cannot be performed because of inconsistent device information.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
Correct device information, and then re-execute processing.
An SQL error occurred during repository-access. SQLSTATE=[SQLSTATE]
Explanation
A SQL error occurred during access to the repository.
Parameters
SQLSTATE : SymfoWARE SQLSTATE code
System action
The system interrupts processing.
System administrator response
Take action in accordance with the code indicated in SQLSTATE parameter, as follows:
40003:
The maximum allowable number of concurrent connections to the repository was exceeded. Re-execute processing after waiting a few minutes.
71001:
The repository is inactive. Refer to the following manual and restart the RDB daemon/services.
[Solaris and Linux versions] (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name is "SymfoWARE RDA RDBSWSTF" and "SymfoWARE RDB RDBSWSTF").
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
00000:
Repository access is temporarily not possible. Wait a while, then re-execute.
If a code other than the above is indicated or if the above action fails to eliminate the cause of the error, refer to the following manual.
"Troubleshooting for a failure in access to a repository database" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the error still occurs, refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Storage Server Information was not found in Repository. Storage Server Name=[SERVER]
Explanation
The specified Storage Server information was not found in the repository.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
Confirm that the server name is displayed when the swstsvrdisp command (Storage server configuration information display command) is executed.
If the server name is not displayed, execute the swstsvrset command (Storage Server configuration information setting command). For information of the swstsvrset command, refer to the following manual.
"swstsvrset (Storage Server configuration information setting command)" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Mismatched management resources were found when the swstsvrset command was executed. Execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Base Information of the Device was not found in Repository. Storage Server Name=[SERVER] Device Name = [DEVICE]
Explanation
No base information in the repository corresponds to the specified transaction volume information.
Parameters
SERVER : Storage Server name
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A remote process error occurred. Server name=[SERVER], Error=[ERROR]
Explanation
An error occurred at the communication destination during processing.
Parameters
SERVER : Server name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Respond to the message that appears immediately before this message, and then re-execute processing.
The following cases do not indicate errors, and you should ignore them.
The Storage Management Server is running under the Windows OS, and
A message is output to the event log of the Storage Management Server during an operation of the backup management screen, and
An operation of backup management ends successfully.
Resource data in Repository does not match that in Storage Server. Storage Server Name=[SERVER]
Explanation
An inconsistency is found between resource information in the repository and resource information on the server.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
An inconsistency exists in a resource under management. Execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Connection to Communication Daemon failed.
Explanation
No connection can be set up with the communication service or daemon.
System action
The system interrupts processing.
System administrator response
Check the environment for connecting with the communication service or daemon, and then re-execute processing.
The server name could not be read from Registry.
Explanation
Storage Server information cannot be obtained from the registry.
System action
The system interrupts processing.
System administrator response
Check that the environment definition of the configuration management function is correct, and then re-execute processing.
The Repository Access Function could not be called up. Error=[ERRNO]
Explanation
An error occurred during access to the repository.
Parameters
ERRNO : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.3 Error Codes for Repository Access" take the corrective action indicated in ERRNO parameter, and then re-execute the processing.
When cluster operation is performed, verify that environment variable SWSTGNODE is set correctly.
Refer to "Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" for details on the environment variable SWSTGNODE.
A Server Information item could not be acquired. Error=[ERRNO]
Explanation
Storage Server information cannot be obtained.
Parameters
ERRNO : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, and then re-execute processing.
The Backup Policy could not be set. This is because Backup Synchronization Processing is already in progress. Device Name=[DEVICE]
Explanation
A backup policy cannot be set up because backup synchronization processing is in progress.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
After backup synchronization processing is complete, re-execute the processing.
The Backup Policy could not be deleted. This is because Backup Synchronization Processing is already in progress. Device Name=[DEVICE]
Explanation
A backup policy cannot be deleted because backup synchronization processing is in progress.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
After backup synchronization processing is complete, re-execute the processing.
The Transaction Volume could not be found.
Explanation
The transaction volume for which a backup policy is to be set up was not found.
System action
The system interrupts processing.
System administrator response
Add the transaction volume to be managed by AdvancedCopy Manager, and then re-execute processing.
A code set could not be converted. Error=[ERROR], input=[INPUT], output=[OUTPUT], string(HEX)=[STR(HEX)]
Explanation
Character code conversion failed.
Parameters
ERROR : Error code
INPUT : Conversion source code
OUTPUT : Conversion destination code
STR(HEX) : Conversion character string (hexadecimal)
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, then re-execute processing.
The Backup Policy could not be set. Loggroup Name=[LOGGROUP]
Explanation
No backup policy can be set up for the specified log group because the devices in the log group are defined as devices to be used for SP-series backup operation.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
Set up a backup policy in the SP series.
Use of a part of Input Loggroup Name is exclusive. Loggroup Name=[LOGGROUP], Device Name =[DEVICE]
Explanation
The transaction volumes included in the specified log group are being used by other AdvancedCopy Manager commands.
Parameters
LOGGROUP : Log group name
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until processing for the other command using the log group is completed.
If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command.
For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Solaris)"
The Backup Policy is undefined. Loggroup Name=[LOGGROUP]
Explanation
A required backup policy has not been set up.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
Set up a backup policy, and then re-execute processing.
A Transaction or Backup Volume is defined for the Server. Server Name=[SERVER]
Explanation
A transaction volume or backup volume exists in the specified server.
Parameters
SERVER : Server name
System action
The system interrupts processing.
System administrator response
Delete the transaction volume or backup volume information corresponding to the specified server, and then re-execute processing.
The Device is defined as a Transaction or Backup Volume. Raw Device Name=[RDEV]
Explanation
The specified device is defined as a transaction volume or backup volume.
Parameters
RDEV : Raw device name
System action
The system interrupts processing.
System administrator response
Delete the transaction volume or backup volume information corresponding to the specified server, and then re-execute processing.
A Device Information could not be acquired. Error=[ERROR]
Explanation
An attempt to obtain device information failed.
Parameters
ERRNO : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, and then re-execute processing.
Input restore device name is incorrect. Device Name=[DEVICE]
Explanation
The specified restore device name is invalid because it is one of the following:
a transaction volume
a backup volume being used for backup
a device on which a SymfoWARE database space is constructed
a device having an area size different from that of the specified job volume
a device which is not registered into AdvancedCopy Manager
a device of other GR(s)
a volume of SDX object
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Specify a valid device name then re-execute processing.
An error occurred on Storage Management Server.
Explanation
An error occurred on the Storage Management Server.
System action
The system interrupts processing.
System administrator response
Respond to the message that appears immediately before this message.
AdvancedCopy Manager type could not be read from Registry.
Explanation
The AdvancedCopy Manager type cannot be obtained from the configuration management component registry.
System action
The system interrupts processing.
System administrator response
Ensure that the environment setting of the configuration management function is normal, and then re-execute processing.
Storage Processor type could not be read from Registry.
Explanation
The SP type cannot be obtained from the configuration management component registry.
System action
The system interrupts processing.
System administrator response
Ensure that the environment setting of the configuration management function is normal, and then re-execute processing.
This command cannot be executed on SP series.
Explanation
This command cannot be executed on the SP series, only on the Storage Server.
System action
The system interrupts processing.
System administrator response
Execute this command on the Storage Server.
Cannot switch to another Device Type. Device Name=[DEVICE], Error=[ERROR]
Explanation
The specified device cannot be redefined for a different use.
Parameters
DEVICE : Device name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Respond to the message output immediately before this message, and then re-execute processing.
A code set could not be converted during access to repository. Error=[ERROR]
Explanation
Character code conversion failed during access to the repository.
Parameters
ERRNO : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management" and take appropriate action in accordance with the corresponding error code, and then re-execute processing.
Input Recovery Control File Output Directory Name is incorrect. Directory Name=[DIR]
Explanation
The specified recovery control file output directory is invalid.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Specify a valid recovery control file output directory, and then re-execute processing.
Input Work Directory Name is incorrect. Directory Name=[DIR]
Explanation
The specified work directory name is invalid.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Specify a valid work directory name and then re-execute processing.
The Base Information of the Storage Server could not be found. Storage Server Name=[SERVER]
Explanation
The specified Storage Server has not been defined as being managed by AdvancedCopy Manager.
Parameters
SERVER : Storage Server name
System action
The system interrupts processing.
System administrator response
Define the Storage Server in accordance with the following manual, and then re-execute processing.
"Registering a Storage Server" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
EC cannot be run. Error=[ERROR]
Explanation
EC cannot be executed.
Parameters
ERROR : Detail error message of ETERNUS disk storage system
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" and take appropriate action in accordance with the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
The File could not be found. File Name=[FILE]
Explanation
The specified file is not found.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Verify that the specified file exists and that its name is valid, and then re-execute processing.
This Command cannot run. This is because the registration information for the Transaction Volume is invalid. Device Name=[DEVICE]
Explanation
This command cannot be executed because the definition information of the transaction volume is invalid.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Execute the device information setting command to cancel the registration of the job volume and register the volume again.
For details of the device information setting command, refer to the following manual:
"Device information setting command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot run. This is because Resource files have been destroyed.
Explanation
This command cannot be executed because the resource file is corrupted.
System action
The system interrupts processing.
System administrator response
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then re-execute processing.
For details of the resource restore command, refer to the following manual:
"Resource restoration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource files could not be saved. Saving Directory Name=[DIR]
Explanation
An attempt to save the resource file failed.
Parameters
DIR : Name of save directory
System action
The system interrupts processing.
System administrator response
Ensure that the device containing the save directory has enough free space, and then re-execute processing.
Resource files cannot be converted. This is because their format is incorrect.
Explanation
The current resource file cannot be converted because its format is invalid.
System action
The system interrupts processing.
System administrator response
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then re-execute processing.
For details of the resource restore command, refer to the following manual:
"Resource restoration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot run. This is because the Resource files are of an older version or have been destroyed.
Explanation
This command cannot be executed because the version of the resource file is too old or the resource file is corrupted.
System action
The system interrupts processing.
System administrator response
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then re-execute processing.
For details of the resource restore command, refer to the following manual:
"Resource restoration command" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource Matching Command cannot be run.
Explanation
The resource adjustment command failed.
System action
The system interrupts processing.
System administrator response
Respond to the message that appears immediately before this message, and then re-execute processing.
AdvancedCopy Manager has not been correctly installed.
Explanation
AdvancedCopy Manager is not normally installed.
System action
The system interrupts processing.
System administrator response
Reinstall AdvancedCopy Manager.
The Volume cannot be set. This is because this volume includes VTOC. Device Name=[DEVICE]
Explanation
The specified volume contains VTOC and therefore cannot be used as a transaction or backup volume.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Review the device configuration so that a volume that is used as a transaction volume or a backup volume does not contain VTOC.
If you change the device configuration, refer to the following manual:
"Changing the device configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The target backup volume name(s) could not be obtained. Device Map File=[MAP]
Explanation
The name of the output destination backup volume could not be obtained.
Parameters
MAP : Name of device map file
System action
The system interrupts processing.
System administrator response
Check the contents of the device map file and then re-execute.
The backup synchronization processing is running for a backup volume that is different from the one specified. Device Name=[DEVICE], Device Map File=[MAP]
Explanation
Backup synchronization processing is performed for a backup volume that is different from the specified one.
Parameters
DEVICE : Device name
MAP : Name of device map file
System action
The system interrupts processing.
System administrator response
Interrupt backup synchronization processing and then re-execute.
The specified device is already deregistered. Device Name=[DEVICE]
Explanation
The specified device has already been excluded from the registry.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
A device already excluded from the registry cannot be excluded again.
The directory could not be created. Directory=[DIR]
Explanation
Directory creation failed.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to create the directory and then re-execute.
The directory could not be read. Directory=[DIR]
Explanation
Directory reading failed.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to read the directory and then re-execute.
The file could not be copied. Source File=[SRCFILE], Target File=[DSTFILE]
Explanation
File copying failed.
Parameters
SRCFILE : Name of copy source file
DSFILET : Name of copy destination file
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to copy the file and then re-execute.
The directory could not be copied. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
Directory copying failed.
Parameters
SRCDIR : Name of copy source directory
DSTDIR : Name of copy destination directory
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to copy the directory and then re-execute.
The directory could not be deleted. Directory=[DIR]
Explanation
Directory deletion failed.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to delete the directory and then re-execute.
The directory could not be moved. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
Directory movement failed.
Parameters
SRCDIR : Name of source directory
DSTDIR : Name of destination directory
System action
The system interrupts processing.
System administrator response
Remove the cause of the failure to move the directory and then re-execute.
The changed GR has a transaction volume operated as SP.
Explanation
A SP-series job volume exists for the changed GR.
System action
The system interrupts processing.
System administrator response
Delete the SP-series job volume from the changed GR, and then re-execute processing.
The value of the environment variable SWSTGNODE is incorrect. Value=[VALUE]
Explanation
Any of the following events occurred:
The value of the environment variable SWSTGNODE for cluster operation is invalid.
The node on which the command was executed is not an operational node.
The AdvancedCopy Manager transaction has stopped.
Parameters
VALUE : Value of the environment variable SWSTGNODE
System action
The system interrupts processing.
System administrator response
If cluster operation is in progress, check the following points:
Check that the environment variable SWSTGNODE is correctly set.
Check that the node on which the command was run is an operation node.
Check if the AdvancedCopy Manager transaction has stopped.
Delete the environment variable SWSTGNODE except for cluster operation.
For information about the environment variable SWSTGNODE, refer to "Various Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
The advanced copy function cannot be used. Error=[ERROR]
Explanation
The advanced copy function cannot be used.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series", and take the corrective action indicated in ERROR parameter.
Specified loggroup cannot be specified because there is the one which SDX object and is not SDX object. Loggroup Name=[LOGGROUP]
Explanation
A log group consisting of SDX object devices and non-SDX object devices cannot be operated on a log group basis.
Parameters
LOGGROUP : log group name
System action
The system interrupts processing.
System administrator response
Unify the devices belonging to the log group into groups consisting only of SDX object devices or non-SDX object devices, or switch to device-by-device operation.
Specified device list file cannot be specified because there is the one which SDX object and is not SDX object. Device List File Name=[DEVLIST]
Explanation
A log group consisting of SDX object devices and non-SDX object devices cannot be operated on a log group basis.
Parameters
DEVLIST : device list file
System action
The system interrupts processing.
System administrator response
Unify the devices belonging to the log group into groups consisting only of SDX object devices or non-SDX object devices, or switch to device-by-device operation.
The SDX object cannot be used for SP series.
Explanation
A SP-series operation cannot be performed for the SDX object.
System action
The system interrupts processing.
System administrator response
Do not specify an option for performing an SP-series operation for the SDX object.
The volume in disk group that backup volume belongs cannot be registered as transaction volume. Disk Group Name=[GROUP]
Explanation
A volume that belongs to a disk group or a single disk cannot be registered in both a transaction volume and a backup volume.
Parameters
GROUP : Disk group name
System action
The system interrupts processing.
System administrator response
Delete the registration of the backup volume belonging to the same disk group or single disk, and register it as the transaction volume.
The volume in disk group that transaction volume belongs cannot be registered as backup volume. Disk Group Name=[GROUP]
Explanation
A volume that belongs to a disk group cannot be registered as both a transaction volume and backup volume.
Parameters
GROUP : Disk group name
System administrator response
Register a volume that is not registered as the transaction volume and that belongs to the disk group, or a single disk, as the backup volume.
Connection to the network failed. Remote Computer Name=[COMPUTER], Detected API=[API], Error=[ERROR]
Explanation
Connection to the network failed.
Parameters
COMPUTER : Name of the host in which an error occurred
API : API that caused an error
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Connection to the network failed. Check whether the remote server and network are normal and take necessary action if there is a problem, and then re-execute.
You do not have sufficient permission to operate AdvancedCopy Manager. Detected API=[API], Error=[ERROR]
Explanation
The user has no authority to operate AdvancedCopy Manager.
Parameters
API : API that caused an error
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Obtain authority to access the registry.
The product [PRODUCT] has not been installed. Registry=[REG], Key Name=[KEY], Value Name=[VALUE], Error=[ERROR]
Explanation
The product indicated in PRODUCT parameter is not installed.
Parameters
PRODUCT : Product name
REG : Registry
KEY : Key name
VALUE : Value
ERROR : Error code
System action
The system interrupts processing.
System administrator response
The product indicated in PRODUCT parameter is not installed. (ie, registry data that should have been defined during installation cannot be found.)
The abnormal volume was detected. Volume=[VOLUME], Error=[ERROR]
Explanation
The abnormal volume was detected during analysis processing of the volume mount point.
Parameters
VOLUME :The volume name which the error generated
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Re-execute after restoring the volume which has caused abnormalities with reference to the contents of an error code associated with it by running the net helpmsg command on a command prompt.
Also refer to the following manual, when the drive path function is not being used.
[Windows version]
Chapter 12.1.1, "General notes" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The entered device cannot be set up as a transaction volume. Device Name=[DEVICE]
Explanation
Cannot be set up as a transaction volume because of the mounted state, as it is not being supported for the input device.
The transaction volume has multiple mount points.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Change the state of the mount, change the device configuration, and then re-execute.
For an explanation on how to change the device configuration, refer to the following manual.
"Changing the device configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Specified device cannot be set up in Backup Volume, because the device has been registered as replication volume information of Replication Management. Device Name=[DEVICE]
Explanation
The input device cannot be set as the backup volume because it is registered as a replica volume of replication management, or as an original volume that can be copied bi-directionally.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Use any of the following methods so that the backup volume is not the copy destination of replication management:
Execute the replication management command to delete the replication volume information on the corresponding device.
Execute the replication management command to change the replication volume information on the corresponding device to copying in one direction.
Change the backup volume to another device.
Failed to acquisition of the replication volume information of Replication Management.
Explanation
Acquisition of the replication volume information of replication management failed.
System action
The system interrupts processing.
System administrator response
The swsrpvolinfo command (Replication volume information display command) of replication management failed. Remove the cause, and then re-execute the command.
The specified volume is in the state of HALT. The error occurred by a remote copy. Device Name=[DEVICE]
Explanation
The specified volume is in a HALT state. The error occurred in the remote copy.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
There are abnormalities in the hardware. Please remove the cause of the hardware fault.
Cannot change to other Device Type. This is because Backup Synchronization Processing is in progress. Device Name=[DEVICE]
Explanation
Since the transaction volume is in EC suspended status, it cannot change into other device uses.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Cancel the backup synchronous processing under EC suspension, and perform again.
The Backup Policy could not be set. This is because History Information exists in this Transaction Volume. Device Name=[DEVICE]
Explanation
The setting up of a backup policy resulted in an error.
When backup history information exists, a backup policy cannot be changed to a number of preservation generations which is less than the number of the already backed up history information.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Please carry out one of the following actions:
A value exceeding the number of the histories backed up already should be specified as the number of preserved generations.
Some of the backup history volumes should be deleted so that the number of existing preserved generations becomes less than the number that you would like to specify as the maximum in the backup policy.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
Explanation
The number of specified databases exceeds the maximum number of databases capable of performing backup.
System action
The system interrupts processing.
System administrator response
The maximum number of databases capable of performing backup is 64. Reduce the number of databases to be no more than 64.
The path to the volume mount point could not be acquired. PATH=[PATH]
Explanation
The path to the volume mount point could not be found.
Parameters
PATH : Path in which the error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The path could not be converted to a device name for AdvancedCopy Manager. PATH=[PATH]
Explanation
The path could not be converted to a device name for AdvancedCopy Manager.
Parameters
PATH : Path in which the error occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The same database name cannot be specified multiple times. Database Name=[DBNAME]
Explanation
The same database name cannot be specified more than once.
Parameters
DBNAME : Database name in which the error occurred
System action
The system interrupts processing.
System administrator response
Change the specified database name if necessary and then re-execute processing.
An error occurred in the backup processing for the database. Server Name=[SERVER], Instance Name=[INSTANCE], Database Name=[DBNAME], Error=[ERROR]
Explanation
An error occurred in the backup processing for the database.
Parameters
SERVER : SQL Server's server name in which the error occurred
INSTANCE : Instance name in which the error occurred
DBNAME : Database name in which the error occurred
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
Backup failed. Command=[CMDLINE]
Explanation
Backup failed.
Parameters
CMDLINE : Command in which the error occurred
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
The file names of the database could not be acquired. Server Name=[SERVER], Instance Name=[INSTANCE], Database Name=[DBNAME]
Explanation
The file names of the database could not found.
Parameters
SERVER : SQL Server's server name in which the error occurred
INSTANCE : Instance name in which the error occurred
DBNAME : Database name in which the error occurred
System action
The system interrupts processing.
System administrator response
Check the status of the database, and then re-execute processing.
Backup processing was interrupted.
Explanation
Backup processing was interrupted.
System action
The system interrupts processing.
System administrator response
Respond to the message which is output before this message, and then re-execute processing.
The execution of statement failed. Statement=[STATE]
Explanation
There was an error during the execution of a statement.
Parameters
STATE : SQL statement sentence
System action
The system interrupts processing.
System administrator response
Check that the processing environment of the database is correct, and then re-execute.
The file could not be closed. Filename=[FILE]
Explanation
It failed to close the file shown by FILE parameter.
Parameters
FILE : File name which the error generated
System action
The system interrupts processing.
System administrator response
Check the states (ie, the availability, etc.) of a device where a file exists, and then re-execute.
The database name or instance name could not be converted to wide-character code.
Explanation
The database name or instance name could not be converted to wide-character code.
System action
The system interrupts processing.
System administrator response
Check that the database name and the instance name are correct, and then re-execute.
This Command Parameter requires the Database Name.
Explanation
A database name is required for the argument of a command.
System action
The system interrupts processing.
System administrator response
Specify the database name, and then re-execute.
The path of the primary file of the database could not be acquired. Database Name =[DBNAME]
Explanation
Path acquisition of the primary file of the database shown by DBNAME parameter resulted in an error.
Parameters
DBNAME : The name of Database
System action
The system interrupts processing.
System administrator response
Check the database environment and removing the cause of the error, and then re-execute.
swstbackup command could not be run.
Explanation
The execution of swstbackup command resulted in an error.
System action
The system interrupts processing.
System administrator response
Remove the cause of the error, and then re-execute.
This Command Parameter requires the Metadata File Name.
Explanation
A metadata file name is required for this command.
System action
The system interrupts processing.
System administrator response
Specify a metadata file name, and then re-execute.
[OPT1] option of this command can be specified only when [OPT2] option is specified.
Explanation
The argument that was specified when performing the command is incorrect.
Parameters
OPT1 : Option name
OPT2 : Option name
System action
The system interrupts processing.
System administrator response
Specify a correct argument, and then re-execute.
The device associated with the specified drive letter is not a device for AdvancedCopy Manager.
Explanation
This drive is not a supported drive for AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Check whether the database has been created correctly on the ETERNUS disk storage system.
Communication with SQL Server failed.
Explanation
There was a failure to communicate with the SQL Server.
System action
The system interrupts processing.
System administrator response
Check that the environment of the SQL Server is correct, and then re-execute.
SQL Server aborted.
Explanation
SQL Server interrupted processing.
System action
The system interrupts processing.
System administrator response
Check that the environment of the SQL Server is correct, and then re-execute.
ODBC processing failed. Detected API=[API], Error=[ERROR]
Explanation
It failed in ODBC processing.
Parameters
API : API name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check that the environment of ODBC is correct, and then re-execute.
The BACKUP/RESTORE statement abnormally exited.
Explanation
The BACKUP/RESTORE statement abnormally exited.
System action
The system interrupts processing.
System administrator response
Check that the environment of the SQL Server is correct, and then re-execute.
COM library could not be initialized.
Explanation
The COM library could not be initialized.
System action
The system interrupts processing.
System administrator response
The shortage of a memory or a fatal error is likely to be the cause. When the shortage of a memory is the cause, terminate any other applications, and then re-execute. If this is not the cause, check the environment of Windows, and then re-execute.
A COM Object could not be created.
Explanation
A COM object could not be created.
System action
The system interrupts processing.
System administrator response
SQL Server is not installed correctly. Check the installation state of SQL Server (re-install if necessary), and then re-execute.
The device information could not be acquired. Device Name=[DEVICE]
Explanation
There was an error in the acquisition of the device information shown by DEVICE parameter.
Parameters
DEVICE : The device name
System action
The system interrupts processing.
System administrator response
Check the state of the device.
The command could not be run for lack of memory.
Explanation
The command could not be run for lack of memory.
System action
The system interrupts processing.
System administrator response
Carry out the following management tasks to provide sufficient virtual memory, and then re-execute.
The swap domain should be extended.
Other applications should be terminated.
Connection to SQL Server failed. Server Name=[SERVER]
Explanation
Connection with SQL Server resulted in an error.
Parameters
SERVER : Server name that the error generated
System action
The system interrupts processing.
System administrator response
Check the starting state of SQL Server, the server name of the SQL Server, etc. (when an instance with a name is specified), and then re-execute.
A Tape copy processing error occurred. Tape server=[SERVER], Error=[ERROR], Detail Error=[DETAIL]
Explanation
An error occurred during tape copy processing.
Parameters
SERVER : Tape server name
ERROR : Error code (internal code)
DETAIL : Detail error code (internal code)
System action
The system interrupts processing.
System administrator response
The tape copy message is displayed before this message. Take appropriate action according to the contents of this message, and then retry tape copy processing.
An error occurred in the pretreatment shell for Tape copy executive. Error=[ERROR],[REASON]
Explanation
An error occurred in the pre-processing shell script during tape copy processing.
Parameters
ERROR : Error code set in the shell script
REASON : Message
System action
The system interrupts processing.
System administrator response
Check the contents of the pre-processing script for tape copy processing, correct the cause of the error corresponding to the error code, and then rerun the script. For the meaning of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
An error occurred in the aftertreatment shell for Tape copy executive. Error=[ERROR],[REASON]
Explanation
An error occurred in the post-processing shell script during tape copy processing.
Parameters
ERROR : Error code set in the shell script
REASON : Message
System action
The system interrupts processing.
System administrator response
Check the contents of the post-processing script for tape copy processing, correct the cause of the error corresponding to the error code, and then rerun the script. For the meaning of the error codes, refer to "B.5 Error Codes of Pre-processing Script and Post-processing Script".
For details on the scripts, refer to "Pre-processing and Post-processing of Tape Copy" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide for Tape Backup Option".
Cannot change to other Device Type. This is because Tracking Processing is in progress. Device Name=[DEVICE]
Explanation
The transaction volume cannot be changed to another device application because tracking processing is in progress.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Cancel tracking processing and then re-enter the command.
QuickOPC function is not supported in this ETERNUS Storage System. Device Name=[DEVICE]
Explanation
This ETERNUS disk storage system does not support the QuickOPC function.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Check whether the ETERNUS disk storage system to which the device is allocated supports the QuickOPC function.
The tracking processing is not being executed. Device Name=[DEVICE]
Explanation
Tracking processing is not in progress.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Enter this command for a device for which tracking processing is in progress. Use the swsttrkstat command (Tracking status display command) to check whether tracking processing is in progress.
The OPC physical copy could not be stopped. This is because a history Information exists for the backup Volume. Transaction Volume=[TRANSACTION], Backup Volume=[BACKUP]
Explanation
OPC physical copying cannot be stopped because backup history information exists for the backup volume.
Parameters
TRANSACTION : Transaction volume name
BACKUP : Backup volume name
System action
The system interrupts processing.
System administrator response
When the tracking cancellation command is entered with the -copy option specified for a backup volume for which backup history information exists, delete in advance the backup history information using the swsthistdel command (History information deletion command).
This Command Parameter requires -bd option or -all option.
Explanation
The -bd or -all option must be specified with this command.
System action
The system interrupts processing.
System administrator response
Re-enter the command with the -bd or -all option specified.
The estimate processing has already started.
Explanation
The estimate processing has already started.
System action
The system interrupts processing.
System administrator response
To perform another update estimate, first stop the processing for the update estimate that is currently executing, and then rerun the command.
The estimate processing is not executed.
Explanation
The estimate processing is not being executed.
System action
The system interrupts processing.
System administrator response
Check the status of the specified volume, and then specify the correct volume.
The estimate processing is in error suspend status.
Explanation
The estimate processing is in the error suspend status.
System action
The system interrupts processing.
System administrator response
The update estimate process has entered the error suspend state because a hardware fault has occurred on the copy source volume. Stop the update estimate process, and check the hardware status. If there is a hardware fault, resolve the problem.
The backup management resource files or recovery control files do not exist in the specified directory.
Explanation
The backup management resource files or recovery control files do not exist.
System action
The system interrupts processing.
System administrator response
Check whether the backup management resource files or recovery control files are allocated in the specified directory, and then re-execute processing.
The server name could not be read from Registry. There is a possibility that environment variable SWSTGNODE is not set.
Explanation
An attempt to acquire the Storage Server name from the registry has failed.
The environment variable SWSTGNODE may have not been set because the cluster is already set up.
System action
The system interrupts processing.
System administrator response
If cluster operation is in progress, check that the environment variable SWSTGNODE is set.
For information about the environment variable SWSTGNODE, refer to "Various Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide".
If the environment variable SWSTGNODE is set correctly, check that the Storage Server is registered.
Failed to read the cluster setting definition file. Filename=[FILE]
Explanation
An attempt to read the cluster definition file has failed.
Parameters
FILE : Cluster definition file name
System action
The system interrupts processing.
System administrator response
Check the AdvancedCopy Manager environment.
The allocation of the version number failed. Error=[ERROR]
Explanation
An absolute version number could not be allocated.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
A tape backup option message of AdvancedCopy Manager is output before this message. Take corrective action by following the message instructions, and then re-enter the command.
The tape backup history information cannot be obtained. Device Name=[DEVICE], Error=[ERROR]
Explanation
An attempt to obtain tape backup history information failed.
Parameters
DEVICE : Device name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
A tape backup option message of AdvancedCopy Manager is output before this message. Take corrective action by following the message instructions, and then re-enter the command.
Backup Policy cannot be set. This is because backup to disk is not supported for the device. Device Name=[DEVICE]
Explanation
A backup policy cannot be set because the device cannot be managed by AdvancedCopy Manager.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
The data on the specified device can be backed up to tape but cannot be backed up to a disk.
This system does not support EC-related functions.
Explanation
This system does not support synchronous high-speed backup.
System action
The system interrupts processing.
System administrator response
Use snapshot backup.
An internal inconsistency occurred.
Explanation
A system error occurred.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal inconsistency occurred in disk array device. Error=[ERROR]
Explanation
A system error occurred in the ETERNUS disk storage system.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
If the error recurs even if the command is re-executed, a hardware error is assumed to have occurred. Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series", and take the corrective action indicated in ERROR parameter.
Processing was interrupted.
Explanation
Processing was interrupted.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A new area could not be acquired. Area name=[AREA], Area size=[SIZE]
Explanation
An attempt to allocate a new area failed.
Parameters
AREA : Name of the area to be allocated
SIZE : Length of the area to be allocated
System action
The system interrupts processing.
System administrator response
Do the following so that a virtual memory area can be allocated, then re-execute processing.
Expand the swap area.
Quit other applications.
The registry could not be opened. Registry=[REG], Key=[KEY], Error=[ERROR]
Explanation
The registry could not be opened.
Parameters
REG : Registry
KEY : Key name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
The registry could not be read. Registry=[REG], Key=[KEY], Value=[VALUE], Error=[ERROR]
Explanation
The registry could not be read.
Parameters
REG : Registry
KEY : Key name
VALUE : Value
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
Information could not be written to the registry. Registry=[REG], Key=[KEY], Value=[VALUE], Error=[ERROR]
Explanation
The registry could not be updated.
Parameters
REG : Registry
KEY : Key name
VALUE : Value
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
An unexpected error occurred. Thread ID=[TID], Detected API=[API], Error=[ERROR]
Explanation
An unexpected error occurred.
Parameters
TID : Thread ID of the thread in which the error occurred
API : API name in which the error occurred
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal contradiction occurred. Additional information 1=[INFO], Additional information 2=[INFO], Additional information 3=[INFO], Additional information 4=[INFO], Additional information 5=[INFO]
Explanation
An internal error occurred.
Parameters
INFO : Additional information
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[DRIVE] has been assigned to [DEVICE].
Explanation
A drive letter has been assigned to the specified device.
Parameters
DRIVE : Drive letter
DEVICE : Device name
System action
The system terminates normally.
System administrator response
No response is required because this is an informational message only.
The drive letter assigned to [DEVICE] has been released. Drive Letter=[DRIVE]
Explanation
The drive letter assignment to a device was canceled.
Parameters
DEVICE : Device name
DRIVE : Drive letter
System action
The system terminates normally.
System administrator response
No response is required because this is an informational message only.
[DRIVE] has already been assigned to [DEVICE].
Explanation
A drive letter has already been assigned to the specified device.
Parameters
DEVICE : Device name
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
No response is required because this is an alert message only.
Either [DRIVE] is not used or has already been released from the device to which it was previously assigned.
Explanation
The specified drive letter is not used, or the assignment has already been canceled.
Parameters
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
No response is required because this is an alert message only.
Either no drive letter is assigned to [DEVICE] or the drive letter previously assigned to it has already been released.
Explanation
No drive letter has been assigned to the specified device, or the assignment has already been canceled.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
No response is required because this is an alert message only.
This command could not be executed because it was entered by a user who does not have Administrators permission.
Explanation
The user cannot execute this command because the user does not belong to the Administrators group on the local machine.
System action
The system interrupts processing.
System administrator response
A user with administrator authority should execute this command.
A device name is required for this command.
Explanation
The command requires a device name as an argument.
System action
The system interrupts processing.
System administrator response
Specify a device name and then re-execute.
A command argument is invalid.
Explanation
The command contains an invalid argument.
System action
The system interrupts processing.
System administrator response
Re-execute the command with a valid argument specified.
A device name or drive letter is required for this command.
Explanation
The command requires a device name or drive letter as an argument.
System action
The system interrupts processing.
System administrator response
Re-execute the command with a device name or drive letter specified.
An invalid device name was entered. Device Name=[DEVICE]
Explanation
An invalid device name was specified.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Check the device name and then re-execute.
Another drive letter has already been assigned to the device. Device Name=[DEVICE], Drive Letter=[DRIVE]
Explanation
Another drive letter has already been assigned to the specified device.
Parameters
DEVICE : Device name
DRIVE : Drive letter already assigned
System action
The system interrupts processing.
System administrator response
Check the device name and then re-execute.
An invalid drive letter was entered. Drive Letter=[DRIVE]
Explanation
An invalid drive letter was specified.
Parameters
DRIVE : Drive letter already assigned
System action
The system interrupts processing.
System administrator response
Check the drive letter and then re-execute.
The specified drive letter is already being used. Drive Letter=[DRIVE]
Explanation
The specified drive letter is already in use.
Parameters
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
Specify another drive letter and then re-execute.
The device with the specified drive letter is not a target device for AdvancedCopy Manager.
Explanation
The device having the specified drive letter is not a target device of AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Check the device having the specified drive letter and then re-execute.
The drive could not be locked. Drive Letter=[DRIVE], Error=[ERROR]
Explanation
An attempt to lock the drive has failed.
Parameters
DRIVE : Drive letter
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Stop using the specified drive entirely and then re-execute.
An environment setting cannot be determined. AdvancedCopy Manager has not been correctly installed.
Explanation
The environment definition is incomplete. The AdvancedCopy Manager has not been completely installed.
System action
The system interrupts processing.
System administrator response
Check the AdvancedCopy Manager file environment.
The OS is not supported.
Explanation
The operating system does not support the specified command.
System action
The system interrupts processing.
System administrator response
Check the operating system.
The device information file for AdvancedCopy Manager is not consistent with the system devices.
Explanation
The contents of the AdvancedCopy Manager device information file are inconsistent with the system device configuration.
System action
The system interrupts processing.
System administrator response
Obtain information of all devices with AdvancedCopy Manager and then re-execute.
An invalid partition number was entered. Partition Number=[PARTITION]
Explanation
An invalid partition number was specified.
Parameters
PARTITION : Partition number
System action
The system interrupts processing.
System administrator response
Check the partition number and then re-execute.
The specified drive is not a target device of AdvancedCopy Manager.
Explanation
The specified drive is not a target device of AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Check the specified drive and then re-execute.
The drive letter could not be released because it has been assigned to more than one device. Drive Letter=[DRIVE]
Explanation
The assignment of specified drive letter could not be canceled because it has been assigned to multiple drives.
Parameters
DRIVE : Drive letter
System action
The system interrupts processing.
System administrator response
Check the status of drive letter assignment to the specified device, and then re-execute.
The drive layout information could not be obtained. Device Number=[DEVICE], Error=[ERROR]
Explanation
Acquisition of drive layout information failed.
Parameters
DEVICE : Device number
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the device status.
The device information could not be obtained. Drive Letter=[DRIVE], Error=[ERROR]
Explanation
Acquisition of device information failed.
Parameters
DRIVE : Drive letter
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Check the device status.
An unused drive letter was not found.
Explanation
No free letter was available for assignment to a drive.
System action
The system interrupts processing.
System administrator response
Make a drive letter available, and then re-execute.
A drive letter could not be assigned. Drive Letter=[DRIVE], Target Path=[PATH], Error=[ERROR]
Explanation
Drive letter assignment failed.
Parameters
DRIVE : Drive letter
PATH : Character string of the target path of the drive to which a drive letter is to be assigned
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the device status and then re-execute.
The command could not be executed because memory was insufficient.
Explanation
Command execution failed because of a memory shortage.
System action
The system interrupts processing.
System administrator response
Check the memory status. If there actually was a memory shortage, increase the size of memory.
A drive letter could not be released. Drive Letter=[DRIVE], Target Path=[PATH], Error=[ERROR]
Explanation
Cancellation of drive letter assignment failed.
Parameters
DRIVE : Drive letter
PATH : Character string of the target path of the drive to which a drive letter is to be assigned
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the device status and then re-execute.
A registry key could not be opened. Key=[REGKEY], Error=[ERROR]
Explanation
An attempt to open the registry key failed.
Parameters
REGKEY : Registry key
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Check the registry.
Device information could not be obtained. Error=[ERROR]
Explanation
Acquisition of device information failed.
Parameters
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Check the device status.
The drive letter could not be assigned or released because another device has been mounted in a folder for the specified device.
Explanation
A drive letter could not be assigned to or removed from the specified device because another device was mounted in the folder of the specified device.
System action
The system interrupts processing.
System administrator response
Unmount the device from the folder of the specified device and then re-execute.
The drive letter could not be assigned or released because the specified device has been mounted in a folder for another device.
Explanation
A driver letter could not be assigned to or unassigned from the specified device because the specified device was mounted on the folder of another device.
System action
The system interrupts processing.
System administrator response
Unmount the specified device and then re-execute.
Devices on the computer could not be scanned. Error=[ERROR]
Explanation
An attempt to scan computer devices failed.
Parameters
ERROR : Error code and error location
System action
The system interrupts processing.
System administrator response
Check the status of computer devices.
The specified volume mount point could not be found. Volume Mount Point=[MOUNT]
Explanation
The specified mount point could not be allocated or unallocated because it could not be found on the computer.
Parameters
MOUNT : Mount point name
System action
The system interrupts processing.
System administrator response
Verify that the specified mount point exists on the computer, specify a valid mount point, and then re-execute processing.
The specified directory is not empty. Mount Point Name=[MOUNT]
Explanation
No mount point can be allocated to the specified directory because it is not empty.
Parameters
MOUNT : Mount point name
System action
The system interrupts processing.
System administrator response
Check the specified mount point, specify a valid mount point, and then re-execute processing.
Volume lock is not held.
Explanation
A volume is not locked.
System administrator response
No action is needed because this message is a report only.
The corresponding physical volume does not exist. Logical Volume Name=[LVNAME]
Explanation
The corresponding physical volume does not exist.
Parameters
LVNAME : Name of the logical volume where an error occurred
System action
The system interrupts processing.
System administrator response
A logical volume was deleted after it was registered with the backup management function. This volume cannot be used. Use the swstdevinfoset command (Device information configuration command) to delete definition information accordingly.
This command cannot be run because the logical volume spans multiple physical volumes. Logical Volume Name=[LVNAME]
Explanation
The command cannot be executed because a logical volume extends over multiple physical volumes.
Parameters
LVNAME : Name of the logical volume where an error occurred
System action
The system interrupts processing.
System administrator response
Configuration information of a logical volume has been changed after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and re-execute the command:
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The configuration of this logical volume is not supported. Logical Volume Name=[LVNAME]
Explanation
The configuration of this logical volume is not supported.
Parameters
LVNAME : Name of the logical volume where an error occurred
System action
The system interrupts processing.
System administrator response
Configuration information of a logical volume was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and re-execute the command.
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The corresponding physical volume does not exist. Volume Group Name=[VGNAME]
Explanation
The corresponding physical volume does not exist.
Parameters
VGNAME : The volume group name which the error occurred.
System action
The system interrupts processing.
System administrator response
It has been deleted after the volume group was registered into the backup management function. This volume group cannot be used now. Delete the definition information using the swstdevinfoset command (Device information configuration command).
This command cannot be run because the volume group spans multiple physical volumes. Volume Group Name=[VGNAME]
Explanation
This command cannot be run because the volume group spans multiple physical volumes.
Parameters
VGNAME : The volume group name which the error occurred.
System action
The system interrupts processing.
System administrator response
Configuration information for a volume group was changed after the group was registered with the backup management function. Refer to the following manual, change device information accordingly, and then re-execute processing.
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The configuration of this volume group is not supported. Volume Group Name=[VGNAME]
Explanation
The configuration of this volume group is not supported.
Parameters
VGNAME : The volume group name which the error occurred.
System action
The system interrupts processing.
System administrator response
Configuration information for a volume group was changed after the group was registered with the backup management function. Refer to the following manual, change device information accordingly, and then re-execute processing:
"Changing Device Configuration" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Locking the volume failed. Please confirm that the volume is being used by other processes. Error=[ERROR], Volume Name=[VOLUME]
Explanation
Locking of the volume has failed.
Parameters
ERROR : Error code and error-detection point
VOLUME : Name of the volume with an error
System action
The system interrupts processing.
System administrator response
If ERROR parameter is 2 (CreateFile), and you are operating on Windows Server 2008 or Windows Server 2008 R2:
The volume in which the error occurred might be offline - in this case, bring it online.
For details on how to do this, refer to "Notes about the online/offline status of disks" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)".
Error code 5 (FSCTL_LOCK_VOLUME) occurs when a volume with an error is used by another process (i.e., an application or service). In such a case, stop the process that is using the volume with an error, and then re-execute. Use the handle.exe tool published at the following URL in order to identify processes that are using the volume:
http://www.microsoft.com/technet/sysinternals/utilities/handle.mspx
For example, to identify processes that are using the E: drive, execute "handle.exe E:" from Command Prompt.
Note that from AdvancedCopy Manager 14.0, in the case of an error code 5 (FSCTL_LOCK_VOLUME), a function is provided to collect data in order to identify which processes are using volume targeted for processing. This is performed by executing an investigation tool that displays a list of processes using the file handle (for details, refer to the "ETERNUS SF AdvancedCopy Manager Operator's Guide", section "Volume Lock Error Investigation Function"). When this function is enabled, the tool output is saved in the files listed below. Refer to these files to identify which processes are using volume.
Output result of handle.exe -a: Work directory\var\D2D\<Volume name>_Handle_<date and time>.txt
Output result of openfiles.exe /query /v: Work directory\var\D2D\<Volume name>_Openfiles_<date and time>.txt
Output result of tasklist.exe /v: Work directory\var\D2D\<Volume name>_Tasklist-v_<date and time>.txt
Output result of tasklist.exe /svc: Work directory\var\D2D\<Volume name>_Tasklist-svc_<date and time>.txt
Output result of net.exe start: Work directory\var\D2D\<Volume name>_Net-start_<date and time>.txt
Output result of mountvol.exe: Work directory\var\D2D\<Volume name>_Mountvol_<date and time>.txt
<Volume name>:"Device name of AdvancedCopy Manager" or "Volume name of OS"
Refer to the following items under "General notes" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)" for the conditions that prevent locking and the action required:
"Running software"
"Notes on copying data "
"Notes on using the OS volume shadow copy function"
A lock processing error may occur because of a temporary conflict between the volume that was accessed by the other process and the volume lock processing of AdvancedCopy Manager. In this event, work around the error by changing LockRetryNumber and LockRetryInterval in the volume locking specification file that is used. Then, with LockForceMode set to on, the mounting of the volume is forcibly canceled and the lock processing can continue in a state in which all file handles of the other process are invalid.
For details on the volume lock file operation specification file, refer to the following in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)":
"Transaction volume locking specification file for backups"
"Backup volume locking specification file for backups"
"Backup-restored volume locking specification file"
If the above actions cannot handle this error or the error code is other than 5(FSCTL_LOCK_VOLUME), then refer to the following manual, collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer:
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
The setting value of the lock specification file is incorrect. File Name=[FILE], Section Name=[SECTION], Key Name=[KEY], Value=[VALUE]
Explanation
A setting value is invalid in the volume locking specification file used.
Parameters
FILE : Name of the volume locking specification file with an error
SECTION : Name of the section with an error
KEY : Name of the erroneous item
VALUE : Setting value of the erroneous item
System action
The system interrupts processing.
System administrator response
Refer to the following in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)", and confirm that the volume lock operation specification file is described correctly:
"Transaction volume locking specification file for backups"
"Backup volume locking specification file for backups"
"Backup-restored volume locking specification file"
Dismounting the volume failed. Error=[ERROR], Volume Name=[VOLUME]
Explanation
Cancellation of volume mounting failed.
Parameters
ERROR : Error code and error-detection point
VOLUME : Name of the volume with an error
System action
The system interrupts processing.
System administrator response
Check the following to determine if either of the following was true at the time this error occurred:
The volume could not be recognized from the operating system.
The volume was locked by another process.
If neither was true, then refer to the following manual, collect the information necessary for troubleshooting, and then contact a Fujitsu system engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified volume is currently in use. Volume Name=[VOLUME]
Explanation
The specified volume is being used by another process.
Parameters
VOLUME : Name of the volume with an error
System action
The system interrupts processing.
System administrator response
Wait until the processing of this volume by another command has completed.
This option cannot be used for SP series. Option=[OPT]
Explanation
An option that is not allowed for the transaction volume of an SP-series operation has been used.
Parameters
OPT : Option that caused the error ("-Xflush" appears in this version.)
System action
The system interrupts processing.
System administrator response
Check the options that can be specified for SP-series operations again.
The -Xflush option function can be used by specifying 'on' for "BufferFlushOnly" in the transaction volume lock operation specification file for backup.
For details of the transaction volume lock operation specification file for backup, refer to the following manual:
"Transaction volume lock operation specification file for backup" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error occurred in the process of locking a volume of the communication service. Error=[ERROR]
Explanation
An error occurred during processing for obtaining a communication service lock.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.4 Error Codes of the Volume Lock Function in Windows", take action according to the instructions for the error code, and re-execute the processing.
An error occurred in the process of unlocking a volume of the communication service. Error=[ERROR]
Explanation
An error occurred during the process of releasing a communication service lock.
Parameters
ERROR : error code
System action
The system interrupts processing.
System administrator response
Refer to "B.4 Error Codes of the Volume Lock Function in Windows", take action according to the instructions for the error code, and then re-execute the processing.
An error occurred in the process of acquiring a lock status of the communication service. Error=[ERROR]
Explanation
An error occurred during processing for obtaining communication service lock information.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.4 Error Codes of the Volume Lock Function in Windows", take action according to the instructions for the error code, and then re-execute the processing.
The GDS volume should be the same size.
Explanation
GDS volumes must all be the same size.
System action
The system interrupts processing.
System administrator response
Specify a copy destination volume that is the same size as the copy source volume.
The shadow class in SDX object cannot be used. Class Name=[CLASS]
Explanation
An SDX object in the shadow class cannot be used.
Parameters
CLASS : Class name
System action
The system interrupts processing.
System administrator response
Specify an SDX object that is not in the shadow class.
The SDX object of the stripe type cannot be used. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
An SDX object of the stripe type cannot be used.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify an SDX object of the single or mirror type.
The SDX object of the concatenation type cannot be used. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
An SDX object of the concatenation type cannot be used.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify an SDX object of the single or mirror type.
This option cannot be used for volume which is not SDX object. Option=[OPT]
Explanation
This option can be used only for SDX object volumes.
Parameters
OPT : Specified option
System action
The system interrupts processing.
System administrator response
Specify this option only for SDX object volumes.
It failed in running synchronization process. GDS Command=[COMMAND]
Explanation
Starting synchronous processing failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute the processing.
It failed in resume synchronization process. GDS Command=[COMMAND]
Explanation
Restarting synchronous processing failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute the processing.
It failed in suspend synchronization process. GDS Command=[COMMAND]
Explanation
Suspending synchronous processing failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute processing.
It failed in running snapshot process. GDS Command=[COMMAND]
Explanation
Starting snapshot processing failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute the processing.
It failed in stopping copy process. GDS Command=[COMMAND]
Explanation
Stopping the copy processing failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute the processing.
It failed in cancel copy process. GDS Command=[COMMAND]
Explanation
Cancelling of copy processing failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute the processing.
It failed in running restore process. GDS Command=[COMMAND]
Explanation
Restoration failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute processing.
If the output message is one of the following, then either a backup volume is being copied to a transaction volume by EC, or a backup volume is in the equivalency maintain status, or a backup volume is suspended. In this event, use the swstcancelsync command (Backup synchronous processing cancel command) to cancel all EC sessions set in the transaction volume.
<transaction-volume-name>: copying with EC
<backup-volume-name>: joined to master volume <transaction-volume-name>
<transaction-volume-name>: related to proxy volume <backup-volume-name> with EC
It failed in cancel restore process. GDS Command=[COMMAND]
Explanation
Cancelling of restoration failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute processing.
It failed in remove proxy. GDS Command=[COMMAND]
Explanation
Releasing the proxy failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute processing.
Failed to execute the GDS command. Command=[COMMAND]
Explanation
Executing a GDS command failed.
Parameters
COMMAND : GDS command in which the error occurred
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute processing.
It failed in active volume. Class Name=[CLASS], Volume Name=[VOLUME]
Explanation
Starting a volume failed.
Parameters
CLASS : Class name
VOLUME : Volume name
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in stopping volume. Class Name=[CLASS], Volume Name=[VOLUME]
Explanation
Stopping of a volume failed.
Parameters
CLASS : Class name
VOLUME : Volume name
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute processing.
A SDX object information could not be acquired. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
Obtaining SDX object information failed.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Check the status of the SDX object.
Because the relation between Master and Proxy has been established between source object and target object, the Run of the copy processing cannot be done. Class Name=[CLASS], Source Object Name=[SRCOBJ], Target Object Name=[DSTOBJ]
Explanation
Copy processing cannot be executed because a master-and-proxy relationship has been established between the copy source object and the copy destination object.
Parameters
CLASS : Class name
SRCOBJ : Source object name
DSTOBJ : Destination object name
System action
The system interrupts processing.
System administrator response
Specify objects that have no master-and-proxy relationship.
Copy processing cannot be executed because it belongs to disk group as which two volume is the same. Disk Group Name=[GROUP]
Explanation
Copy processing cannot be executed because two volumes belong to the same disk group.
Parameters
GROUP : Disk group name
System action
The system interrupts processing.
System administrator response
Specify a volume in a different disk group. Use the sdxinfo command to check the disk group to which a volume belongs.
Copy processing cannot be executed because the target object is a master object of other Proxy. Class Name=[CLASS], Target Object Name=[DSTOBJ], Proxy Object Name of Target Object=[PROXYOBJ]
Explanation
Copy processing cannot be executed because the copy destination object becomes the master object of another proxy.
Parameters
CLASS : Class name
DSTOBJ : Destination object name
PROXYOBJ : Proxy object name
System action
The system interrupts processing.
System administrator response
Make sure that the copy destination object is not the copy source of another SDX object.
Copy processing cannot be executed because the total number of slices comprising the master volume, and the slices comprising the proxy volume that is related to the master volume, must not exceed thirty-two. Class Name=[CLASS], Source Volume Name=[VOLUME]
Explanation
Copy processing cannot be executed because the number of slices that constitute a copy source volume and the number of slices that constitute all copy destination volumes linked to the copy source volume add up to a total of 33 or more.
Parameters
CLASS : Class name
VOLUME : Source volume name
System action
The system interrupts processing.
System administrator response
Reduce the total number of slices so that they do not exceed 32.
Copy processing cannot be executed because the source object is a proxy object of other Master. Class Name=[CLASS], Source Object Name=[SRCOBJ], Master Object Name of Source Object=[MASTEROBJ]
Explanation
Copy processing cannot be executed because the copy source object becomes the proxy object of another master.
Parameters
CLASS : Class name
SRCOBJ : Source object name
MASTEROBJ : Master object name
System action
The system interrupts processing.
System administrator response
Make sure that the copy source object is not the copy destination of another SDX object.
Copy processing cannot be executed because copying slice exists. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
Copy processing cannot be executed because a slice is being copied.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Wait for the copying of the slice to be completed, and then re-execute processing.
Copy processing cannot be executed because temporarily detach slice exists. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
Copy processing cannot be executed because a slice is in the temporary isolation state.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Incorporate the slice in the temporary isolation state, and then re-execute processing.
Processing cannot be executed because source volume status of INVALID. Class Name=[CLASS], Source Volume Name=[VOLUME]
Explanation
Processing cannot be executed because the copy source volume is in the INVALID state.
Parameters
CLASS : Class name
VOLUME : Source volume name
System action
The system interrupts processing.
System administrator response
Use another normal volume to restore the copy source volume. Alternatively, refer to the "PRIMECLUSTER(TM) Global Disk Services Guide", and restore the copy source volume.
Processing cannot be executed because the relation between master and proxy of source object and target object is not the part status. Class Name=[CLASS], Master Object Name=[MASTEROBJ], Proxy Object Name=[PROXYOBJ]
Explanation
Processing cannot be executed because the master-and-proxy relationship between the copy source object and the copy destination object is not in the separation state.
Parameters
CLASS : Class name
MASTEROBJ : Master object name
PROXYOBJ : Proxy object name
System action
The system interrupts processing.
System administrator response
Check the states of the copy source object and copy destination object.
The target object cannot use a hardware copy function because of mirror composition. Class Name=[CLASS], Target Object Name=[DSTOBJ]
Explanation
The hardware copy function cannot be used because the copy destination object has a mirroring configuration.
Parameters
CLASS : Class name
DSTOBJ : Destination object name
System action
The system interrupts processing.
System administrator response
Specify the -Xgds-softcopy option, and use the GDS software copy function.
A hardware copy function cannot be used because it belongs to the mirror group that a lower level group is connected. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
The hardware copy function cannot be used because a lower-level group belongs to a connected mirror group.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify the -Xgds-softcopy option, and use the GDS software copy function.
The specified volume is an error in GDS. Master Volume Name=[MASTERVOL], Proxy Volume Name=[PROXYVOL]
Explanation
An error occurred at GDS of the specified volume.
Parameters
MASTERVOL : Master volume name
PROXYVOL : Proxy volume name
System action
The system interrupts processing.
System administrator response
After eliminating the cause of the error that occurred at GDS, take action as follows:
If backup synchronous processing was being executed, use the swstcancelsync command (Backup synchronous cancel command) to cancel the backup synchronous processing.
If snapshot-type backup was being executed, use the swsthistdel command (History information deletion command) to delete backup history information.
If restoration was being executed, execute the swstsrsemtch command (Resource adjustment command).
A GDS Information could not be acquired.
Explanation
Obtaining GDS information failed.
System action
The system interrupts processing.
System administrator response
Take action according to the message output immediately prior to this message, and then re-execute processing.
The device is excluded. Device Name=[DEVICE]
Explanation
The relevant device is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
Parameters
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command for the relevant device is finished.
The Loggroup that the device belongs to is excluded. Loggroup Name=[LOGGROUP], Device Name=[DEVICE]
Explanation
A switch switch-type SDX object cannot be used.
Parameters
LOGGROUP : Log group name
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command for the log group containing the relevant device is finished.
A device include in the Loggroup is excluded. Loggroup Name=[LOGGROUP], Device Name=[DEVICE]
Explanation
The relevant device included in the log group is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
Parameters
LOGGROUP : Log group name
DEVICE : Device name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command for the relevant device included in the log group is finished.
The Loggroup is excluded. Loggroup Name=[LOGGROUP]
Explanation
The relevant log group is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
Parameters
LOGGROUP : Log group name
System action
The system interrupts processing.
System administrator response
Wait until the processing by another command for the relevant log group is finished.
AdvancedCopy Manager Tape Backup Option is not installed.
Explanation
The AdvancedCopy Manager tape backup option is not installed.
System action
The system interrupts processing.
System administrator response
The AdvancedCopy Manager tape backup option must be installed to use the relevant function.
The SDX object of the switch type cannot be used. Class Name=[CLASS], SDX Object Name=[OBJECT]
Explanation
An SDX object of the switch type cannot be used.
Parameters
CLASS : Class name
OBJECT : SDX object name
System action
The system interrupts processing.
System administrator response
Specify an SDX object of the single or mirror type.
This function cannot be used for SDX object.
Explanation
The SDX object cannot use this function.
System action
The system interrupts processing.
System administrator response
Specify an object other than an SDX object.
The feature not supported in this disk array device. Function Name=[FUNC]
Explanation
This ETERNUS disk storage system does not support the displayed function.
Parameters
FUNC : Function name. Any of the following function names is displayed:
Displayed strings | Function name |
|---|---|
Mode Change | Mode change function |
Stack Mode | Stack mode function |
Consistency Mode | Consistency mode function |
Reverse | Synchronous processing reverse function |
System action
The system interrupts processing.
System administrator response
Check if this ETERNUS disk storage system supports the function displayed in FUNC parameter.
The specified volume is not MBR disk. Volume Name=[VOLUME]
Explanation
The specified volume is not an MBR disk.
Parameters
VOLUME : Name of volume that issued the error
System action
Terminates processing.
System administrator response
Specify an MBR disk, then re-execute.
Failed to update disk layout information. Error=[ERROR], Disk Name=[DISK]
Explanation
Update of disk management information failed.
Parameters
ERROR : Error code and location where error was detected
DISK : Name of logical unit (disk) that issued the error
System action
Terminates processing.
System administrator response
Check the status of the Logical Unit (disk) that issued the error, then re-execute.
Cannot open device. Error=[ERROR], Device Name=[DEVICE]
Explanation
The disk cannot be opened.
Parameters
ERROR : Error code and location where error was detected
DEVICE : Name of device that issued the error
System action
Terminates processing.
System administrator response
Check the status of the device that issued the error, then re-execute.
Checking file system failed. Error=[ERROR], Volume Name=[VOLUME]
Explanation
Checking of the file system failed.
Parameters
ERROR : Error code and location where error was detected
VOLUME : Name of volume where error occurred
System action
The system interrupts processing.
System administrator response
If either of the following applies, check the volume status:
If the operating system cannot recognize the volume
If the volume has been locked by another process
If none of the above apply, refer to the manual and collect the data necessary to resolve the problem, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error occurred in the Configuration Management API. API Name= [API], Reason Code= [CODE]
Explanation
An error occurred in the Configuration Management API.
Parameters
API : Name of API where the error occurred
CODE : Code of the error that occurred
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the problem, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
There is no Snap Data Pool.
Explanation
Snap Data Pool is not set up in the object storage device.
System action
The system interrupts processing.
System administrator response
Use a storage device with Snap Data Pool set up.
It is not Snap Data Volume. Volume=[VOLUME]
Explanation
The object device is not Snap Data Volume.
Parameters
VOLUME : Name of the volume in which an error occurred or logical unit number of the ETERNUS disk storage system
System action
The system interrupts processing.
System administrator response
Specify Snap Data Volume.
The number of command Argument is incorrect.
Explanation
The specified command contains an invalid argument.
System action
The system interrupts processing.
System administrator response
Re-enter the command with a valid argument specified.
The license is not registered. Volume Name=[VOLUME], Serial Number =[SERIAL], Copy Type=[COPY]
Explanation
The license of storage device that has the specified volume is not registered.
When the copy type is remote:
The license that can use REC is not registered in the License Manager.
When the copy type is local:
The license that can use OPC/QuickOPC/SnapOPC/SnapOPC+/EC is not registered in the License Manager.
Parameters
VOLUME : Volume name
SERIAL : Serial number
COPY : Copy type
System action
The system interrupts processing.
System administrator response
Register the license of storage device that has the specified volume.
When the copy type is remote:
Register the license that can use REC in the License Manager.
When the copy type is local:
Register the license that can use OPC/QuickOPC/SnapOPC/SnapOPC+/EC in the License Manager.
License Manager is not installed.
Explanation
The License Manager is not installed.
System action
The system interrupts processing.
System administrator response
Install the License Manager.
The license information could not be acquired. Serial Number=[SERIAL], Error=[ERROR], Detail==[DETAIL]
Explanation
The incense information could not be acquired.
Parameters
SERIAL : Serial number
ERROR : Error code
DETAIL : Detailed error information
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the problem, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The device information could not be acquired. Device Name=[DEVICE], Error= [ERROR] , Detail=[DETAIL]
Explanation
The device information could not be acquired.
Parameters
DEVICE : Device name
ERROR : Error code
DETAIL : Detailed error information
System action
The system interrupts processing.
System administrator response
Check the device status.
If "User error occurred.[xxxx]" is displayed for the DETAIL field in the error message
Take actions according to swstxxxx message. (Note that xxxx does not contain swst.)
If "STX error occurred.[ERROR]" is displayed for the DETAIL field in the error message
Refer to "Appendix A Detail Error Messages of ETERNUS/GR Series" for the details on ERROR to take appropriate actions.
Flushing file system buffers failed. Error=[ERROR], Volume Name=[VOLUME]
Explanation
Flushing of the file system buffer failed.
Parameters
ERROR : Error code and error-detection point
VOLUME : Erroneous volume name
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the problem, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
When operating on Windows Server 2008 or Windows Server 2008 R2, the volume in which the error occurred may be offline. In this case, make the volume in which the error occurred online. For details on the method, refer to "1.7.3 Notes about the online/offline status of disks" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)".
This command arguments are incorrect.
Explanation
The command arguments are incorrect.
System action
The system interrupts processing.
System administrator response
Do not execute this command. Execute the cluster unsetup command to unsetup the cluster setting.
Failed to open the cluster environment setting file. Filename=[FILE]
Explanation
The cluster environment setting file (clsetup.ini) could not be opened.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Check for the presence of the file and the access permission, and re-execute the command.
Failed to read the cluster environment setting file. Filename=[FILE], Section=[SECTION], Key=[KEY]
Explanation
The cluster environment setting file (clsetup.ini) could not be read.
Parameters
FILE : File name
SECTION : Section name
KEY : Key name
System action
The system interrupts processing.
System administrator response
Check the access permission and the correctness of the file data, and then re-execute the command.
Failed to open the registry. Registry=[REG], Key=[KEY], Error=[ERROR]
Explanation
The registry could not be opened.
Parameters
REG : Registry
KEY : Key name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
Failed to read the registry. Registry=[REG], Key=[KEY], Value=[VALUE], Error=[ERROR]
Explanation
The registry could not be read.
Parameters
REG : Registry
KEY : Key name
VALUE : Value name
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Recover registry information by using the OS standard function.
Failed to open the cluster setting definition file. Filename=[FILE]
Explanation
The cluster setting define file could not be opened.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Check for the presence of the cluster setting definition file indicated in FILE parameter and the access permission and re-execute the command.
Failed to read the cluster setting definition file. Filename=[FILE], Line=[LINE], Value=[VALUE]
Explanation
The cluster setting definition file could not be read.
Parameters
FILE : File name
LINE : Line number
VALUE : Data
System action
The system interrupts processing.
System administrator response
The cluster setting definition file indicated in FILE parameter may be corrupt. Replace the cluster setting definition file with the file that was originally installed and then re-execute the command.
The directory does not exist. Directory=[DIR]
Explanation
The directory could not be found.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory and the access permission, and then re-execute the command.
Failed to copy the directory. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
The directory could not be copied.
Parameters
SRCDIR : Source directory for copying
DSTDIR : Destination directory for copying
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
Failed to delete the directory. Directory=[DIR]
Explanation
The directory could not be deleted.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory and the access permission, and then re-execute the command.
Failed to move the directory. Source Directory=[SRCDIR], Target Directory=[DSTDIR]
Explanation
The file could not be moved.
Parameters
SRCDIR : Source directory for moving
DSTDIR : Destination directory for moving
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
Failed to create a directory. Directory=[DIR]
Explanation
The directory could not be created.
Parameters
DIR : Directory name
System action
The system interrupts processing.
System administrator response
Check the access permission and the free disk space, and then re-execute the command.
Failed to copy the file. Source Filename=[SRCFILE], Target Filename=[DSTFILE]
Explanation
The file could not be copied.
Parameters
SRCFILE : Source file for copying
DSTFILE : Destination file for copying
System action
The system interrupts processing.
System administrator response
Check for the presence of the file and the access permission, and then re-execute the command.
Failed to delete the file. Filename=[FILE]
Explanation
The file could not be deleted.
Parameters
FILE : File name
System action
The system interrupts processing.
System administrator response
Check for the presence of the file and the access permission, and then re-execute the command.
Failed to move the file. Source Filename=[SRCFILE], Target Filename=[DSTFILE]
Explanation
The file could not be moved.
Parameters
SRCFILE : Source file for moving
DSTFILE : Destination file for moving
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
Failed to create a link. Source Path=[SRCPATH], Target Path=[DSTPATH]
Explanation
The link could not be created.
Parameters
SRCPATH : Link source
DSTPATH : Link target
System action
The system interrupts processing.
System administrator response
Check for the presence of the directory, the access permission, the free disk space, and then re-execute the command.
The command could not be called or the command failed. Command Line=[COMMAND]
Explanation
The command could not be executed or command failed.
Parameters
COMMAND : Command line
System action
The system interrupts processing.
System administrator response
Check for the presence of the command indicated in COMMAND parameter.
If COMMAND parameter is the smcvtenv command, collect the following file, and then contact a Fujitsu systems engineer.
[Solaris and Linux versions]
/var/opt/FJSVswssc/log/swclsetup.log
[Windows version]
"Work directory"\var\security\log\swclsetup.log
