Systemwalker Service Quality Coordinator User's Guide(Systemwalker User Managementand Single Sign-On Edition)

2.2.5 Settings for Calling the Console Window from Systemwalker Centric Manager

There are two ways of calling the summary window directly from the Systemwalker Centric Manager using the Systemwalker Single Sign-On function:

• 2.2.5.1 When calling from a threshold violation event message
  A threshold violation event message will appear in the Systemwalker console if you have defined threshold monitoring and have set "Systemwalker Centric Manager message linkage" as an alarm action. By making these settings it is possible to check the status of basic system resources by displaying the ServerMonitor of the host in question from the threshold violation event message.

• 2.2.5.2 When calling from a node
  By making these settings it is possible to check the status of basic system resources by displaying the ServerMonitor of the host in question from the popup menu that is displayed when the node is right-clicked, if multiple events have occurred in a particular host being monitored by the Systemwalker console.

Make the following settings in the Systemwalker Centric Manager Operation Management Client:

2.2.5.1 When calling from a threshold violation event message

Adding Monitored Event Types

1. From the Start menu, select Programs >> Systemwalker Centric Manager >> Environment Setup >> System Monitor Setting to open the System Monitor Setting window.

2. Click the Define Server Environment button to open the Define Server Environment window.

3. Select the Advanced Settings button to open the Advanced Server Environment Definitions window, then select the Monitored Event Type tab.

4. Click the Add button to open the Monitored Event Type (Add) window. Enter the name of the Monitored Event Type (e.g., SQC Threshold Monitoring) in Monitored Event Type, and click the OK button.

5. Click the OK buttons in the Advanced Server Environment Definitions window and the Define Server Environment window. If a window appears asking to restart the service, click the Yes button to enable the settings.
   If there are no more settings to be made in the System Monitor Setting window, click the Close button.

Refer to Systemwalker Centric Manager help for more about the Monitored Event Type (Add) window.

Registration of linking commands

1. Select the View - Design Settings menu in the Systemwalker Console [Monitor] to open the Design Settings window, then select the Monitored Event Type Window tab.

2. The added monitored event is displayed so select it and click the Modify button to open the Customize window.

3. For the "Normal" icon, click the Browse button, select "sqc_normal" in the Select Icon window, then click the OK button.

4. For the Event Occurence icon, click the Browse button, select "sqc_error" in the Select Icon window, then click the OK button.

5. Input any command name (for example: SQC) in the Command Name.

6. Input the following in Command Line, and click the OK button:

   mpbcmcallIE -u "http://<IP address of Operation Management Client or host name>:<port number>/SSQCS/cgi-bin/Console.cgi?mode=monitor&type=Agent&name=%HOST&=Server" -p -h

7. Click the OK button in the Design Settings window.

Refer to Systemwalker Centric Manager help for more details about the Customize window.

Event monitoring conditions definition

1. From the Start menu, select Programs >> Systemwalker Centric Manager >> Environment Setup >> System Monitor Setting to open the System Monitor Setting window.

2. Click the Monitored Event Table button to open the Monitored Event Table window.

3. Select the Event - Add Event menu to open the Event and Action Definitions window.

4. Click the Advanced Settings button in the Event Definition tab to open the Event Definition (Advanced) window.

5. To specify the threshold value monitoring message for the Systemwalker Service Quality Coordinator, make the settings in the Specify Message column (for example, set the Label Name to "SSQC"), then click the OK button.

6. Click the Advanced Settings button in the Message Monitoring Action tab to open the Message Monitoring (Advanced) window.

7. Select the Monitored Event Type radio button in Monitored Event Type and select the added monitored event type. Click the OK button.

8. Click the OK button in the Event and Action Definitions window to close it, then click the Save button in the Monitored Event Table window to save the changes to the definitions, then close the Monitored Event Table window. Use Simple Check Tool if necessary.
   If there are no more settings to be made in the System Monitor Setting window, click the Close button.

Refer to Systemwalker Centric Manager help for more about the Event Definition window.

Calling the Systemwalker Service Quality Coordinator Screen

1. In the Monitored Event List in the Systemwalker Console [Monitor] window, select the event that was specified above.

2. Perform one of the following:

   1. Select the command name (for example SQC) that was registered above in the Tools menu.

   2. Select the button that starts the linked product in the event tool bar.

   3. Right-click to display the pop-up menu and select the command name (for example SQC) that was registered above.

   4. Either right-click and select Event Detail that appears in the popup menu, or double-click the event to display the Monitored Event Detail window, then click the button that starts the linked product (the command name registered above (for example, SQC) is used).

3. The ServerMonitor for the host appears in the console window that is defined for the user that is logged into the Systemwalker console.

Note

• The user logged into Systemwalker Centric Manager must be defined in the Systemwalker Service Quality Coordinator User Definitions window and assigned a definition.

• User information of the Systemwalker Centric Manager required to be managed by using Systemwalker User Management function.

• The host where the event occurs that calls the Systemwalker Service Quality Coordinator window must be defined in the console that is assigned to the user.

• The names of the Systemwalker Centric Manager host and the Systemwalker Service Quality Coordinator Agent must match.

2.2.5.2 When calling from a node

Operation Menu registration

1. In the Systemwalker Console [Monitor] window, select Tools >> Operation Menu Registration to open the Add Operation Menu window, then select the Single System tab.

2. Click the Add button to open the Single System (Add) window.

3. Input any name (for example: SQC) in Menu Item.

4. Input the following in Command Line, and click the OK button:

   mpbcmcallIE -u "http://<IP address of Operation Management Client or host name>:<port number>/SSQCS/cgi-bin/Console.cgi?mode=monitor&type=Agent&name=%HOST&monitor=ServerMonitor" -p -h

5. Click the OK button in the Add Operation Menu window. Click the OK button in the window recommending restarting the monitoring window. Restart Systemwalker Console [Monitor] to enable the settings.

Refer to Systemwalker Centric Manager help for more about the Add Operation Menu window.

Calling the Systemwalker Service Quality Coordinator Screen

1. In the Systemwalker Console [Monitor] window, select the desired node.

2. Perform one of the following:

   1. In the Tools menu, click the menu (for example SQC) that was registered above, which appears as a sub-menu in Custom Menu.

   2. Right-click to display the Tools >> Custom Menu pop-up menu and select the sub-menu (for example SQC) that was registered above.

3. The ServerMonitor for the host appears in the console window defined for the user that is logged into the Systemwalker console.

Note

• The user logged into Systemwalker Centric Manager must be defined in the Systemwalker Service Quality Coordinator User Definitions window and assigned a definition.

• User information of the Systemwalker Centric Manager required to be managed by using Systemwalker User Management function.

• The node that calls the Systemwalker Service Quality Coordinator window must be defined in the console that is assigned to the user.

• The names of the Systemwalker Centric Manager host and the Systemwalker Service Quality Coordinator Agent must match.