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 Systemwalker User's Guide - Systemwalker User Management and Single Sign-On
Systemwalker

4.6 What to Do If the Systemwalker Authentication Repository Has Stopped

If the Systemwalker authentication repository becomes unavailable for some reason, the Systemwalker User Management function and the Systemwalker Single Sign-On function cannot be used.

In this case, the connection destination repository settings must be disabled, and the authentication method must be changed back to separate authentication for each Systemwalker product (the authentication method that was used in the old version).

Once the Systemwalker authentication repository has recovered, enable the connection destination settings again, and restart operations using the Systemwalker User Management function and the Systemwalker Single Sign-On function.

This section explains how to disable and enable the connection destination repository settings.

Disabling the connection destination repository settings

Use the following procedure to disable the connection destination repository settings.

  1. Execute the following command:

    swidmg_set_repository DISABLE

    The execution location and storage location of the swidmg_set_repository command are as follows.

    [Command execution location]

    Systemwalker product name

    Installation type

    Systemwalker Centric Manager

    Operation Management Server
    Section Management Server
    Job Server

    Systemwalker Service Quality Coordinator

    Operation Management Client

    [Storage location]

    OS

    Location

    Windows

    %F4AM_INSTALL_PATH%\F4AMidmg\client

    UNIX

    /opt/FJSVswaic/client

    Refer to "swidmg_set_repository (Connection Destination Systemwalker Authentication Repository Setup Command)" for details on the swidmg_set_repository command.

  2. Register users with each Systemwalker product that they will log in to.

    Refer to the manual for the Systemwalker product for details on how to register users.

  3. Perform authentication from the Web console for each Systemwalker product.

Point

Some Systemwalker products may need to be restarted.

To determine whether to restart a particular Systemwalker product, refer to the manual for that product that describes the procedure for using the Systemwalker authentication repository.

Enabling the connection destination repository settings

Use the following procedure to enable the connection destination repository settings.

  1. Execute the following command:

    swidmg_set_repository ENABLE

    The execution location and storage location of the swidmg_set_repository command are as follows.

    [Command execution location]

    Systemwalker product name

    Installation type

    Systemwalker Centric Manager

    Operation Management Server
    Section Management Server
    Job Server

    Systemwalker Service Quality Coordinator

    Operation Management Client

    [Storage location]

    OS

    Location

    Windows

    %F4AM_INSTALL_PATH%\F4AMidmg\client

    UNIX

    /opt/FJSVswaic/client

    Refer to "swidmg_set_repository (Connection Destination Systemwalker Authentication Repository Setup Command)" for details on the swidmg_set_repository command.

  2. If any of the users that were registered in step 2 of the procedure for disabling the connection destination repository settings are no longer required, delete them.

Point

Some Systemwalker products may need to be restarted.

To determine whether to restart a particular Systemwalker product, refer to the manual for that product that describes the procedure for using the Systemwalker authentication repository.