ServerView Resource Orchestrator V2.2.1 User's Guide

G.8 When System Failure Occurs on the Admin Server or Manager, or Job Cancellation or Timeout Occurs on the VM Management Software, L-Server Creation Fails, and VM Guests in the Process of Being Created Using Server Virtualization Software Remains.

Description

During L-Server creation, if system failure occurs on the admin server or manager, or job cancellation or timeout occurs on the VM management software, one of the following messages may be output in the event log, and L-Server creation may fail.

• FJSVrcx:ERROR:67390:creating VM guest failed. detail=(message,vmerrno=9,ip=IP_address)

• FJSVrcx:ERROR:67392:modifying VM guest failed. detail=(message,vmerrno=9,ip=IP_address)

• FJSVrcx:ERROR:67390:creating VM guest failed. detail=(PowerShell script execution error : create_vmguest:task result error,vmerrno=104,ip=IP_address, host=VM_host_IP_address)

• FJSVrcx:ERROR:67390:creating VM guest failed. detail=(PowerShell script execution error : create_vmguest:task result timeout,vmerrno=105,ip=IP_address,host=VM_host_IP_address)

After starting the manager again, one of the following messages is output in the event log, and creation of the L-Server being created before the manager stopped fails.

• FJSVrcx:ERROR:67390:creating VM guest failed. detail=(clone image_name:task result error,vmerrno=104,ip=IP_address)

• FJSVrcx:ERROR:67390:creating VM guest failed. detail=(create VM_Guest_Name:task result error,vmerrno=104,ip=IP_address)

• FJSVrcx:ERROR:67390:creating VM guest failed. detail=(PowerShell script execution error : create_vmguest:VM guest already exists,vmerrno=603,ip=IP_address,host=VM_host_IP_address)

For details on the messages, refer to "Message number 67390" and "Message number 67392".

When the message above is output, VM guest in process of creation may remain on server virtualization software.

Corrective Action

Make sure that the manager is running, and use the following procedure for restoration:

1. Check the VM guest name related to the error message above with the event log on the RC console. The VM guest name is displayed for the resource name in the event log.

2. Display the VM management console, and check if the VM guest checked in 1. exists.

3. If there was a VM guest in 2., delete it from the VM management console. For details on how to delete VM guests, refer to the server virtualization software manual. (*1)

   *1: When server virtualization software is VMware, select "Delete from Disk", when deleting VM guest.

4. After confirming from the server tree or orchestration tree on the RC console that the VM guest that was checked in 1. does not exist, create the L-Server again.