Top
ServerView Resource Coordinator VE Messages

4.5.1 671XX series

This section explains the 671XX message series.

67101

FJSVrcx:ERROR:67101:not privileged

[Description]

The command was executed without OS administrator authority.

[Corrective Action]

Execute the command with OS administrator authority.

When using Windows Server 2008, it is not possible for user accounts not named 'Administrator' that have administrator authority to execute commands with administrator authority even by starting the command prompt from the menu.
Right-click Command Prompt on the menu, and start a command prompt by selecting [Run as administrator] from the displayed menu. Then perform the operation.


67102

FJSVrcx:ERROR:67102:option:illegal option

[Description]

The option is invalid. usage is displayed.

[Corrective Action]

Check and correct the command format, and then perform the operation again.


67106

FJSVrcx:ERROR:67106:obj:name contains invalid character

[Description]

The name obj contains invalid characters.

[Corrective Action]

Specify the name using alphanumeric characters, and underscores ("_"). Check the name, and then perform the operation again.


67112

FJSVrcx:ERROR:67112:no resources found matching obj

[Description]

Resources that match obj were not found.

[Corrective Action]

Check the conditions specified.


67114

FJSVrcx:ERROR:67114:can not copy file [filename1->filename2]

[Description]

The file filename1 cannot be copied to the file filename2.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check the access authority for the file or directory.

  • Check that there is sufficient disk area available.


67117

FJSVrcx:ERROR:67117:obj:failed to create file or directory

[Description]

The file or directory obj cannot be created.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check the access authority for the directory.

  • Check that there is sufficient disk area available.


67119

FJSVrcx:ERROR:67119:obj:command execution error

[Description]

An error occurred during execution of the command obj.

[Corrective Action]

Collect troubleshooting information and contact Fujitsu technical staff.


67124

FJSVrcx:ERROR:67124:not enough memory

[Description]

There is not enough memory available.

[Corrective Action]

Exit any unnecessary programs, and then perform the operation again.
If performing the operation again does not resolve the problem, refer to "1.1.2.6 Memory Capacity" of the "ServerView Resource Coordinator VE Installation Guide" and check that the memory is sufficient.


67126

FJSVrcx:ERROR:67126:obj:No such directory

[Description]

The specified directory was not found.

[Corrective Action]

Specify the correct directory.


67128

FJSVrcx:ERROR:67128:invalid date

[Description]

The specified time and date are invalid.

[Corrective Action]

Specify the date and time using the format "YYYY/MM/DD hh:mm:ss".


67129

FJSVrcx:ERROR:67129:syntax error

[Description]

The command syntax is incorrect. usage is displayed.

[Corrective Action]

Check and correct the command format, and then perform the operation again.


67130

FJSVrcx:ERROR:67130:option:option requires an argument

[Description]

An argument was not specified for the option. usage is displayed.

[Corrective Action]

Check and correct the command format, and then perform the operation again.


67131

FJSVrcx:ERROR:67131:option:argument too long

[Description]

The option argument specified is too long.
option may not be displayed.

[Corrective Action]

Check and correct the option argument specified, and then perform the operation again.


67132

FJSVrcx:ERROR:67132:option:contains invalid character

[Description]

The option argument specified contains invalid characters.

[Corrective Action]

Check the option argument specified.
For operations where use of line feed characters is prohibited, check that line feed characters have not been inadvertently inserted through copy and pasting.
After checking, perform the operation again.


67133

FJSVrcx:ERROR:67133:value:out of range

[Description]

The specified value is outside the allowed range.

[Corrective Action]

Check and correct the value specified and then perform the operation again.


67134

FJSVrcx:ERROR:67134:value:invalid format

[Description]

The format of the value specified is invalid.

[Corrective Action]

Check and correct the value specified and then perform the operation again.


67135

FJSVrcx:ERROR:67135:option:invalid argument

[Description]

The option argument specified is invalid. usage is displayed.

[Corrective Action]

Specify the correct argument, and then perform the operation again.


67136

FJSVrcx:ERROR:67136:filename:invalid file format

[Description]

The file format specified for filename is incorrect.

[Corrective Action]

Check the file format.

When "activation.dat" is displayed for filename, refer to "8.2 Collecting a Cloning Image" of the "ServerView Resource Coordinator VE Setup Guide" and check the file format of the license information file.


67137

FJSVrcx:ERROR:67137:command is already running

[Description]

The command is already running.

[Corrective Action]

Wait a couple of minutes and then execute the command again.


67138

FJSVrcx:ERROR:67138:option:argument too short

[Description]

The option argument specified is too short.
option may not be displayed.

[Corrective Action]

Check and correct the option argument specified, and then perform the operation again.


67139

FJSVrcx:ERROR:67139:filename:file not found

[Description]

The file specified for filename was not found.

[Corrective Action]

Check the file name specified.


67140

FJSVrcx:ERROR:67140:filename:permission denied

[Description]

Access authority is not possessed for the file specified for filename.

[Corrective Action]

Check the owner, the owning group, and access authority of the file.


67141

FJSVrcx:ERROR:67141:filename:write failed

[Description]

Writing of the file specified for filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.

  • Check if a message indicating file system quota limit or insufficient space has been output to the system log.


67142

FJSVrcx:ERROR:67142:filename:read failed

[Description]

Reading of the file specified for filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.


67143

FJSVrcx:ERROR:67143:filename:open failed

[Description]

Opening of the file specified for filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.

  • Check if a message indicating file system quota limit or insufficient space has been output to the system log.


67144

FJSVrcx:ERROR:67144:filename:remove failed

[Description]

Deletion of the file specified for filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.


67145

FJSVrcx:ERROR:67145:filename:rename failed

[Description]

Renaming of the file specified for filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.

  • Check if a message indicating file system quota limit or insufficient space has been output to the system log.


67146

FJSVrcx:ERROR:67146:filename:file not found

[Description]

The Resource Coordinator VE file filename was not found.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • When "activation.dat" is displayed for filename

    Create the license information file "activation.dat" for the managed server.
    For details of the license information file, refer to "8.2 Collecting a Cloning Image" of the "ServerView Resource Coordinator VE Setup Guide".

  • When "/opt/FJSVnrmp/lan/public/rcxlanctl" is displayed for filename

    When using SUSE Linux Enterprise Sever, the network parameter auto-configuration function is not supported. Perform manual public LAN settings as necessary.

  • When something other than the above file is displayed for filename

    If the error is due to one of the following, restore the entire system, or install Resource Coordinator VE again.

    • When the relevant files have been deleted

    • When the relevant files have been deleted because of system failure, or disk or file system failure

  • When operating managers in clusters

    There is a chance that the link target of the file displayed for filename is a file on a shared disk for managers.
    Mount the shared disk for managers on the node the operation was performed on.

When the cause is not one of the above, collect troubleshooting information and contact Fujitsu technical staff.


67147

FJSVrcx:ERROR:67147:filename:permission denied

[Description]

Access to the Resource Coordinator VE file filename has been denied.

[Corrective Action]

Collect troubleshooting information and contact Fujitsu technical staff.


67148

FJSVrcx:ERROR:67148:filename:write failed

[Description]

Writing to the Resource Coordinator VE file filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.

  • Check if a message indicating file system quota limit or insufficient space has been output to the system log.

  • Check that there are no programs referring to the following files and folders on the admin server:

    • The image file storage folder

      The image file storage folder is the folder specified in "2.1.2 Installation [Windows]" of the "ServerView Resource Coordinator VE Installation Guide".

    [Windows]

    • Installation_folder\Manager\var\control

    [Linux]

    • /var/opt/FJSVrcvmr/control

When "activation.dat" is displayed for filename, check the following:

  • Check the writing authority for the license information file "activation.dat" on the managed server.
    If writing authority for the license information file has not been granted, add writing authority.
    For details of the license information file, refer to "8.2 Collecting a Cloning Image" of the "ServerView Resource Coordinator VE Setup Guide".

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67149

FJSVrcx:ERROR:67149:filename:read failed

[Description]

Reading of the Resource Coordinator VE file filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.


67150

FJSVrcx:ERROR:67150:filename:open failed

[Description]

Opening of the Resource Coordinator VE file filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.

  • Check if a message indicating file system quota limit or insufficient space has been output to the system log.

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67151

FJSVrcx:ERROR:67151:filename:remove failed

[Description]

Deletion of the Resource Coordinator VE file filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.

  • Check that there are no programs referring to the following files and folders on the admin server:

    • The image file storage folder

    [Windows]

    • Installation_folder\Manager\var\control

    [Linux]

    • /var/opt/FJSVrcvmr/control


67152

FJSVrcx:ERROR:67152:filename:rename failed

[Description]

Renaming of the Resource Coordinator VE file filename failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • Check if an error message regarding the disk or file system has been output to the system log.

  • Check if a message indicating file system quota limit or insufficient space has been output to the system log.

  • Check that there are no programs referring to the following files and folders on the admin server:

    • The image file storage folder

    [Windows]

    • Installation_folder\Manager\var\control

    [Linux]

    • /var/opt/FJSVrcvmr/control


67153

FJSVrcx:ERROR:67153:obj:already exists

[Description]

The specified object obj already exists.

[Corrective Action]

Change the name of the object to be created, or after deleting the existing obj perform the operation again.


67154

FJSVrcx:ERROR:67154:obj:not found

[Description]

The specified object name obj was not found or was deleted during processing.
If this message is displayed when a command was executed, there is a chance that the resource type of the specified object name differs from the resource type that can be specified for the command argument.
The specified object name or the resource type of the specified object name is displayed for obj.
If the file was deleted during processing, the resource type is displayed.
When a command was executed, and the object name resource type is physical OS or VM host, "server OS" will be displayed. For system images or cloning images, "image" or "obj(image)" will be displayed.

[Corrective Action]

Check the existence of the displayed object, and then perform the operation again.
If displayed when a command was executed, check the resource type of the specified object and then perform the operation again.


67155

FJSVrcx:ERROR:67155:type obj:already exists

[Description]

The object obj of the type type exists.
When type is "MAC address", an already registered server may have been inserted into another slot.
When type is "chassis", the same name as an already registered server may have been specified for the chassis name.
In cases where the type is "server", there are the following possibilities:

  • When the basic or registered information of the server has been changed

    The same name as an already registered chassis has been specified for the server name.

  • When the subnet information has been registered or changed

    A managed server belonging to the specified subnet already exists.

  • When the admin IP address of the admin server has been changed

    A managed server belonging to the subnet including the specified admin IP address already exists.

[Corrective Action]

When type is "MAC address", either delete the registered server or return it to its original slot.
When type is "chassis" or "server", change the name to a new one and perform the operation again.
When type is "server", either delete the displayed "obj" or change the admin IP address of "obj".

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


67156

FJSVrcx:ERROR:67156:type:not found

[Description]

The type object was not found.

[Corrective Action]

If this message is displayed during server switchover or failback with "physical server" as the type, perform the operation again after server switchover or failback is completed.

When the cause is not one of the above, check the existence of the type resource and then perform the operation again.


67157

FJSVrcx:ERROR:67157:obj:user not privileged

[Description]

Sufficient access authority is not possessed for the object obj. Processing cannot be continued.

[Corrective Action]

Check the execution authority. Some operations of Resource Coordinator VE require the following levels of authority:

  • Privileged-user authority for Resource Coordinator VE

  • OS administrator authority

Log in again using a user account with the appropriate authority and perform the operation again.


67159

FJSVrcx:ERROR:67159:authentication failure

[Description]

User authentication failed. There are the following two possibilities:

  1. Login failed as either the user name or the password was incorrect

  2. Another user has deleted the logged in user or the user's authority has been changed

[Corrective Action]

For a.

Enter the correct user name and password, and then log in again.

For b.

Operation is not possible. Request an administrator of Resource Coordinator VE to take corrective action.
When the authority of the logged in user has been changed, logging out and then logging in again deactivates menu operations that cannot be performed.


67160

FJSVrcx:ERROR:67160:obj:not found

[Description]

The specified object obj was not found.

[Corrective Action]

Check the existence of the displayed object obj and parameters, and then perform the operation again.


67161

FJSVrcx:ERROR:67161:option:can not specify

[Description]

The option option cannot be specified.

[Corrective Action]

Check the parameter, and then perform the operation again.


67162

FJSVrcx:ERROR:67162:option:is required

[Description]

The option option must be specified.

[Corrective Action]

Check the parameter, and then perform the operation again.


67164

FJSVrcx:ERROR:67164:value:overlaps

[Description]

The same value was specified.

[Corrective Action]

Check and correct the value specified and then perform the operation again.


67167

FJSVrcx:ERROR:67167:obj:contains type

[Description]

The command cannot be executed because the object obj holds the type object.
The name of the object is displayed for obj.
For type, "physical server" is displayed for physical servers, "LAN switch" for LAN switches, and "VMHost" for VM hosts.

[Corrective Action]

Delete the type object from the object obj, and then perform the operation again.


67174

FJSVrcx:ERROR:67174:obj:not found

[Description]

The object was not found.

[Corrective Action]

Check the status of the specified obj.


67175

FJSVrcx:ERROR:67175:obj(type):not found

[Description]

The specified object obj (type) was not found.
The name of the object that was not found is displayed for obj.
The type of the object obj is displayed for type.

[Corrective Action]

Check the parameter, and then perform the operation again.


67177

FJSVrcx:ERROR:67177:obj:configuration for function not found

[Description]

The command cannot be executed because the function function is not configured for the specified object obj.
"spare server" is displayed for function.

[Corrective Action]

This message will be displayed when server switching is performed in the status where the function is not set for the object obj.
Specify the managed server for which the server switchover function is set or set the function for the server, and then perform the operation again.

For settings for server switchover, refer to "Chapter 9 Server Switchover Settings" of the "ServerView Resource Coordinator VE Setup Guide".


67178

FJSVrcx:ERROR:67178:obj:is status status

[Description]

The command cannot be executed because the status of the object obj is status.
One of the following is displayed for status:

  • normal

  • warning

  • unknown

  • stop

  • error

  • fatal

[Corrective Action]

Check the conditions necessary for operation of obj and change it to the appropriate status.
After changing the status perform the operation again.
For details of each status, refer to "5.2 Resource Status" of the "ServerView Resource Coordinator VE Operation Guide".


67179

FJSVrcx:ERROR:67179:obj:is mode mode

[Description]

The command cannot be executed because the mode of the object obj is mode.
One of the following is displayed for mode:

  • active

  • maintenance

[Corrective Action]

Check the status of the object obj, and then perform the operation again.


67181

FJSVrcx:ERROR:67181:obj:is not mode mode

[Description]

The command cannot be executed because the specified server obj is not in mode mode.
One of the following is displayed for mode:

  • active

  • maintenance

[Corrective Action]

Check the mode of the object obj, and then perform the operation again.

This message is displayed when the following operations are performed and the specified server obj is in a mode other than maintenance mode.

  • When backing up system images

  • When restoring system images

  • When collecting cloning images

  • When deploying cloning images

These operations can only be performed on servers that are in maintenance mode. After placing the target into maintenance mode, perform the operation again.

See

  • For details of operations using system images, refer to "Chapter 8 Backup and Restore" of the "ServerView Resource Coordinator VE Operation Guide".

  • For details of operations using cloning images, refer to "Chapter 8 Cloning [Windows/Linux]" of the "ServerView Resource Coordinator VE Setup Guide".


67182

FJSVrcx:ERROR:67182:type:is not the same between obj1 and obj2

[Description]

The type type of obj1 and obj2 is different.
The following is displayed for type:

  • boot device

  • server type

[Corrective Action]

Take corrective action based on the content of type.

  • boot device

    Check the boot devices of obj1 and obj2, specify the same managed server for the boot device and perform the operation again.

  • server type

    It is not possible to specify combinations of PRIMERGY BX series managed servers and managed servers of other models for obj1 and obj2. Specify the same type of servers for obj1 and obj2, and then perform the operation again.


67185

FJSVrcx:ERROR:67185:server not found in the chassis (chassis=chassis_name,slot=slot_number)

[Description]

No managed server was found in slot_number of chassis_name.

[Corrective Action]

Check the following:

  • Whether there is a server in the relevant slot of the displayed chassis

  • Whether the information of the server in the resource details changes after the following operation is performed

    The information of the server blade in the chassis may not be the newest. Update the RC console, and execute the command again. To update the information, right-click the chassis on the RC console resource tree and select [Update] from the displayed menu. Updating of the information may take around 30 seconds.


67188

FJSVrcx:ERROR:67188:type:is not specified

[Description]

The type object is not specified.

[Corrective Action]

Specify the type object, and then perform the operation again.


67192

FJSVrcx:ERROR:67192:communication error.target=target

[Description]

An error occurred during communication with the target target.

[Corrective Action]

Check the following items in order, resolve the cause of the problem, and perform the operation again.
If this message was displayed when executing a command and target is "Resource Coordinator Manager", the manager may have stopped. Check "Check the communication destination" and "Port number checks" below, resolve the problem and perform the operation again.
If this message is displayed when registering servers, resolve the problem and register the agent again.

  • Network cable checks

    How to check
    Check if the network cable is correctly connected between the admin server and the server target.

    Corrective action
    If the network cable is damaged, replace it. When the network cable is connected incorrectly, reconnect it.

  • Check the power status of a chassis

    How to check
    Check if the chassis is powered on.

    Corrective action
    Power on the chassis.
    For how to check the power status and power on a chassis, refer to the manual of the server being used.

  • Check the settings of network devices (e.g. LAN switch) being used

    How to check
    Check that the duplex mode configurations of the admin LAN composed of the following admin server and managed servers are correct.

    • Between the NIC of the admin server and the switch port

    • Between the NIC of the managed server and the switch port

    Corrective action
    If the settings used for duplex mode configuration are incorrect, correct them.
    For checks and setup of the admin LAN between the admin server and the managed server, refer to the manuals of the OS and network switches being used.

  • Check the network environment

    How to check
    Execute the ping command on the server where a manager is installed to check the network status.
    Check if communication with the agent is possible.

    [Windows]

    >ping the_IP_addresses_of_managed_servers <RETURN>

    <Example: Normal communication>

    Pinging ipaddr with 32 bytes of data:

    Reply from ipaddr: bytes=32 time<1ms TTL=128
    Reply from ipaddr: bytes=32 time<1ms TTL=128
    Reply from ipaddr: bytes=32 time<1ms TTL=128
    Reply from ipaddr: bytes=32 time<1ms TTL=128

    Ping statistics for ipaddr: Packets: Sent = 4, Received = 4, Lost = 0(0% loss),
    Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum =0ms, Average = 0ms

    <Example: Abnormal communication>

    Pinging ipaddr with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for ipaddr: Packets: Sent = 4, Received = 0, Lost = 4(100% loss),

    [Linux]

    # ping the_IP_addresses_of_managed_servers <RETURN>

    <Example: Normal communication>

    PING host name (ipaddr) 56(84) bytes of data.
    64 bytes from ipaddr: icmp_seq=1 ttl=64 time=2.18 ms
    64 bytes from ipaddr: icmp_seq=2 ttl=64 time=0.171 ms
    64 bytes from ipaddr: icmp_seq=3 ttl=64 time=0.191 ms

    <Example: Abnormal communication>

    PING host name (ipaddr) 56(84) bytes of data.
    From ipaddr icmp_seq=1 Destination Host Unreachable
    From ipaddr icmp_seq=2 Destination Host Unreachable
    From ipaddr icmp_seq=3 Destination Host Unreachable

    Corrective action
    Check the following:

    For <Example: Normal communication>

    • "Check the communication destination"

    • "Firewall checks"

    • "Port number checks"

    • "Certification checks"

    For <Example: Abnormal communication>

    • "Firewall checks"

    • "Network cable checks"

  • Check the communication destination

    How to check
    Check if the programs on the destination of communication are running.

    For how to check, refer to "Chapter 5 Starting and Stopping" of the "ServerView Resource Coordinator VE Setup Guide".

    How to check
    Restart the manager or the agent.

    For how to start managers and agents, refer to "Chapter 5 Starting and Stopping" of the "ServerView Resource Coordinator VE Setup Guide".

  • Firewall checks

    How to check
    Check the settings of firewall software set for the admin server and the managed server.

    How to check
    Change the settings of the firewall to the appropriate values.

    For details of the ports to set connection permission for, refer to "Appendix C Port List" of the "ServerView Resource Coordinator VE Setup Guide".

    For details of checks and setup of firewalls, refer to the manual of the firewall software being used.

  • Port number checks

    How to check
    Refer to "Appendix C Port List" of the "ServerView Resource Coordinator VE Setup Guide", and check the port numbers of the admin server or managed servers based on the following.

    • If port numbers are set.

    • If the same port number or service name is being used.

    Corrective action
    Change the port number to the proper number.
    For how to change port numbers, refer to "6.3.1.2 Changing Port Numbers" or "6.3.2.6 Changing Port Numbers" of the "ServerView Resource Coordinator VE Setup Guide".

    Note

    If the error message "Message number 67198" is output during restoration of system images or deployment of cloning images and the settings of the port numbers of the managed server are incorrect, check if the restoration of backed up system images or deployment of collected cloning images was performed before the changing of port numbers performed in "6.3.1.2 Changing Port Numbers" or "6.3.2.6 Changing Port Numbers" of the "ServerView Resource Coordinator VE Setup Guide".
    If deployment or restoration was performed, perform recovery as follows:

    • When system images were restored

      Change the port number and then restore the backed up system image.
      System images which have been restored cannot be used. Delete any such images.

    • When cloning images were deployed

      Change the port number and then deploy the collected cloning image.
      Cloning images which have been deployed cannot be used. Delete any such images.

  • IP address checks

    How to check
    Check if the IP address displayed in the error message is correct.

    Corrective action
    If the IP address is incorrect, specify the correct IP address and execute the operation again.

  • Certification checks

    For check methods and corrective actions, refer to "15.7 Cloning Issues Following Manager Re-installation" of the "ServerView Resource Coordinator VE Operation Guide".

  • Check the load on the network of the admin LAN

    How to check
    Check the network load of the admin LAN.
    The load may be high when image operations (such as backup and restoration of system images, or collection and deployment of cloning images) are being performed for other managed servers connected to the same admin LAN as the server for registration.

    Corrective action
    After the process that is causing the high network load finishes, perform the operation again.

When the cause is not one of the above, collect troubleshooting information and contact Fujitsu technical staff.


67193

FJSVrcx:ERROR:67193:failed to get admin server info

[Description]

Obtaining the information of the admin server failed.

[Corrective Action]

Check the following, resolve the problem and execute the command again.

  • The IP address specified might be incorrect.

    Check if the IP address specified is the admin server IP address.

  • There is a chance that the shared disk for managers is not mounted.

    When operating managers in clusters, there is a chance that the link target of the file displayed for filename is a file on a shared disk for managers.
    Mount the shared disk for managers on the node the operation was performed on.


67194

FJSVrcx:ERROR:67194:failed to get dhcp info

[Description]

Obtaining DHCP information failed.

[Corrective Action]

Refer to "5.1 Manager" of the "ServerView Resource Coordinator VE Setup Guide", and check whether the "Manager services" and "Deployment services" have been started on the admin server.
If any of these services has been stopped, stop the remaining services and start all of the services again. Then perform the operation in which the error occurred again.
If this does not resolve the problem, the settings of the admin server may have been changed after it was set up. Collect troubleshooting information and contact Fujitsu technical staff.


67195

FJSVrcx:ERROR:67195:communication error.code=code

[Description]

An internal error has occurred during communication.

[Corrective Action]

Refer to the corrective action of "Message number 67192".

Information

When this message is displayed when executing the rcxadm mgrctl snap -all command
The troubleshooting information of the server in which this message is displayed will not be obtained. Log in to the target admin server or managed server then collect information by executing the rcxadm mgrctl snap or rcxadm agtctl snap command. After collecting troubleshooting information contact Fujitsu technical staff.

For details, refer to "5.1 rcxadm agtctl" or "5.7 rcxadm mgrctl" of the "ServerView Resource Coordinator VE Command Reference".


67196

FJSVrcx:ERROR:67196:communication error.detail

[Description]

A communication error occurred during execution of a manager command.

[Corrective Action]

Take corrective action following the instructions for each message displayed in detail.

  • When detail is rcxfunc=rcxfunc,command=rcxcommand,rcxerrorno=rcxerrno

    Refer to the corrective action of "Message number 67192".
    When the same cloning image has been deployed to multiple managed servers, deployment to the other servers is stopped. When performing deployment again after performing corrective action, specify all of the servers again.

  • When detail is target=127.0.0.1

    The manager may be stopped.
    Collect troubleshooting information and contact Fujitsu technical staff.


67197

FJSVrcx:ERROR:67197:DB access error

[Description]

A DB access error occurred.

[Corrective Action]

Collect troubleshooting information and contact Fujitsu technical staff.


67198

FJSVrcx:ERROR:67198:command execution error.detail

[Description]

An error has occurred during execution of a manager command.
The details of the message are displayed for detail.

Take corrective action based on the content of detail.
When the same cloning image has been deployed to multiple managed servers, deployment to the other servers is stopped. When performing deployment again after performing corrective action, specify all of the servers again.

  • When rcxfunc=SoftRM

    • When rcxerrorno=4X

      (rcxfunc=SoftRM,command=rcxcommand,rcxerrorno=40) FJSVrcx:ERROR:68040:rcxcommand:rcxsubcommand:the cloning process terminated abnormally

      or

      (rcxfunc=SoftRM,command=rcxcommand,rcxerrorno=41) FJSVrcx:ERROR:68041:rcxcommand:rcxsubcommand:error occurred during the cloning process

      or

      (rcxfunc=SoftRM,command=rcxcommand,rcxerrorno=42) FJSVrcx:ERROR:68042:rcxcommand:rcxsubcommand:the cloning process timed out

      or

      (rcxfunc=SoftRM,command=rcxcommand,rcxerrorno=43) FJSVrcx:ERROR:68043:rcxcommand:rcxsubcommand:some cloning processes terminated abnormally

      • When rcxerrorno=40

        When the following message is displayed just after the event log message, perform "Corrective action 5". If it is not displayed, refer to "Corrective action 6".

        FJSVrcx:ERROR:68040:rcxcommand:rcxsubcommand:the cloning process terminated abnormally

      • When rcxerrorno=41

        Check if power control operations that affect power control status and operations that affect communication with the manager are being executed simultaneously on the failed managed server.
        When such operations are being executed simultaneously, wait for completion of those operations, and then perform this operation again.

      • When other than rcxerrorno=41

        Take corrective action for the following messages which are displayed just after the event log message.
        If it is not displayed, refer to "Corrective action 6".

        - "Message number 61501"

        - "Message number 61502"

    • When a message other than the above is output

      For the corrective action, refer to "Corrective action 6".

    rcxcommand

    The command name is given.
    Depending on the command name output for rcxcommand, the process where the error occurred can be identified.

    • rcxsoftimage

      An error has occurred during backup of system images or collection of cloning images

    • rcxsoftdeploy

      An error has occurred during restoration of system images or deployment of cloning images

    • rcxsoftrm

      An error has occurred during collection or deployment of cloning images

    rcxsubcommand

    The subcommand name is given.

    ipaddr

    The IP address of the admin server is given.

  • When rcxfunc=HBA rename

    • When rcxerrorno=2,3,104,105

      For the corrective action, refer to "Corrective action 3".

    • When rcxerrorno=102

      For the corrective action, refer to "Corrective action 2".

    • When a message other than the above is output

      Collect troubleshooting information and contact Fujitsu technical staff.

  • When rcxfunc=rcxinitsnmpv3

    • agent command error

      There is a chance that a cloning image that was collected from a server other than a PRIMERGY Partition Model server has been deployed on a PRIMERGY Partition Model server.
      Check the deployed cloning images.

    • When a message other than the above is output

      Collect troubleshooting information and contact Fujitsu technical staff.

  • For "registry access error"

    For the corrective action, refer to "Corrective action 4".

  • For syscall=

    For the corrective action, refer to "Corrective action 6".

  • For code=, cmd=

    • When code=1, and cmd includes netsh.exe dhcp server add scope

      There is a possibility that a network address for which the standard Windows DHCP server cannot be used has been specified.

      For the corrective action, refer to "Corrective action 7".

    • When code=,1 and cmd includes netsh.exe dhcp server scope network_address add reservedip, or netsh.exe dhcp server scope network_address delete reservedip

      As there is a chance that accessing the database of the DHCP server failed, perform the failed operation again.

[Corrective Action]

Corrective action 1

Check the following and take corrective action.

  1. Check the network environment

    Refer to the corrective action of "Message number 67192".

  2. Check the starting of the manager

    Check whether the manager is active. If it has stopped, start it again.
    For details of how to start the manager, refer to "5.1 Manager" of the "ServerView Resource Coordinator VE Setup Guide".

  3. Check the stop of the image operation

    Image collection, updating, deployment, or recovery might be being executed. Check the screen of the managed server and confirm that the image operation has been completed. Completion of image operation can be confirmed if the OS login window is displayed.

  4. Recovery

    If the problem is resolved by steps 1 to 3, perform step 4. of "Message number 68295".

    If this does not resolve the problem, refer to "Corrective action 6".


Corrective action 2

Check the following and take corrective action.

  1. Check the network environment

    Refer to the corrective action of "Message number 67192".

  2. Check the starting of the manager

    Check whether the manager is active. If it has stopped, start it again.
    For details of how to start the manager, refer to "5.1 Manager" of the "ServerView Resource Coordinator VE Setup Guide".

  3. Check the disk space

    The admin server might not have sufficient disk space available.
    Check the disk space, and then execute the command again.


Corrective action 3

The admin server might not have sufficient disk space available.
Check the disk space, and then execute the command again.


Corrective action 4

Check the following, resolve the problem and execute the command again.

  • Check the status of the admin server. Setup of the server might not be complete.

    For setup, refer to "2.1 Manager Installation" of the "ServerView Resource Coordinator VE Installation Guide".

If this does not resolve the problem, refer to "Corrective action 6".


Corrective action 5

There are cases where definition of the network parameter auto-configuration function that can be defined in the cloning image definition has not been performed correctly.

Refer to "8.6 Network Parameter Auto-Configuration for Cloning Images" of the "ServerView Resource Coordinator VE Setup Guide", check and correct the definition and then perform the operation again.

When not using this function, refer to "Corrective action 6".


Corrective action 6

Collect troubleshooting information and contact Fujitsu technical staff.


Corrective action 7

Check and correct the value specified and then perform the operation again.