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ETERNUS SF Express V14.1 User's Guide

D.4.2 Detailed Messages

no such session.

Description

There is no session for the specified copy pair.

System action

Interrupts the processing.

Administrator response

invalid logical volume name.

Description

Either the access path specified at ETERNUS Disk storage system registration time or the device name specified using a command is invalid.

System action

Interrupts the processing.

Administrator response

Check that the specified device name is correct.

Or, check the drive letter or device name specified in the access path.

STXC0100 ERROR Specified command parameter is incorrect. Parameter=(PARAM)

Description

The specified parameter is not correct.

Parameters

PARAM: Parameter

Administrator response

Correct the parameter and try again.
If "No parameter" is displayed in PARAM, specify a parameter for the command and try again.

STXC1000 ERROR Insufficient Snap Data Pool. Required capacity=(CAPACITY).

Description

Snap Data Pool area is insufficient and command cannot be executed.

Parameters

CAPACITY: Capacity

Administrator response

Secure free Snap Data Pool capacity that is larger than the capacity notified by the message and try again.

STXC1002 ERROR Invalid logical volume name. Volume name=(VOLNAME).

Description

The specified logical volume name is not valid.

Parameters

VOLNAME: Logical volume name

Administrator response

Check the logical volume name specified by the parameter and try again.

STXC1003 ERROR Logical volume is already defined in another copy operation.

Description

The specified logical volume has already been defined as the copy source or copy destination for another copy session.

Administrator response

Review the specification for the logical volume of the copy source or copy destination and try again.

STXC1004 ERROR Maximum session reached.

Description

Copying cannot start because the number of sessions simultaneously operatable on the ETERNUS Disk storage system has already reached maximum.

Administrator response

Check the sessions, delete the unneeded ones among them, and try again.

STXC1005 ERROR Another copy has already started.

Description

For the specified logical volume, a copy operation of another type is already running.

Administrator response

Review the specification for the logical volume name.

STXC1006 ERROR Target volume is already defined in another copy operation.

Description

The specified copy destination logical volume has already been defined as the copy destination for another copy session.

Administrator response

Review the specification for the copy destination logical volume name.

STXC1007 ERROR Logical volume is already reserved.

Description

The logical volume has already been reserved by another user.

Administrator response

Wait for a few seconds and try again.

STXC1009 ERROR Logical volume is busy.

Description

The logical volume is being used by another user.

Administrator response

Wait for a few seconds and try again.

STXC1010 ERROR Specified option is invalid.

Description

The specified option is invalid.

Administrator response

Correct the processing option setting and try again.

STXC1011 ERROR Invalid parameter. Parameter=(PARAM).

Description

The parameter is incorrect.

Parameters

PARAM: Parameter

Administrator response

The parameter value is incorrect. Correct the parameter and try again.

STXC1013 ERROR Target volume size mismatch.

Description

Copying cannot execute because the size of the copy destination logical volume is inappropriate.

Administrator response

For the copy destination, specify a logical volume that is equal in size to the copy source logical volume.

STXC1014 ERROR Target volume overlap source volume.

Description

Copy destination logical volume and copy source logical volume area are overlapped.

Administrator response

Change the copy destination or copy source logical volume setting.

STXC1016 ERROR The group file of the form not permitted was specified.

Description

Operation cannot be performed because the specified format of the group file is not permitted.

Administrator response

One of the cases indicated below can be assumed. Re-specify the group file, and try again.

  • A group file which describes copy pairs may have been specified in a logical volume operation.

  • A group file which describes logical volumes may have been specified in a copy pair operation.

STXC1017 ERROR The option that cannot be used for copy session is specified.

Description

An option that cannot be operate a copy session is specified.

Administrator response

One of the cases indicated below can be assumed. Re-specify the option.

  • The transfer mode specified at the copy operation start is not the same as the transfer mode specified at copy restart (recovery).

STXC1100 ERROR Session does not exist.

Description

No session exists between the specified logical volumes.

Administrator response

Check that the logical volume specification is correct and try again.

STXC1102 ERROR Invalid Snap Data Volume.

Description

The specification for Snap Data Volume is invalid.

Administrator response

One of the cases indicated below can be assumed. Review the specification for the logical volume and try again.

  • The copy destination logical volume specified when starting SnapOPC+ copying is not Snap Data Volume.

  • The copy source logical volume specified when starting SnapOPC+ copying is Snap Data Volume.

  • Either the copy source logical volume name specified when starting EC/OPC/QuickOPC copying or the copy destination volume is Snap Data Volume.

STXC1104 ERROR Operation sequence error.

Description

The current status cannot execute the specified operation.

Administrator response

Check the copy status for any of the following cases:

  • Suspend was executed for the session that is not in equivalence status.

  • Stop was executed for the session in Error Suspend status or Halt status.

  • Initialization was executed for the Snap Data Volume for which a SnapOPC+ session was running.

  • Start of SnapOPC+ was executed for the Snap Data Volume being initialized.

  • Suspend was executed for the session in Suspend status.

  • Copy stop, copy resume, or copy direction reversal was executed for the session that is not in Suspend status.

STXC1106 ERROR Insufficient memory.

Description

Memory shortage occurred.

Administrator response

Execute the following and try again.

  • Shut down unnecessary programs.

STXC1107 ERROR Alias is not defined.

Description

The ETERNUS Disk storage system alias that is specified as the copy source or copy destination has not been defined.

Administrator response

Check that the ETERNUS Disk storage system alias has been registered. If the alias is not registered, register the routing information and try again.

STXC1108 ERROR The specification of physical information is incorrect.

Description

The specified physical information is incorrect.

Administrator response

One of the cases indicated below can be assumed. Correct the physical information description.

  • A start location or copy size that exceeds 2TB was specified for a copy operation to an ETERNUS Disk storage system which does not support copy operations over 2TB.

  • Other than "0" is specified for the start location, but "0" is specified for the copy size.

  • A size that is larger than actual capacity is specified for the copy size.

STXC1109 ERROR ETERNUS cannot be recognized.

Description

The ETERNUS Disk storage system specified by alias name cannot be recognized.

Administrator response

One of the cases indicated below can be assumed. Correct the physical information description.

  • Disk information was reconfigured after the routing information was set.

    In this case, retry after setting the routing information.

  • Connection path between ETERNUS Disk storage systems is not established (for REC).

STXC1200 ERROR Unexpected error.

Description

An unexpected error occurred.

Administrator response

Collect the data needed for troubleshooting as explained in the section "6.3 When having detected any trouble", then contact your Fujitsu systems engineer (SE).

STXC1201 ERROR Internal inconsistency.

Description

Internal inconsistency occurred.

Administrator response

Collect the data needed for troubleshooting as explained in the section "6.3 When having detected any trouble", then contact your Fujitsu systems engineer (SE).

STXC1202 ERROR Unsupported function.

Description

An unsupported function was called.

Administrator response

Check the version of the ETERNUS Disk storage system firmware.

STXC1203 ERROR The operation is not permitted.

Description

User does not posses required root privilege to perform copy operation.

Administrator response

Perform copy operations with root privilege.

STXC1204 ERROR SCSI error detected. Error=(ERROR).

Description

An error was detected through the SCSI command.

Parameters

ERROR: Error information

Administrator response

Check the connection status of the device and try again. If this error persists, contact Fujitsu technical staff (CE).

STXC1208 ERROR Specified logical volume is not ETERNUS.

Description

The specified logical volume is not an ETERNUS Disk storage system.

Administrator response

Specify an ETERNUS Disk storage system logical volume and try again.

STXC1209 ERROR Insufficient resource in ETERNUS.

Description

Not executable due to ETERNUS Disk storage system resource shortage.

Administrator response

Take any of the following measures:

  • Check/set the Advanced Copy option license.

  • Check/set the device resources for such errors as "Table size not set" and "Table size not enough".

STXC1212 ERROR Disk drive off by the ECO mode.

Description

The disk drive is stopped due to the Eco-mode.

Administrator response

Try again when the disk drive is activated.

STXC1213 ERROR Invalid file system.

Description

The file system is invalid.

Administrator response

The file system is unsupported. Check the file configuration and try again.

STXC1214 ERROR Preconditions for copy operation are not satisfied.

Description

The preconditions for the copy operation are not satisfied.

Administrator response

Check for the following causes, and check the copy status.

  • Tried to start SnapOPC+ session for a copy pair for which a SnapOPC+ session already exists.

  • Tried to restore SnapOPC+ session that does not exist for the copy pair.

  • Tried to suspend EC session for a copy pair for which no EC exists.

  • Tried to suspend EC session without waiting.

  • A group configuration that cannot be simultaneously operated is specified.

  • Retried to suspend a copy session without resolving the error.

STXC1220 ERROR Change mode operation failed because of communication error. Cause=(DETAIL).

Description

Communication or ETERNUS Disk storage system error occurs and changing session mode failed.

Parameters

DETAIL: Detailed information

Administrator response

  • When DETAIL is "NOT_CHANGED"
    Check the device connection status and try again.

  • When DETAIL is "CROSS"
    Check the device connection status and try again. If this error occurs again, contact Fujitsu technical engineer (CE).

STXC1222 ERROR ETERNUS unit inconsistency.

Description

The copy source and copy destination ETERNUS Disk storage systems setting do not match and remote copy cannot be executed.

Administrator response

Check that the bitmap ratio of the ETERNUS Disk storage system advanced copy table size for the copy source and copy destination are not the same.

STXC1223 ERROR The copy operation with ETERNUS is incorrect.

Description

The copy operation with ETERNUS Disk storage system is not correct.

Administrator response

Take any of the following measures:

  • Check ETERNUS Disk storage system firmware version between cabinets.
    Contact Fujitsu system engineer (SE) when ETERNUS Disk storage system firmware version cannot be confirmed.

  • Check whether the size of the copy source volume and the copy destination volume is the same.

  • Check the server connects it with the ETERNUS Disk storage system of the copy source volume at the suspend processing by the Concurrent suspend mode operation. Moreover, check the route guidance information setting is executed to the ETERNUS Disk storage system of the copy source volume.

STXC1224 ERROR Communication error occurred.

Description

Communication error occurred between the ETERNUS Disk storage systems and remote copy operation cannot be performed.

Administrator response

Check the device connection status and try again.

STXC1225 ERROR MPHD environment is incorrect.

Description

The multipath driver environment is incorrect.

Administrator response

Correct the multipath driver settings.

STXC1226 ERROR GDS environment is incorrect.

Description

The GDS environment is incorrect.

Administrator response

Correct the GDS environment settings.

STXC1250 ERROR Specified LUN_V Number is invalid.

Description

The specified LUN_V number is incorrect.

Administrator response

One of the cases indicated below can be assumed. Check the parameter settings and the status of the ETERNUS Disk storage system, and try again.

  • A LUN_V number that does not exist or cannot be accessed is specified.

  • Tried to start copy between an encrypted volume and non-encrypted volume.

  • Specify the volume which contains bad sector.

STXC1252 ERROR Operation is not supported.

Description

Operation cannot be performed as operation is not supported.

Administrator response

One of the cases indicated below can be assumed. Correct the parameter settings, and try again.

  • Tried to execute a copy operation of a size that exceeds 2TB. (For Linux)

STXC1300 ERROR Time out detected.

Description

Timeout was detected while Suspend was being executed.

Administrator response

Try executing the command again.
Or, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.

STXC1301 WARNING The operation was accepted.

Description

The copy operation was accepted, but the process is not completed.

Administrator response

Check the copy status to confirm whether the copy operation is completed.
If this message appears when the copy operation is suspended, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.

STXC1400 ERROR File open error. File name=(FILE). Cause=(CAUSE).

Description

Failed to open the file.

Parameters

FILE: File name
CAUSE: Cause code

Administrator response

Check file status by referring to the cause code and the file name sent by the message.

STXC1401 ERROR The file name of ACCC can not be acquired. Cause=(CAUSE).

Description

Files required for operation of ACCC cannot be obtained.

Parameters

CAUSE: Cause code

Administrator response

The ACCC operating environment may be corrupted. Check that the following files exist in the sub directory (etc) of the install directory.

  • stxc.ini

  • trcdef.ini

  • stxcvolinf (for Solaris/Linux)

  • stxc.alias (for Solaris/Linux)

STXC1402 ERROR ACCC parameter name is not defined. Parameter=(PARAM).

Description

Invalid parameter name is set in the ACCC predefinition file.

Parameters

PARAM: Parameter name

Administrator response

Correct the ACCC predefinition file and try again.

STXC1403 ERROR ACCC parameter value is not allowed. Parameter=(PARAM).

Description

Invalid parameter value is set in the ACCC predefinition file.

Parameters

PARAM: Parameter name

Administrator response

Correct the ACCC predefinition file and try again.

STXC1404 ERROR ACCC parameter value is out of range. Parameter=(PARAM).

Description

A parameter value that is out of the range is set in the ACCC predefinition file.

Parameters

PARAM: Parameter name

Administrator response

Specify a parameter value in the ACCC predefinition file that is within the definable range.

STXC1405 ERROR The combination of ACCC parameters is incorrect.

Description

The parameter combination defined in the ACCC predefinition file is incorrect.

Administrator response

Correct the ACCC predefinition file and try again.

STXC1406 ERROR Waiting time cannot be set.

Description

The monitoring time for suspendable status cannot be set.

Administrator response

The following may have occurred. Check and correct parameters or the predefinition file.

  • Accumulated monitoring interval and monitoring count values exceed their respective permissible values.

  • The monitoring count is specified but the monitoring interval is not set (or set to 0).

STXC1407 ERROR ACCC parameter is not defined. Parameter=(PARAM).

Description

Parameters necessary for ACCC operation are not set in the ACCC predefinition file.

Parameters

PARAM: Parameter name

Administrator response

Set the parameters displayed in the message in the ACCC predefinition file.

STXC1409 ERROR ACCC (PARAM) parameter is already defined.

Description

Defined parameter has been defined twice in the ACCC predefinition file.

Parameters

PARAM: Parameter name

Administrator response

Correct the ACCC predefinition file and try again.

STXC1410 ERROR Alias number reached the maximum.

Description

The ETERNUS Disk storage system alias reached the maximum number that can be managed by ACCC and routing information cannot be set.

Administrator response

Check alias definition status and if there are unnecessary alias names, delete them.

STXC1411 ERROR Alias is already defined.

Description

The ETERNUS Disk storage system alias has already been registered.

Administrator response

Specify another alias and try again.

STXC1412 ERROR Alias identifier does not exist.

Description

An ETERNUS Disk storage system alias with the specified ID does not exist.

Administrator response

Check the alias definition status and ID, and try again.

STXC1500 ERROR Error occurred recognition of ETERNUS management file. Cause=(CAUSE).

Description

The ETERNUS Disk storage system management file cannot be obtained.

Parameters

CAUSE: Cause code

Administrator response

The following may be causes. Take an action based on the CAUSE (cause code).

  • When the CAUSE is -1 or -2:
    MICC is not installed or registry is rewritten.

  • When the CAUSE is -3:
    The file used for setting ETERNUS Disk storage system registration information is corrupted or deleted.

STXC1600 ERROR ETERNUS is not registered on ETERNUS management file.

Description

The ETERNUS Disk storage system has not been registered in the management file.

Administrator response

Register the ETERNUS Disk storage system and try again.

STXC1700 ERROR Alias management file access error. Cause=(CAUSE).

Description

An error occurred when the ETERNUS Disk storage system alias management file was accessed.

Parameters

CAUSE: Cause code

Administrator response

The following may be causes. Take an action based on the CAUSE (cause code).

  • Registry key acquisition, reference

  • File read/write

  • File cannot be created

STXC1801 ERROR Group_file does not exist.

Description

The group file does not exist.

Administrator response

Check the group file name specified in the parameter, and try again.

STXC1802 ERROR Syntax error was detected in Group File.line=(LINE).

Description

There is a syntax error in the group file description.

Parameters

LINE: Line number of the line in which the syntax error was detected

Administrator response

Check the contents of the group file specified in the parameter, and try again.

STXC1803 ERROR There is no volume name in Copy Group File.

Description

The copy information is not registered in the group file.

Administrator response

Check the contents of the group file specified in the parameter, and try again.

STXC1804 ERROR Error occurred with copy operation described in group file. VOLINFO. Error message=(MSG).

Description

An error occurred with the copy operation described in the group file.

Parameters

  • VOLINFO: Name of the logical volume in which the error occurred.
    "Source=(copy source logical volume name).Target=(copy destination logical volume name)" is for copy pairs.
    "Volume=(Logical volume name)" is for logical volumes.

  • MSG: Message text

Administrator response

Deal with the error according to the MSG.

STXC1805 ERROR The number of the copy pairs or logical volumes described in the group file exceeds the maximum number.

Description

The copy operation cannot be performed, as the number of copy pairs or logical volumes described in the group file exceeds the maximum number possible.

Administrator response

Take any of the following measures:

  • Divide the group

  • Change the max_grouping_ses parameter value in the predefinition file.

STXS1027

The specified parameter is invalid. [parameter name=[NAME], parameter value=[VALUE]]

Description

An incorrect affinity group number has been specified.

Parameters

  • NAME: Parameter name

  • VALUE: Parameter value

System action

Interrupts the processing.

Administrator response

Use acinq ag (Command for displaying a list of affinity groups) to check the specified affinity group number.

STXS2001

The specified user name and password have not been registered in the device. [user=[USER]]

Description

The user name and password have not been registered on the ETERNUS Disk storage system.

Parameters

USER: User name

System action

Interrupts the processing.

Administrator response

Check whether the user name and password are correct.

STXS2002

The specified user does not have privileges greater than that of an administrator. [user=[USER]]

Description

The user does not have Administrator privileges.

Parameters

USER: User name

System action

Interrupts the processing.

Administrator response

Use ETERNUS Web GUI to check the user privileges.

STXS2008

The registered user and password are not registered in the current device. [IP address=[IPADDR], user=[USER]]

Description

The user name and password have not been registered on the ETERNUS Disk storage system.

Parameters

  • IPADDR: IP address

  • USER: User name

System action

Interrupts the processing.

Administrator response

The ETERNUS Web GUI user account has either been changed or deleted.

Change the registration information for the ETERNUS Disk storage system by referring to "6.5 Reload construct configuration".

STXS2009

The operation cannot be performed with the user privileges when registering the device. [IP address=[IPADDR], user=[USER]]

Description

The user does not have Administrator privileges.

Parameters

  • IPADDR: IP address

  • USER: User name

System action

Interrupts the processing.

Administrator response

The user account privileges for ETERNUS Web GUI have been changed.

Use ETERNUS Web GUI to check the user privileges.

STXS4002

The device is not supported. [IP address=[IPADDR], model=[MODEL], type=[TYPE]]

Description

The specified ETERNUS Disk storage system is not supported.

Parameters

  • IPADDR: IP address

  • MODEL: ETERNUS Disk storage systems model

  • TYPE: ETERNUS Disk storage systems type

System action

Interrupts the processing.

Administrator response

Check that the ETERNUS Disk storage system meets the "2.1 Hardware conditions".

STXS4046

The specified affinity group has not been registered. [affinity group number=[GROUP]]

Description

The specified affinity group has not been registered.

Parameters

GROUP: Affinity group number

System action

Interrupts the processing.

Administrator response

Use acinq ag (Command for displaying a list of affinity groups) to check the specified affinity group number.

STXS4047

The specified affinity group has been concatenated. [affinity group number=[GROUP]]

Description

A concatenated affinity group has been specified.

Parameters

GROUP: Affinity group number

System action

Interrupts the processing.

Administrator response

Concatenated affinity groups cannot be specified.

STXS7004

Failed to communicate with the device. [IP address=[IPADDR]]

Description

Communications with the ETERNUS Disk storage system have failed.

Parameters

IPADDR: IP address

System action

Interrupts the processing.

Administrator response

It is not possible to communicate with the ETERNUS Disk storage system.

Refer to "5.3 Configuring the Network Environment" to check the status of the network, and then execute the command again.