Internal error has occurred.
Description
Internal error has occurred in the Manager processing.
System action
The processing is terminated.
Administrator response
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
If the Storage System Management GUI can not be started, collect this message and troubleshooting information as shown in express_managersnap (Troubleshooting information collection of Manager).
TCP Port registration for the service ({0}) is not found.
Description
TCP Port registration for the service is failed.
Parameters
{0} : Name of the service
System action
The processing is terminated.
Administrator response
Take the following procedure to check the port registration.
Open the file shown below by text editor.
[Windows System Folder]\drivers\etc\services
Check whether there is expected TCP port in the file. If there is not the Port in the file, add the port.
Collect this message and troubleshooting information as shown in express_managersnap (Troubleshooting information collection of Manager) and contact a Fujitsu SE, if the problem persists.
User name or password of the management server is invalid.
Description
The user name or password to log in the manager is invalid.
System action
The processing is terminated.
Administrator response
Input the valid the user name and password.
Collect this message and troubleshooting information as shown in express_managersnap (Troubleshooting information collection of Manager) and contact a Fujitsu SE, if the problem persists.
The specified user does not belong to the administrators group.
Description
The specified user does not belong to the administrators group.
System action
The processing is terminated.
Administrator response
Input the user name and password for the user in the administrators group.
Collect this message and troubleshooting information as shown in express_managersnap (Troubleshooting information collection of Manager) and contact a Fujitsu SE, if the problem persists.
Failed to communicate with the disk array ({0}).
Description
Failed to communicate with the Disk storage system.
Parameters
{0} : IP address of the Disk storage system.
System action
The processing is terminated.
Administrator response
An error may have occurred on the communication destination Disk storage system or network. Check the connection between the server that the Manager is installed and the Disk storage system.
Specified disk array ({0}) is already registered on this software.
Description
The specified Disk storage system has already been registered in this software.
Parameters
{0} : Specified IP address
System action
The processing is terminated.
Administrator response
To reload the configuration of the registered Disk storage system, select the [Reload configuration].
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Specified disk array ({0}) is already registered with a different IP address ({1}) on this software.
Description
The specified Disk storage system is already registered with a different IP address.
Parameters
{0} : Specified IP address
{1} : IP address of the registered Disk storage system
System action
The processing is terminated.
Administrator response
Check the followings.
If the Disk storage system's IP address has been changed, register the Disk storage system again as shown in "Chapter 6 Operation".
Although the Disk storage system has multiple IP addresses, registration for the Disk storage system is required with only one IP address. When you want to change the Disk storage system's IP address, register the Disk storage system again as shown in "Chapter 6 Operation".
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
As specified IP address ({0}) or SNMP community name ({1}) is incorrect, the disk array could not be detected.
Description
The Disk storage system was not able to be detected because specified IP address or SNMP Community Name is not the one of the Disk storage system.
Parameters
{0} : Specified IP address
{1} : Specified SNMP community name
System action
The processing is terminated.
Administrator response
Check the following procedure.
Make sure correct SNMP Community Name and IP address are inputted.
Check the Disk storage system's power supply and connection state.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
As specified IP address ({0}) is not an IP address ({1}) for master CM, the disk array could not be detected.
Description
Because it was not the IP address of master CM, specified IP address was not able to detect the Disk storage system.
Parameters
{0} : Specified IP address
{1} : The IP address for master CM
System action
The processing is terminated.
Administrator response
There is a possibility that the IP address of slave CM has been specified. Make sure IP address of master CM is input.
Specified device ({0}) is not supported by this software.
Description
The specified device is not supported by this software.
Parameters
{0} : Indicates the specified IP address
System action
The processing is terminated.
Administrator response
Specify the IP address of the device to be supported.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Failed to delete the disk array ({0}).
Description
The deletion of the Disk storage system was failed.
Parameters
{0} : Specified Disk storage system name
System action
The processing is terminated.
Administrator response
Select [Delete Disk Array] to retry.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
The one different from the registered disk array ({0}) was detected.
Description
Detected Disk storage system is different from the registered Disk storage system.
Parameters
{0} : Registered IP address
System action
The processing is terminated.
Administrator response
There is a possibility that the Disk storage system's IP address has been changed.
Select [Delete Disk Array] to delete the Disk storage system and add it.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Failed to configure disk array({0}) or obtain its information. Detail message={1}
Description
An error occurred in configuring Disk storage system or obtain its information.
Parameter
{0} : Specified Disk storage system name
{1} : Detail message
System action
The processing is terminated.
Administrator response
Check the following procedure.
Confirm the message number (the part of E**** of "Error: E****") of detail message.
According to the message number of detail message perform the following:
"Error: E0060 Resource locked."
Check the other user is not processing the Disk storage system setting with other tools when detail message is "Error: E0060 Resource locked".
Wait for a while to retry.
Other than "Error: E0060 Resource locked."
Refer to the "Error Messages" of "ETERNUS DX60/DX80/DX90 Command Line Interface (CLI) User's Guide" and check "Message Countermeasure for the error" corresponding to above-mentioned message number.
Wait for a while to retry.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
As Telnet communication failed, the disk array with specified IP address({0}) could not be detected.
Description
The Disk storage system was not able to be detected because of the Telnet communication failure.
Parameters
{0} : Specified IP address
System action
The processing is terminated.
Administrator response
Check the following procedure.
Check the Disk storage system's power supply and connection state.
Make sure that the telnet communication of the Disk storage system is enabled.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Specified user name or password of the disk array is different.
Description
Specified user name or password of the Disk storage system is different.
System action
The processing is terminated.
Administrator response
Check the user name and password and retry with correct user name and password.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Failed to register license. There is a possibility that specified license key is invalid.
Description
Failed to register license.
System action
The processing is terminated.
Administrator response
Check the license key and input valid license key.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Loading disk array configuration is in process. Wait for a while to retry.
Description
Loading Disk storage system configuration is in process. Wait for a while to retry.
System action
The processing is terminated.
Administrator response
Wait for a while, and retry.
When "Add Disk Array" is executed after forced termination of the client, this message might be output only once.
Please execute it again.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Failed to start the performance monitor.
Description
Failed to start the performance monitor.
System action
The processing is terminated.
Administrator response
Check the device status and network, then try again.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Failed to stop the performance monitor.
Description
Failed to stop the performance monitor.
System action
The processing is terminated.
Administrator response
Check the device status and network, then try again.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Failed to obtain the status of performance monitor.
Description
Failed to obtain the status of performance monitor.
System action
The processing is terminated.
Administrator response
Check the device status and network, then try again.
Collect this message and troubleshooting information and contact a Fujitsu SE.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Network error occurred in monitoring performance.
Description
Network error occurred in monitoring performance.
System action
The processing is terminated.
Usually, even if an error occurs in monitoring performance, the processing retries.
Administrator response
Check the device or network.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Unable to access a file of performance monitor.
Description
Unable to access a file of performance monitor.
System action
The processing is terminated.
Administrator response
Check whether the file system is not write-protection or check whether there is enough free space in the file system.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Internal error has occurred at performance monitor.
Description
Internal error has occurred at performance monitor.
System action
The processing is terminated.
Administrator response
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
The LogicalVolume does not exist.
Description
The logical volume does not exist.
The performance monitoring to the Disk storage system where logical volume is not defined is able not to be executed.
System action
The processing is terminated.
Administrator response
Please execute it again after defining logical volume in the Disk storage system.
Unable to login a device.
Description
This message indicates that an attempt was made to login to the target device to set performance monitoring for the device or to read the configuration information but failed because another user has already logged into the device.
System action
The processing is terminated.
Administrator response
Log out the process that logged into the target device and then re-execute the processing.
Failed to communicate with the disk array ({0}).
Description
Failed to communicate with the Disk storage system.
Parameters
{0} : Specified IP address
System action
The processing is terminated.
Administrator response
Check the network status between the management server and the Disk storage system and retry.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Required service has not been started.
Description
Required service has not been started.
System action
The processing is terminated.
Administrator response
Restart the management server, and retry.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Email sending failed.
Description
Administrators could not receive event notification emails.
System action
The processing is terminated.
Administrator response
Check email address in Contacts, Details and SMTP server settings.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Internal Error (File I/O Error) occurred during collect troubleshooting information.
Description
Internal Error (File I/O Error) occurred during collect troubleshooting information.
System action
The processing is terminated.
Administrator response
Confirm that there is no access to the installation folder, and retry.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
Collect troubleshooting information is still running.
Description
Collect troubleshooting information is still running.
System action
The processing is terminated.
Administrator response
Wait for a while, and retry.
Collect this message and troubleshooting information and contact a Fujitsu SE, if the problem persists.
Start the Storage System Management GUI, and then select [Collect Troubleshooting Info] from [Troubleshooting] to collect the troubleshooting information.
