This section explains the troubleshooting operations to perform when a managed server that uses I/O virtualization fails to boot.
When using HBA address rename
When using HBA address rename, the WWN that was set for the server's HBA is set from the Manager when the power to the server is turned on again.
When errors occur within the Admin Server, the HBA address rename setup service sets the WWN for the server's HBA.
Use the following procedure to confirm and correct the problem.
If the server had been replaced immediately beforehand, check the following:
Confirm that hardware information was successfully re-configured following server replacement.
For details, refer to "9.3 Re-configuring Hardware Properties".
Check the storage environment.
Check that the WWN set for the server's HBA have access to the appropriate storage device and logical volume. Set a proper access path if none was configured yet.
For details, refer to "3.7 Configuring the Storage Environment" of the "ServerView Resource Coordinator VE Setup Guide".
Check the Manager's startup status.
Refer to "5.1 Manager" of the "ServerView Resource Coordinator VE Setup Guide" for details on how to check the startup status of the Manager.
Perform either one of the following based on the Manager's startup status.
If the Manager is not running
Start the Manager.
If the Manager cannot start because of a server fault, for example, recover the server after completing step 5.
If the Manager is already running
Occasionally the timing of the Manager startup can prevent it from controlling a managed server. If this is the case, restart the managed server.
Even if the Manager is running, if communication problems happen on the Admin LAN (due to network interface, cabling or LAN switch issues), the managed server will not start. After performing step 5, the LAN configuration must be repaired.
Check the running state of the HBA address rename setup service.
Check the running state of this service in the server for HBA address rename setup service.
Start the server where this service has been set up if it is not running yet, then start the managed server.
The WWN for the server's HBA will then be set up using the most recent state synchronized with the Admin Server.
Check the managed server console.
Check the managed server's console to confirm that it has successfully started up.
If an error message is output, take action according to the corresponding message ID in "Messages".
For servers other than PRIMERGY BX servers, check that the MAC address entered at registration is correct. If incorrect, re-configure the server's hardware properties.
The registered MAC address can be confirmed in the [Resource Details] tab for the corresponding physical server.
Refer to "2.5.2 [Resource Details] tab" in the "ServerView Resource Coordinator VE Setup Guide" for details.
Check the network environment
Make sure that there are no DHCP or PXE servers running on the subnet used by managed servers.
