The troubleshooting data for an admin client is shown below. Save copies of these files to removable media and give it to your Fujitsu service engineer (SE).
Configuration data file: $INS_DIR\Client\workspace\.metadata\.plugins\com.fujitsu.systemwalker.rcnr.client\etc\san\gui\VSCCGui.cfg
Log file: $INS_DIR\Client\workspace\.metadata\.plugins\com.fujitsu.systemwalker.rcnr.client\var\san\gui\vscc
Information
$INS_DIR means "Destination Folder" specified at the Client installation.