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ETERNUS SF Storage Cruiser 14.0 User's Guidefor Virtual Storage Conductor

6.3.3 [Windows]Troubleshooting data for VSC Manager

Collect the files shown below individually to collect the troubleshooting data for the VSC Manager.

Save copies of these files on the admin server to removable media and give it to your Fujitsu service engineer (SE).

Before you save the files to removable media, you can compress and combine the files into one or more files in zip format or lzh format.

Information

  • $ENV_DIR means "Environment Directory" specified at the Manager installation.

  • $TMP_DIR means "Work Directory" specified at the Manager installation.