D.3.1 Collecting information from the administrative server (Solaris OS)

The method for collecting information is as follows. Submit the information to the Fujitsu technical staff.

Point

In cluster configurations, collect information on both the primary and secondary nodes of the administrative server.

Login to the administrative server with OS administrator permissions (root).
OS administrator permissions are required to collect the information.
Execute the fjsnap command or managersnap command.
Usually, please use the fjsnap command. If fjsnap command cannot be executed for some reason, use the managersnap command.
- fjsnap command
```
# /opt/FJSVsnap/bin/fjsnap -a output
```
  Replace the variable output with the name of the output medium or specific file name to save the collected information.
- managersnap command
```
# /opt/FJSVssmgr/sbin/managersnap [-dir directory] -all
```
  It is possible to change a directory to save the information by specifying -dir option. If the option is omitted, information will be saved in /tmp.
  Information
  Case of Solaris 10 OS:
  Although the following message is output in /var/adm/messages when the managersnap command is executed, it will be not affect command processing and no corrective action needs to be taken.
```
WARNING: The <if>:ip*_forwarding ndd variables are obsolete and may be removed
in a future release of Solaris. Use ifconfig (1M) to manipulate the forwarding
status of an interface.
```