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ETERNUS SF Storage Cruiser 14.0 User's Guide

D.2.7 Collecting information on managed server node (HP-UX)

The method for collecting information is as follows. Submit the information to the Fujitsu technical staff.

Collect information directly by cp command.

  1. Collect system log files.

    Collect all files from the directory below.

    • /var/adm/syslog/syslog.log

    • /var/adm/syslog/OLDsyslog.log (If exists)

  2. Collect trace log files.

    Collect all files from /var/opt/FJSVssage directory. (including sub-directories)

  3. Collecting setting files.

    Collect all files from /etc/opt/FJSVssage directory. (including sub-directories)

  4. Collect core file, if it exists on the root directory "/".