D.2.5 Collecting information on managed server node (Windows)

The method for collecting information is as follows. Submit the information to the Fujitsu technical staff.

Login to the server node with OS administrator permissions.
OS administrator permissions are required to collect the information.
Execute the agentsnap command. The $INS_DIR means "Program Directory" specified at the Agent installation.
```
C:\> $INS_DIR\Agent\sbin\agentsnap -dir directory
```
Specify the directory to save the information with -dir option (The -dir option cannot be omitted).
Collect event log of Windows by Event Viewer which is a standard application of Windows.
Run "Event Viewer", select [Action] - [Save Log File As], and save the following event log files.
- System files
- Application files

Note

When using Windows 2000:

Check whether Windows 2000 Support Tools have been installed before executing the agentsnap command. If Windows 2000 Support Tools have not been installed, take either of the following actions:

Install Windows 2000 Support Tools from the Windows 2000 CD.

Use regedit.exe to get the registry values for [1] and [2] below. (Note that there is no need to get values for registries that do not exist.)

For [1], get all of the key values indicated.
For [2], get all of the key values indicated, as well as all of the values for subordinate keys.

HKEY_LOCAL_MACHINE\
    HARDWARE\
        DEVICEMAP\
            Scsi          --- [1]
    SOFTWARE\
        Emulex            --- [1]
        Fujitsu           --- [1]
        SNIA              --- [2]
        Wow6432Node\
            Emulex        --- [1]
            Fujitsu       --- [1]
            SNIA          --- [2]
    SYSTEM\
        CurrentControlSet\
            Services      --- [1]