The method for collecting information is as follows. Submit the information to the Fujitsu technical staff.
Point
In cluster configurations, collect information on both the primary and secondary nodes of the administrative server.
Make a note of the error code (swsagXXXX), if an error dialog box is displayed.
Login to the administrative server with OS administrator permissions (root).
OS administrator permissions are required to collect the information.
Execute the managersnap command.
# /opt/FJSVssmgr/sbin/managersnap [-dir directory]
It is possible to change a directory to save the information by specifying -dir option. If the option is omitted, information will be saved in /tmp.
