Systemwalker Desktop Patrol User's Guide - Microsoft(R) Windows (R) -

3.1.1 How to Collect

Inventory information can be collected by the following two methods.

• Agent Mode
  • This collection method does not make a user aware or impose a burden on a user.
  • The running status of software can be collected
• Command Mode
  • Information can be gathered via external media, such as floppy disk.
  • The command with mail transmission function (command for automatic execution from inventory collection to mail transmission) allows collection.

Agent Mode

Installing "Systemwalker Desktop Patrol CT" on the PC allows automatic collection of the most up-to-date information and construction of a database presenting a true picture of IT assets.

"Systemwalker Desktop Patrol CT" transfers the collected inventory information to the connection server in accordance with the client policies established in the "Desktop Patrol Main Menu" or "MC Window". Inventory information collected on the "Systemwalker Desktop Patrol CT" is ultimately transferred to the highest-order "Systemwalker Desktop Patrol CS" and registered in database.

Command Mode

To perform inventory collection on a PC disconnected from network or on a low line speed network, use command mode.

The command mode allows collection of inventory information, even if the "Systemwalker Desktop Patrol CT" of Systemwalker Desktop Patrol is not imported.

The following two command modes are available:

Inventory collection only: CTOffline.exe

By executing this command, inventory information is collected and inventory information file ("User ID + PC name") is created in the current directory. Inventory information can be captured by storing the created file in the specified directory of the "Systemwalker Desktop Patrol CS" or the "Systemwalker Desktop Patrol DS".

Inventory Collection + Mail transmission: CTMail.exe

Using this command, inventory information can be collected and inventory information file ("User ID + PC name") will be sent to "Systemwalker Desktop Patrol CS" or "Systemwalker Desktop Patrol DS" by email.

Collection Items

The information collected with different collection methods is different. The information can be collected is shown as follows.

Collection Information	How to Collect
	Agent Mode	Command Mode
Hardware information
Software information
Software operation status
Application log file collection
Operating log file collection
Security audit information: Installation information of the security patch
Security audit information: System security information User security information
Security audit information: Desktop Keeper information

: Can be collected : Cannot be collected