ETERNUS SF AdvancedCopy Manager Message Guide 13.0 -Microsoft(R) Windows(R) 2000/Microsoft(R) Windows Sever(TM) 2003-, -Solaris-, -HP-UX-, -Linux-, -AIX-
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Appendix D Detail Error Messages on Acquisition of Device Information

This appendix explains in detail the error messages output when the following events occur during acquisition or reflection of device information:

The messages explained in the appendix are output to the following locations on the storage server.

[Solaris version] [HP-UX version] [Linux version] [AIX version]

[Windows version]

Error message

Description

Action to be taken

[ERROR]NSP-API call exited abnormally. Volume=[Volume name] Error=[STXerrno] Sense(SK SC SS)=[SK SC SS] message

Calling the GR-API failed.

Depending on the output message, see Appendix A, "Detail Error Messages of the GR Series," and take appropriate action based on the description of action to be taken.

[ERROR]The device information file is not consist with the system devices. Try again with fetching all device informations.

Device information file (device.ini) does not match system information.

[Windows version] Execute acquisition/reflection of information on all devices.

[ERROR]Writing the inifile failed. Filename=[Filename] Section=[Section] Key=[Key] Value=[Value]

Writing the INI file failed.

[Windows version] Check the status of the INI file.

[ERROR]Reading the inifile failed. Filename=[Filename] Section=[Section] Key=[Key]

Reading the INI file failed.

[Windows version] Check the status of the INI file.

[ERROR]An API call exited abnormally. API=[API] Device=[Device Name] Error=[errno] message

Calling the API failed.

[Solaris version] [HP-UX version] [Linux version] [AIX version] Check the device status.

[ERROR]An API call exited abnormally. API=[API] Device=[Device Name] Volume=[Volume name] Error=[Value of GetLastError] message

Calling the API failed.

[Windows version] Check the device status.

[ERROR]A created process is exited abnormally. Command=[Command] ExitCode=[ExitCode]

An internally executed command ended with an error.

Remove the cause of the command error, and re-execute the command.

[ERROR]There is no result of the command. Command=[Command]

No results were output from the internally executed command.

Remove the cause of the command error, and re-execute the command.

Except the above

A system error occurred.

Collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE).(*1)

*1 For an explanation on how to collect the resources necessary for troubleshooting, see the following manuals.

"Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"


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