| ETERNUS SF AdvancedCopy Manager Message Guide 13.0 -Microsoft(R) Windows(R) 2000/Microsoft(R) Windows Sever(TM) 2003-, -Solaris-, -HP-UX-, -Linux-, -AIX- |
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Contents
Index
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This chapter explains the messages produced by the AdvancedCopy Manager client or commands.
Could not start the AdvancedCopy Manger ACL Service on Local Computer.
Error 1067: The process terminated unexpectedy.
The start of AdvancedCopy Manger ACL Service went wrong.
The processing is aborted.
- Check whether description of "smaclmgr 4660/tcp" exists in a Services file.
When it does not exist, please add description of "smaclmgr4660/tcp."
When it does exist, please check whether description of "smaclmgr4660/tcp" is correct.
- Start AdvancedCopy Manger ACL Service.
The AdvancedCopy Manager registry could not be accessed.
Access to the registry of AdvancedCopy Manager failed.
Processing is aborted.
Check the existence of the following files.
[Solaris version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
[Windows version]
(For non-cluster) Environment set directory\etc\swstg.ini.
(For the cluster) Drive of the shared disk set up with the cluster \etc\opt\swstorage\etc\swstg.ini
[Linux version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
In addition, refer to the following manual and collect the data necessary to solve the error. Then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
There was a memory shortage.
A memory shortage occurred.
The processing is aborted.
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
The specified server or device does not exist.
The specified server or device is not registered as a target of the SP series server linkage.
The processing is aborted.
None.
The repository could not be accessed. (SQL error)
Access to the repository ended in failure.
The processing is aborted.
Refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The repository could not be accessed.
Failed to Access the repository.
The processing is aborted.
Refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The repository could not be accessed. (transaction start error)
The repository is not activated, or access to the repository was failed.
The processing is aborted.
If the repository is not active, refer to the following manual and start RDB demon (or service).
"Starting and Stopping RDB demon," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the services are already active, refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The repository could not be accessed. (transaction finishing error)
Failed to access the repository.
The processing is aborted.
Refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An internal inconsistency occurred in the SP server connection management.
An internal inconsistency occurred in the SP server connection management.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The process exec failed.
SP series server linkage processing failed.
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An internal inconsistency Internal error occurred in Configuration Management. ([INTERNAL CODE1], [INTERNAL CODE2])
An internal inconsistency occurred in the configuration management.
INTERNAL CODE1 : Internal code 1
INTERNAL CODE2 : Internal code 2
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The repository did not start.
The repository has not been activated.
The processing is aborted.
Refer to the following manual and start RDB demon (or service).
"Starting and Stopping RDB demon," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The repository could not be accessed. (SQLSTATE)
Access to the repository ended in failure.
SQLSTATE : SQLSTATE
The processing is aborted.
Refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Maximum number of connections to repository exceeded. ([INTERNAL CODE])
The number of connections to the repository exceeds the limit.
INTERNAL CODE : Internal code
The processing is aborted.
Wait a few minutes and then reexecute processing. If the same error recurs, refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
SP Server device information inaccessible.
Device information for the SP server cannot be obtained, because it is not subject to management.
The processing is aborted.
Do not try to obtain device information for the SP server.
The Storage Server Data is inconsistent.
The information in the repository is inconsistent.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
AdvancedCopy Manager registry could not be accessed.
Failed to access the registry.
The processing is aborted.
Check the existence of the following files.
[Solaris version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
[Windows version]
(For non-cluster) Environment set directory\etc\swstg.ini.
(For the cluster) Drive of the shared disk set up with the cluster\etc\opt\swstorage\etc\swstg.ini
[Linux version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
Also refer to the following manual, collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Storage Management Server unable to delete server.
The Storage management server cannot delete the server.
The processing is aborted.
None.
Server data inaccessible.
The Storage server failed to obtain the server information.
The processing is aborted.
Check the state on the Storage server side.
Connection to Storage Server failed.
Connection to the Storage server ended in failure.
The processing is aborted.
Check if the communication daemon of the Storage server is activated. If it is, check whether the port number is correct.
Library could not be accessed.
An error occurred while reading the library used for configuration management.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Code conversion error occurred.
An error occurred during the code conversion. Unsupported code is included.
The processing is aborted.
If this message appears when a server is added, change the server name and register it again. If it is output when device information is being registered, the mount-point name includes an unauthorized code. Change the mount-point name.
Storage Server unmanageable.
The specified Storage server cannot be managed. An attempt was made to register the Storage server whose version is later than that of the Storage management server.
The processing is aborted.
Upgrade the Storage management server.
Server cannot be modified.
The server information was not updated; one of the following modification attempts failed:
Downgrading the Storage server.
Modifying the Storage management server to a Storage server.
Modifying a server defined as a Storage server to a Storage management server.
Modifying a server defined as a Storage server to an SP series server.
Modifying a server defined as an SP series server to a Storage server.
Modifying a server defined as an SP series server to another SP series server.
The processing is aborted.
Correct the cause and try again.
Specified device does not exist.
The device selected for update of the specific device is not subject to management.
The processing is aborted.
Refresh the initial Window and check the information.
Specified server does not exist.
The specified server is not subject to management.
The processing is aborted.
Refresh the initial Window and check the information.
Server data in Storage Server could not be modified.
Update of server information ended in failure when a server was added, deleted, or updated. Possible causes are listed below:
The communication daemon running on the Storage server has not been activated.
An invalid IP address or port number was specified when adding or updating the server.
The processing is aborted.
Correct the cause and try again.
The IP address already exists.
The same IP address is already registered.
The processing is aborted.
The IP address is already registered. Check it on the initial Window.
Server already exists.
The same server name is already registered.
The processing is aborted.
Change the server name and try again.
Device Data unobtainable.
The Storage server failed to obtain the device information.
The processing is aborted.
Check the state on the Storage server side.
Check whether the storage server daemon or service is activated.
If the storage server daemon or service is activated, then see "Detail Error Messages on Acquisition of Device Information," and make sure that no error has occurred during acquisition of device information.
Memory is insufficient.
There is insufficient free space in memory.
The processing is aborted.
Check how much space is available in memory. If there is insufficient free space, increase the amount of installed memory.
Storage Server unmanageable. This is because the hostname includes non-supported character.
The target server cannot be managed because the host name of the target server includes an unsupported character (character other than one-byte alphanumeric characters, -, _, #, or .) or it does not begin with a one-byte alphanumeric character.
Interrupts processing.
If this error occurs when the Storage management server is being registered (DB setup), change the OS host name and then rerun.
If this error occurs when the Storage server is being registered and the host name is used as the server name, change the OS host name and then rerun. If a different name from the host name can be used as the server name, specify the different name and then rerun.
Another storage management server cannot be managed.
An attempt was made to manage a storage management server, but there can be only one storage management server in the system.
Interrupts processing.
Check whether the IP addresses or port numbers for the storage management server or storage management server job were specified by mistake when a server was added.
Storage management servers and storage management server jobs are registered during storage management server customization and the cluster setup for storage management server jobs, and so there is no need to register them again.
Additionally, if a new machine is operated as a Storage Management Server, it cannot be registered as a Storage Management Server in the same management system.
AdvancedCopy Manager registry updated.
The registry of the Storage management server has been updated normally.
None.
None.
usage:stgcmmodnode [-i IP-Address] [-n Server-Name] [-p Port-Number]
The server information modification command was incorrectly used.
The processing is aborted.
Confirm the usage of the server information modification command and try again.
User is a non root user.
The server information modification command is executed with an ID other than root.
The processing is aborted.
[Solaris version] Please perform by the root user.
[Windows version] Please perform by the user who belongs to an Administrators group.
[Linux version] Please perform by the root user.
Storage Server Type unobtainable.
The server type could not be obtained.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Storage Management Server unable to modify server name with this command.
The Storage management server cannot modify the server name with the server information modification command.
The processing is aborted.
Specify the IP address or port number and then execute the command.
To change the server name using the Storage management server, use the management window that is activated from the ETERNUS SF AdvancedCopy Manager initial window.
AdvancedCopy Manager registry does not exist.
The registry of AdvancedCopy Manager does not exist.
The processing is aborted.
Check whether a server is added as a Storage server.
If not, add a server use the management window that is activated from the AdvancedCopy Manager initial window.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Storage Management Server IP Address is incorrect.
The format of the specified IP address is not correct.
The processing is aborted.
Check the IP address and then execute this command again.
Storage Management Server PORT Number is incorrect.
The format of the specified port number is not correct.
The processing is aborted.
Check the port number and then execute the command again.
Storage Management Server Name is incorrect.
The name of the specified server name is not correct.
The processing is aborted.
Check the server name and then execute the command again.
A conversion error occurred.
Failed to convert the server name.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
AdvancedCopy Manager registry could not be accessed. (write error)
Failed to write to the registry of AdvancedCopy Manager.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
AdvancedCopy Manager registry could not be accessed. (read error)
Reading of the registry of AdvancedCopy Manager ended in failure.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
[TYPE][DATA]
Server information is displayed.
TYPE: Information type
IP Address = : IP address of the Storage management server
PORT Number = : Port number of the Storage management server
Storage Management Server's Name = : Storage management server name
DATA: Data managed in the registry of AdvancedCopy Manager
None.
None.
Storage Management Server repository updated.
The repository of the storage management server has been updated normally.
None.
None.
AdvancedCopy Manager registry could not be obtained.
Information on the Storage management server could not be obtained from the registry.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
A fork error occurred.
An error occurred at the fork function.
The processing is aborted.
Wait for a while and then execute the command again.
If the same error occurs again, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Maximum number of connections to repository exceeded.
The number of connections to the repository exceeds the limit.
The processing is aborted.
Wait for a while and then execute the command again.
Repository could not be accessed. (SQLSTATE)
Failed to access to the repository.
SQLSTATE: SQLSTATE
The processing is aborted.
Refer to the following manual and start RDB daemon(or service).
"Starting and Stopping RDB daemon," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The repository did not start.
The repository is not activated.
The processing is aborted.
Refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
If the same error recurs, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory is insufficient.
A memory shortfall occurred.
The processing is aborted.
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
IP Address already exists.
The IP address already exists.
The processing is aborted.
Check the IP address and then execute the command again.
The error by the following causes occurred.
Processing cannot be executed because of an error whose cause is described below.
The processing is aborted.
Take appropriate action according to the last message ID displayed to eliminate the cause, and reexecute the processing.
Library could not be accessed.
An error occurred during reading of the library used for configuration management.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An internal inconsistency occurred.
An internal inconsistency occurred.
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The AdvancedCopy Manager port number is not set.
The port number and/or protocol name of stgxfws is not correctly specified in the following file.
[Solaris version]
/etc/services
[Windows version]
System directory\system32\drivers\etc\services
[Linux version]
/etc/services
The processing is aborted.
Refer to the following manual and then specify the correct port number and/or protocol name.
[Solaris/Linux version]
"Setting up the /etc/service file" in the ETERNUS SF AdvancedCopy Manager Installation Guide
[Windows version]
"Customization of storage management server" in the ETERNUS SF AdvancedCopy Manager Installation Guide
Unable to find %s.
The path to the AdvancedCopy Manager definition file cannot be found.
%s : Path name
The processing is aborted.
Check whether the device with this path is mounted.
An internal inconsistency occurred. errno = %d
An internal inconsistency occurred while adding a server to the Storage management server.
%d : Internal code
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
A memory shortage occurred.
A memory shortfall occurred.
The processing is aborted.
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
AdvancedCopy Manager registry could not be accessed.
Failed to access the registry.
The processing is aborted.
Check the existence of the following files.
[Solaris version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
[Windows version]
(For non-cluster) Environment set directory\etc\swstg.ini.
(For the cluster) Drive of the shared disk set up with the cluster\etc\opt\swstorage\etc\swstg.ini
[Linux version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
Also refer to the following manual, collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
AdvancedCopy Manager registry could not be accessed.
Failed to access the registry.
The processing is aborted.
Check the existence of the following files.
[Solaris version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
[Windows version]
(For non-cluster) Environment set directory\etc\swstg.ini.
(For the cluster) Drive of the shared disk set up with the cluster\etc\opt\swstorage\etc\swstg.ini
[Linux version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
Also refer to the following manual, collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An internal inconsistency occurred. return-code = %d
An internal inconsistency occurred while adding a server to the Storage management server.
%d : Internal code
The processing is aborted.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Unregistered user name. Enter a user name registered in the OS.
The specified user name is not registered with the OS.
The system interrupts processing.
Reexecute by specifying a user name registered with the OS.
Incorrect password. Enter the Correct password corresponding to the user name registered in the OS
The password specified for the user name is invalid.
The system interrupts processing.
Specify a valid password for the specified user name and then reexecute.
System error
An error occurred during processing.
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Temporary file cannot be created.
A temporary file could not be created.
The system interrupts processing.
Ensure that the drive containing the program directory specified during installation has enough free space.
AdvancedCopy Manager registry file cannot be updated.
An error occurred during AdvancedCopy Manager registry file updating.
The system interrupts processing.
Check the existence of the following files.
[Solaris OE version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
[Windows version]
(For non-cluster) Environment set directory\etc\swstg.ini.
(For the cluster) Drive of the shared disk set up with the cluster \etc\opt\swstorage\etc\swstg.ini
[Linux version]
(For non-cluster) /etc/opt/swstorage/swstg.ini
(For the cluster) /etc/opt/swstorage/logical node/swstg.ini
Also refer to the following manual, collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory shortage occurred.
A memory shortage occurred.
The system interrupts processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
The package for the SDX object is not installed.
The command cannot be executed because the package necessary to use of the SDX object is not installed.
The system interrupts processing.
Before executing the command for setting, install the SDX-object-related package (FJSVsdx).
The -volume option cannot be specified in this environment.
The -volume option cannot be specified in the version of the installed SDX-object-related package.
The system interrupts processing.
To specify the -volume option for operation based on a logical volume, install the necessary version of the SDX-object-related package in advance.
For the necessary version, refer to "Manager of AdvancedCopy Manager," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Solaris/Linux version].
AdvancedCopy Manager registry could not be accessed.(read error, SWSTGNODE=[LOGICAL NAME])
Reading the AdvancedCopy Manager registry failed.
LOGICAL NAME : Logical node name specified in the SWSTGNODE environment variable at the time of command execution (The default is null.)
The system interrupts processing.
If device information has not been obtained or reflected, obtain or reflect the information, and reexecute processing.
If it has been obtained and reflected, confirm that the following files exist:
[Solaris/Linux version]
(For a non-cluster) /etc/opt/swstorage/swstg.ini
(For a cluster) /etc/opt/swstorage/LOGICAL NAME/swstg.ini
In other cases, refer to the following manual, collect the data necessary to correct the error, and contact a Fujitsu systems engineer:
"Troubleshooting," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Solaris/Linux version]
AdvancedCopy Manager registry could not be accessed.(write error, SWSTGNODE=[LOGICAL NAME])
Writing data to the AdvancedCopy Manager registry failed.
LOGICAL NAME : Logical node name specified in the SWSTGNODE environment variable at the time of command execution (The default is null.)
The system interrupts processing.
Confirm that the following files exist:
[Solaris/Linux version]
(For a non-cluster) /etc/opt/swstorage/swstg.ini
(For a cluster) /etc/opt/swstorage/LOGICAL NAME/swstg.ini
In other cases, refer to the following manual, collect the data necessary to correct the error, and contact a Fujitsu systems engineer:
"Troubleshooting," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Solaris/Linux version]
Process creation failed.([INTERNAL CODE])
Generating a new process failed.
INTERNAL CODE : Internal code
The system interrupts processing.
Refer to the following manual, collect the data necessary to correct the error, and contact a Fujitsu systems engineer:
"Troubleshooting," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Solaris/Linux version]
An internal inconsistency occurred.
An internal inconsistency occurred.
The system interrupts processing.
Refer to the following manual, collect the data necessary to correct the error, and contact a Fujitsu systems engineer:
"Troubleshooting," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Solaris/Linux version]
The server which performs package backup of the management information on AdvancedCopy Manager was registered.
The server used to execute package backup of the management information of AdvancedCopy Manager was registered.
None.
None.
The server which performs package backup of the management information on AdvancedCopy Manager was deleted. delete a directory. Directory=[DIRECTORY]
The server used to execute package backup of the management information of AdvancedCopy Manager was deleted.
DIRECTORY : Full path to the directory
None.
Delete the output directory as necessary.
usage: stgmgrinfoset [-del | -d Directory-name -c Manager-code]
An incorrect option is specified.
The system interrupts processing.
Check the command, and reexecute the command.
It is not registered as a Storage server.
The server is not registered as the storage server.
The system interrupts processing.
Confirm that the server is registered as the storage server.
For cluster operation, confirm that the correct logical node name is set in the SWSTGNODE environment variable.
The error occurred in file access.
Accessing the file failed.
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An execution server is already registered.
The server is already registered as the server used to execute the command for package backup of the management information.
The system interrupts processing.
None.
An error is in the specified directory name.
The specified directory name is incorrect.
The system interrupts processing.
Check the specified directory name.
The specified directory does not exist.
The specified directory does not exist.
The system interrupts processing.
Confirm that the directory specified in the parameter exists.
It is not registered as an execution server.
The server is not registered as the server used to execute the command for package backup of the management information.
The system interrupts processing.
Confirm that the server is the server used to execute the command for package backup of the management information.
For cluster operation, confirm that the correct logical node name is set in the SWSTGNODE environment variable.
There is no file for backup. Backup type=[TYPE]
A file to be backed up does not exist.
TYPE : Backup type
The system interrupts processing.
Check whether database and authentication features are backed up for the storage server.
Check whether the policy file for package backup of the management information is backed up for a server other than the server used to execute the command for package backup of the management information.
usage: stgmgrinfobkup [-n Server-name] [-t Backup-type]
An incorrect option is specified.
The system interrupts processing.
Check the command, and execute the command again.
The error occurred in code conversion.
Converting codes failed.
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory is insufficient.
A memory shortage occurred.
The system interrupts processing.
Check the available space in memory. If memory is insufficient, increase the amount of memory.
A Server Information item could not be acquired. Error=[ERRNO]
Obtaining the server information failed.
ERRNO : error code
The system interrupts processing.
Refer to Appendix B.2, "Error Codes for Configuration Management," in the Message Guide, take action according to the instructions for the error code, and reexecute processing.
Backup of management information is started. Start time=[TIME], Server name=[SERVERNAME]
Backing up the management information has started.
TIME : start date
SERVERNAME : server name
Processing proceeds.
None.
It is the outside for support.
This is not supported.
The system executes the next server processing.
Check the version and OS type of the target server.
The name of the target server can be checked in the previous swstf3014 message that was output.
A policy file does not exist.
No policy file exists.
The system interrupts processing.
Check the policy file.
Data was unacquirable from the policy file.
No data can be obtained from the policy file.
The system executes the next server processing.
Check the setting status of the policy file of the target server.
The name of the target server can be checked in the previous swstf3014 message that was output.
The error occurred in creation or deletion of a backup directory.
Creating or deleting a backup directory failed.
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The error occurred in processing between servers. Error code=[ERROR], Detailed code=[DETAIL]
An error occurred during processing between servers.
ERROR : error code
DETAIL : detail code
The system interrupts processing.
If the error code is 4 or 8, refer to "Error Codes for Communication Service/Communication Daemon," in the Message Guide, take action according to the instructions for the detailed code, and reexecute the processing. The "request send destination server" described in the Appendix is the server indicated in the previous swstf3014 message that was output.
If the error code is 8, the detailed code is 182, and the stgxfws0213 message is output to the system log of the request send destination server, verify the code of the storage management server specified by the register/delete command for package backup of the management information server.
If the error code is 12, the command on the target server ends because of an error. Refer to one of the following log files, take action according to the output message in the log file, and reexecute the command. The name of the target server can be checked in the previous swstf3014 message that was output.
The target server performs a non-cluster or local task in Windows:
work-directory\var\stgmgrinfo.log
The target server performs a cluster task in Windows:
Drive of shared disk for shared data:\var\opt\swstorage\var\stgmgrinfo.log
The target server performs a non-cluster or a local task in Solaris, HP, AIX, or Linux:
/var/opt/FJSVswstf/stgmgrinfo.log
The target server performs a cluster task in Solaris, HP, or Linux:
/var/opt/FJSVswstf/<logical-node-name>/stgmgrinfo.log
Backup of management information was ended normally. End time=[TIME], Server name=[SERVERNAME]
Backing up the management information is completed successfully.
TIME : end date
SERVERNAME : server name
None.
None.
The normal end of the backup of management information was carried out by all servers.
Backing up the management information is completed successfully on all servers.
None.
None.
The error end of the backup of management information was carried out by some servers.
Backing up the management information was aborted because of an error on some servers.
The system interrupts processing.
Check the output results of the command, and execute backup of the servers where backup was aborted.
Internal error occurred.
An internal inconsistency occurred.
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Backup of the function besides an object was specified.
Backing up of an unsupported function is specified.
The system interrupts processing.
Check whether the authentication feature or database is backed up for the storage server.
The error occurred in transmission of a backup file. Error code=[ERROR], Detailed code=[DETAIL]
Transferring the backup file failed.
ERROR : error code
DETAIL : detail code
The system interrupts processing.
Refer to "Error Codes for Communication Service/Communication Daemon," in the Message Guide, take action according to the instructions for the detailed code, and reexecute processing. The "request send destination server" described in the Appendix is the server that executed the command for package backup of the management information.
The error occurred in execution of a backup command. Error code=[ERROR]
Executing the backup command failed.
ERROR : error code
The system interrupts processing.
Take action according to the backup command error message output after this message.
If no backup command error message is output after this message, refer to the following manual, collect the data necessary to correct the error, and contact a Fujitsu systems engineer:
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The error occurred in the processing which gathers backup data. Error code=[ERROR]
Compiling backup data failed.
ERROR : error code
The system interrupts processing.
In Windows, take action according to the error message output after this message.
In Solaris, HP, AIX, or Linux, refer to the error message output after this message, and take appropriate action for the tar command error.
If no error message is output after this message, refer to the following manual, collect the data to correct the error, and contact a Fujitsu systems engineer:
"Troubleshooting" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The error occurred in reading of basic information.
Reading basic information failed.
The system interrupts processing.
For cluster operation, confirm that the correct logical node name is set in the SWSTGNODE environment variable.
Also for cluster operation, confirm that the node for the target storage server task (storage management server task) is operating.
usage: stgmgrinfodisp [-n server-name]
An incorrect option is specified.
The system interrupts processing.
Check the command, and reexecute it.
Backup of management information is not performed once.
The management information has never been backed up.
The system interrupts processing.
None.
usage: stgarcext input-file-name output-directory-name
An incorrect option is specified.
The system interrupts processing.
Check the command, and reexecute it.
The specified file or directory does not exist.
The specified file or directory does not exist.
The system interrupts processing.
Confirm that the file or directory specified in the command exists.
The error occurred in creation or deployment of an archive file.
Creating or expanding an archive file failed.
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
[Windows version]
Chapter 10.2, "Troubleshooting" in the ETERNUS SFAdvancedCopy Manager Operator's Guide
It is not the archive file created by AdvancedCopy Manager.
This is not an archive file created by AdvancedCopy Manager.
The system interrupts processing.
Confirm that the archive file is transferred in a mode other than binary mode.
Collect the following data, and contact a Fujitsu systems engineer:
Archive file
Refer to "Collecting Maintenance Information," in the ETERNUS SF AdvanceCopy Manager Operator's Guide [Windows version], and collect the data necessary to correct the error.
The stgarcext command was ended normally.
The stgarcext command ended successfully.
None.
None.
Usage : stgenvdisp [-n Logical-Node-Name]
An invalid option was specified with the command.
The system interrupts processing.
Check the usage of the command.
The environment of the specified logical node name does not exist.
There is no environment of the specified logical node.
The system interrupts processing.
Please reexecute it after confirming logical node name.
The error occurred. Code = CODE1-CODE2-CODE3
An error occurred.
CODE1:Internal code 1
CODE2:Internal code 2
CODE3:Internal code 3
Processing proceeds.
For internal code 1, see the table below and take appropriate action.
Corresponding messages are displayed in information on erroneous transactions in a cluster environment.
|
Internal code 1 |
Explanation |
Action |
|---|---|---|
|
1 |
Access of the management file failed. |
Collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE).(*1) |
|
2 |
Activation of the internal command failed. |
Collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE).(*1) |
|
3 |
An error occurred when information on the management server environment was displayed. |
If the error occurred during cluster operation, then check whether the shared disk containing AdvancedCopy Manager shared data is mounted or online. If the shared disk is not mounted or offline, then mount it or set it to the online state, and re-execute the command. If no server was added in the storage server and storage server transaction, then "????" is displayed for the Manager IP address and the corresponding message is output. If the error occurred during non-cluster operation or during cluster operation with the shared disk mounted or online, then collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE).(*1) |
|
4 |
The port number is not set. |
Check the port number of the corresponding daemon/service in the following services file: In the Solaris OE Edition, Linux Edition, HP-UX and AIX Edition: /etc/services In the Windows Edition: Installation-directory\system32\drivers\etc\services |
*1 For an explanation on how to collect the resources necessary for troubleshooting, see the following manuals.
"Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
|
Contents
Index
|