PRIMECLUSTER Web-Based Admin View Operation Guide

B.2 Troubleshooting information collection

In the event of a failure, collect the following material for investigation, and contact local Customer Support.

Investigation information for Web-Based Admin View

1. Execute wvCntl to collect investigation information on all management servers and monitoring nodes.
2. Collect the Java Console on the clients.
3. Collect screen hard copies on the clients.

• If the PRIMECLUSTER is installed, collect the investigation information. Refer to "PRIMECLUSTER Cluster Foundation Configuration and Administration Guide".

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B.2.1 wvCntl

B.2.2 Java console

B.2.3 Screen hard copy