| PRIMECLUSTER Web-Based Admin View Operation Guide |
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| Appendix A Message | > A.2 Web-Based Admin View message |
Corrective action 1
In most cases, the management server might not be able to respond to the request from the client, or the response from the server might be extremely slow. Click <OK> and call a management server again.
Corrective action 2
If the corrective action 1 does not work, the Web browser might not be operating normally. Exit the Web browser, and then, restart the Web-Based Admin View screen, or reboot the client first.
Reference problem
"Symptom 1", "Symptom 8" in "Troubleshooting"
Corrective action
When the system environment was modified in the environment setup, it is displayed in the client in which the setup was done. Take a proper action in the followings:
Corrective action
The network failure might have occurred, the client terminal's CPU might have been overloaded, or the system time setting of the management server might have been changed. Take a proper action in the followings:
Reference problem
"Symptom 1" in "Troubleshooting"
Corrective action
The management server may not have been started. Take a proper action in the followings:
Reference problem
"Symptom 1", "Symptom 4" in "Troubleshooting"
Corrective action 1
The Web browser might not be operating properly. Exit the Web browser, and then, restart the Web-Based Admin View screen, or reboot the client first.
Corrective action 2
Refer to take appropriate action while referring to the explanation of "Symptom 16" in troubleshooting to take a Corrective action. Still, the problem is not improved, report the contents of the Java console to local Customer Support.
Reference problem
"Symptom 16" in "Troubleshooting"
Corrective action
Select one of [Yes], [No], or [Detailed information]:
This message appears if no response is received from the management server. Confirm the state of the management server or the network.
If connection is available by selecting [Yes], a temporary network load is assumed to be the cause of the disconnection.
In this case, raise the "Connection monitoring time between Client and Server" of the system environment.
Reference problem
"Symptom 2", "Symptom 15" in "Troubleshooting"
Corrective action
The management server is terminated. Sign off Web-Based Admin View.
Corrective action
Enter a correct user name and password.
Reference problem
"Symptom 17" in "Troubleshooting"
Corrective action
Enter a correct password.
Corrective action
An error was detected in the management server environment setting. Contact local Customer Supports
This error message appears on the page within the Web browser.
Corrective action
A network error has occurred. Restart the cluster management server and the monitored node, and then reconnect the network following the procedures described in "Restart." Still, the problem is not improved, contact local Customer Supports.
This error message appears on the page within the Web browser.
Corrective action
Login was failed. Sign on by a correct user ID and password.
It may occur by setting the Web browser.
Change the settings of the Web browser according to " Preparing the Web browser ".
Reference problem
"Symptom 15" in "Troubleshooting"
This error message appears on the page within the Web browser.
Corrective action
Select [Reload] of the browser.
This error message appears on the page within the Web browser.
Corrective action
Web-Based Admin View cannot be started by accessing the specified URL with this Web browser. To start from this URL, use Netscape Communicator.
This error message appears on the page within the Web browser.
Corrective action
The version of the Swing class file set in the Web browser is not correct. Set a Swing class file in the correct version.
This error message appears on the page within the Web browser.
Corrective action
No Swing class file is set up on the Web browser, or the version is incorrect. Set up the Swing class file again as described in "Required for the Web Browser Environment."
This error message appears on the page within the Web browser.
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